Форум поддержки Firefox

system was working yesterday,..i can pull up my e-mail on yahoo...can read it but now won't let me delete it..went and used microsoft edge per yahoo staff signed into my yahoo account and mail worked fine...it's something on firefox browser...anyone else having problems ???

Unable to load "Survey" websites. Two recent examples: https://survey.walmart.com https://survey.voice.va.gov/ (this one has additional info after the slash for the particular survey)

Not sure if this is the best place to ask, but when I try to take a document from one place and try to insert it into another document, hitting Crtl-A, Ctrl-C or -X to cut it from Doc 1 then hitting Ctrl-V and pasting it into Doc 2 wipes out the margin setting arrows so I can't change the margins to match Doc 2. And my attempts to get around that screw up the formatting of the document. Any suggestions? Thanks.

Hello,

Anyone else having a problem with firefox breaking itself and refusing to load any more pages till you forcibly close it? Open as many new tabs as you want, it will never ever load a new page. Open new firefox windows, still won't load anything. Open edge, chrome or IE and it will instantly load whatever page you want.

Close all the firefox windows and try and start a new one, firefox tells you it's still running and needs to be forcibly closed. Everything back to normal as soon as you do so, besides loosing literally everything you were doing.

I used to just think it was hackaday.io, but it's now clear it's entirely at random when it happens.

This is clearly a firefox issue that's been happening for at least 6 months or more. I've about had it, and am about to start looking for alternatives.

HEB (heb.com) Blocks account access using Firefox

Firefox will load the site page but you can no longer access your account. it gives you the error message: error: invalid_request error_description: interaction session and authentication session mismatch. They tell you you have to use Chrome, they no longer support Firefox. I do not know where to ask for Firefox for help with this issue. HEB has blocked account access using Firefox and say they only allow Google Chrome

OK I have been quiet about this issue for over a year. How difficult to put the cursor in the Search Box in the middle of the screen when Firefox loads? FWW the search boxes at the top of the page are close to worthless. One requires I know the URL address how often do you know the URL ? The other one is completely useless IMHO. And if it was useful what is the point of the Search Box in the middle of the screen? Something for me to Click In To. Let's think about User Experience where the application has well designed UI.

TDAmeritrade is merging with Schwab.com and they say my Firefox won't work and to CHANGE my browser.

What is the problem? I'm to old to keep up with your new changes.

Give me a simple answer that an 88 yo can understand.

Thanks Felix

fg144331@yahoo.com

Hello, my brother removed Firefox when I wasn't at home. I had many important data in it, like password, bookmark and etc. can you help me to restore my data ?

The new editor only seems to allow you to add sized text or free form mouse generated lines; it does NOT allow you to edit the text brought in to the editor on the opening of a .pdf file. So what use can I get of it if I can't edit the text contained in the original file, or is their a way to do this?

So yesterday, March 14th, we had a major snow storm which caused a power outage. When I finally got power back I now notice I can't open firefox without it just staying as a white screen (freeze). I can start it fine in safe more (hold shift and click on the icon). I just can't start it in normal mode.

My computer is using Windows 7.

What I've tried so far: 1) In safe mode I disabled every extension. Theme is already default. 2) Turned off hardware acceleration. 3) Cleared Startup Cache 4) Deleted Firefox from C:\Program Files (x86)\Mozilla Firefox and installed the latest version which seems to have installed it in C:\Program Files\Mozilla Firefox

Observations: 1) Changing the default user profile to a clean profile loads firefox fine. Switching it to my original profile causes it to freeze on load again. This leads me to believe that it's something to do with my profile. Possibly a corrupt file? 2)There are no error reports that I can find. 3) I noticed there was a firefox update rolled out on the 14th. Not sure if that has anything to do with this.

I've really like to not have to start a new profile. Is there anything else I can try?

Thanks!

Firefox crashes every 5 minutes! Comes right back, then crashes 5 min. later. Etc., etc., etc. Has been going on for 4 days. Firefox/Mozilla apparently doesn't want to talk personally in any way with anyone. Can't phone, text, email, or chat with them.

When I click on the Bookmark tab and move my cursor down the list, I used to be able to hover over a bookmark and a second later I would get a small "pop-up" that would have the complete URL in it. Lately, if I hover over a bookmark, I still get the small window, but it is blank. I've had this issue for several months, thinking that an update would fix the problem, but it hasn't. I have the current version of Firefox. The image attached shows a screenshot of the issue. I am hovered on "Craigslist". You can see the blank "pop-up" as indicated by the arrow. This is on a desktop version, by the way.

Very long-standing issue that keeps getting closed without resolution. My bookmarks won't stay sorted in the Bookmark Menus folder. The last solution I saw is a broken link having to do with corrupt 'Places'. Doesn't work anyway. I only have another device syncing with Firefox and not very often because I seldom use that laptop. Always this desktop.

I do have a lot of bookmarks over the years and it just keeps getting worse. If I Manage Bookmarks and sort them, they only stay sorted as long as I open that window separately. When I close it, the bookmarks are unsorted again. When will Firefox fix this? It's leaving a mess that is making my bookmarks unusable. When I click on that tab, I expect to see a bunch of folders, then files. Instead, I see files, then folders somewhere in the middle, mixed with other folders I don't even use, then a bunch more files. Sort by name doesn't show up as an option if I right click in the middle of all the files I see.

I have tried to delete those files, but they won't stay deleted. It's pulling them from somewhere, but I don't know where that 'somewhere' is. Does anybody have an idea how to contact Firefox tech support for an answer? Nobody seems to know what's going on with this issue. I won't list all my bookmarks, because some are more personal than others. This is just an idea. Please be nice. I've been using Firefox forever and a day.

1. How can I get back the print preview button?

2. This is the biggest problem right now. I'm trying to print a document, and Firefox no longer lets me access my printer settings, and is printing on both sides of a piece of paper. I DON"T WANT IT TO. How do I stop this?

TIA,

JohnT WA4OHZ

FOLLOWUP: Success! It turned out to be an extension called "Enhancer for YouTube". I added that because my add-ons had been wiped out by the update yesterday and forgot that it was a new one I'd never tried before.

Thank you Cor-el for pointing me in the right direction!

Using Windows 7. These were suggested. Of course none of them made the slightest difference.

   media.autoplay.default = 5 [0:allow;1:blockAudible;2:Prompt;5:blockAll]
   media.autoplay.blocking_policy = 2
   media.autoplay.allow-extension-background-pages = false
   media.autoplay.block-event.enabled = true 

Does anyone on here understand this stupid video "follow us and block the page for stupid reasons" thing? How can software designers be so brain dead and out of touch with the rest of the planet? I do wonder sometimes.

How could any sane company do this? There seems to be no "popout" option anywhere except in about:config and its set to false. If I set it to true it doesn't make any difference. It blocks the screen. We all hate these things but clueless software developers don't realize what they're doing.