Форум поддержки Firefox

Popups for Smithsonian magazine keep appearing, sometimes 2 at a time, despite having popups blocked. I need them to stop. They are annoying and cover up content of web pages.

Hello,

Clicking to open Firefox gives me the following error message:

Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= 120.0

Can't open firefox! I'm running Windows 11 version 10.0.22631 Build 22631

Thanks! Julie

Starting about a week ago, when I use Firefox 124.01 on my Windows 10 PC to visit Ebay, the pages show in Portuguese, and the country shows as Brazil. I'm in the USA. This problem does not occur when I use Chrome, Opera or Edge. Any idea about why this has happened and what I can do to fix it. On Ebay, I can manually change the language and location, but if I close Firefox, the problem returns. I'm using the version of FF that keeps no cookies or history. Thanks

CrashID: bp-5b2cb490-913f-4ffa-8f1b-35cba0240323

Hello, since today I am experiencing instant crash on start up. It was perfectly fine yesterday (10 hours ago). Even attempting to open safe mode when offered also instant crash. Firefox is currently unuseable.

I believe the recent 124.0.1 is the issue ? Can this be confirmed, where can I check if this issue is widespread & the ETA to an eventual fix ?

Hello all...

This one has been driving me a bit batty as of late. I tend to use lots of extensions/add-ons and for most of them, I want the icons to show on the tool bar - that is, the part to the right of the URL/search bar. It used to be that you could adjust the size of your URL/search bar to make it smaller so that more add-on icons could be displayed - but as of recently, that is no longer possible (at least from what I can gather). Right now, I only have 10 add-on icons showing to the right of my URL bar and I have no clue how to access the other add-ons/extensions that I would like to use.

If I can recall correctly, at one time there was a way to show the additional extension/add-on icons in something called an overflow bar - but I can no longer find that, and half of the add-ons I want to access, I cannot do it because they are no longer shown to the right of the URL bar (except for the 10 that are there now).

So my questions are:

How can I resize the URL/Search bar to make it smaller width-wise, so that perhaps, more add-on icons will show to the right - and/or how can I access the rest of my add-ons if they are hidden in some kind of overflow bar?

I have included a screen shot on my current view, showing the add-on icons (some of them) that show to the right of the URL bar - but I have at least 10 others that I cannot find anywhere and would like them to show also.

Thanks in advance...

Ben

So on most sites there has been an issue for me for quite some time.

I hover over a link, the tooltip appears on the bottom left of the window showing the URL of the link. I click on link and page reloads but the tooltip is still on bottom left of the new window. The tooltip will disappear if I hover over any other link on the newly loaded page.

I expect the tooltip to go away when clicking the link and going to that page/site.

Firefox on win10 & 11 This problem does not occur in Edge.

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The strange thing is that zoom settings on websites ARE remembered in my standard user account on the same device. I am talking about private browsing only & after I close the session & reopen another Firefox session. Thank you

I've been using Firefox and it's saved numerous passwords. However, these disappeared suddenly. Through testing, I discovered they reappear when I restart Firefox in Safe Mode (achieved via about:profiles => restart with adds-on disabled). Yet, re-enabling add-ons (restart in normal mode) causes the passwords to vanish again. Interestingly, disabling the add-ons in normal mode doesn't restore password access.

Looking for solutions or insights.

Hi I have a problem with the configuration of my Firefox. (I hope it is not something more serious like a malware or a security break)

Firefox version 124.0 (64bit) Os: Windows 10 Pro (64bit) 10.0.19045 Build 19045

Step to reproduce

1. 1. I go to: https://wwws.tesoro.es/index.aspx (website of the Spanish gov)
2. 2. I click on the link: Cl@ve in the center of the page (that should bring me to https://pasarela.clave.gob.es/Proxy2/ServiceProvider)
3. 3. I receive an error page "Did Not Connect: Potential Security Issue" "SEC_ERROR_UNKNOWN_ISSUER" (see the attached screenshot)

Things I tried

• I followed the same steps on Chrome on the same machine

The website works

• I followed the same steps on the same Firefox in Incognito mode on the same machine

The website DOESN'T work

• I followed the same steps on a completely new Firefox profile on the same machine

The website DOESN'T work

• I followed the same steps on Firefox on a different machine (same Firefox version, windows 11)

The website works

Refer to the attached image ... I've looked thru history, bookmark manager, all the settings, and so on and this site cannot be removed from the URL suggestions! Your documentation suggested clicking a button on the far right, but it's non-existent. You also suggested to scroll down to highlight/select the URL and SHIFT+DEL, but that does nothing. I've been trying to get rid of this obsolete website link for over a year and it's an absolute mystery where the link is coming from and bugs me.

https://stockr.net/Vancouver/1130BonusCodes.aspx News 1130 bonus codes ...

Looking forward to more suggestions.

Thanks. Chris

Had to click the text field 3 times just to write title to this post because I made a post on Twitter that's getting a bunch of interaction. Notifications take the cursor focus away from the text input field whether that's on a site or the search bar or the address bar. Very annoying. Windows 10, latest version of Firefox, but it also happened with the previous version. Please help!

For some reason, in my firefox profile, when I try to access "https://accounts.google.com", it open on new tab with a specific container, while other url keep open with no container. I've never configure this behavior, or found a setting to fix it. It only happen on my current firefox profile. If I create new profile, this problem didnt occurs.

Here the video: https://drive.google.com/file/d/1-2odN87XGXg6TzeRArifEJ-rTX7syFQg/view?usp=sharing

Hi. I used to be able to maximize (fullscreen) a Firefox window in either my main display or my connected external display and the unused display would remain available. As of the last update the unused display is being blacked out. How can I revert this so I can use the other display? I have already tried turning hardware acceleration off and back on and it still does not work.

Hi, All my tabs and many pages are appearing in an unreadable nonsense font. This page is ok, except for the tab and url; others, such as the settings page, are entirely garbled. When I copy a snippet of this and paste elsewhere, it shows up as English; so it is a display issue, not a new language.

This started on booting the machine today, after some OS upgrades yesterday. (to OS 13.1). I've tried restarting FireFox.

I can't read the settings page well enough to change much there. But this seems like a different issue anyhow. Help please!

thanks Sarah

When I attempt to login it just spins and nothing happens. Works on Safari and Chrome.

Opening DevTools I can see an error about "CORS Missing Allow Origin" but I don't have this issue with any other browser. I have disabled/removed all my browser add-ons and the issue persists. I have no problems logging in to any other site.

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer.

I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on the menu (hamburger icon) that is described in the support article How do I report a broken site in Firefox desktop? but I can't see this new option. I also checked the menu options under More Tools and Help but can't find it.

Exiting and re-opening Firefox didn't solve the problem.

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ignored the warning and continued but it is annoying.

Within the last few days, I've noticed I'm losing functionality in certain online apps through the Firefox browser.

When I'm on Instagram, I can't check direct messages: the function stalls out without resolving.

In Gmail, I'm unable to embed an image in an email. I can attach it like normal, but the embed button doesn't respond.

In Starry AI, I'm unable to use any menu options at all, I'm stuck at being logged into the account and can't logout, check my settings, or request help. I receive this message: "Application error: a client-side exception has occurred (see the browser console for more information)"

When I follow up on this, I get this pop-up message: Resource of last-private-context-exit is missing a browsingContextID or innerWindowId attribute resource-command.js:917:13

   _getTargetForWatcherResource resource://devtools/shared/commands/resource/resource-command.js:917
   _onResourceAvailable resource://devtools/shared/commands/resource/resource-command.js:649
   _emit resource://devtools/shared/event-emitter.js:242
   emit resource://devtools/shared/event-emitter.js:186
   emit resource://devtools/shared/event-emitter.js:330
   onPacket resource://devtools/shared/protocol/Front.js:348
   onPacket resource://devtools/client/devtools-client.js:458
   send resource://devtools/shared/transport/local-transport.js:67
   makeInfallible resource://devtools/shared/ThreadSafeDevToolsUtils.js:103
   makeInfallible resource://devtools/shared/ThreadSafeDevToolsUtils.js:103

<empty string> 2 Sync encountered an error - see about:sync-log for the log file. policies.sys.mjs:972:15

   resetFileLog resource://services-sync/policies.sys.mjs:972

InvalidStateError: An attempt was made to use an object that is not, or is no longer, usable AboutNewTabParent.sys.mjs:33

   handleEvent resource:///actors/AboutNewTabParent.sys.mjs:33
   swapDocShells chrome://global/content/elements/browser-custom-element.js:1590
   _swapBrowserDocShells chrome://browser/content/tabbrowser.js:4757
   swapBrowsersAndCloseOther chrome://browser/content/tabbrowser.js:4642
   swapBrowsers chrome://browser/content/browser.js:1771

The resource at “https://r2.starryai.com/results/1034412570/d60e9d93-bb04-4ab0-b333-011e35eb54d1.webp” was blocked by OpaqueResponseBlocking. Reason: “after sniff: content-type declares image/video/audio, but sniffing fails”. AbortError: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved 2 ConduitsParent.sys.mjs:378 Some cookies are misusing the recommended “SameSite“ attribute 4

What can I do to fix this issue?

I recently installed openSUSE TW on my new laptop, and as part of the default Firefox install it bookmarked many openSUSE websites. I removed them from my bookmarks, but they still remain in the address bar recommendations every time I click/open the address bar (see pic). I have cleared the all time history, I have double checked to make sure that they are no longer bookmarked, and the only way I can get them to disappear is by completely disabling "Shortcuts" in Settings -> Address Bar — Firefox Suggest -> Shortcuts => Untick. I'd prefer being able to just click the address bar and click on the websites I frequently visit. This has happened in the past, but I thought I just removed them from the bookmarks and the links went away. Any help greatly appreciated!