Форум поддержки Firefox

Hi, I just refreshed Firefox on this site https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings because my browser was getting slower and recommended that to me with a little Pop-Up at the bottom of my screen. I first read through the whole page and it clearly says that I will not lose my booksmarks, but exactly that happened. I already read through most support articles, but they all mention a second profile in about:profiles but there is just one. The bookmark folder is empty in this profile. Does anyone know how I can get them back? Thanks

How do you backup Bookmarks to a HTML file or whatever. The How-To instructions dont look like my Library menu. There is no "export to" function. I have an updated Firefox. Where is it?

When i do bookmark on page, its not works. its displayed message like "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.". Please Solve this Problem.

I hit bookmark this page and the window opens, 1st screen capture.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-47-06-d7aee0.png

Next I expand "other bookmarks" then "choose" See 2nd screen capture

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-52-08-d9387a.png

When I click on "choose" see what happens in the 3rd screen capture.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-54-18-679698.png

I can choose the sub folder to save the bookmark to. BUT I now CAN'T scroll down the screen to hit the save button. Because the bookmark window doesn't have a scroll bar or a way to make the bookmark window smaller. This is frustrating. Firefox is having other issues not connected with this issue. But the overall picture is getting me to the point of dumping Firefox and going to Google Chrome.

Steve

I foolishly clicked on Refresh and when it was done I had lost all bookmarks and history. I am at my wits' end trying to get back to where I was and will never do that again. Considering I am 80 years old I know for a fact there are probably a lot of things I won't be doing again but I would like to just go back to where I was. I am no longer able to get into Facebook which isn't going to cause the Earth to spin off its axis but I have several friends I really enjoy staying in touch with and it isn't possible to even enter FB now. I have tried everything, read all directions, followed all orders, jumped through all hoops (great Kodak moment for those of you with cameras) and I have failed.

I know that someone here, probably many of you, are more knowledgeable with the way this works and I would just enjoy being able to contact these two friends and get their emails, the FB connection isn't all that important. Now my question is and feel free to laugh but could this Refresh have caused some glitch in the innards of something or other that would cause this problem?

If any of you could help out a senior here I would be most appreciative.

Thank you for even reading my whining and begging plea.

Gail

Can I export only specified bookmarks, or a specific bookmark folder, or is it all or nothing? If I export the whole thing to a .json file or to an HTML file, can I then import only selected bookmarks. (I want to copy a bookmark folder from one Mac to another. Different OS versions, same Firefox versions.)

Thanks, Wimsey

I always used keyword bookmark, but in Firefox 81+ if my query parameter (%s) contains special chars (like ?) it doesn't work anymore.

What have changed? How can I make it work again?

Firefox's recent update deleted some of my folders. I have gone through all the profile help entries available. I only have one profile listed: the one after the update. How do I find a different profile that is supposed to be saved that I can go back to installing. I am so upset.

I have been using FF for many Years and kept everything in my profile to retrieve history and bookmarks even if switching the Device. Now since I was forced to do some update I could not lunch the browser unless chosing create new profile. I logged in to my FF account, did password reset, and I have nothing in the browser, no history, no folders with bookmarks although I haven't even change the device. What's wrong>?

Hi guys, Firefox Update was made end of August, then I remember the PC was running slower for 2 days but then all the bookmarks and passwords just disapeared - also the toolbar with all saved bookmarks. How is this possible - PC is running normal now. I was not doing any resets or something like that. Thanks for helping

Goeie middag, Na het starten van Firefox komt steeds een bepaald scherm naar voren. in dit geval een scherm van de bank van mij. ik krijg hem niet weg want ik wil Firefox als eerste ingesteld hebben. met vriendelijke groet ruud

I went to "Show All Bookmarks" and searched for a bookmark. I want to know what folder I put the bookmark in. I can't figure out how to do so.

Someone answered this question before:

https://support.mozilla.org/en-US/questions/1274811

"You can open this bookmark in a tab, possible in "Work Offline mode". If you click the highlighted star on the location bar then you can check via the Folder line where in the folder tree this bookmark is located (second down arrow and use the scroll bar)."

How do I get into "Work Offline mode"? Also, why is this so difficult?

My account randomly stopped allowing me to add new bookmarks. This started about a month ago (maybe less). I have the account on multiple devices and can't add bookmarks from any of them. I have refreshed Firefox and deleted the recommended files, but nothing has fixed the issue.

Thanks to a problem with Yahoo taking over my search functions, I had to eliminate some add-ons. Unfortunately, this meant that my browser history, saved passwords, and bookmarks were effectively eliminated. When I try to restore the bookmarks it can see the files but I get the "unable to load file" error.

Any suggestions?

My laptop died - but have FULL back up on ACRONIS cloud ... I want to find & restore my Firefox BOOKMARKS/ favorites etc. FIREFOX creates a PROFILE that contains all the data... BUT its hard to find!!??

I know location is USERname>AppData> Roaming>Mozilla>Firefox> PROFILES

BUT ... on my NEW Laptop when I go down through C:Drive hierarchy I cant see "AppData" If I search I can find ... BUT I cant actually locate via USER NAME.... Is this to do with HIDDEN FILES???

So when I go to my CLOUD BACKup I have the same problem. I can search & see ...but cant find in the hierarchy so I can recover those files & re-install on my new laptop... Any ideas where these hidden files are located?

Any ideas?

Thx for any help Cheers Keith