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I lost all my data because the synchronization failed

I uninstalled Firefox on my computer and reinstalled it, but when I logged in, the account couldn’t sync, it was as if the sync couldn’t retrieve any data from the server… (читать ещё)

I uninstalled Firefox on my computer and reinstalled it, but when I logged in, the account couldn’t sync, it was as if the sync couldn’t retrieve any data from the server. Nothing happened at all.

On my Android phone, the data is still there, but when I tap “Synchronize now,” nothing happens either. I’ve tried signing out and signing back in multiple times, but still nothing works.

I also tried switching to a different computer and a different internet connection, but it still didn’t work.

What should I do now?

Задан tranthanhsang224 12 часов назад

Дан ответ tranthanhsang224 10 часов назад

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Lost Everything

Firefox updated to the latest version and it lost everything. All my saved passwords are gone, all my bookmarks, data, etc. It said I could sign in with my account and it… (читать ещё)

Firefox updated to the latest version and it lost everything. All my saved passwords are gone, all my bookmarks, data, etc. It said I could sign in with my account and it would sync them and bring them all over, it didn't. I can't use the original profile because it says it's outdated, I don't even know if it's the correct profile anyway. What am I supposed to do?

Задан Yamu 1 неделю назад

Дан ответ Yamu 1 неделю назад

  • Решено

Tab synchronization from mobile app to desktop app not working

Hey, I am trying to synchronize my mobile tabs with my desktop app. Unfortunately, this is not working. I am using the latest version of Firefox and Windows 10. Any ideas… (читать ещё)

Hey, I am trying to synchronize my mobile tabs with my desktop app. Unfortunately, this is not working. I am using the latest version of Firefox and Windows 10. Any ideas how and if I can solve this problem? Thank you in advance.

Задан gerold.schindler 1 неделю назад

Дан ответ jscher2000 - Support Volunteer 1 неделю назад

  • Решено

Missing tabs from other devices

I can no longer see a list of tabs from other devices. My computer was wiped recently and I was using the tab sync function to see the tabs I had open before the wipe. N… (читать ещё)

I can no longer see a list of tabs from other devices. My computer was wiped recently and I was using the tab sync function to see the tabs I had open before the wipe. Now they have vanished. How do I get them back?

Задан Dan Smallwood 3 недели назад

Дан ответ jscher2000 - Support Volunteer 3 недели назад

  • Решено

Can't view my synced tabs from the sidebar on friefox flatpak

I moved to the Firefox flatpack after the Debian version couldn't display the code inspector/ web developer tools anymore (it was blank amid other likely javascript-based… (читать ещё)

I moved to the Firefox flatpack after the Debian version couldn't display the code inspector/ web developer tools anymore (it was blank amid other likely javascript-based rendering errors). I only include this context in case some one else has the issue and searches for it.

I want to sync all my tabs from the Debian version to the flatpack version and similar to this solved issue I cannot access those tabs from the firefox view. However I am also unable to access these tabs from the sidebar. I am only able to access these tabs from the account menu but this would have me open each tab individually which is not feasible for me.

Is there a way to fix the "Check your internet connection If you’re using a firewall or proxy, check that Firefox has permission to access the web." error that comes up in both the Tabs from other devices sidebar and Firefox View menu?

Задан danwchan 2 месяца назад

Дан ответ George Kitsoukakis 2 месяца назад

  • Решено

Sync issue - all extensions lost

I was logged in to my Firefox account and was syncing with other devices, so I thought I was all set . I formatted my C drive and reinstalled windows, but logging back i… (читать ещё)

I was logged in to my Firefox account and was syncing with other devices, so I thought I was all set .

I formatted my C drive and reinstalled windows, but logging back into a fresh install of Firefox, none of my extensions showed up. Bookmarks and History, yes. But no extensions.

I've lost them and now I don't even remember what they were. Is there a way to check the history in my account to determine the lost extensions?

Задан dominikus28 1 месяц назад

Дан ответ jscher2000 - Support Volunteer 1 месяц назад

  • Решено

Bookmarks import still messed up, now with double nesting and duplicate/triplicate directories?

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however … (читать ещё)

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however UX still seems to be a 2nd class citizen. Bookmarks now has somewhat duplicate directories and this in turn is causing desktop/phone sync doubt and is likely missing bookmarks.

When sync breaks, it is so confusing. How can I simply have a working Bookmarks sync on desktop/phone?

Perhaps there was a challenge when I need Bookmarks to appear in the top bar when a new Tab is opened, as this was contrary to default Firefox settings.

Задан kFirefoxForum 1 месяц назад

Дан ответ kFirefoxForum 1 месяц назад

  • Решено

Apparently my profile was synched with another account?

I wanted to synch my current settings in my browser to import them on my new laptop. When I tried to login to my account, I the message from the attached screenshot appea… (читать ещё)

I wanted to synch my current settings in my browser to import them on my new laptop. When I tried to login to my account, I the message from the attached screenshot appeared. So I created a new profile, got my stuff back to what it should be and then deleted the "new" profile. But now every time I try to get into the correct profile and login into my account, I still get the message from the screenshot. I never ever synched with another profile before and never had an issue in the past. Right now I am rather pissed off, because I lost atleast some of my bookmarks during this whole ordeal.

Задан hf_alexander 1 месяц назад

Дан ответ hf_alexander 1 месяц назад

  • Решено

Sync didn't work

I reinstalled the operating system, so to speak, changed my device. I clicked the sync button and it worked. I reinstalled the operating system and reinstalled the browse… (читать ещё)

I reinstalled the operating system, so to speak, changed my device. I clicked the sync button and it worked. I reinstalled the operating system and reinstalled the browser. I logged in, nothing happened. I rebooted, nothing changed. I clicked sync, everything was the same. Where are my bookmarks and passwords?

Задан madforse 1 месяц назад

Дан ответ madforse 1 месяц назад

  • Решено

I signed into my firefox account on my wife's computer and now ALL of her bookmarks and passwords are mixed in with my data

I signed into my firefox account on my wife's computer and now ALL of her bookmarks, passwords are mixed in with my data. I've signed out of both accounts on that compute… (читать ещё)

I signed into my firefox account on my wife's computer and now ALL of her bookmarks, passwords are mixed in with my data. I've signed out of both accounts on that computer. I've signed out and relogged in on my computer. This is not a temporary issue. All of her data is somehow in my account. This seems like a MAJOR security flaw of the software. Were both using Windows 11 computers.

Задан twanto 1 месяц назад

Дан ответ TechHorse 1 месяц назад

  • Решено

How to override sync?

I have a desktop and a laptop on firefox. I am selling my laptop so i cleared history and deleted all bookmark history. To my horror, even though i remember i have sign… (читать ещё)

I have a desktop and a laptop on firefox. I am selling my laptop so i cleared history and deleted all bookmark history.

To my horror, even though i remember i have signed out of mozilla account on the laptop firefox, on my desktop firefox all the bookmarks including bookmark folders are gone. Thankfully, i have a fairly recent backup of firefox userprofile file so i restored them.

However, to my horror once more time, I realize now firefox sync automatically deletes my bookmarks everytime it syncs so i have to turn it off.

How can i make firefox sync to treat my current bookmarks as the latest and stop deleting them?

Задан MJ 3 месяца назад

Дан ответ Nathan Giovannini 3 месяца назад

  • Решено

Lost laptop and trying to sync bookmarks/extensions from old browser

Hi! I recently lost my old laptop and I'm trying to setup my new laptop without a backup. I was logged into my mozilla account on my old browser before I lost it, but I'm… (читать ещё)

Hi! I recently lost my old laptop and I'm trying to setup my new laptop without a backup. I was logged into my mozilla account on my old browser before I lost it, but I'm not seeing any of my old tabs, bookmarks, and extensions from my old browser syncing to my new browser. Is there anything I can do to retrieve this data without having access to my old laptop? Thank to anyone who can help!

Задан jyngdev 4 месяца назад

Дан ответ Paul 4 месяца назад

  • Решено

Inconsistent sync of data in same account

Lately I installed a new PC, and tried to download FireFox and sync my data. But my data seems like a few years ago, not as new as another PC I have now. I'm sure I have … (читать ещё)

Lately I installed a new PC, and tried to download FireFox and sync my data. But my data seems like a few years ago, not as new as another PC I have now. I'm sure I have logged in with same account on them, how's this happend?

Задан Camisia 4 месяца назад

Дан ответ Camisia 4 месяца назад

  • Решено

My HDD Broken, then I cannot sync , here is what happend

what happened: 1: my pc is broken, then I got new system and hdd. 2: I download firefox and login. 3: Press Sync now and nothing happen. ARE YOU KIDDING ME ? What… (читать ещё)

what happened:

1: my pc is broken, then I got new system and hdd. 2: I download firefox and login. 3: Press Sync now and nothing happen.

ARE YOU KIDDING ME ?

What I want:

I want my bookmark back.

I used firefox soo many years.

PLS tell me I can take it back.

Задан Unwed1593 5 месяцев назад

Дан ответ Unwed1593 5 месяцев назад

  • Решено
  • Архивировано

Syncing Issues

Hello Mozilla. I am logged on to my Firefox account on a new computer. Although I have logged in, I haven't experienced Firefox automatically syncing my bookmarks and ext… (читать ещё)

Hello Mozilla. I am logged on to my Firefox account on a new computer. Although I have logged in, I haven't experienced Firefox automatically syncing my bookmarks and extensions as I did two computers ago to this last computer. I have tried syncing numerous time (pressing the sync button in my account) to no avail. What do I need to do to get this working? Thank you for your time and attention.

Задан Sl33pyAlligat0r 7 месяцев назад

Дан ответ jonzn4SUSE 7 месяцев назад

  • Решено
  • Архивировано

I can't find "Sync" option in firefox v133

I installed a new Windows 10, then I installed the latest version of Mozilla Firefox v133 and there's no sync option in this version 🤔 What is the problem? I want to rec… (читать ещё)

I installed a new Windows 10, then I installed the latest version of Mozilla Firefox v133 and there's no sync option in this version 🤔 What is the problem?

I want to recover my bookmarks and passwords

Any solution?

As you can see in the picture

Задан mdl79711 11 месяцев назад

Дан ответ jonzn4SUSE 11 месяцев назад