Отображение вопросов с тегом:

Recent update deleted all my bookmarks and history

After the latest auto update all of my history, tabs/windows, and bookmarks were deleted and I can't recover them. I have tried importing bookmarks and it does not allow … (читать ещё)

After the latest auto update all of my history, tabs/windows, and bookmarks were deleted and I can't recover them. I have tried importing bookmarks and it does not allow me to upload an old data file and I can't restore my previous session. I tried checking both profiles but neither had my information saved and now when I open the about:profiles says "Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes."

I'm scared to try anything else because I don't want to mess anything up further but I really need my tabs and history back.

I restarted my computer and then reopened firefox and it had updated and I noticed my bookmarks were gone but my windows/tabs were open, so I tried to choose a file on the bookmark backup and nothing was happening so I restarted and after that all my history and tabs were gone and I couldn't restore them.

Open 2 3 258

I have purchased Mozilla VPN for my 2017 Macbook air running IOS MOnterey 12.7.6. Turns out the laptop will not support the VPN. I can not use the VPN ! How do I get my money back? Mozilla Receipt ZPJQWEQ-0001 purchase March 31/26.

Can not use the modzilla VPN purchased for my 2017 Macbook Air. Operating system will not support it! Required credit card reversal for Mozilla receipt ZPQWEQ-0001 March … (читать ещё)

Can not use the modzilla VPN purchased for my 2017 Macbook Air. Operating system will not support it! Required credit card reversal for Mozilla receipt ZPQWEQ-0001 March 31/26.

Thanks Tom Wirsz

Open 1 2 28

Firefox not working with Apple OS Tahoe 26.2

I just bought my boyfriend a new iMac. We are having trouble loading many sites and platforms using the latest Firefox browser. The list is growing but includes Facebook,… (читать ещё)

I just bought my boyfriend a new iMac. We are having trouble loading many sites and platforms using the latest Firefox browser. The list is growing but includes Facebook, Meetup, Wikipedia, chess.com, nytimes.com - in all cases, rather than a login screen, we get an error message or a home page loads with no access to other pages or login area. I've cleared the cache, restarted, tried going directly to the site to log in, but nothing works. Everything is fine when using Chrome, but we prefer Firefox. Is this a conflict in the new Apple OS? Is there a fix?

Open 6 1 161

Restore Firefox passwords

I used the new CleanMyMac and the think has removed the passwords from Firefox on my iMac. I still have them on my iPhone in both Lockwise and the Passwords app. Sync doe… (читать ещё)

I used the new CleanMyMac and the think has removed the passwords from Firefox on my iMac. I still have them on my iPhone in both Lockwise and the Passwords app. Sync doesn't seem to alter anything. Anyone know a way to re-establish these in the iMac's Firefox?

Thanks.

A.

Архивировано 1 1 119

I seem to have a BETA VPN TAB on my Firefox window, and now I am being blocked from places like Macys.com with the notice "You don't have permission to access the requested URL on this server. Reference: 0.6424c317.1775505084.b8df2147"

Tried to access "https://www.macys.com/" and now getting messages that say "Access Denied You don't have permission to access the requested URL on this server. Reference:… (читать ещё)

Tried to access "https://www.macys.com/" and now getting messages that say "Access Denied You don't have permission to access the requested URL on this server. Reference: 0.6424c317.1775505084.b8df2147"

I gather this has something to do with the new VPN Beta Tab on my Firefox window that I didn't ask for and cannot figure out how to get rid of - or turn off.

Can you please help? Thank you

Open 1 1 16

Firefox trying to install helper tool and doesn't open at all

Here is what the message says: "Firefox is trying to install a new helper tool. Enter your password to allow this" I tried to install but Firefox won't open. Firefox icon… (читать ещё)

Here is what the message says: "Firefox is trying to install a new helper tool. Enter your password to allow this" I tried to install but Firefox won't open. Firefox icon just bounces around, I have to force quit to stop it. I DO NOT WANT THIS TOOL BUT I WANT TO USE FIREFOX. By the way this is sent from my other user, as the problem is on my admin. user and I can't open Firefox to do anything!

Архивировано 1 1 109

Firefox deleted everything on computer restart???

The launch of Firefox Profiles seems to have obliterated everything in my account: bookmarks, history, open tabs, and extensions are all gone completely. I have an option… (читать ещё)

The launch of Firefox Profiles seems to have obliterated everything in my account: bookmarks, history, open tabs, and extensions are all gone completely. I have an option to import files from another browser, but not from my own past firefox. I logged into my Mozilla account, but I didn't have any other devices so I think it was still unable to recover the data? Is there anything I can do about this, or is all of my data truly gone?

Решено 3 1 257

How to set Mozilla VPN to specific country for one tab only in Firefox for Mac

When using Firefox on a Mac, how can we set the Mozilla VPN to one specific country for one tab only? There are instructions for doing so, but it's only applicable to Fir… (читать ещё)

When using Firefox on a Mac, how can we set the Mozilla VPN to one specific country for one tab only? There are instructions for doing so, but it's only applicable to Firefox for Windows.

Open 1 1 95

Remove AI features from this browser

Please stop adding AI to your browser. It is making it slower and is a data privacy concern for me as well as many others. If you do not remove them I will be switching b… (читать ещё)

Please stop adding AI to your browser. It is making it slower and is a data privacy concern for me as well as many others. If you do not remove them I will be switching browsers. AI is not only bad for the environment, it does not even do the features you want it to do correctly. Please remove AI from firefox, i have been using this browser for years and would hate to leave because you refuse to remove AI features nobody asked for.

Open 1 1 372

Fonts display corrupted on Bookmark Sidebar

Hi! I'm having a really weird problem with fonts in Firefox on my Macbook Pro M1 14-inch 2021. Specifically, the fonts in the bookmark sidebar appear to be corrupted and … (читать ещё)

Hi! I'm having a really weird problem with fonts in Firefox on my Macbook Pro M1 14-inch 2021. Specifically, the fonts in the bookmark sidebar appear to be corrupted and replaced with nonsense characters that have a lot of accents. I've tried rebooting, clearing all Firefox cookies and site data, reinstalling Firefox from an earlier version on my Apple Time Machine (from a time when I didn't have this problem), checking to see if the problem persisted when all extensions were disabled (it did, even after restart with all extensions disabled), and a reboot in safe mode. The reboot in safe mode temporarily fixed the problem and I was pretty excited, but it came back. I tried updating my Mac from Sequoia to the most recent OS (Tahoe 26.2), and the problem was still there, so I tried rebooting in Safe Mode again and the problem went away, but only while I remained in Safe Mode. This time the problem came back when I reopened in regular mode. So whatever the problem is, it's something that Safe Mode counteracts. Can someone help me figure out what's wrong?

Open 2 1 144

eBay listing pages stopped working

As of a few days ago (mid-October 2025), when I'm on an eBay listing page, nothing I click on works. I can navigate to my watchlist, selling pages, etc, so it seems like… (читать ещё)

As of a few days ago (mid-October 2025), when I'm on an eBay listing page, nothing I click on works. I can navigate to my watchlist, selling pages, etc, so it seems like it's just the listing pages. When I'm on a listing page, if I click on the heart to "watch" an item, nothing happens. If I click on thumbnails in the photos to try and view other images than the main one, nothing happens. The buttons on the right for "Add to Cart", "Buy it Now", etc also do not function. I think it's been about 3 or 4 days since this problem started. I opened a listing page in Chrome and it worked as usual, all the buttons seemed functional.

Open 1 1 72

Support for Firefox on macOS Big Sur — how long?

Hi, I was wondering if anyone knows how long Firefox will continue to receive updates (security fixes, compatibility patches, etc.) on macOS Big Sur. Thanks in advance fo… (читать ещё)

Hi,

I was wondering if anyone knows how long Firefox will continue to receive updates (security fixes, compatibility patches, etc.) on macOS Big Sur.

Thanks in advance for any info!

Open 2 1 144