Форум поддержки Firefox

Firefox is not properly displaying text as shown in the attached screenshots. It mostly happens while on outlook.com, but it even happened while looking through settings in Firefox. If you highlight the text it usually displays correctly as you can see at the bottom of the screenshot.

I check the AMD graphics driver and it it the latest one; should I uninstall and reinstall? Or is there something else that might be causing this?

Also, I tried blocking websites from using their own font, but that only made Outlook show a bunch of blanks instead of letters.

I have tried everything that I can find to get rid of that damn searchitnow, which replaced my preferred Google Search. I've looked for downloads, extensions, everything. I've checked to make sure Google is my preferred search engine, and on and on. There is nothing. I have run Malwarebytes several times and it comes up clean.

How do I get this off my Mac? I am running OS X El Capitan 10.11.6.

I updated Win 10 Pro to version 20H2 and now Firefox will not start. No error message; no appearance in Task Manager. Here's what I've tried to no avail:

1) Uninstalled and reinstalled Firefox several times, including manually removing all remaining Firefox files (including my profile folder) after uninstall.

2) Tried to start Firefox with administrative privileges.

3) Clean booted Windows and tried to start.

4) Turned off Windows Firewall and tried to start.

5) Tried to start in Windows Safe Mode.

6) Extensive Google searches to try to find a solution.

Oddly, Microsoft Edge will not start either, but Chrome starts and works normally.

This is but one example of why I have held off as long as possible from doing major Windows updates over the decades that I've used Windows.

Hi! Glad someone is here to help!

Last week I was signed out of my Hotmail account. Which is now technically Outlook, but I still have a Hotmail email address. I did not sign out. Just came home to discover that I was signed out. I found the main Outlook sign up page, which also had "sign in" on it, which I clicked.

The next thing that showed up was a mostly blank page with the Microsoft squares, my email address, and password filled in in the upper left corner of the page. Underneath it said "next" which I clicked, and nothing happened. I tried to chat with Microsoft about it, and in the end I downloaded Chrome, which instantly let me into my account. I truly don't want to use Chrome. But so far my ability to access my account via Firefox has not been successful. I would be so happy if anyone could help me understand what is gong on, and how to fix it. Thank for reading this!!!!!! ps I have Linux as my operating system. I had someone who knows Linux well come to help me, but he couldn't figure it out either.

When I login to Hulu.com, I am returned a white page that says, "403 Forbidden nginx" And the address in the URL bar is, "https://auth.hulu.com/web/null//null/welcome". However, if I change it to http://hulu.com, I am presented with my homepage. I shouldn't have to type hulu.com into the address bar. It should take me there, automatically when I click "Log In". This is happening in Firefox on both a windows 10 machine and a Linux Mint machine. why?

As of today´s update to 87.0 FF has become virtually unuseable on many sites. Tab titles, website address line and contents of websites that were fine so far display missing or pink singular letters or whole lines of text are made up of blackened squares and rectangles. Upon marking said lines the correct text is visible. What´s going on? Cache and cookies clear, rebooted, still same problem. Hesitant about wiping account regarding having to reinstall all addins that have been running fine for years. Deleted Kaspersky addin in hopes it was the culprit. Unfortunately, no. Any ideas anyone?

In previous releases, I used to be able to store my ADD-ONS in a COLLECTION so when I lost them after a new release, re-enter them. On this release 87.0 I can not find " MY COLLECTION". Did they move it?

I am working in an online class and we are asked to record videos in an online platform for school. When I go to hit the play button on anyone's video I get an error message. This does not happen in other browsers, but I want to keep using Firefox. Is there a privacy or cookie setting that could be causing this to happen?

Hello,

I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the past if I'm not using a mouse on my laptop and had to click on the back button in the toolbar with the trackpad. I'm not too sure of why that happened with the upgrade and was a little surprised about that. Hope I can be able to get around this in some way if one of you know anything about this. Thanks.

We have been facing issue regarding CSRF authentication failure and x_factor_key when we try to access Splunk and Cisco ISe in our production network. Could someone please help on this?

After returning from my wisdom teeth removal, I accidentally told firefox to forget the last 5 minutes of history, and now all of my tabs (including a few very important signup pages) have disappeared. I understand that this option says that the action "cannot be undone," but is there any way for me to reopen or recover those closed windows? I am panicking a bit right now.

Thank you so much.

I haven't enjoyed the Firefox browser for a while. Whenever I click on a link, for example on google or other search engines, I am briefly directed to smartredirect.de and then to the actual destination. I've tried a lot to solve the problem myself, Avast Brwoser Cleaner and Malwarebytes, but the programs haven't found anything. The page is listed in about: config and also another page to which I am rarely redirected. I'm absolutely sure that https://hskwq.com and http://www.smartredirect.de/ shouldn't be in about: config. I want to permanently remove both entries from about: config. How do I permanently delete something from about: config

Hi to All I am user of firefox on several windows 10 computers, probably 7 different computers. I want to point out the huge memory usage in firefox on absolutely different computers and I want to resolve this brainless problem. At beginning, probably in 2016 I began to notice big memory usage in firefox with many of tabs opened, probably over 100... yes, 100 tabs is too much but even so, memory usage seemed inappropriate to me, especially when before it working on computers with low memory installed. I started solving huge memory usage by restarting firefox, usually killing firefox through taskmanager on windows. But about a year ago I started using Firefox on several computers for loading some pages and I programmed automations of some tasks on this pages. This tasks includes clicking on buttons on pages, entering values and loading new links, subpages.... This all always in one tab and in one firefox window and after some time, firefox on every computers start using over 3GB of memory, in one tab and one window??? It is galactic amount. Of course, processes on computers was crashing. Depending on the page, that was severed from 12 hours to several days. Therefore I started some researching in this and I tried to reduce memory usage by settings in about:config: browser.sessionstore.max_serialize_back = 0 browser.sessionstore.max_serialize_forward = 0 browser.sessionstore.max_tabs_undo = 0 browser.sessionstore.max_windows_undo = 0

browser.sessionhistory.max_total_viewers = 1 browser.sessionhistory.max_entries = 1 but this last parameter have no effect, why??? After this settings my solution working, but it is little bit breaknecking: After some steps in automation I open new tab and close prewious tab and load page again and memory usage drops from 1,5GB to approx 500MB (Due to browser.sessionstore.max_tabs_undo = 0) Excuse me but this behaviour is very terrible.

browser.sessionhistory.max_entries I trying to reduce to 1 but this setting have no effect (I can back to new tab page), sometimes take effect only in just running instance when I change it and number must be higher than 5 or 10? Sometimes take effect, sometimes no, but after restart firefox again without effect. Due to this nonsense memory accumulation per each one tab I want to tweak firefox on my working computer. I not need galactic number - 50!!! or even more? pages in "back button" in memory per each tab, and there are no way to reduce it without restart, only way to release memory is set browser.sessionstore.max_tabs_undo to 0, open new tab, and close old tab and then memory usage very drop...

Next, I searched in about:config by keyword "session" and found browser.sessionstore.cleanup.forget_closed_after default equals to 1209600000 which means 14 days... oh so galactic... Normally firefox is unusable after few days without restarting, developers recommends to restart firefox for memory free up, but default value for this option sets to this huge number? Are they kidding users or what? After all, with this setting and behaviour, it almost never applies. And how much such nonsenses does firefox still contain? I am very angry for this several-years lasting memory issue because firefox is my favourite web browser. According to what I found on the internet, developers stubbornly ignoring or refuse to find effective solution but it would be so simple. Probably only memory release button would suffice, which would remove all cached pages. But "true release/free up memory button". User would had to accept, that all back/reopen actions will be discarded. No dummy/parody button in about:memory. ooooh "minimize memory usage" which free up probably max of 15%, normally about 5% of used memory. I tried "firemin" too, but this is next parody... this rapidly decrease of memory which appears as super, but causes totally pause of processes on page and when you need do some action on page, another time is needed for reloading(wake up) the almost same amount of memory as before minimization by this program - in short, this is suitable just only for temporary minimization of memory usage, something like pause firefox.

Therefore please, Can someone really help? (Not kidding like: about:memory, firemin or other unusable "nosolutions") This problem has been consuming me for so long that I quietly started to think that the only way to resolve it is to reprogram and recompile my own firefox, but that is quite unrealistic for me.

I used to be able to sign in to my bank's website with Firefox. Lately it will not let me. The page post this after attempting to sign in: Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.a19ec817.1618171684.b32946d

I can access the page through Microsoft Edge but not Firefox. What has changed and what can I do to change it back?

When updating my password on certain websites, Firefox does not offer the option to generate a secure password. Is there anyway to force Firefox to create one anyway?

Is it a problem with the coding of the website? If so what?

Hi Mozilla,

I, unfortunately, have the same problem as others regarding Firefox not blocking ads even though adblocker has been installed.

I have always had the adblocker icon in the tool bar, and for each web visit, I could see how many ads being blocked. This icon has disappeard. Your soluction is to go to customize, but there are only icons for your settings (eg plugins) not the actual adblocker plugin icon. So therefore not possible to move the adblocker icon to the toolbar, as it is not showing in your customize options. I have now run a Microsoft malware/adware full scan - this did not help. I have also re-installed Firefox, and re installed several adblocker plugins. The page videnskab.dk suddenly runs ads when I access with firefox. I have just tried with Edge and no ads. So this must be an firefox browser issue. Would be great to get my icon back AND also to get the adblocker back in action. Looking forward to solution, tks, all the Best Christianne Nielsen

we use firefox with tablet and second bigger monitor. caused by last update the visibility at second bigger monitor is not sharp any more and the letters of all text are broken. In the paralle running tablet monitor all is best. All other apps did not have this problem.

How is it possible to change this ?