Firefox: форум сообщества

I was going through my account settings today and noticed that two factor was disabled. I thought this odd as I usually set it up on any account I use, so I of course turned it on and went about linking my authenticator app and generating account recovery codes. Yet in my authenticator app there was already a Mozilla account with my email, but the codes it supplied did not work. I also found old account recovery codes I had written down which did not work either.

What could have happened to cause this? I must have had two factor on sometime in the past and added it to my app and generated recovery codes. How could it have been disabled, the old codes made invalid, and Microsoft authenticator unlinked? Am I looking at an account breach somehow? I have no unusual activity as far as I can tell and no recent data or password breaches. The only thing I can think of was I removed a number of old devices from my account and signed out of them, but I still own the old PC's so no one could be using them.

bold text bold textWhen I try to log in to my ebay account they indicate that they sent a sign in code to my phone. However I dont receive it

Hi everyone,

I have been stuck for 3 days now and tried everything to get pass the authentication process.

I want to submit an Add on. On my profile page, 2 step authentication is enabled.

When i click submit new add-on, i am directed to the Enable two-step authentication page anyway. So ok i'll do that:

"Scan authentication code to continue to Add-ons"

So i use google authenticator. And im able to continue.

Then im presented with "Save backup authentication codes", so i download them and store them.

PROBLEM:

On the next page, in need to "Confirm backup authentication code". ANY code i try, that was given to me in the previous step, doesn't work.

Error: There was a problem confirming your backup authentication code.

• not using caps or whatever
• no spaces in there
• tried all the codes
• tried different browsers
• The time and date are correct on both phone and windows 10

I have NO clue what to do anymore. I can't get passed it. Can someone please advice. (see screenshots)

The Government has to keep changing. "for our Security". We have accounts with the Veterans Affairs medical stuff for our medical stuff. NOW we had to move to Login.Gov or another website. It was horrible, but I FINALLY got the Olde Marine & Myself 2 Different accounts (i.e. 2 different email addresses) in Login.gov. VA has continued making changes & since Friday I can not get into "My Healthy Vet

i.e. I go through the steps & when I type in the e-dress & password MY PHONE SHOULD RING with a numeric code.  Once I type in the Numeric Code, I can continue to scramble around trying to access our pharmacy or our 'care team' in the VA system.

I watch the screen, nothing happens. I wait for the phone call nothing happens. I look in my email box & there is a message from Login.Gov that a code was sent to me. NOPE.

I have no idea why. as a cat like nosy person, I am always needing to know why. What is wrong? Is it the government & if so forget it as they most likely won't answer the phone. Is it Charter Spectrum? Is it Mozilla Firefox? (whine) I am beyond my paygrade here. Please someone who can talk to olde Phartes... MAYBE this could be SPECTRUM/Charter??? They are a royal pain in the tush. sending mail to spam that is not & ignoring that I tell them it is real; changing font sizes when I am typing; & other crummy stuff.

For a while already (week or 2) i'm trying to activate 2FA on my account, but i always get the following error

"There was a problem enabling two-step authentication. Check that your device's clock is set to update automatically and start over."

I tried it on multiple laptops (all macbooks) with and without VPN and on an iPhone, but the error is the same everywhere.

The error shows in the final steps, after i downloaded and entered a security code. It brings me back to the account page with the error

Hi Folks, I can't seem to setup MFA via my Mozilla profile. I'm using the Google Auth App on my mobile. Have checked that time is synced correctly. Have tried setting up on my mobile and PC. Shall I try a different Authenticator App?

I recovered my account using a backup code and set a new password. Two-step authentication is enabled but I don’t have the linked TOTP app. The settings UI does not allow disabling 2FA and does not offer backup code input. I still have unused 10-character backup recovery codes. Please advise.

Hello, i installed windows again and now I wanted to get firefox again, I want to login and get that Code sended to my email, but after I click on the button where I have to write that code it saya unexpexted error

About two years ago, I created an account on Mozilla, and by then I'd already set up two-step authentication using the app's Authenticator. But then I had to reset Windows and lost my backup keys and other stuff. Soon after, I experimented with other browsers and forgot about Firefox (I also deleted the Firefox profile in the Authenticator app). Now I've decided to log into my account, but since I can't log in without the app, I figured there's an option to log in using the email linked to the account (I have access to it), but for some reason, they're asking me for an account recovery key. So, I know my email address and have the password for it, but I can't log into my account without the Authenticator app. To try this alternative, I need to know the account recovery key, but I've lost it too. So, I'd be very grateful if anyone knows a solution to this problem. For reference, I also logged out of my Mozilla account on other devices and I haven't received any emails related to this situation (like checking email, etc.).

Firefox Account verification emails never arrive. Password works. Sync works on existing devices. New device verification email is never delivered. Account appears stuck in verification state.

Since yesterday I cannot log in to my hotmail accounts via Mozilla. It keeps coming up with the message "Please retry with a different device or other authentication method to sign in". I select sending a code to an email to try a different way but it doesn't even send the code either so I simply cannot log in

I can log in via Microoft Edge so the issue appears to be with Mozilla but I have no idea what has happened or how to fix it

I love Mozilla so do not want to be forced to use Microsoft Edge :-(

i've been having an issue with back ups(not the problem here) but at one point, i changed a secondary account to the main one, and now when i try to log in, and it sends the verification email to my email account, i never get the emails, so i cant log back in, i dont recieve any of them, checked spam, and every folder i have, not only for that email account, but for all the ones i have connected to my mozilla account and i dont have any emails there, how can i fix this

Hello,

sync and account email i want to login - i know the password but i never get the code for verify to login on my mail.

its not in spam, unwanted or anything else. i tried it many times now but i never get any mail so i cant login anymore.

how should i ever get access to my account again? because there is no other way..

Mozilla - SICK TO DEATH - of a product that has poor or zero customer support. Now like FireFox. Been loyal to this Browser for many years and in return - zero customer support. trying to sign up for THIS crap "help" not from FireFox of course, but from "VOLUNTEERS" so NOT Mozilla/FireFox and they don't get paid to help the company?? Bad biz all around.

Why do I have my time wasted "solving a problem" THAT SHOULD NOT HAPPEN IN THE FIRST PLACE??

"Signing Up" for this "help" group - typed in my email addy, chose a password, then received a "Code" to verify my email. Received ERROR message "Bad Request (400) from FireFox??? asked to be sent a NEW code - did that 3 times - receiving THE SAME EXACT BAD CODE 3 TIMES!! but oh, somehow I'm in to this "help" group anyway. How will I get in again?? or come back to check on answers WITH NO PASSWORD???

Anyone else have this type of deliberate Obstruction method of getting help?? This is NOT even the main issue I wanted to get help.

i AM SICK OF THIS. eVERYTHING i HAVE ALREADY IS PROTECTED. i DO NOT NEED fIREFOX BLOCKING ME OR SENDING MESSAGES TO A PHONE THAT IS DOWNSTAIRS. do YOU KNOW HOW IRRITATING THIS> i GUESS IT IS TIME TO FIRE YOU AND FIND ANOTHER BROWSER THAT IS NOT DISRUPTING MY LIFE.