Форум поддержки Firefox

I am using the apt version of firefox v125.0.2 (64-bit). I do not have a dedicated GPU - I use my intel core's internal gpu only Intel Corporation HD Graphics 620 (rev 02).

I used to play this game named narrow.one, which before I reinstalled the mentioned libraries, was working fine except for crashing a few times. I thought these libraries were causing some issue, so I tried reinstalling them.

I reinstalled the libraries using: `sudo apt install --reinstall --fix-missing libgl1* libegl*`

After installation, I start getting that error. So, I tried reinstalling firefox (using the same command), and then restarting the laptop - but of no use. Chrome seems to be running WebGL, including the game.

In firefox, on the https://get.webgl.org/ page, I see Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card.

After that, I also tried reinstalling `libopengl0` and `libglu1-mesa` and `intel-microcode`, but of no use. Running although, `sudo intel_gpu_top` and then chrome, it seems that the GPU is in use by chrome as well.

I then go to about:support. It shows me the images I have attached. Reading the logs, there several `blocklisted` values in `Decision Log` section. I suspect that's the cause of this issue, but then I don't know how can I un-blocklist the blocklisted things, and even after that, why does Chrome runs webgl if these are blocklisted?

Running `glxinfo -B`, I get the following: `name of display: :0 display: :0 screen: 0 direct rendering: Yes Extended renderer info (GLX_MESA_query_renderer):

   Vendor: Intel (0x8086)
   Device: Mesa Intel(R) HD Graphics 620 (KBL GT2) (0x5916)
   Version: 23.2.1
   Accelerated: yes
   Video memory: 7697MB
   Unified memory: yes
   Preferred profile: core (0x1)
   Max core profile version: 4.6
   Max compat profile version: 4.6
   Max GLES1 profile version: 1.1
   Max GLES[23] profile version: 3.2

OpenGL vendor string: Intel OpenGL renderer string: Mesa Intel(R) HD Graphics 620 (KBL GT2) OpenGL core profile version string: 4.6 (Core Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL core profile shading language version string: 4.60 OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL shading language version string: 4.60 OpenGL context flags: (none) OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 23.2.1-1ubuntu3.1 OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20`

I do not know much about OpenGL, but reading the above stuff, I suppose my GPU is in use and also has a compatible driver (although I am not sure).

Also, running `glxdemo`, `glxheads`, and `glxgears` seems to be rendering stuff.

Should I reinstall firefox after purging it first? Please help.

Thanks!

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2.

Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of the problem I and others are having.

I have Norton 360 installed, in this Windows 10 computer and like to use Firefox for internet browsing, it has always served me well.

I also have Norton Safe Search integrated/add-on to Firefox. This puts a red, green, or gray check mark at the end of each link that comes up during a search and has always worked before.

Recently, I've noticed that such check marks do not appear at all when doing a search with Firefox, but they are present when I do searches with MS Edge.

I am searching for a solution here, and also in the Norton Community. There are others there who have stated they are having the same problem.

Has anyone here heard of this before, would you have any suggestion as to what may be causing the lack of the Norton Safe Search check marks in Firefox searches?

Any input/suggestions would be welcome.

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

The increase happened here: /storage/permanent/chrome/idb/3870112724rsegmnoittet-es.files/

79 files taking 590MB created in 3 minutes, out of nowhere. Why were all these large files created?

Using Linux Mint, Firefox 125.0.2

Why is Firefox autofilling the address bar with URLS I've never visited? There is a question on this from 5 years ago, with lots of suggestions. My problem is that Firefox is autofilling with sites that contain confidential login information.

Recently a popup notification came up when I opened firefox on my mac. Its been awhile since I opened it and without thinking I clicked : o ~ Now I worry if it'ss ledgit? Does Firefox give a popup box in top right corner when it needs an update? I wasn't on any strange website or anything but I'm always concerned and dont remember seeing that before.

My firefox now says its up to date after it restarted ~ it's running 125.0.3

Any advise is appreciated.

Windows 11 Pro, Version 10.0.22631 Build 22631 Firefox, 126.0b8 (64-Bit)

Hey,

I use a personal firewall. Every unknown program that attempts to access the network triggers a popup message requesting permission.

Right after the installation, Firefox.exe initiated a message, stating the following path: "C:\Program Files\Mozilla Firefox\firefox.exe". I granted access.

However, weeks after the installation, the updater.exe asked for permission, stating a very unusual path of itself. The path is "\device\harddiskvolume3\Program Files (x86)\Mozilla Maintenance Service\update\updater.exe".

This seems unusual to me, since apps normally use 'C:\' to refer to harddiskdrive0. It is also suspect, since there are only two drives connected and the Disk Management tool (as an admin) indicates, that there are harddiskdrive0 and harddiskdrive1. There are no hard disk drives 2 or 3.

I also wondering about the fact, that the about firefox screen states, that firefox is up to date - even I did not granted access for the updater.exe in the past. There has never been a firwall rule to grant access for the updater.exe - how did it update in the past?

Does anybody have an idea what is happening?

Best regards, André

My primary/default browser is Firefox on Sonoma 14.4.1, and recently I'm unable to use the inputs of my audio interface for google hangouts. The relevant output is correct, and my system audio would be the same.

Dear All

We have recently found out that Firefox doesn't sync with Google My Business listings as when you search for “Saffery Geneva” on Firefox it brings up “Saffery Champness SA”, while on Google it correctly appears as Saffery (Suisse) SA as per attached print screen.

Any idea why Firefox is not syncing with Google with respect to this listing?

Many thanks.

Anna

On every new release of an update for Firefox, the update process deletes all of my saved cookies that I have established an exception for. I do this so that I don't have to continually enter my user name and password for sites that I visit regularly. The developers must change the updates so that the exceptions carryover to the new version of Firefox.

When attempting to load a number of different web pages such as Quickbooks Online Apps, the page displays "Loading Apps..." with a spinning wheel, but never redirects to the Apps page; the site hangs forever. On other browsers there are no issues; it eventually switches to the correct page. In Firefox Browser I have tried adding exceptions in Settings --> Privacy & Security --> Manage Exceptions. No change. Thoughts?

Hello,

My name is Grey, and I'm experiencing an issue using Firefox as a browser to open my Outlook mail. For the past three days I have not been able to open any emails as a network error screen appears. Using other devices and other browsers like Edge, the emails open fine, so it is not actually a network issue. This problem only occurs using Firefox, and specifically with Outlook emails. Everything else functions fine and I have not made any changes, besides the regular Firefox update. My computer is also up to date.

What can I do about this issue? I appreciate the advice,

grey

hi can anyone tell me how to get my saved passwords back into ff. they got deleted somehow by Clean Disk app

instructions ive found on web are for everything except what i need thanks

Whenever I type in a website URL in the search-bar, first of all, the drop-down menu of related searches and websites does not show up. When I press enter to confirm that's where I want to go, nothing happens. The URL just kinda sits there, no loading circle or anything... Just a blank page. Only two of the icons on my toolbar works. The "Account" icon, which takes me to my Firefox settings. And my Extensions icon. Clicking the three little lines does nothing. The only websites i have been able to get to work at all are the settings page, and the Firefox troubleshooting page. I'm using Version 125.0.3, I tried using the browser both with and without hardware acceleration with results being unremarkably the same. I restarted Firefox and my computer multiple times to no avail, and the only thing I could find out of the ordinary was an error with Importing data from Microsoft Edge, which was not something I consciously wanted to do, but there was an error that popped up regarding that when i went to the settings page.

All that being said, I'm confused and at a loss for options, and could really use a Mozilla Staff member or someone who knows what they're doing to work me through this.

Your help utility needs help. -results don't show date, must open each item. Results seem to not be listed in date order. What a mess to sort through. I can't select a desired date range, or select by release version number. -your search tool isn't very effective, I keep getting unrelated results. I do better by searching google to find the help I want regarding Firefox.

I deleted the old user names and passwords associated with my bank account. Now I can no longer login to my bank acct using Firefox. Only with another browser.

I tried to uninstall then reinstall Firefox but the problem continues. What to do now to login to my bank account?

Problem with using space bar when trying to post replies on YT or other sites. Can key text, but space bar does not work. On Google search page, can get only one space between words. Tried 2 different keyboards w/same problem. Doesn't seem to happen on Chrome or Safari. Re-installed Firefox with same results. Any thoughts, please? Thank you.