Форум поддержки Firefox

Having used Firefox browser for so many years now, just recently I am experiencing occasional links not working when my trusty Roboform (version 9.5.8.0) extension is enabled. The same links work fine with Roboform when tested in Edge and Chrome browsers which frustrates me as I do not want to switch from Firefox. I have tried removing the extension and reinstalling a fresh download, same for uninstalling Firefox. I have tried setting up a new Firefox profile. I have gone through every Firefox setting many times trying with or without although I have not actually modified any setting recently so I am fairly confident that this problem is due to a change in either Firefox or Roboform. I am using Firefox version 124.0.2 in Windows 11 23H2 (currently 22631.3374) and also use two other extensions, being Kaspersky Protection and Facebook Container which have been resident for a few years now. I can remove the other two extension individually but it is only by disabling the Roboform extension that enables me to view these troublesome links without any issue. An example is https://www.hughes.co.uk/product/kitchen-appliances/cooking/microwaves/hisense/h29mobs9hguk whereby if I click on any of the three "Flexi-Pay", "Delivery & Collection" or "Services" buttons on the right, there is no response when Roboform extension is installed. What can be unique/different about these links? I have naturally been in touch with Roboform but so far they have sadly not been able to help find me a solution, so I thought I should ask the experts at Firefox hoping that someone out there might just have experience of such an issue. Just as a separate observation, the Roboform extension is missing its icon when viewed in Add-ons Manager and also when viewed in the Firefox Add-ons library which I find very odd as that wasn't always the case. It is appearing normally in my Firefox Toolbar. Thank you in advance for any help offered.

Lately, when I try to download different files like .docx, .pptx, etc., Firefox always downloads files with a .pdf extension. I tried it in a different browser, and the problem does not occur there. Of course, the files are the same in binary terms, so when I change the extension, everything is fine, but it is annoying. What is wrong?

Firefox version 124.0.2-1 latest/stable OS: Ubuntu 23.10 Kernel: Linux 6.5.0-26-generic

When I go to sites like google or bing, ect... I used to be able type multiple spaces between words now it only lets me type 1 space between words. Multiple spaces makes it easier to cut and paste when I'm doing multiple searches

Hi, I can't read some DRM protected media anymore (Prime video, Spotify) in Firefox in Windows10.

The error I get say that firefox doesn't have Widevine installed (but it does).

I can read the content with other browsers (Brave) so the problem is not Windows Media Foundation i guess?

What I already tried:

-untoggling/toggling Widevine in plugins

-reinstalling firefox and using a new profile

-using Firefox Nightly

-removing the drm folder from the profile and relaunching firefox

Output of the console:

 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system is unsupported'

14:30:04.665 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:04.665 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:04.671 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:04.671 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:04.676 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:04.676 Calling navigator.requestMediaKeySystemAccess() (at https://www.primevideo.com/region/eu/) without passing a candidate MediaKeySystemConfiguration containing audioCapabilities or videoCapabilities is deprecated and will soon become unsupported. eu 14:30:04.676 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:05.692 Trying to play Widevine with no Windows Media Foundation. See https://support.mozilla.org/kb/fix-video-audio-problems-firefox-windows ref=atv_hm_hom_c_OB0766a6_brws_1_1 14:30:06.444 Request context not found for requestId: 5913 tswebextension.js:6978:29 14:30:06.687 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system is unsupported' 14:30:06.687 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:06.687 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:06.687 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:06.687 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:06.687 MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg= 14:30:06.687 Calling navigator.requestMediaKeySystemAccess() (at https://www.primevideo.com/region/eu/detail/XXXXXXX) without passing a candidate MediaKeySystemConfiguration containing audioCapabilities or videoCapabilities is deprecated and will soon become unsupported. ref=atv_hm_hom_c_OB0766a6_brws_1_1 14:30:06.687 navigator.requestMediaKeySystemAccess promise rejected 0x80530009 'Key system configuration is not supported' 14:30:06.726 Trying to play Widevine with no Windows Media Foundation. See https://support.mozilla.org/kb/fix-video-audio-problems-firefox-windows

Any ideas?

FF has been the browser of choice for me for years. Word Press has been the weblog platform of choice for almost as long. Recently, however, FF won't accept embedded links in new posts.

If I try to create an embedded link, the link text box flickers and won't allow the text for the link to be inserted.

At the suggestion of WP, I cleared the FF cache - to no effect.

I decided to try posting through another browser, Chrome. It worked fine.

Chrome could be a workaround for this, but I'd much prefer to use FF.

Any ideas?

Thanks,

DMS

PS I use Windows 11, latest upgrade, and the latest version of FF

Facebook will not load on my Macbook pro anymore.

I've been using Facebook on my Mac for many years, no problems.

About 2 months ago, it stopped loading: "Gah, your tab crashed."

I went through all the self-help tips, clearing add-ons etc, clearing cache, making sure Firefox and IOS are up to date, etc., nothing works.

I've now migrated to Safari but miss Firefox.

I have noticed that my mouse becomes unresponsive exclusively when clicking Browser items in Firefox 124.0.2 (64-bit) on Mac OS Sonoma 14.4.1

usually everything is fine for a while, then after a small working period I can still hover over items in Firefox but any click action (right or left) is ignored by Firefox or pages in Firefox.

At the same time clicking in other apps is still working fine.

When restarting firefox the functionality often re-occurs and works again for a certain time.

Actually my problem was solved. It came from the fact that following a maintenance intervention on the servers of the https site where my account was located, and access to which was blocked by Mozilla, the automatic updating of certificates had not worked. Which the site technicians resolved following a request I sent to them.

Hi, I've just switched to Firefox and I've been customising settings to make it work the way I like.

I prefer having my browser open a blank page whenever I open a new tab or a new window. I've noticed that Firefox opens my homepage when I open a new window, and unfortunately I'm not able to set that to a blank page on my work computer because my employer controls what I have set as my homepage.

Is there any way I can configure Firefox to open my new tab page, or a blank page, when I open a new window, instead of opening my homepage?

Hi all!

I am using Firefox Multi-Account containers with Firefox 120.0.1 (64-bit) and the New Outlook desktop client with Windows 10(*). I have more than one Office 365/Outlook account, so I use different containers for each account.

Whenever I click on any link in New Outlook, it opens in one of my Firefox containers rather than in a default No Container tab.

Unfortunately, it opens in a container where I am logged into a different Office365 account than the one I use for the desktop client. This means any Office or organisation-specific links fail to work unless I copy and paste the link across.

Is there some way to force Outlook to open these tabs as No Container?

Thanks, penguinoid

(*) I'm using a university owned/managed computer and they've disabled the option to update to Windows 11

Hi, Following https://support.mozilla.org/en-US/questions/1199797 where I can't reply.

The provided solution isn't enough (in my case, the certificate was already there, although there were intermediate certificates without websites allowed - I added that trust, as well as imported more corporate root certificates but I'm not sure any of this was necessary).

Anyway, many web pages didn't work, as all http requests beyond the original one were redirected through zscaler proxy 2-factor auth. All js, css, images came back with a 307 and the corporate authentication page, immediately followed by a call to the redirection, coming back as 200 ... but with the same auth page. I saw that the original request (the base html) was always sent with "ssm_au_c" cookie but page resource requests were not.

I did solve the issue. I had to change the tracking protection options from "Standard" to "Custom" and uncheck "Cookies". Now everything works.

I don't really need an answer but, as others may have the issue and I can't post in the original thread (which is archived), I figured that I should post it somewhere. However, if there is a way to keep tracking protection in place and only add an exception for ZScaler, that'd be great. Adding "zscalerthree.net" in the exceptions didn't do the trick.

I used Malwarebyte scan to check for my digital footprint and it showed Firefox , spotify and another program , it also identified one password that was out there ! Does this mean that Firefox on my PC/Phone is insecure ? or are they trying to get me to use their software ?

We are attempting to disable DNS over HTTPS by pushing a configuration profile from JAMF Pro. The profile completes successfully and shows it is disabled, but Firefox will still show it is enabled. Has anyone else encountered this? We are using our own DNS Resolvers and need to not have Firefox force theirs. BTW, in order to avoid confusion, this is specific to MAC OS machines only. Thank you!