Форум поддержки Firefox

My Sync does not work since a week now. On the two mac I uses, Sync says it encountered an unknown error and will retry soon. But it haven't sync since a week now. I can't find any clue in the about:sync Can someone help ?

I have created a account to sync my Firefox settings in my computer. But i didn't complete the whole process earlier. Now i am trying to use my account to sync. But i cannot create a sync key with my earlier account. And also i tried to create a new account with my same email id. But it says the account already exists. so i cannot use this sync feature. Please do the needful.

after i reboot my pc, my ff went down, with ssl disabled, and i have no idea about this issue, so i decide to reinstall ff v 3.6, then i install sync extension, then i forget my email and password... :(

I thought Firefox Sync was supposed to sync open tabs. It doesn't seem to do anything like that, or am I missing something that should be obvious?

I primarily use Firefox on a remote desktop Windows OS but the delay when watching video is painful so I like to back out to my native Mac OS. I have FF Sync set up on both so I figured if I opened up my Mac FF while the remote Windows FF was still open to the page I wanted, it would give me that page. It doesn't. I tried Syncing before moving over but that didn't help either.

So what's the deal with Firefox Sync in regards to tabs? Is it supposed to sync my open tabs or not? If so, what do I need to do to make that happen?

Thanks.

Help. Can't set up sync account ! Firefox 3.5 (and don't tell me to upgrade !) All the labels are WHITE (ON A WHITE BACKGROUND !?) So what am I supposed to be entering in the 3 areas ? !!! Is it to much to ask that you stick to BLACK LETTERS on a White background ?? !! Duh ! --- me

Because of a computer problem, I can no longer access the data on my previous installation of Firefox 4 on a windows computer. I've recently started using a new mac computer, and I can't seem to restore the data using Firefox sync. I'm certain that sync was enabled on the previous installation as I've had it syncing with my mobile phone. How can I fix this issue?

I wentg to the sync tab so that I could sync my laptop with my desktop. They are boht use MAC OSX 10.6. There is no add a device tab on either computer once I click on sync--or any other tab

My computer recently crashed and has sadly died for good :( I am using a new computer now and would like to retrieve all the information that I had on Firefox Sync. I have Firefox Home on my iPod and have all the information that I want on there. But how can I get that information on my computer?

Question On MacOS - Firefox:Preferences:Sync:Set Up Firefox Sync:Create a New Account -- asks "Please enter the master password for the Software Security Device." ???What password is it asking for?

I had everything working. This PC contains the first step of the sync project I planned to use with two more PC's. After initial setup it works fint.

Then I decided to fix a problem I had with Firefox and Citrix and an old article told me to try and make a new profile - so I did. While it didn't solve my Citrix problem I did loose my Firefox Sync so I wanted to add it again.

At first is asks for a device which already has Sync setup. I don't have that so I clicked on "I don't have the device" then it says I need the Sync key and explains how I get from a device I don't have (really weird to do so). So I gave up.

At work I got my Sync key and saved the html file to my DropBox. When I came home and it asked for my Sync key I simply copy/pasted the key and it says the keys is incorrect.

Thought I love the idea of the build-in sync function, Xmarks makes this a whole lot easier. I hope and wish you continue to improve this already great software.

Thanks for the help :)

When I set up Sync using my sync key (via the "Set Up Sync..." option in the Firefox 5 menu), everything works fine and all of my data is synced. However, when I close my browser and re-open it, the "Set Up Sync..." now reappears and the browser is no-longer synced.

Any ideas?

I a trying to set up the firefox app on my iphone..and i have not been able to find the firefox sync app/ add on to set up the sync account from my desktop version..its not under the options tool bar, and i am running the latest version of firefox. please help thanks

I first setup my old computer a Firefox Sync key, it was my first time to receive a Sync key. 3 months and I reformatted my pc because of data loss but my Sync key is stored in my other partitioned drive and when I setup my Firefox Sync, the Sync key is not accepted. How can this be? Is my old sync key expired? Is it changed? I'm not notified in my email. Can I still get my personal info that my Sync key had?

Hi,

I have created an account a couple of mouths ago and don't use it since. I need to restore my firefox profile so I decide to use the synchronisation. Unfortunately, I can't remeber my login. I have the password and synchronisation key but not my login. How can I recover it ? Thank you !

I created the original device, (as administrator) but then removed that log-in. Now I want to add a legitimate device, but the original or master no longer really exists. How can I recreate the original or master?

I have synced ff data from my laptop before system reinstallation. After installation I've imported my bookmarks from a file and I synced it again. But it was an old file and I only have my old bookmarks now. Is data from my first sync still on your servers/my account? And can I access it?

In my old windows I had my mozilla firefox synced and I've all my bookmarks and histories that i need, but i didn't know that i should write this Sync Key somewhere so I installed a new Windows and all information like my firefox deleted. now i can't set up my Sync in this new firefox 'cause i don't have my Sync Key . i need my bookmarks badly.