Форум поддержки Firefox

Hello, John aka Beer Gutt here.

A while ago (about three months), I moved my hard drive to a new PC with better parts. It has a better mother board, a better graphics card and twice the RAM. Anyway, since then Firefox hasn't worked the same. When i open Firefox, there will be random pieces of letters or words on a webpage just gone, making a lot of them impossible to browse because I can't read half of the the new Alien dialect on the screen. Some websites have been better than others, but its gotten to the point where some web pages (Like YouTube or Reddit for example.) will just be a mess of random de fragmented lime green blocks that completely corrupt the page and will shift, move and appear at random covering up text as I scroll down. Videos will play just fine, it's the rest of the site that's effed up. Also on YouTube videos, where the timer for the video is located, some of the numbers just won't show up. Like it will count down fine but won't display certain numbers in the timer. Funny thing is, is that this doesn't just affect the websites, but the browser itself. For example, hovering my mouse over different tabs will highlight them and show me the preview text of the tab. All that is good until I move over to a different tab and voila, the text is gone, and then suddenly all the other tabs are either blank or just missing random letters and numbers in the tab. This is only happening in Firefox btw. No other app on my PC is doing this. I've tried refreshing Firefox about six times now, I've uninstalled it three times in an attempt to fix the issue along with restarting my PC multiple times... All of that, and I find out yesterday that it works perfectly when in "Troubleshoot/Safe mode", and only when in Troubleshoot/Safe mode. I have no idea what is causing the issue... *PePeLaugh* 

 See, I would use another browser but I've been using Mozilla for 8-9 years and would like to avoid the hassle of moving everything to a new browser... I would VERY much appreciate any help at all.

 I'm running 64-bit windows 8.1 on the latest updates and my PC specs are roughly as follows below. I look forward to a response...

MSi 970 Gaming Motherboard

AMD FX(tm) 8350 Eight-Core Processor 4.00 GHz

24 gigs of RAM

Asus Radeon R9 380 Graphics card

I expect that each page / tab in firefox is placed in its own thread.

However, I experience that when one page gets stuck .. javascript is caught in a wait loop .. that this affects other pages.

Is there something in FireFox that I can change to insure that each page is in it's own thread, and doesn't affect another page's performance?

Pop Ups Being Blocked even though I have turned off Pop Up Blocking in Firefox I don't have any extensions blocking popups I don't have any permissions blocking popups. I'm using latest version of Mozilla, just updated today. I'm about ready to delete Mozilla and use something else. In fact, I have to use other browsers just to get my bank reports, etc. How frustrating!

In the changes for Firefox 92, I see "The bookmark toolbar menus on macOS now follow Firefox visual styles." Is there a way to revert to the more compact view for these menus I am used to? I am using a MacBook Pro (Retina, 15-inch, Mid 2015) with macOS 11.1.

Hello! A site kept popping up a confirmation window for an action I was trying to take, and in the confirmation window, there was a checkbox for something like "don't allow [this website] to prompt me again" (that's as best I can remember). I checked the box thinking it would just allow the action to happen without the confirmation window, but instead, the site just won't take that action anymore. How can I undo this setting? Thank you!

Greetings. I have scoured the web and read all the community posts on this robot head, under remote control, and orange stripes in the address bar problem that so many people seem to be having. There are a few answers, but almost all of them use very technical terms that are way above my head and not defined. None of them provide a sequence of steps to fix the problem that a browser novice might be able to follow. Surely there must be a way to fix this or to explain to frustrated users why it is there and not removable. None of my other Firefox browsers have this on other machines.

Is there a series of steps to solve the problem? That would be so helpful especially without undefined terms. Thanks so much. This type of answer will help so many frustrated users (me included of course) :)

My first phone with authenticator installed crashed and i bought a new phone. The phone contains firefox recovery code. But now I am logout and lost my recovery codes. How can I recovery my account on email. Please i have been using firefox for years i really love it. I have lot of bookmarks and login save there. please help me recover it. Thanks.

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

So I've got Proton UI forced on me today in 92.0 update and accordingly had to spend my entire evening trying to repair all of the damage. So far I've managed to fix menu spacing and the way tabs look all while not breaking previous walls of text in userChrome.css meant to fix even older UI problems. Still one thing I failed to find any solutions to is the bookmark drop-down menus color issue. Those menus used to be gray, but now they are all bright white, which to me is super annoying. Any tips on how to fully recolor those?

OS is Win7-x64, graphics Intel HD Graphics on Haswell pentium G3220 with latest available driver.

Since version 89.0 or 90.0 (not sure which) following webpage rendering issues appeared on my machine: - page loads ok, but when I scroll up/down with pageup/pagedown keys then some keystrokes are not followed by redraw, or redraw is partially blank (horizontally split - see attached screenshot). Subsequent keystrokes either have the same problem or are rendered correctly. - scrolling is only problematic with pageup/pagedown keys. Alternative methods (up/down keys, mousewheel, holding and dragging scrollbar or clicking above or beneath it) work ok. - I'm sure that version 89.0 or 88.0 didn't have this problem. Since then I haven't changed any about:config settings or updated graphics driver. Compositing was then and now set at WebRender (not WebRender (Software)). - I tried disabling hardware acceleration on version 92.0, but it hasn't solved issue, so I reverted this back.

Troubleshooting info is attached.

Thanks in advance for your help.

My old hard drive refused to boot.

I got a new one, formatted it, and copied everything I "thought" I needed from the old one...nothing has been touched, it's all still there, in the case but not plugged in. I did not move any OS files, nor any files from progams folders.

I fresh-installed firefox on my new hard drive and quickly reconstructed my pwd protected accounts from memory.

I'm looking for help here, not a lecture on these newer approaches using master passwords. Gotta live my life my way, eh?

Anyway, now it's year end and I'm having password woes with a few accounts. As they are fiscal, they tend to lock out after 2-3 tries -- sometimes I'm told how many several days, I tend to default and try again after 3. I'm running out of time.

If I fire up the old hard drive and grab those two files, putting them in a dedicated subdirectory, can I retrieve those passwords?

Can you confirm the precise files names, and the most likely subdirectories I will find them in.

Yup, I'm that much of a dinosaur. You may have folders, but I have subdirs.

Cheers and thanks in advance for an answer that works. Or will firefox try to show me the passwords from the current files, not the old ones.

Firefox 92.0 : So now comes another "improvement" from the folks behind a program . . . NOT!

USED TO BE: Click on a Bookmark in the Bookmarks Toolbar and the roll-down would be single lines -- meaning a person could control the number of links in that Bookmark so the roll-down would go to the bottom of the screen. Simple to read, no extra activity needed.

NOW IN THE "NEW & IMPROVED" VERSION: Click on a Bookmark in the Bookmarks Toolbar and the roll-down is 1.5 or 2.0 spacing -- meaning a person is now required to futz with the roll-down since it goes way past the bottom of the screen. A waste of time to search, since one is required to spend the extra activity to scroll down and down and down until all of the bookmarks have become visible.

VISIBLE? Ha. Part of the "NEW & IMPROVED VERSION" is that the screen font used by Firefox is that all-too-ubiquitous light gray color that can barely be read unless is blessed with exceptionally good eyesight. Some websites these days think it is So Very Hip to utilize that style of font -- but make it even lighter! Mindless Madness.

SO: How does one 1. Return the Bookmark roll-down list back to a single-line style? 2. Change the font color so that it is dark enough to be readily read?

Thank you.

Is there an option to prevent the library from auto resetting to the top everytime I click an old website visit history? Its kind of annoying to always scroll down just to go back and click the next website to it. Im opening multiple histories btw I love ff.

FFox 92 update today. Menu spacing went to double. No shock there. Found the CSS code below for UserChrome.css and set it up.

EX.

menupopup > menuitem, menupopup > menu {
  padding-block: 4px !important;
}
:root {
  --arrowpanel-menuitem-padding: 4px 8px !important;
}

EX:

menupopup > menuitem, menupopup > menu {
  padding-block: 0px !important;
}
:root {
  --arrowpanel-menuitem-padding: 0px 0px !important;
}

But, it doesn't get any smaller than the above 4/8px set up. Bug? Perhaps there's another CSS setting to be tweaked for V 92? I do not have any other CSS for these items elsewhere in my UserChrome file.

Quota has been exceeded i get this error frequently while using freshdesk in Mozilla Firefox

every time I have to clear cookie and cache and restart Firefox

also tried updating Firefox

I'm using since more than 2years but this issue is since last 2 months only

Please help

Facebook does not load. Error message: "Sorry, something went wrong. We're working on it and we'll get it fixed as soon as we can. Go Back Facebook © 2020 · Help Center" I know it's not Facebook as works fine on my Android devices. Firefox has been very unstable for months on Windows 10! Fix it!! Egad!! I got locked out of my Banks website. Uninstalled and reinstalled Firefox and problem solved. I am refusing updates cuz I think it was an update that caused the problem.

On most of the websites I am visiting including gmail. ..where ever there is a login page, it shows a blank password field even after or while typing the password.. but it is logging in... show password option works in some instances. But this has been happening after the last few browser update was made.. 2-3 version ago I believe. Works ok in safe mode. Does not also show saved passwords if already saved.

ACCURATELY describe where to find the version of Firefox I am using! I just signed up as a volunteer, because my SPECIALTY is running into / IDing mistakes and/or user issues in sofware and online; have worked online since 1998 w Big 5 then Big 4 firms.

I'm using a windows 10 laptop, 64 bit.