Форум поддержки Firefox

MacbookPro OS 10.11.6

1. About a week ago Firefox was running no problem.
2. Closed Firefox (quit)
3. Re-opened and got the Profile missing error.
4. troubleshoot through existing threads on mozilla support. including renaming the profile.ini file, deleting it, moving it, etc.
5. Used Appcleaner to wipe all known goodies of Firefox from my computer
6. downloaded a fresh 76.0.dmg from the website
7. Problem persists. Application does not load, "Profile missing" opens immediately
8. No application support data in /Library/ application support/firefox exists

Chrome works and Safari works no problem.

Hi, Huge problem here. My Firefox won't start. There is a message that Profile is Missing, but no solution from support helps. Itried to reinstall app, romove profiles, copy profiles from time machine when the app was running, even profile manager doesn't start from terminal - it throw same error.

I dont have any idea what's wrong. Someone something? Please help me.

OSX 10.13.6

I'm getting Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I don't have a caches folder I can remove the contents of the application support folder and nothing changes.

When I go to open the profile manager I get:

MyName$ /Applications/Firefox.app/Contents/MacOS/firefox-bin -P Error: Access was denied while trying to open files in your profile directory.

1. 1. 1. !!! [Parent][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

I tried running Disk Utility but it froze the machine as it's a time machine disk and that slows it down immeasurably.

What's my next option?

Firefox was one of the system updates I installed today on my Linux Mint 19.3. I updated it and discovered all history and bookmarks are gone. I have no Old Firefox Data folder. I tried about:profiles but the only other profile is the default Linux one. I tried to Restore from Import and Backup in Manage Bookmarks for several different dates, but only get "Unable to process the backup file" error. I also tried to choose several .json files from the STG-backups-FF-8x folders in Linux Downloads directory, but it doesn't seem to do anything. I've tried using Timeshift to restore from previous system dates, but it would only create Firefox folders with the same outcomes as above. I don't really care about history, but I have a lot of bookmarks that would be very difficult to recreate.

Thanks, in advance, for any help getting my bookmarks back!

Hello,

since yesterday after closing FF to restart, I encountered a problem. Everytime, when I try to open FF, it says that the profile isn´t available or not accessible.

I tried already to rename in /library/Application Support/Firefox, Profiles.ini -> Profiles.iniOLD and the folder Profiles -> ProfilesOLD.

As well I tried to call the Profile Manager from terminal using the below commands, since FF isn´t open. /Applications/Firefox.app/Contents/MacOS/firefox-bin -P /Applications/Firefox.app/Contents/MacOS/firefox -ProfileManager

No matter, whether I rename the profile.ini or try to call the profile manager. Each time I get the same warning, that the profile isn´t available.

Since I tried every possible solution, which I could find on the help pages, I hope to find help from the community.

best regards Corey