Firefox: форум сообщества

I'm on Windows 11. After I added some plug-ins and extensions to replace the ones that went missing during your last update, my bookmarks also went missing. (They were there before I replaced the plug-ins and extensions.) I followed your instructions on how to access my bookmark back ups, and found them. However, everytime, I tried to install one of the backups, I ended up with no bookmarks at all in Firefox.

Please help, I have no access to any of my accounts!

Thanks,

Charlotte

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, why? I give up total idiots for releasing updates that are sub par!

Almost every time there is an update------it screws up something I rely on. In this case, the sites I have saved under the top search bar have now disappeared. Why?????? And how do I get them back.

I readily admit that I am technically challenged and need clear concise instructions step by step to find them and put them back where I had them. 

Why oh why do the buggers making these changes think anyone is going to like them. Leave things that work well ALONE.

You forced an update and all my open tabs vanished into thin air. I was working with those!!!

I tried to follow the history recover path, no-go. I tried the json file path and can't get Firefox to open the tabs in the json recovery file from a month ago, not that that would be helpful anyway since I want yesterday's before the update!

Now I gotta spend a lot of time finding those scientific papers again - should charge you my hourly rate for wasting my time.

It's sh.it programming that's what it is. Bet you they were using AI to do the update.

Well never mind, I've grown tired of Firefox anyway since it just starts using 80% of my RAM when I have more than 10 tabs open. There's other browsers.

There was an update and I thought I had to create a profile but no. So now I have lost all my very important bookmarks and I do not seems to be able to retrieve them. Only one date top retrieve which is only yesterday

Firefox unable restore session when switching profiles and instead opening apps installed on the profile I'm switching to.

I have installed Whatsapp web (web.whatsapp.com) on "Profile 1" as a Windows app.

I have some tabs open in "Profile 1" and I switch to "Profile 2" and close the "Profile 1" window with "X" button of Windows 11 but keep the Whatsapp window open.

When I open the "Profile 1" from profile menu, my expectation is that, those previous tabs should be restored, but firefox is opening the Whatsapp web app/window.

OS: Windows 11 23H2 Firefox: 152.0.4

I just got a samsung galaxy s26 (old phone is not available); when i accessed my Firefox, my Collections were missing. From other research, it seems that Collections are not available anymore. However, there must be some way to recover the websites that were stored within them, so i can at least rebuild them.

I have been using Firefox for years. I am not tech savvy. A very tech savvy member of the family recommended firefox years ago (and now says we should use Brave or another).

Does anyone run Firefox? Why is there no contact centre/people? Why do other members have to answer questions? The reason I am losing total faith in Firefox is that it must made me update and restart and every open window I had (and the tabs on each window) have been lost. I cannot retrieve them, which I have always been able to do via "Restore previous sessions". There was so much important information on those windows and tabs from way back - too far to shift through the history. Can anyone give me one good reason to stay with Firefox? Thankfully, there are many browsers to now use. Firefox has perhaps just become a habit and one I should have changed a long time ago. Thank you.

I recently purchased a new desktop due to the previous desktop malfunctioning a bit. The old hdd is still in operating condition and is now a slave in my new cpu. Where can I find the history/bookmarks on the old drive? Is there a filename that is relevant for the data?

Thanks

Firefox has complained for sometime that my profile was created with a newer version than what I was using. I'd click OK, and go about my day. After about a month, I decided to upgrade so it would stop bugging me. When I did, my old profile did not merge, but was deleted, and now I have lost all of my passwords and bookmarks. How can I restore them when the profile is empty?

I used Firefox yesterday. My settings are to open Firefox with tabs restored - but all my tabs (as they were yesterday) are missing and when I go to history, the option to restore a recent window is greyed out. The option to restore a previous session doesn't even seem to be there.

I notice in task manager I have 15 firefox tasks. Could my window from yesterday have opened somehow in the background, but not be visible to me anywhere?

I got up this morning and, boom, I am forced update Firefox. Lost everything: history, bookmarks, and passwords. It's suggestions are useless. I have gone to "profiles" (only 2 and none of my information is in either). I am living in Taiwan and half the time the help is in Chinese, which I cannot read. The loss of my information is devastating and I cannot find any real person to help me. There must be a way. Where do I find real help?

I have updated firefox on my desktop, with quite some open tabs, where Firefox promted that after the upgrade all tabs would be restored. However, none of them were restored nor could I find them in the history. I guess I had all opened in a private window. IMHO the prompt could have warned for this and now I have to reconstruct all these tabs with my memory.

Is my assumption right?

Erik

Hi there,

I've had a Firefox account on my workstation at work so that I can take my browsing with me when I am at a different workstation, sign in and sync no problems.

This morning I was provisioned a new laptop workstation and when I attempted to sync my profile nothing shows up. I am pretty confident I've signed back in to the correct account since I do this from time to time. Unfortunately the old workstation is unrecoverable hence why I was given a new one so I can't backup and import.

Checking the email account I used to set up the profile I found an email from March saying the account would be deleted since I haven't been active. This can't be the case because I have been using this account five days a week for the last 7 years.

Any suggestions on how to recover my profile and move forward?

TIA!

FF 153.0b4 this time, was only a few months ago when FF did this same thing last time! But now its an updated ver and still messing up! It's getting more bloated (But most software is) and trying to do to much and things are going WRONG alot more often. FF (Mozilla) used to go years between data losses and now it's MONTHS! Get your act together Mozilla.

    FF wasn't even updating it self, and I haven't changed anything in days. Worked fine yesterday but when I opened it today, the 4 windows opened but they didn't want to open there tabs (most of them have less than a dozen). The main window showed my menu bar, recent browsing icon and a mostly blank tab bar except for the new tab on the far right, none of the other tabs were loading or even showing up, but the space was there for them. I even just left it sit there and chew on things for about 15 minutes before I decided to exit out (file/exit) and try again. This time my other 3 windows loaded just fine but the main window with around 2 dozen tabs was BLANK! and NO recovery options! Recently closed tabs does show tabs I closed on it before the meltdown but NONE from the LOSS. Nightly does not show any in the Tab sync either (but it may not have been up long enough to sync). There is a previous window, but that is not the one I need to recover (Ironic that it will save a window with 65 tabs closed a week ago and let me recover it but it won't let me recover a window with only a couple dozen tabs from a couple hours ago). Wish I could remember how to wright complicated batch files, then I could make one that would back up the profiles after I close FF, that way when it screws up I could just copy the last backup in place and be working again. And all I would need to do is just put a time code in the profile name to make incremental backups and decide how long to keep them for with out over writing. SEE how SIMPLE that would be for you to do Mozilla? It's been how many years that you've been working on FF and it's predecessor and still no profile backup and restore? And to make things worse, most of the databases used are encrypted in some way so as to be NOT user friendly. We can't even import an old backup or profile parts if we need to recover something or look at something. You make it SO hard to recover from a crash when one happens (and they happen more often than they used to) and even just to back up our info even if we could recover it. You were a great browser, now you are broken and barely adequate bloat ware and getting worse. Problem is that your still better than chrome and edge crap.

I'm trying to restore bookmarks after latest update. I get to the Import and Backup dropdown and pick Restore. there is nothing listed. I can go into my "C" Drive and find my "bookmarkbackups" folder and see the files. How can I get it reinstalled?