Форум поддержки Firefox

Oct14,2022

I notice firefox will sighn off on its own after I sighn in. Also notice site "Privacy Protection" button is off. I slide this button on, only to notice later that again this is off? HTTPSEVERYWHERE also has a slider button I continue to turn on , yet it turns itself off. Can you let us understand the "reasoning" for this?

Hi,

Occasionally when downloading files on Firefox, they'll freeze completely (often at the very end.) There is no way to pause or cancel the downloads, except to restart Firefox.

When I attempt to restart Firefox, it closes the browser window. However, when I try to reopen it, I get an error message stating that Firefox is running but not responding. The 'Close Firefox' option does nothing, except make the box pop back up a moment later.

I can't kill the Firefox process in Task Manager or Process Explorer, because it says access is denied. I can't kill it using taskkill in command prompt because it says there is no running instance of the task.

The ONLY thing that seems to help is completely restarting the computer, which is getting frustrating to do several times a day.

I can confirm Firefox is up-to-date. Any tips are appreciated, thank you!

You can see the context menu in the photo, I would want to hide the pin tabs button so I could stop clicking it on accident. Pinned aren't a feature I use nor find useful anyway.

Suddenly today my browser had switched any current tab to the bottom of my window, but it also only lets me see one at a time..which means I can't see multiple tabs open unless I close the current one. My tab bar is gone entirely and was up-top as it's always been, just under the URL box.

I didn't hit any key combos that I know of that would cause this, and I can't seem to find anyone else with the same problem when I search for a solution. Does anyone know what I can do to fix this?? It's very odd and annoying, I've never had it happen before now..

I took a screen-shot of the problem, showing what happens when I open a site or any tab:

Thank you very much for taking a look and any help with this strange issue,

-Chris

When I close a tab, sometimes it crashes. I tried with `-safe-mode` and the error persists. Let me know if I can add more information.

Report ID bp-d44804f7-fd73-4088-9d00-14c880220818

I am having issues with our Storyline published e-learning courses. I always test in Chrome and Firefox. We just had a Q3 release on October 3, so my testing was prior to October 3. All course completion reporting worked as it should in both Chrome and Firefox.

I have now started a new round of testing for a new course and my course completion reporting is reporting correctly in Chrome, but is not reporting correctly in Firefox. When I launch a course in Litmos in the Firefox browser and then exit the course before it is completed, the course is being marked as completed. When I launch the course again it does not pick up where it left off, the course starts over. I am wanting to convert back to an older version of Firefox to see if this resolves my issue, but I am not able to figure out how to do this.

Will you please tell me if this is a possibility or if there was something in the recent Firefox updates that would be causing this reporting issue within my course. I have tested my course in Chrome, no issues, I have tested my course in SCORM Cloud no issues, it is only happening in Firefox, which leads me to believe it is a Firefox issue.

Thank you so much for your help, Melanie

I am a Firefox user on both of my own computers, but also install it on all systems I support remotely. On one of those the user is a heavy FF user with multiple pinned tabs. This worked without issues for a very long time. However, since V 106 (I don't know it his is related) FF and/or individual tabs frequently crash (on start, or later), offers to restore session or tab, is successful, but then the whole sequence repeats. We have taken all troubleshooting steps, including disabling all extensions, and starting in safe mode, but to no avail.

The system in question runs WINDOWS10 (Home), 64 bit, V 22H2 (newest upgrade) and all patches applied.

Any help or suggestions would be hugely appreciated.

Willem Overbeeke

since the last redevelopment of Mozilla Firefox I am having trouble exiting both my private and non private browser. I want to uninstall Firefox and re install it to see if that gets rid of the gremlins.

Dear Team,

I am facing problem while browsing my site in private windows i am getting this below error please look into this and update as soon as possible.

Hi, There is very little help if you can still log in in FB and Twitter but you lost all your feed and messages. It happened after refreshing FF. Switched both profiles in about:profiles. Logged out and in in both. All there is left is, check if Java script is enabled. Pretty desperate, but I'll try. So I am looking for my web content. According to this, I have to look for "list all tabs" under the "carrot icon". I can't find it.

Good morning. We have had an issue with these two rental websites no longer working even at the point of log-in (especially VRBO) as a Host or owner. Even after dumping cache and cookies (like 3 times we cleared the cache, etc), there is no change. We had to start using Edge... (which we despise). Please look for a remedy.

The blockage is just a recycle of the log-in page after entering user/passw. It empties the user ID and refreshes the page. We try again with the same result.

The wife uses Chrome on her Chromebook and it doesn't have the blockage or issue... works okay.

Thank you.

Recently I have had difficulty completing online purchases. Specifically a purchase from Equifund, an investing company. I was using the Firefox browser, which I like, and I could not connect Equifund to my bank account nor get it to sign off with my credit card. They recommended Google Chrome and I had no problem. The same has happened with other purchases. Can you help solve this problem? Thank you! Victor McLaughlin

Trying to bookmark a pdf, it's on the same location across my devices, but my devices have different usernames, so I added "%userprofile%" to the filepath so that it opens on any device. The issue is that when I enter this into the Bookmark URL bar, it automatically sticks "25" next to the % characters, which makes the bookmark unusable.

"C:\Users\%userprofile%\Documents\example.pdf" automatically becomes "file:///C:/Users/%25userprofile%25/Documents/example.pdf"

Also, as I just discovered now when I pasted this URL into this post, a second "25" is inserted, becoming: "file:///C:/Users/%2525userprofile%2525/Documents/example.pdf"

I used to get images off web pages easily, now I just get an html link, which when I try and copy to powerpoint presentation, just gives me the link address and not the image! Very slow and unusable in the end. please help me to get to jpg or png as before.