Форум поддержки Firefox

I just started with 89.0 and instead of the horrid 15% of CPU that 88 used it now uses 30%. That's with an enormous amount of windows (not tabs) open, but most are limited by NoScript until I temp permit them. FX Task Manager shows very little usage, so apparently no ill behaved sites. AAR 30% of an i7 with many gigs of memory is intolerable. Even the 15% was heating up the CPU.

So I'll take "some" CPU heating vs. "massive" by rolling back to 88.0.1. By the way, whatever keeps changing my option from manually approved updates to automatic, thank you for doing that at times without asking me first.

The problem is that now when I start 88.0.1 it insists on a new profile "for my own protection". But I want the old profile, with hundreds of bookmarks and dozens or hundreds of session windows from my last session, and add-ins ... for example right how I don't have NoScript and don't have time to deal with that. I tried to get around the "we're just helping you" insistence on a new profile, by copying a week-old backup over C:\Users\Bill\AppData\Roaming\Mozilla\Firefox\Profiles\hbouy3r1.default\sessionstore.jsonlz4 and starting but it still insists. I guess that's just sessions, not the whole profile.

Can I defeat the prohibition against using the old profile, or failing that, can I import or merge the old profile in? Keep in mind that the "old" profile has been modified by having started 89. I wish now that I had never selected the old profile when I began 89 (I always prompt for profile). (But, heck, I didn't even KNOW I was going to a new version. It auto-updated, and when I started FX, and it seems to have "updated" the old profile making it now unusable for a prior version).

Or can I go to a backup and copy the tree of C:\Users\Bill\AppData\Roaming\Mozilla\Firefox\Profiles\OldProfile\ and start FX again with 88.0.1? BTW I assume that is the version I was on a week ago.

I have been a loyal Firefox user for umpteen years – but no more! Without asking, my browser updated to version 89, and immediately, I didn’t like it. It looked washed out, difficult to tell the difference between tabs (I routinely have 30+ tabs open at once), plus it was slower. The biggest “peeve” was when I tried to enter a Google search question in the “Search” box, but Firefox kept jumping up the URL bar. Gawd I hate that! That did it! I decided to revert back to version 88 but you decided you would “punish” me for my decision. I lost all my bookmarks, passwords and preferences. I am a computer support volunteer and I work primarily with senior citizens, however I try to help anyone who needs my help. When I setup a new computer for a client, I usually install Firefox and Chrome, explaining that many people do not like the default browser that comes with Windows. From this point on, I will no longer recommend nor install Firefox. You lost a customer today. Congratulations.

I was really angry that there seems to be no way to actually send an email "TO" Mozilla. Instead, they depend on you volunteers to take the heat for them. If you know of anyway to actually get this information to them, I would appreciate it.

Bonjour, depuis plusieurs semaines j'ai des bugs graphiques sur l'interface de Firefox et sur les pages web. J'ai attendu en pensant que ça passerait avec une nouvelle mise à jour mais rien ne passe. J'ai testé le mode dépannage et le mode réparer Firefox, le problème persiste.

V89 absolutely dreadful. Uninstalled this and reverting to Edge until Mozilla sack persons responsible for this dysfunctional new version. Where has the functionality gone? Why has Mozilla turned its back on those with sight problems?

I keep getting emails that are obviously intended for someone who is NOT ME. They're from a "no-reply" address, so I can't even tell FIrefox that they're sending these to the wrong person.

Pre v89 Windows 10- for some reason, one of my bookmark folders, containing many subfolders and individual bookmarks, has disappeared from my bookmarks toolbar. interestingly, the lost Bookmark folder it does appear on my android phone. Is there some way of finding it on my desktop and restoring it from there, or possibly restoring it from my phone? I would think I would like to try to do this before installing version 89. Thanks in advance.

I don't know if it's a need to mark your territory, or some marketing major blathering about "holistic new user experience paradigms"--and I put up with the stupid move to tabs on top (because apparently some dev felt that what Firefox users really wanted was Chrome!)--but this is a hideous, steaming turd.

'Oh no, showing the 'close tab' icon and clearly delineating between tabs interrupts the synergistic flow of the UI! Let's make the tabs one disgusting, unreadable blur from left to right! Also, let's make them take up more real estate on the screen, because people have higher resolution screens now--we can totally dominate the upper quarter! Oh, and force the change to the new layout, don't give people an option to revert--and don't warn them, either! EVERYONE MUST SEE OUR MAJESTIC, PERFECT, UNASSAILABLE VISION! Surely that won't confuse TF out of a bunch of grandparents whose hapless children/grandchildren will have to completely re-explain, multiple times, how to get to Facebook!'

Rolled back to 88.01, went through the "new profile" crap you put in to discourage rollback/cover for poor programming, and disabled automatic updates. Barring a major, earth-shattering security vuln, I'm done updating. And when that time comes, I'll find another browser.

Posting here because they've stopped soliciting feedback--probably because they know they've unleashed a sloppy splattered dook onto the world and they're tired of being screamed at.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

In the current version (89.0) the shortcuts for the context menu are not working anymore (i.e. right click + L for "Copy Link"). I had to downgrade to 88.0.1 to make it work again. Is there any possibility to get those shortcuts back in the actual version?

Newer release of Firefox auto-fill username and password when they should not. I have a web application that has a list of people. Optionally (form is even hidden requiring a click to see) a person can be a user (rare). My username and password are auto filled in ALWAYS now for the person (even when the form is not showing). Can I just change the field names (username, password) in the jsp and have Firefox NOT fill mine in automagically? Or if not, how do I tell the browser that these are normal fields - leave them alone PLEASE (do not auto-fill)?

Windows 10 Firefox 88/89 64-bit PC It seems there was a compact mode before version 89? I don't know if that's what I want.

I would like to have a simple selection in FF Preferences to turn OFF the Proton stuff. I am not an IT geek and I'm not comfortable doing things like changing CSS code - if I knew how to do that stuff, I'd be using Linux not Windows. Since I'm stuck with Windows, I rely on a good browser like FF v.88 to take care of the technical stuff.

Version 89 seems to be OK with Proton shut off, but I hear this is a temporary fix. I also don't know if shutting off Proton fixed the spacing nightmare in Bookmarks - I lost mine reloading v.88 and haven't had a chance to look for them. (v.89 is on the PC upstairs - this one is still on v.88.)

For some context on the anger at FF's change, those of us who use Facebook on a regular basis were forced into a horrendous update in late 2021 which barely works, and Facebook continuously changes code, fixing what isn't broken. To find that the browser we've relied on for years did the same with no warning is very upsetting.

I'd like to get a message directly to Mozilla but "Submit Feedback" has been shut down for over a week.

Hello,

How can I permanently deactivate this nagging update reminder in the upper right corner (green arrow over Application Menu button) and frequent pop-ups in upper right corner where I have to repeatedly click on "Not Now"?

I'm not upgrading to v89 because the next update will once again BREAK my userChrome.css code and my user interface (with tabs on bottom and custom button images) will appear scrambled.

I'm quite tired of having to jump through hoops and search for CSS solutions to fix these issues every few updates. It causes me too much anxiety.

I'm sticking with v88.0.1 for the forseeable future.

How can I shut off this annoying update reminder permanently?

Thanks.

I was converting a MS word doc on my computer to an Adobe PDF and saving it on my computer. FireFox changes it to a FireFox HTML (I'm not not even using the Browser). While MS windows 7 lets me choose which way I want to view it (with Adobe or any browser), it is IMPOSSIBLE to post onto Facebook. FB is looking for a PDF and the file I converted to is something else. So now I can't post my PDF's because FireFox intrudes into my computer and changes things. HOW CAN THIS BE RECTIFIED? Can I stop FF from doing this?

Strange problem. My provider, Bell Canada, has an option via their website for me to view anything from live Bell TV or even my PVR on any device with a browser (in my case latest Firefox on win10). The problem is it is taking up most of my ram, and as I'm sure many will attest to, when Win10 has less than a couple of GB of ram, it just grinds to a halt (30-40 seconds to open a tiny 10kB spreadsheet, etc.).

I did a memory measurement from the about: thing. Perhaps one of you wizards can tell me if it's a firefox issue or a problem with the Bell website/scripts/whatever? I just cannot believe that it takes 8 GB to watch a video stream. That's more than an entire DVD movie - with all the alternate-language soundtracks and special features!

10,369.05 MB (100.0%) -- explicit ├───8,475.00 MB (81.73%) -- window-objects │ ├──8,473.59 MB (81.72%) -- top(https://tv.bell.ca/watch/recording- (deleted info) │ │ ├──8,257.39 MB (79.63%) -- active │ │ │ ├──8,254.29 MB (79.61%) -- window(https://tv.bell.ca/watch/recording (deleted info) │ │ │ │ ├──7,967.99 MB (76.84%) -- js-realm(https://tv.bell.ca/guide) │ │ │ │ │ ├──7,932.14 MB (76.50%) -- classes │ │ │ │ │ │ ├──6,769.33 MB (65.28%) -- class(ArrayBuffer)/objects │ │ │ │ │ │ │ ├──6,767.27 MB (65.26%) ── malloc-heap/elements/normal │ │ │ │ │ │ │ └──────2.05 MB (00.02%) ── gc-heap

  (deleted info, small memory elements)

├───1,703.55 MB (16.43%) ── heap-unclassified

Ouch. I mean, ouch. Good to find out if there's some way to fix this. Thanks ahead of time! Avner

I read the thread about getting rid of double-spacing, but the about:config solution did not work for me. So I tried the other solution mentioned of downloading an older version of Firefox, but the result of that is that my bookmarks are gone completely. I expect all my passwords and logins are gone too.

Is there a way to undo this?

I connect to Zoom (or any other site that wants permission to use my mic, my camera, my files) and a permission popup appears - Site xyz wants to use abc, Deny/Allow (buttons) and a ckbox remember this. I click remember and click Allow - nothing, popup still there - click clickclick @$!#! CLICK! nothing. OK, Deny, click - nope, don't remember Allow nope. And here I sit with 10% of my screen with this permission popup that won't go away. FF 88.0.1, FC32, Lenovo laptop

Good day,

I am so upset and frustrated after losing all of my bookmarks from my favorite browser that have decided to ask this question here which I'd normally not do and am hoping someone could clarify and guide through restoring it all.

I rebooted my PC last night and upon reboot completion my firefox was updated on its own to v89 or something, the latest as of today's date and so i spent a day not liking the most important thing that I enjoyed on the previous version, which was the ability to reload the open tab by mouse right clicking on it and selecting "Reload tab" (which was the FIRST option at the top of the menu), but for some weird reason the latest update has "New tab" as the first option to select from and no longer "Reload tab" (which is now the 2nd option), which drove me crazy as every time I went to reload my multiple open pages by mouse right clicking them and clicking on the first option at the top of the menu (which used to be reload tab), it was opening 6-7 new tabs instead as the first option at the top now is "new tab", which drove me nuts. This could be a really minor thing for some, but its not for others, its fine that its there, but there should've at least been an option to re-arrange the right click menu and either hide "new tab" as Im not even sure why that was implemented as you can simply close on the "+" signg at the end of your tab to launch a new tab if you need it, from being the first on the list or something along those lines, but I wanted my "Reload tab" be the first option on the list when I mouse right click on any page to perform action with it and thus I decided to revert to prev version Firefox Setup 88.0.1 on my Win 10 pc.

The problem I faced was when I started installing that older version I got this pop up (see attached image)

Without any serious thought I clicked on create new profile as it wouldn't let me install the older version otherwise, it either had an exit or create new option and once I created new profile it all looked brand new as if i've never owed a firefox before and I've used it for ages, my fav browser. Everything is just gone, addons, extension, everything I had organized.

I tried restoring previous profile via about:support, I see 3 on there with the latest 2 seeming to be the latest once and there was one that I think was my old one, but when I clicked on "Launch profile in bew browser" to see if thats the one I had with all my stuff, it kept giving me the same error that you see on the screenshot, so no matter what I did it just wouldnt let me launch my old one.

I searched here https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks#w_determine-if-firefox-has-created-a-new-profile tried a few things to follow, recovering bookmarks did not seem to work, I just see bookmarks from June 23rd which I didnt have any anyway, so it better not override anything I had before, and now im just so discouraged and not sure how to restore everything the way I had that deciding to post for help here.

I would appreciate if someone could clarify this instead of just posting links with tons of info to follow, I can find those links myself, some of them I followed, if someone who knows exactly what happenned and could say whether or not this is still recovarable with clear steps on what to do that would be much appreciated.

I also wonder if I was to restore my windows to previous restore point, would it restore my browser to how it was or it wouldnt?

Please assist, thank you!

Every time I restart my up-to-date Firefox I must dismiss a pop-up nagging me to update Firefox. I would like to know when an update is really available, but these nags otherwise are counter-productive. How can I stop them? (I use the release channel.)

When I restart my computer firefox keep logging me out at then I need to add email and password, then my bookmarks and plugins very annoying any solutions here ?