Форум поддержки Firefox

Hi. The annual NORAD Santa Tracker website does not function properly under Firefox. While there are no issues with the 3D rendering itself, the 3D map is squished vertically toward the left side of the page. It appears to be defaulting to a mobile browser view. The only extension I have installed is uBlock Origin, and I turned it off for the NORAD Santa website, and the display issue persists.

Opening the site under Safari shows the Santa tracker taking up the entire browser window as it should do.

I'm currently on Mac OS Sonoma using the latest version of Firefox 121.0

I managed to change colors of almost everything in my firefox browser but despite selecting dark mode and trying all different options in firefox color, all the menus just refuse to not be white. So my question is how can I change color of all the menus (file, history etc.) to be anything other than white?

I installed firefox on a new pc and after loggin in and syncing my account all my pinned sites on the firefox homepage disappeared. Is there any way i can get them back?

I went to a normal retail website, and got this page that appeared to be from Firefox, telling me to download an add-on for security. I declined. but now when I try to go to that website, I get re-directed to some strange websites. How do I fix this?

Hi everyone,

so I just started firefox on windows 10 and updated it to version 121 and after that all my saved passwords are gone. Completly. Tried to restore them over my ios firefox but because of the sync feature it had already replaced the saved passwords there too. What is odd, that I am still logged in on couple of websits but the login data for them is nowhere to be found... Ofc I don't have any backup so I am probaly screwed here. I don't understand how that could happen in the first place... Has someone else experienced this or mabye has any advice how to resolve this? Any help would be appreciated.

Kind regards Fabian

Hello,

I have not had any problems with Firefox sync and passwords until recently. I used to use Firefox on desktop, on an iPad, and on an android, with no issues accessing my passwords. Recently I replaced my android phone with an iPhone, and after signing onto Firefox sync on said iPhone, the list of my passwords was accessible on the iPhone, but when i used it for auto-fill, it would only load the username, but not the password. This caused no issue with Firefox sync on desktop or iPad however, so I just let it be. However, after 3 months of no issue, when I open both my iPad and desktop today, all my old passwords are gone, and replaced with the few passwords I directly saved with Firefox on my iPhone.

i have tried restoring my old Firefox profile using backup software to access older files, but I am unable to regain my passwords this way. I have tried using profile data from several date ranges and that has not helped either. The issue seems to lie with Firefox sync with iOS, but I am at an absolute loss on how to resolve this, so any help at all would be much appreciated.

I run Firefox 121.0 on Windows 10 Pro. I use a VPN (ExpressVPN) and normally run Ghostery and uBlock Origin. When I log onto Townhall.com and enter my VIP credentials all is fine. However, when I read an article I should be able to access the comments. I cannot in Firefox and this is something that has occurred about 3-4 weeks ago. For years I have not had any problem like this with Firefox.

I tested VIP access with my iPhone - works fine. I tried Vivaldi - works fine. I tried Chrome - works fine. I try Firefox - fails!

I ran Firefox in "TroubleShoot" mode, with all add-ons turned off and it also fails. Even when I run Vivaldi I have Ghostery and ad blocking turned on, but Ghostery does allow townhall.com on their whitelist.

I've send emails to Townhall.com and am not getting any responses. However, I was having the issue with all devices but all have been fixed except with Firefox. So, I have no idea why this is an issue with Firefox but not with any other device.

Any thoughts?

Hello everyone!

For a couple of months now, Firefox has had no sound. T^T Uninstalling, reinstalling and resetting didn't seem to make an impact.

I did the "usual fixes" like rebooting, Windows (every sound, volume & device settings), checking for muted tabs and see if Firefox was wired to the right sound device etc, unfortunately to no result.

I even switched sound cards and reinstalled sound drivers but these worked fine everywhere else so it was unlikely they were the problem in the first place.

I think... I am a bit stuck! ^v^' I can share the full extended troubleshooting information if needed.

Thank you very much!

Within the Add-on Manager by clicking Manage Extension Shortcuts - you can make shortcuts for add-ons to perform specific functions via the buttons on your keyboard, but I want to actually be able to use the buttons on my actual mouse rather than the keyboard.

Does anybody know if this is possible? Currently when I try to use my mouse to input a 'shortcut' in the 'Type a shortcut' box nothing works.

Are there any about:config settings or add-ons that can enable me to use my Mouse to make shortcuts for my add-ons?

How do I get rid of the automatic login options. I never saved the password. I just want to get rid of the options for the login field. There are too many, some don't apply. I have read everything and tried to clear my logins in the settings option, but the field is grayed out and I cannot select it.

I'm trying to use ecosia but something is blocking their ads on the browser. - Whitelisted it on Ublock Origin - Disabled Enhanced Tracking Protection to ecosia's url

I tried disabling a lot of privacy settings on about:config but it didn't solve. My add-ons that could affect something is Ublock Origin and User-Agent Switcher and Manager (i disabled this second and didn't solve either) What should i do?

Hello,

For a long time, I was able to launch Firefox on Windows with the startup switch "-private" which would cause it to launch directly into private browsing mode. I used that in a few local scripts, and created a shortcut to the executable, with this path:

"C:\Program Files\Mozilla Firefox\firefox.exe -private"

Just like that, it worked. Whether by shortcut, terminal command, or execution of a 3rd party script, that startup switch would always open a private browsing window. Until a few months ago, that is, when it suddenly stopped working. Rather than opening a private browsing window, it now does one of two things:

1. If FF was not already running, it opens FF to a tab showing a warning that I am not in private browsing, with a button I can click to launch a private browsing window. (see attached image) This tells me it recognized the startup switch, but...refused to honor it? 2. If a FF window is already open, it launches another (non-private) Firefox window, with no warning about not being in Private Browsing mode.

Was this an intentional change? Is that startup switch just not supported anymore? I tried a quick web search, but all I was finding were unhelpful suggestions like "right click on the FF icon" and "pin to start." Not what I'm looking for.

Thank you!

Bonjour Depuis 2 semaines, mon compte firefox a perdu la majorité de mes identifiants et mots de passe qui étaient sauvegardés. mais pas tous... je ne comprends pas pourquoi. Avez vous une explication? C'est très ennuyeux ! :( Merci pour votre aide.

When I start typing my cursor disappears. It does not reappear until I've clicked a few times or wiggled my mouse a lot. This is quite an inconvenience, and I've tried to find a solution for far too long now. This also does not seem to affect any other application other than Firefox.

I have set both widget.windows.hide_cursor_when_typing=false and hideCursorWhileTyping=false I have also verified that there are no OS-level options set for this behavior, although I feel the above settings should override OS settings.

System details: Firefox 121.0 64-bit Mozilla Firefox for Ubuntu (non-snap) Ubuntu 22.04.3 LTS Gnome 42.9 Experienced on both X11 & Wayland

Please let me know if any additional information is needed

Suddenly almost everytime I load a YouTube video I have to watch 2 - 4 min of ads, sometimes two in a row before the video starts. I no longer have the skip ad button. If I load the same link in Chrome or Edge I don't have this problem. My search engine is Duck Duck Go, but if I go to Google first and then to the video I still have the problem. I also have the Maleware Bytes ad blocker installed. Any suggestions?

Trying to access my email account at Comcast, but recently (last few months) when signing in I get a blank page with the following message:

Firefox prevented this page from automatically redirecting to another page.

Followed by a link that says" Allow"

How can I correct this without having to "allow" each time?

thank you.

Doug

It turns out the copied logins-backupjson file i had pasted on my desktop screen was already overwritten by an added or removed login, thus writing over when it did have the saved login removed that i was trying to recover

is there any other way to recover the removed login?

i saw this response by Cor-el for another user with a similar situation

If you still have the signons.sqlite that was used in a previous Firefox version then you can try to restore passwords saved in that file.

Firefox 32 and later builds store the passwords in the logins.json file in the profile folder and no longer use the signons.sqlite file that has been used before (the matching key3.db file is still needed). If you still have the signons.sqlite file used in previous Firefox versions then you can try to force Firefox to migrate the passwords saved in that file (you will lose passwords saved in Firefox 32+ versions). You can force Firefox to reimport the passwords from the signons.sqlite file and rebuild the logins.json file with these steps:

   reset the signon.importedFromSqlite pref on the about:config page to the default value via the right-click context menu
   delete the logins.json file in the Firefox profile folder with Firefox closed 

When you restart Firefox then you should have the signon.importedFromSqlite pref with the value set to true and you should have the passwords imported in the Password Manager unless there may have been errors.

Hello, I just noticed that at the top of my settings menu there was a flag saying that I was not logged in to Firefox. I clicked the link and logged in. Bam, all my settings disappeared! I have special colours and fonts because I am partially sighted. It is now very difficult for me to use my browser. How can I get my settings back, please?