Форум поддержки Firefox

Locking this thread, please continue here: [/questions/1440721]
Can someone please tell me how to answer questions asked, in emails to me, receoved from support helpers. In ~6 emails received so far, my only response option looks like clicking the "Mark It as Solved" button...I can't see how to answer, for example, that I'm using Debian Buster, with KDE. Also, jonzn4SUSE asked me to "see screenshot" of his SUSE distribution, but I can't see that image, nor a file attachment. Thanks again.

Locking this thread, please continue here: [/questions/1442806]
'All of my inbox emails save for last night's and today's have disappeared. What is going on?

Locking this thread, please continue here: [/questions/1438460]
Jag har inget ljud när jag surfar med Firefox. Google Chrome har jag ljud och alla övriga användningar på datorn.

I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

Duplicate question, please continue in your 2nd thread: /questions/1445013

Hi, I cant log in to any plusnet pages, this is not just Firefox other browsers do the same. I get a message Secure connection failed. All other websites seem ok. Even private browsing is OK but no PLUSNET. I use Firefox 100 and search with Duck Duck Go. Please help as Plusnet can't. Many thanks I.M.

This problem just started today. I am very angry. what is going on with Firefox? Websites are filled to the brim with annoying ad's. and you tube videos are constantly interrupted with ad's!!!!! What is with all the ad's? This problem has not existed until today. Please STOP this! And, No, I can not just wait a few seconds then click on "skip ads" because I am looking at videos on a computer screen while sitting away from the computer in a chair so constantly having to get up, walk to the computer, click on "skip ads", walk back to my chair is an annoyance! Just stop with all the ads!

I enjoy listening to https://ici.radio-canada.ca/ohdio online with Windows 10. Since the latest version of Firefox was installed, the audio no longer plays; nothing happens when I click the hyperlinks on the page. The audio plays in Edge and Chrome. I've turned off Enhanced Tracking protection, and the pop-up blocker is off. Any help much appreciated!

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly returns to a non-audible level. I have tried checking the volume settings in Windows and Firefox but nothing has helped thusfar. Please help me resolve this issue so I can go back to using my favourite browser again.

Thank you in advance!

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11 needs antivirus because it's Windows. So. How compatible are McAfee LiveSafe and Firefox with Mozilla VPN? What suggestion, if any, does Mozilla have for an antivirus program that will work well for Windows 11 but not mess with Firefox and Mozilla VPN? Thank you.

When I modify my website, the updated version shows fine in CHROME and EDGE but shows my old version in Firefox. I cleared browser cache, hit reload numerous times, relogged, all the usual things I could think of.

Have any helpful info?

Kind regards, Vally https://valiumsl.com

I can only save (not open) Gmail attachments after the latest update and JPG is not showing up in my the Applications section of Settings/General so I cannot fix it.

This has happened one time too many guys, every update but this time half the items I would normally get as an attachment are no longer listed in the applications menu.

If I cannot get a fix quickly I will be forced to move to Chrome (which I REALLY hate the idea of). I see 25 - 80 emails a day and it is mission critical that I can open and view email attachments without having to save them.

A little help??

Mark [email removed from public]

So this morning (5/4/2022) I start the computer (desktop) Win 10 Pro, 64 bit and Firefox will not connect.

Checks: I verified that my phone connects to my wireless; I verified that email is connecting; I verified that Chrome is connecting.

I did the following:

I refreshed Firefox -> Firefox will not connect I started Firefox in troubleshoot mode -> Firefox will not connect I uninstalled and then restarted my computer and then reinstalled -> Firefox will not connect

Further, the once working about:config update to reinstate compact menus has no effect (why not test for a mobile OS before expanding the menus...?) Regardless, this secondary for the moment.

What to next is a mystery to me. Firefox has become so troublesome that it is almost not worth it to continue fighting with it.

I wonder why the latest browser does not have a Home Button.It is easier to close the blank browser with the Home Button.Closing the blank browser helps the system restart smoothly in the next session.

I use firefox since I go to college. When I got some problems, I try to check firefox use what to pick folder? I use Manjaro Plasma. I find chrominum use kdialog. But firefox looks not though both use gtk3 as UI

Firefox choose folder got wrong when use a USB HDD

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to delete it but I can't find it, can you help?