Firefox: форум сообщества

I have suddenly lost internet access using my Firefox browser. Have been using it for years, and as a senior, non-techie, I don't know what to do. I would like to have a live person talk me through what to do. I am using a Mac BookAir macOSMonterey 12.7.6

Marilyn [edited email from community support forum]

I want to use this app, I accidentally deleted it but now after I downloaded it. It says I am unable to use because I have another apple account? Help Me be able to use it again.

Secure Connection Failed An error occurred during a connection to verifiedlinks.org. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

The connection is that i clicked on what i would call an investment solicitation from an Outlook email i received from Eunice.io

There are a few clickable hot-links in my email that return same error code. They might be gathering a lot of digital data about me but otherwise i believe not 100% but 99% theyre safe THX,,, my email : [email removed]@LiVE.COM P.S. - if i input more than 255 characters in the "Please summarize your question in one sentence box : Please summarize your question in one sentence:" ,,, multiple attempts to correct that wont clear the error msg!!!,,, pass it on : )

I have albinism. Pure white backgrounds are not an annoyance – they cause physical eye pain and trigger migraines. Every time I visit support.mozilla.org or accounts.firefox.com, I am forced to endure #FFFFFF with no way to change it.

To anyone about to defend Mozilla blindly: this is about accessibility and eye pain, not brand loyalty, so do not silence me.

What Mozilla has done:

• Disabled extensions (Dark Reader, Stylus, Dark Mode) from modifying these pages – they are explicitly blocked by Mozilla's own Content Security Policy.
• Removed ui.systemUsesDarkTheme and layout.css.prefers-color-scheme.content-override from having any effect on these sites – they ignore prefers-color-scheme entirely.
• Left no about:config toggle to disable the forced light theme.

The only remaining workaround is a userContent.css hack with filter: invert(1) – which requires a visually impaired user to manually edit CSS files and restart the browser. That is not accessibility – that is hostility.

Security excuse – debunked:

• "We block extensions for security" – extensions are sandboxed. Blocking them on your own support pages is a deliberate policy choice, not a technical necessity.
• "We want a consistent brand appearance" – branding does not override accessibility. Forcing #FFFFFF on users with light sensitivity is a violation of basic inclusive design.
• "We respect prefers-color-scheme" – you do not. These two domains explicitly override it.
• "Users can just use Dark Reader" – you block it.

What I demand:

Make support.mozilla.org and accounts.firefox.com respect the system prefers-color-scheme media query. If you insist on light branding, add an official dark toggle in the site header – stored in a cookie or account preference. Stop blocking extensions from applying user‑chosen themes to your own sites. That is not security; it is control. You are a non‑profit that claims to value accessibility and user control. Your actions say otherwise. Fix these two domains. No CSS hacking should be required for basic vision safety.

Hi, I just installed the latest update (I think it's 136.0.2). I guess I skipped some/several versions. Suddenly my main menu isn't workin anymore (clicking it with the mouse, that is) There is some overlay which I can't find out, how to remove. Even the Minimize/Maximize/Close buttons don't have any function. Luckily I can still access the menu via keyboard shortcuts. How can I remove that overlay bar ... or did I catch some malware ?

I have paid for Mozilla VPN subscription for many years - maybe 10 years - but now cannot activate it. I am using: Firefox 154.0.1 (64-bit)

James Standfast [redacted phone# and emails from public support forum]

I have Essential Tremor. That is my hands shake a bit even on medication. I have a hard time getting the cursor on the audio volume scroll bar to adjust it. How can I make it about 3x wider than the default?

Hello I can use mouse because of my condition. I use a stylus tablet wacom cintiq companion. I cant move the tabs around and some other functionality doesnt work such as pressing certain buttons, fox example download button for the snipping tool in firefox.

with mouse it works but not stylus. it started working when i turn off windows ink but I lose the scrolling feature which is something I really need. I tried turning on and off some about:config settings but no luck there. I reset firefox but that didnt work. I tried the edge browser and I get no problems with edge. Other firefox forks have the same issue. I tried windows settings but no luck there.

Need help! Thanks