Форум поддержки Firefox

I use Firefox sync between multiple devices, including a desktop and a laptop on Ubuntu Linux. This is done through a Firefox account. Both Ubuntu devices mentioned run Firefox 108.0 for Ubuntu 20.04 LTS.

I'm signed in on this Firefox account on my laptop (from which I'm writing this message). I recently (some months ago) changed my primary e-mail, since I may lose access to the older e-mail account soon. Now, suddenly, on my Ubuntu Desktop I received a message that I need to sign in to sync. When I click on "sign in", it takes me to tab that lists my primary e-mail address and asks for my password. I enter the password that I know is correct (it is listed under my saved logins on this Ubuntu laptop and the e-mail listed is the primary e-mail address with which I am signed in on my laptop, writing this message; it is also listed on my Firefox account details as my primary e-mail address). I then get a red message on tab stating "Primary account e-mail required for sign in", despite the fact that it is with my primary e-mail that I am attempting to sign in! I've tried it multiple times, to no avail.

At least two other users have posted about related concerns this year: (see https://support.mozilla.org/en-US/questions/1368875 and https://support.mozilla.org/en-US/questions/1395902). However, nothing has been done to resolve this issue. I have followed all instructions provided for changing my primary e-mail address. This is definitely a fault on Mozilla's side and not mine. Please resolve this urgently, users risk losing vast amounts of data, through no fault of their own, if you fail to do so.

I'm not going to fight with this very long, this will instantly make me go back to chrome or even edge. I might even go to opera, as all the suggested forums when searching this issue get too deep, too technical, and too much time for me even to bother with on a browser. It's easier to install another one and should not even be this way in the first place.

That being said, it's usually not hard to fix these issues by simply disabling the way firefox copy/pastes intelligently. I don't want it to be intelligent. I want pure text only.

I do not understand why CTRL+C and CTRL+V isn't working. Even when I try to take the text I TYPED, out into a text document, I copy, and don't even get CLOSE to what I see I'm copying, this is ultterly the worst bug I've ever seen. It doesn't even make sense, all my paragraphs are backwards, sentences in the wrong places. A simple copy and paste, should copy and paste not modify the contents. If it can't see what I'm typing then it has a problem. I can see it fine. It's simply an unusable program 2 days after switching.

So where's the setting (If not any please let me know I'll uninstall immediately) to fix this. I want firefox only to copy raw text data period every time. I don't care if it has HTML code etc, I'll just cut the edges off. All I want is text only.

To add to this, this seems to be a multiple faceted issue. CTRL+Z fails to work properly. CTRL+X fails to cut properly. CTRL+Y fails to redo properly. Everything has completely butchered my long explanations and technical support making this browser absolutely useless to me. I'd rather have internet explorer 6 than this.

Hello!

There's an issue I've had for a couple of months in two of my laptops, which have Windows 11 and up-to-date Firefox versions. Those two laptops doesn't show images from Imgur nor their site when I try to search something, while updated Firefox in my other Windows 10 laptop loads the images without any issue.

I've tried already erasing cookies, cache, troubleshooting, disabling extensions and even testing other browsers, everything has been useless so far. Any way to solve it?

I wish to cancel my Relay subscription, but I see no way to do so. There are a number of descriptions of how to do this on the Firefox web site, but they are ALL WRONG or INACCURATE. This should be dead easy to do without having to send an email to "support" (such as it is) or "the community".

Firefox has begun opening in compact view. When I click to expand the view, it just moves the compact view to another location on the screen. I would like it to open in expanded view like it used to, but I cannot find anything under Settings or on the Help page.

I am currently using a Yahoo Mail account and have been for years but recently when on the yahoo mail page I get a red notification tellimg me I'm not connected to the internet on the tab displaying Yahoo Mail.

All other open tabs are able to access the net with no problem.

The only way to clear the issue is to open task manager, select all user info whereupon I will see one or two entries under Firefox using massive amounts of memory, i.e most open windows will have between 4.000k and 10.000k allocated but the top two entries arranged under memory use will both be firefox showing around 13.000.000k and 1.500.000k but with no information to identify which tab in firefox is using that amount.

If you select the 13.000.000 and end process, it ends that entry and nothing happens, if you then end the 1.500.000 process it crashes firefox and every single tab and window closes.

Restart firefox and it will open with the session restore page, hit restore existing session and watch the pages reopen and one iteration will head for the 13.000.000 mark again and Yahoo will not load at all.

It usually takes one or two more crashes until the session restores and Yahoo Mail loads and opens as if nothing has happened.

Today however after 4 attempts I eventually got a cannot find server notice on the yahoo page so I hard reset my router and after manually diabling and re enabling my network adapter my computer re-established a newtwork connection but when I restarted Firefox again the restore session was greyed out and only the new session button was available.

In the new session it loaded Yahoo mail immediately and when I tried to see if I could manually restore the session using the top right menu button, there is no session restore information or button at all.

Go to the history tab and there are no closed tabs or windows ( both greyed out) but the recent history display and the history itself is showing all the previousl pages.

I searched online and found this link https://support.mozilla.org/en-US/questions/1267353#:~:text=If%20your%20tabs%20disappeared%20and%20the%20previous%20session,3.%20Close%20Firefox%20Delete%20sessionstore.jsonlz4%20file%20More%20items but none of the information in it matches anything in my file system even though I too am still using Windows 7. This is the version in the update history Firefox 108.0.2 (20230104165113) Details Installed on: 6 January 2023 at 15:40:33 Status: The Update was successfully installed

Can anyone help with the why one particular tab in firefox keeps trying to monopolise memory use for itself and how to stop it, and whether there is any way to recover the previous session information as I can't find anythig remotely relating to it on my system at all:-(

Thanks

Hi firefox team

I think better to add sleeping tabs option-like edge browser-to saving resources of system. saving system of chrome is not ok. because offloading tabs. but, edge don't offload and its faster!

thank you all for creating best experience browsing. and sorry for my bad English grammar :)

For some reason text on some websites such as wikipedia and timeanddate is completely messed up, it looks like gibberish but is actually just displayed wrong. When you copy the text and paste it into something like Word it shows the text correctly, I've noticed that the text is shifted by one letter forward (e is f, f is g, etc.). I've tried the main, beta and nightly releases as well as reinstalling Firefox. Images attached.

Is there a way that I can recover my New Tab page setup (just the new tab page) from a Macrium Reflect backup of my OS disk? I recently did some cleanup that cratered my FireFox profile (developer and beta also). I would like to somehow recover just the New Tab page setup from the os backup. Any solution? Thanks for your help.

Hi!

I like to have my browsing history cleared after I quit Firefox, but I found out that this will break the action to open previous windows and tabs.

How to have these two options live together?

Dear Firefox, It is a matter of great regret that your popular browser has failed to sync back my saved bookmarks and other data once i reinstalled firefox. This issue is not new as it happened to me before.. Last time I didn't bother as I thought this might be an bug but today once I reinstalled firefox and signed in.. It seemed that firefox has yet once again failed to syn all my bookmarks, data, extensions etc... It is a huge pain as I cant keep on repeating myself to save all the extensions and preferences.. please solve this issue or I wll have to seek other browsers

Had to refresh Firefox but lost my bookmark sidebar & can't find a way to re-establish it. Used to be a setting for it at the top of the home page but none now. Can't find it in settings.

I have a big problem with password security. While checking my passwords I see bad passwords, I click to remove and next day they are back again. I have deleted approximately 20 to 30 passwords and almost all have returned? Something is seriously wrong and I am almost positive a hacker has gotten into the computer? Anything else I can check???