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Difficulty accessing profile/syncing on new computer

Hello, we were just assigned brand new laptops at work. I had IT install Firefox for me, and I'm attempting to sync my firefox account with my previous one so that I can … (читать ещё)

Hello, we were just assigned brand new laptops at work. I had IT install Firefox for me, and I'm attempting to sync my firefox account with my previous one so that I can load all the open tabs I had on my previous laptop. I appeared to have signed into my account just fine on the Mozilla pages, but when I go to the hamburger menu in the top right of the browser, I see no icon for my profile, nor any option for "sign in and sync" like the help guides are instructing me to click on. I can't pull up anything related to syncing in the settings, either. What exactly am I missing? Any help is appreciated, thank you!

Задан parksry 7 месяцев назад

Последний ответ от jonzn4SUSE 7 месяцев назад

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How do I delete all of my browsing sync data?

Hello, I would like to clear all of my sync data from my firefox account. This includes browsing history, passwords, payment methods, extensions, bookmarks, favourites, … (читать ещё)

Hello,

I would like to clear all of my sync data from my firefox account. This includes browsing history, passwords, payment methods, extensions, bookmarks, favourites, themes.

Thank you for your time.

Задан Xavier Tepeli 7 месяцев назад

Последний ответ от Vexi 7 месяцев назад

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Cannot find QR scanner in my moblie browser to sync the devices.

I cannot find "Sync and save data" button in my mobile browser, making it impossible to sync the devices. The instructions provided by the settings lead me into the dead … (читать ещё)

I cannot find "Sync and save data" button in my mobile browser, making it impossible to sync the devices. The instructions provided by the settings lead me into the dead end.

Задан 27VMB 7 месяцев назад

Последний ответ от jonzn4SUSE 7 месяцев назад

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Can the desktop add-ons and extensions for a Firefox account be reset without signing into a desktop computer connected to the internet?

I find myself in an unfortunate situation; my computer was remotely accessed without my permission, my email and data compromised, identity stolen and more. While I have … (читать ещё)

I find myself in an unfortunate situation; my computer was remotely accessed without my permission, my email and data compromised, identity stolen and more. While I have been working on that, and reporting such things to the appropriate companies and authorities, I am left in one of many unfortunate situations. My Firefox account was signed in, thus leaving passwords in the manager compromised, as visible as if it were someone sitting at my computer with it unlocked. I am working to change those passwords, documenting them offline, but I am worried to sign into my Mozilla account on a desktop computer, in the event that any malicious add-ons or extensions were installed. 1. Does being signed in to the mobile Mozilla leave me at risk of Spyware if any such add-ons or extensions were installed to the desktop client? 2. With the add-on and extension auto-sync that happens with signing into a Firefox account, I am worried that even if I buy a new computer, modem and router, that signing into the Firefox account could risk compromising the new computer and network. Can these add-ons and extensions be removed or unlinked from the account in any way without signing in on a desktop/laptop?

Задан PanicAtTheAdd-Ons 7 месяцев назад

Последний ответ от PanicAtTheAdd-Ons 7 месяцев назад

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sync to iphone

Sync instructions on desktop browser include: Sync Firefox on your phone or tablet 1. Open Firefox on your mobile device. 2. Go to the menu ( on iOS or on Android) and ta… (читать ещё)

Sync instructions on desktop browser include: Sync Firefox on your phone or tablet 1. Open Firefox on your mobile device. 2. Go to the menu ( on iOS or on Android) and tap Sync and save data 3. Tap Ready to Scan and hold your phone over this code

There is no "Sync and save data" that I can see on menu

Задан jastateh 8 месяцев назад

Последний ответ от jonzn4SUSE 8 месяцев назад

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Data saved in Chinese accounts cannot be synchronized

The Chinese account logs in with empty data and invalid synchronization. If you decide to terminate the cooperation with the Chinese version, you would like to publish a … (читать ещё)

The Chinese account logs in with empty data and invalid synchronization. If you decide to terminate the cooperation with the Chinese version, you would like to publish a notice and open the synchronization server for the data. So that Chinese users can export their data and migrate it to their international accounts.

Задан missallurelove 9 месяцев назад

Последний ответ от Kiki 8 месяцев назад

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How do I Sync tag groups, and more, to another computer?

Hi, I have tried to sync between my two computers, but it did not work out well: e.g when I click on ‘show more bookmarks (>>)’ on the right side of the screen (ne… (читать ещё)

Hi,

I have tried to sync between my two computers, but it did not work out well:

e.g when I click on ‘show more bookmarks (>>)’ on the right side of the screen (next to Other Bookmarks) I get - Firefox is not responding and I have to click on

-> Close the program.

If I click on -> Wait for the program to respond - Firefox never responds! And before I click on -> Close the Program - my keyboard input is totally erratic!

This occurs on both computers! - what can I do…..

I have therefor on the computer I want to be on the receiving end:

- deleted: History, Downloads and Tags and All Bookmarks - Cleared browsing data and cookies - Closed all open tabs

And now I am Signed in with Syncing; ON - on both computers again.

But I have not checked any of the check-boxes in ‘Manage sync…’ - ‘Manage what syncs on all your connected devices’ i.e. Bookmarks, Passwords, settings, History, Payment methods, Open tabs, Add-ons

Why is there no check-box tag groups!

What do I have to do on my SOURCE compute and on the DESTINATION computer for - a one way sync of everything?

Best regards, Einar

PS,

After Signing in I was presented with the following, and I chose Not Now

Sync your Firefox experience View your saved passwords, tabs, browsing history and more — across all your devices. Select an option to continue:

- I already have Firefox for mobile Start your sync now if you already have Firefox on your mobile device. 

- I don’t have Firefox for mobile Download Firefox on your mobile device, then start your sync.

Not now

Задан Einar Flaathe 9 месяцев назад

Дан ответ Einar Flaathe 9 месяцев назад

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Synced Device Tabs No Longer Listed

I logged into my Firefox Sync account last week on a newly re-imaged computer. My old computer is listed under "Connected Services" and for the first few days, when I se… (читать ещё)

I logged into my Firefox Sync account last week on a newly re-imaged computer. My old computer is listed under "Connected Services" and for the first few days, when I selected "Sync" from the top right menu, the subsequent menu included the name of the the old computer and the list of tabs. That list of tabs is no longer listed and I haven't been able to find a way to access it. Attached is an image of the menu where the list of tabs was previously listed. Any suggestions are appreciated.

Задан daniel.jatres 10 месяцев назад

Последний ответ от daniel.jatres 9 месяцев назад

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the sync or account button does not appear

Hello, after installing a new hard drive (the old one died and I couldn't recover the data), I reinstalled everything on my PC, except that a friend recommended installin… (читать ещё)

Hello, after installing a new hard drive (the old one died and I couldn't recover the data), I reinstalled everything on my PC, except that a friend recommended installing Arium (Windows 10.8 LTS). It works fine, except that now I have no way of connecting my Mozilla account to Firefox to recover my passwords and other saved tabs.

I've searched a lot, tried several installations, and even installed a previous version of Firefox, but nothing works...

Do you know why? Is it because of Arium?

Thanks

Задан julius.sax 10 месяцев назад

Последний ответ от jonzn4SUSE 10 месяцев назад

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sync Android with windows

I am attempting to think my mobile Firefox with Firefox on my new laptop and it's been following directions and there's no selection no choice to pick what it says I'm su… (читать ещё)

I am attempting to think my mobile Firefox with Firefox on my new laptop and it's been following directions and there's no selection no choice to pick what it says I'm supposed to do

Задан The American Icon 10 месяцев назад

Последний ответ от jonzn4SUSE 10 месяцев назад

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New computer - passwords and bookmarks not syncing

I made sure to sign in and hit sync on my browser prior to moving over to my new computer. I've logged in on my new computer and manually hit the sync button but my pass… (читать ещё)

I made sure to sign in and hit sync on my browser prior to moving over to my new computer. I've logged in on my new computer and manually hit the sync button but my passwords and bookmarks are not populating.

Задан joe.teal 10 месяцев назад

Последний ответ от jonzn4SUSE 10 месяцев назад

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Firefox sync Desktop and laptop

I was logged out of both computers so when I signed back in to sync my desktop to my laptop, it would not sync my rows that I have on my desktop I ended up changing two b… (читать ещё)

I was logged out of both computers so when I signed back in to sync my desktop to my laptop, it would not sync my rows that I have on my desktop I ended up changing two bookmarks on the homepage Rows when I was signed out but they would not change on my laptop when I was signed back in I had to do it manually, but if I stay signed in, I'm sure that it will change but how fast is it supposed to do that because I waited at least five minutes and nothing changed. I also clicked on my icon and clicked on sync now, but nothing changed.

Задан Dolphin 10 месяцев назад

Последний ответ от jonzn4SUSE 10 месяцев назад

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Как сохранить вкладки и куки в облаке аккаунта?

Здравствуйте. Предпочитаю работать в режиме "Инкогнито". Интересует есть ли возможность при входе в аккаунт в этом режиме чтоб автоматически восстанавливались последние в… (читать ещё)

Здравствуйте. Предпочитаю работать в режиме "Инкогнито". Интересует есть ли возможность при входе в аккаунт в этом режиме чтоб автоматически восстанавливались последние вкладки и куки? Но при этом чтоб куки не хранились на компьютере или автоматически удалялись после выхода из аккаунта

Задан novosti-mk 10 месяцев назад

Последний ответ от jscher2000 - Support Volunteer 10 месяцев назад

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Is it possible to have all my addons, extensions and bookmarks on a new PC.

I could swear when I went from one computer to another computer and signed into firefox that it showed me all my bookmarks, addons and extensions. I'm on another new com… (читать ещё)

I could swear when I went from one computer to another computer and signed into firefox that it showed me all my bookmarks, addons and extensions.

I'm on another new computer many years later and when I signed into my account I don't see my bookmarks, extensions and addons anymore.

Anything change since many years ago?

Задан greekguy80 11 месяцев назад

Последний ответ от jscher2000 - Support Volunteer 11 месяцев назад