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feedback about why I no longer use this browser

I dislike how bad the customer service is. Firefox doesn't listen to anyone and works hard to make sure they cannot listen to anyone. Notice how this link doesn't work: h… (читать ещё)

I dislike how bad the customer service is. Firefox doesn't listen to anyone and works hard to make sure they cannot listen to anyone. Notice how this link doesn't work: https://qsurvey.mozilla.com/s3/Give-feedback-landing-page

However, the main reason I no longer use this is the back and forward buttons don't work on 3rd part mice. It;s really annoying, and I don't want to get carpal tunnel over manually reaching for buttons that don't actually require that.

In short, I'm not a masochist. I want products that are not frustrating; who doesn't? The "community" (i.e. outsourced customer service to unpaid lemmings who give their one and only lives to this for some reason) doesn't result in changes or answers.

Because Mozilla refused to receive feedback elsewhere, I need to post this here to give them some kind of a clue that they're moving in the wrong direction. 3rd party hardware is everywhere. Accommodate it or fall behind into uselessness.

Задан whydoesntthisjustworkproperly 2 месяца назад

Последний ответ от cor-el 2 месяца назад

Strange behaviour when copying images on Mac

Long time listener, first time caller... :) [Seriously have been using and loving Firefox/Mozilla since 2004-2005, before that was Netscape Navigator, this is the first t… (читать ещё)

Long time listener, first time caller... :) [Seriously have been using and loving Firefox/Mozilla since 2004-2005, before that was Netscape Navigator, this is the first time I can recall having an issue that I can't find already written up and solved. Hence, this post.]

I've been having some odd issues with Firefox (85.0.2 64-bit) on my Intel Mac (Big Sur 11.2.1) for the past few months, and this morning decided to dig in deeper.

The backstory: When I’ve wanted to copy and image and paste it into Apple Messages, the images sometimes don’t send because Messages doesn’t support TIFF, WEBP, or PNG formats when sending to someone who doesn’t have an iMessage account (aka using standard MMS like to Android phones). So, I then have to convert the failed image to JPG, delete the failed message, and drag the saved JPG image file into Messages and can then resend it.

The issue: Today, I discovered that when I copy a JPG image from Firefox, and paste it into Apple messages, it seems that it doesn’t send because it appears to be either copied or pasted as a different format than the original image?

To reproduce:

  1. Go to a web site with a JPG image ( http://www.lunarbaboon.com for example)
  2. Right-Click on the JPEG image ( comicorder038.jpg for example) and select “View Image Info”
  3. Right-Click on the JPEG image and select “Copy Image”
  4. Paste into Messages to send to someone who doesn’t have an iMessage account
  5. Hit enter to send
  6. Wait a few seconds for failure
  7. Click on failure Info
  8. Right-Click on image and select Open
  9. Preview shows the file as TIFF not JPG

To simplify:

  1. Go to a web site with a JPG image ( http://www.lunarbaboon.com for example)
  2. Right-Click on the JPEG image ( comicorder038.jpg for example) and select “Copy Image”
  3. Open Preview and select “New from Clipboard”
  4. Select “Tools -> Show Inspector”
  5. Preview shows the file as PNG not JPG

What I’ve tried: Copy & paste of same image from Firefox - Safe Mode fails - So, doubt it is something in my Firefox config Copy & paste of same image from Safari works - So, doubt it is something MacOS related However, copy & paste of same image from Chrome fails too - So, maybe it is something MacOS related?

Any suggestions on what to try next?

Задан sck626 2 недели назад

Последний ответ от cor-el 5 дней назад

Why does a New Folder in Bookmarks create a subfolder instead of top-level folder?

I cannot seem to control where a new bookmark folder goes. Each time I do this, it creates a subfolder inside another folder. I have to remember which folder it went into… (читать ещё)

I cannot seem to control where a new bookmark folder goes. Each time I do this, it creates a subfolder inside another folder. I have to remember which folder it went into, then go into Show All Bookmarks and manually drag my new folder out so it's in the main Bookmarks Menu list.

It's only a slight inconvenience but annoying nonetheless. Even if I make sure that "Bookmarks Menu" is selected, it will still put my new folder inside another folder.

Is there a way to prevent this?

Задан allegrojane 1 неделю назад

Последний ответ от tjn21 6 дней назад

Change Right-Click Copy-Image File Format from TIFF to JPG

This problem might be unique to Mac OS, and may not even be a Firefox issue at all, but I had to try and see if there was an answer in here somewhere. I frequently use th… (читать ещё)

This problem might be unique to Mac OS, and may not even be a Firefox issue at all, but I had to try and see if there was an answer in here somewhere. I frequently use the "copy-image" command from the right-click contextual menu from within Firefox. When I paste that image into a text message for example, it's converted to a TIFF, regardless of the actual format it's in on the website I found it. Unfortunately, Android phones won't accept a text with a TIFF image, causing a delivery failure. There's more reasons why this is annoying, but that's the main one. Is there any way to make sure that copy command retains the original format of the image when copied to the clipboard? Thanks.

Задан Adam 6 дней назад

Последний ответ от cor-el 5 дней назад

i cannot tick boxes anymore on firefox (mac user)

bold text many issues lately with firefox. cannot tick boxes(tick is not being placed when i choose a box), cannot use search bars (no response) etc I cant even tick the … (читать ещё)

bold text many issues lately with firefox. cannot tick boxes(tick is not being placed when i choose a box), cannot use search bars (no response) etc I cant even tick the ox further down on this form that allows me to be notified when someone answers this question..I've supported firefox since its beginning and its a great engine but it becomes mode difficult to use. can u help?

Задан steliosmakridis13 5 дней назад

Последний ответ от FredMcD 5 дней назад

how to see all passwords

hello, I have just had a serious scare and nearly lost all my passwords. Firefox used to have a facility to see all passwords I know i can see them individually but is t… (читать ещё)

hello, I have just had a serious scare and nearly lost all my passwords. Firefox used to have a facility to see all passwords I know i can see them individually but is there a facility where i can see them all to take a hard copy please? j

Задан jeremyknight1 5 дней назад

Последний ответ от FredMcD 5 дней назад

Save the same bookmark in multiple folders.

How do I save the same bookmark in multiple folders? (Sometimes it's hard to remember what folder I put a bookmark in: LOTS of folders & some bookmarks are ambiguous/… (читать ещё)

How do I save the same bookmark in multiple folders? (Sometimes it's hard to remember what folder I put a bookmark in: LOTS of folders & some bookmarks are ambiguous/could go in more than one folder; so much easier to find quickly if I had that option.)

Задан sproulpat 4 дня назад

Последний ответ от cor-el 3 дня назад

Why do I have to sign in to sync every single time I open the browswer..? it never remebers me at all until after I sign in.

It has my sign in saved...but it doesnt let me select it at all as supposed to. Then its like I just downloaded it as a new program every time I open it from my task bar … (читать ещё)

It has my sign in saved...but it doesnt let me select it at all as supposed to. Then its like I just downloaded it as a new program every time I open it from my task bar

Задан Peter M 4 дня назад

Последний ответ от jscher2000 4 дня назад

print

Hi I can't print since 2 weeks, Firefox is not able to do preview. I have to close the page because it's jam. Need to downlaod the pdf and print with acrobat which it's t… (читать ещё)

Hi I can't print since 2 weeks, Firefox is not able to do preview. I have to close the page because it's jam. Need to downlaod the pdf and print with acrobat which it's too manipulation :) Anyone have this problem? Using a mac Thanks

Задан lescharlatanscanada 4 дня назад

Последний ответ от Jonathan Watt 4 дня назад

Printing images

Hello - I used to easily be able to print images that are on my website and now I no longer seem to be able to without saving the image first which I don't want to do. Ho… (читать ещё)

Hello -

I used to easily be able to print images that are on my website and now I no longer seem to be able to without saving the image first which I don't want to do. How do I fix this?

Задан michelle.a.paris 4 дня назад

Последний ответ от Jonathan Watt 4 дня назад

Firefox deteriorating

Menus do not appear, or are not clickable. tick boxes cannot be ticked, graphics are broken, logos do not appear correctly. I deleted and re-installed. restarted and noth… (читать ещё)

Menus do not appear, or are not clickable. tick boxes cannot be ticked, graphics are broken, logos do not appear correctly. I deleted and re-installed. restarted and nothing works....not a virus issue and have not done any update. I'm attaching a menu where the graphics (text boxes are gone), the amazon home page where the name on the logo is missing and a search engine bar that looks broken. Photos that are supposed to be cropped do not appear cropped anymore...etc. I'm trying to click on the box further down that allows me to be notified when someone answers the thread and cannot tick the box.

Задан steliosmakridis13 3 дня назад

Последний ответ от FredMcD 3 дня назад

Firefox color management on Mac seems broken, renders all color over saturate.

My Firefox version is 86.0 on Mac. OS Version is 11.2.2 Big Sur. I found that basically all color rendered in Firefox is more vibrant than Safari and Chrome, maybe Firefo… (читать ещё)

My Firefox version is 86.0 on Mac. OS Version is 11.2.2 Big Sur.

I found that basically all color rendered in Firefox is more vibrant than Safari and Chrome, maybe Firefox doesn't handles color management right and renders sRGB in full P3 color space, lead to a over saturate color for almost every element on webpage.

Hopes firefox can fix this soon, I love the efficiency and privacy features on Firefox, This is the only bit I found a little uncomfortable.

You can test your browser here: https://cameratico.com/tools/web-browser-color-management-test/ if you have a P3 support Mac or Windows.

Задан abnernat 3 дня назад

Последний ответ от FabioPili 2 дня назад

Missing ALL Firefox Data

I cannot seem to retrieve any of my Firefox data. My bookmarks, plugins, login and password data are just gone. Years of data are gone. There is no "old profile data" and… (читать ещё)

I cannot seem to retrieve any of my Firefox data. My bookmarks, plugins, login and password data are just gone. Years of data are gone. There is no "old profile data" and oddly enough none of the profiles have anything in them anyways. I have tried everything suggested and NOTHING has worked. Most people have no clue about the files and folders and definitely shouldn't be moving stuff around as most of the threads have suggested. What is a key3 or 4 file? Why should I have to move it? Where does one move it to? None of the threads on this topic are helpful and there's no way to just ask a person who works here? Considering this seems to happen to a lot of people it should be made much easier to do. I can't even import my old logins from Safari. Is years of my data just gone? If Im signed into my Firefox account shouldn't it be there, or what is the point of having one? I need a very easy solution to this extremely frustrating issue.

Задан AJ 3 дня назад

Последний ответ от brisu 2 дня назад

Dropdown Menu Spacing (Padding) Issues in v 86

I have an issue when viewing my site in Firefox. I have built custom dropdown menus in HTML and only in firefox does the space between items in the dropdown appear double… (читать ещё)

I have an issue when viewing my site in Firefox. I have built custom dropdown menus in HTML and only in firefox does the space between items in the dropdown appear double what it does in other browsers. I have seen were others have said this is a padding issue only with Firefox but no way to "fix" it. Looking for some solutions.

Задан craigplutz 2 дня назад

Последний ответ от jscher2000 2 дня назад