Форум поддержки Firefox

Hi, first of thanks for reading and possibly responding.

The issue I am having has been going on for a few days. In websites where youtube video's are embedded if I try and play the video on the said site it will load and display an error message An error occurred. Please try again later. If I visit the video on youtube, link provided in the video itself, then it plays just fine. Error is not restricted to one site but anything that embeds youtube videos.

I have also come across some strange youtube.com issues, when I am on the main website you get the thumbnails of video's but no time duration are displayed in the thumbnail, neither are the 3 dots where you can have one of the videos removed (not a big deal and maybe this was implemented a while ago I don't know tbh). When I play a video, as in visit the video page on youtube the side bar videos sometimes do and sometimes don't display time duration.

Please check attached image to see what I mean. Left is without said timecodes, right is what it almost should be.

What addons do I use: Ublock Origin is the only one worth noting but even without it the weird thing still occurs. I don't use any plug ins that correspond with youtube.

I am using the latest Firefox on Windows 10.

Things I have tried thus far to resolve it: - make sure Firefox is up to date - try with and without addblocker (Ublock) - remove Adobe flash entirely - refresh Firefox and clear all data and cookies 9tried this I think 3 times now, no change) - looked through older posts with similar issues but most links regarding html5 on youtube were 404 and sometimes the solution stated things like 'cause by some video helped addon' which I do not use or updating Flash

Am I the only one with this issue?

Okay. I've got an issue with the spellchecker that seems to be a bug. I installed the dictionary, and made sure it was on. However it won't detect even things like gfhjrjdjd as being misspelled. It's really annoying. It doesn't seem to be able to detect text boxes - even this one. There is no option to enable it with right click.

I’m a regular Firefox user on my PC&iOS&Android devices. Today I had a problem which I had before but I did not have time to write/report this.

I’m having problems downloading only on “Google Drive”

I could not download any files today in an urgent situation but you will be surprised when I tell you how did I download the file that I need? Even I was using IDM addon to catch downloads on Firefox still I could not download but problem was Google’s itself. I successfully downloaded the file that I need by using “Chrome” Chrome works perfect when you use it with Google’s own products (MyActivity, AccountsGoogle, Drive, YouTube etc.). The thing I want to say is Google is forcing users to use Chrome. Why did I fail while downloding on Drive while using Firefox? A question to Google. Thanks.

I

Hey guys,

after the latest firefox update I can't open attachments coming from lotus notes (LN), without saving them to computer. The reason is that regardless of the document attached (.doc, .xls, .ppt, etc.) every time I try to open such file the pop-up goes like and the bold line is preventing me to open them directly:

"You have chosen to open: xyz.pptx which is: XLSX file from: LN"

Any idea how to resolve?

Thx

When there is an "I'm not a robot" verification on the website's page, it doesn't show up on the page. If I use Chrome the verification is there. I'm using Windows 10, browser version 84.0.2. Any help would be appreciated.

Thanks, Jim

Hello. I am the user of Firefox browser. My main browser is firefox for recent years. I've been using it very well. I am very satisfied with the customization of Firefox. But today, Firefox stop several times when i use youtube and google. Some youtube videos are not start, and scroll is stop end Firefox says "No response" when i am searching in google. Some of the youtube didn't run at Firefox, so I played them in Chrome and it worked well. And it was not an Internet problem. Because other online programs such as messenger worked well. I bought a new desktop and formatted it a month ago, and I installed the latest versions of Windows and Firefox. This is why I think Firefox is a problem. Please check why Firefox stop today. Thank you.

Firefox 84.0.1 and 0.2, scrolling to the anchor in the text stopped working, when clicking on the anchor from another page to the page where the anchor is used, Firefox does not scroll to the place where the anchor is registered, links to a specific post stopped working on the forum, etc.

For nearly half a year I've had a very strange issue with a tab that simply vanishes. It's taken a while to notice and then figure out the pattern, and here's how it seems to go...

I launch Firefox, which already has many open tabs; it's set to reopen my previous session. Typically I then open a new tab to check my email, do a DuckDuckGo search, or something else (but the activity/website doesn't seem to matter). Then something in my email or my search will inspire me to open a second new tab. All of a sudden when I do that, the first new tab of the session is gone. So for example if I was checking my email and saw something I wanted to research, I'd open a new tab and all of a sudden the email tab is gone.

At least a few times I've then opened a *third* tab to go back to the website I just lost, and suddenly the vanished tab will reappear, and I'd then have duplicate tabs on the same website.

Much more often the vanished tab does not return until *later.* That is, I eventually close Firefox and eventually reopen it, and suddenly there it is again. I believe, but I'm not certain, that this *always* causes the vanished tab to reappear. It's a pain to rely on this fix, though, especially since it can take something like 20 seconds to reload all those tabs.

I think this strange behavior only happens when I first launch Firefox -- in other words, only once per session. I've never noticed it hapening a second time in the same session. I can freely open new tabs without fear of losing another (at least none that are in the visible part of the tab row).

Anyone else have this issue? Or can you recreate it?

Yesterday I got a new Mac, running macOS Big Sur (11.1). Previously I was using Mojave (10.14.6). Now on Firefox a lot of pages fail to load -- they show a blank page. Among them:

https://web.whatsapp.com/ https://open.spotify.com/ https://www.nytimes.com/puzzles/spelling-bee Citibank (after the login)

Some of these pages do open in a Private window. However, I already cleared all my cookies and cache contents, and I still cannot load thes pages in a normal window.

Can you suggest what I need to do? Thanks!

ADD: When trying to login at https://profile.theguardian.com/signin, at first I got an error message saying to "make sure that Javascript is enabled". But now it just goes through, except that the site doesn't know that I logged in. And again, in a private window I am able to log in.

It looks like I should just do all my work in a private window now, which seems strange

I can't get it to start any longer. It won't refresh, reload, reboot,reinstall-nothing seems to work. I can't delete my Profile because I can't start Profile Manager. I have flushed the dns & reset the winsock. It has no effect. CC Cleaner can't find or fix the problem. Deleting & reinstalling the program doesn't help. The program just won't start. What should I do?

each time we try opening mozilla firefox an error message splashes stating profile may be missing or inaccessible.solutions already tried 1)deleted profile.ini file 2)created new profile through firefox.exe -p.. 3)tried uninstalling firefox and reinstalling upgraded version e.g ver 56,65,80 after installation of firefox 80 new error msg comes stating an instance of mozilla firefox is already running it needs to be closed first. 4)even tried to use portable mozilla version 51 . any other solution or advice ?

I can sign into medicare.uhc.com/aarp but once I am in the site anything I try to do I am signed out. I don't have this issue with Microsoft Edge so the problem seems to be Firefox. I have tried to change privacy settings but nothing seems to work

Hey guys! I recently switched to Firefox from Chrome and I'm loving it except for the fact that download speeds are really slow. I have a internet speed of 360Mb/s and yet Firefox will download most stuff at ~500Kb/s. In other places like Steam my download speed is around 10% of internet speed (so today it would be around 36Mb/s) but Firefox is really slow. I did some research and used some console commands and uninstalled some extensions but to no avail. Thanks for your time!

I have read and tried everything recommended to fix this problem, Firefox just keep crashing UN-expectaly every time I try to use it, what is the issue and why I can not resolve it, Help!

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I am running Ubuntu (via UserLAnd) on a Galaxy Tab S7+. Everything on the system has been upgraded to current. When I start Firefox, every tab that opens crashes (even the crash report tab). When I look at the command line, I see:

pbrown@localhost:~$ firefox [31977, Main Thread] WARNING: read-only dup failed (Permission denied); not using memfd: file /build/firefox-aGHZQJ/firefox-84.0.2+build1/ipc/chromium/src/base/shared_memory_posix.cc:243

(/usr/lib/firefox/firefox:32065): Pango-WARNING **: 19:10:23.135: failed to create cairo scaled font, expect ugly output. the offending font is 'DejaVu Sans 9.9990234375'

(/usr/lib/firefox/firefox:32065): Pango-WARNING **: 19:10:23.135: font_face status is: file not found

... and a lot more of the same. I did a little reading and it looks like there's an issue with the sandbox on the ARM64 architecture, but I'm not sure how to address it. Any suggestions?

First of all wow, it's frustrating that is it this difficult to report issues and get help with Firefox. That being said, beginning 1/8/2021 every time I try to create a post with images on Facebook, Firefox displays the "a web page is slowing down your browser" error. Waiting does nothing and if I stop it, I can't make the post. I use Facebook heavily for business so this is a MAJOR issue. Clearing the cache, cookies, and site data does NOT fix the issue. I've not had an issue with this before now, and I've been using Firefox for years. I have been using the Facebook container for several months, but this is the first I've had an issue. Is this a Firefox issue, or a Facebook issue? Please help, this issue is getting annoying enough that I have to use a different browser and I don't like doing that.

Thank you

Good evening. I have recently broken my laptop screen, and I was able to transfer my profile onto my work laptop, on which I have just installed Firefox (84.0, Windows 10). After installation, I was able to retrieve open tabs, bookmarks etc. although, whenever I turn off and on the laptop, I can use firefox for like a minute, then the firefox icon on the desktop disappears and the program gets killed. Firefox is installed though, because I can retrieve it from search, but when I click on the app, it doesn't open the usual tabs I have opened, but instead tries to load an empty page with a message underneath that says that I should connect to a network. Reinstalling Firefox fixes the issue for me, but it's a temporary fix. Is there any way I could make this permanent? I should reinstate that this is a company laptop, obviously I am authorised to use it for personal use, but it might be something to do with that.