Форум поддержки Firefox

My IDM extension no longer seems to be the default downloader. Downloads now come via the native Windows (8.1) downloader. Can you suggest any way of resolving this issue?

On this desktop, Etrade will not open. It will open with MS edge (which I don't use) Etrade does open on my notebook. It seems to lockup on the "ensight" loading. This problem started about 3 days ago. I've cleared the cache and cookies twice.

Thanks for your help. Harmon

Received this message thismorning while using my Ledger device:-

Something went wrong-U2F browser support is needed for Ledger. Please use Chrome, Opera or Firefox with a U2F extension. Also make sure you're on a HTTPS connection.

Hello,

When I close Firefox after the last update (current installed version: 112.0 x64 Windows 10), Firefox creates almost 200 processes (in the latest case 177), each using from 17 MB to 65 MB RAM (except one that is using over 200 MB - I guess the main one) using 100% CPU for about half a minute, and in that my PC is unusable - everything hangs. It takes a bit more time to close all of them.

Any ideas what could be wrong and how to fix it?

Thank you.

Dear Sir

I have been using Firefox for a long time certainly all this century, I regret to say that you have done something to the system such that I am unable to get into online banking and on some sites I get a message something to do with a frame whatever that is. I regret to say that i have been forced to make Edge my default browser When you have cured the problem please advise and I will revert to making Firefox my default. Many thanks Graham Blackburn

FF v112.0.1 & Windows 11 I have my bookmarks from old PC as an HTML file but when I try to import bookmarks on my new PC the only options available are importing from other browsers. Support docs are still showing the old 'import & backup' dialogue. I would appreciate help. Thank you.

I'm having a problem sharing websites with others via, for instance, Signal. Telegram, WhatsApp or a social medium. There used to be a share button in the toolbar, but this I cannot find anymore. At some time there were also the three dots in the address bar that dropped down a menu for the page, which included a 'share' option. These dots seem to have vanished. Also I vaguely remember that the "share" function was also in he tab context menu once upon a time. However dropping down that menu does not reveal any "share" function presently. Then there was, if I remember correctly, the possibility to click the File menu at the top of the screen and then click on the Share menu item over there. But also there the "share" function seems to have vanished. I also looked in the settings menu, to find if there is a setting there which switches on or off the sharing function. I could not find such a setting. In short, it seems that I am horribly overlooking the "share" function. Please help me find it. Thanks. (Firefox 112 for Manjaro Linux)

'Screenshot' no longer works. I've used it for years, but this week it doesn't work. I am a woodworker, painter, gardener, handyman, not a computer tech. I want 'screenshot to work like it used to.

Firefox 112.0 running on Windows 10 64-bit laptop with a small (pixel geometry) display screen has unnecessarily large padding (white space) around each bookmark as I navigate bookmarks on the bookmark bar.

I believe this was a change instituted around version 89 (in a nutshell, I could see more - twice as many? - bookmarks listed within a bookmark folder with version 88/before. The vertical whitespace between bookmarks within a folder is excessive and makes it much more necessary to scroll within a (long) list of bookmarks in a folder when looking for one.

There was a procedure posted in the discussion below on how to set and enable "compact density".

Bookmark Padding in New Firefox Versions 2 https://support.mozilla.org/en-US/questions/1369996

The procedure below was attempted - browser.compactmode.show enabled, browser restarted, however, I cannot fin "Customize Toolbar" and "compact".

"go to - about:config search - "browser.compactmode.show" - change to TRUE , then close that window go to - Customize Toolbar at the bottom of that page, there a box called Density. Click that, you'll see "compact (not supported)" Apparently, it IS supported because I chose that. (it looked like it ignored my choice) After I closed Customize Toolbar, the bookmarks were compact spaced again. Exactly how I need them."

Is this fixable/solvable?

Block autoplay not working on 112.0.2. I've tried going into about:config and changing settings. Doesn't help. Also under "Settings \ Permissions \ Autoplay" shows default for all websites as "Block Audio and Video" and under Websites "About:Welcome" shows as "Allow audio and video." I've changed the About:Welcome to block audio and video. I've also tried clicking the Remove All Websites button to delete the exception. Neither works. I save changes, exit Firefox, and restart. Same settings as before, and autoplay still starts.

I have latest version of Firefox have had no problems before.

I use netzero .net for email and have for years with no problems. Now everytime I try to access netzero for e-mails I get Bad Request Your Browser sent a request that this could not understand. Size of a request Header exceeds server limit.

Hello,

Occasionally I select a bookmark in my menu bar that has become orphaned. Once on the page, I select the "Blue Star" and then try to remove the bookmark for that page to no avail. The bookmark remains even after shutting down and restarting Firefox (sync is off). Moreover, there are some bookmarks for which the "Remove Bookmark" option is not available after selecting the Blue Star.

I know that I can delete unwanted bookmarks using the Bookmark Manager but that method is time consuming when it comes to unknown, orphaned bookmarks that one stumbles upon from time to time. The aforementioned technique for removing these orphaned bookmarks is quicker assuming it worked.

Perhaps the Blue Star could remain filled in once a page is saved and subsequently returned too. Should one wish to remove the bookmark one need only return to the page and deselect the filled in Blue Star thus returning it to its outlined form while also removing the bookmark from ones menu.

Thoughts?

when i click on a firefox tab it opens in a new window - how do I stop this?

Already tried going about:config and changing 'browser.tabs.allowTabDetach`, and set its value to `false` and it is not working. Advise.

Hi, I have firefox on my Ubuntu 23.04. When i start it it shows a black screen. I click quit on my system and then i startup and it lunches normally. What am I doing wrong or how to fix it?

The two most recent updates have made it impossible for me to log into three utility (water, gas, electric) accounts, my bank's website, and my barnes and noble account. In all cases, the browser refuses to accept any input--automated (password manager), copy and paste, or manually typed by myself and pops up a message saying "This page is slowing down Firefox. To speed up your browser, stop this page." This message is followed by a small button saying "STOP" and an "X" to close the message. I have tried turning off the Enhanced Tracking Protection button in the URL/address bar. I have tried clicking the STOP button in the message. I have tried ignoring the message. And I have tried closing the message by hitting the "X" at the end of the message bar. AdBlock Plus and NoScript have been disabled. Nothing works and I am unable to log into my accounts to retrieve and pay bills, balance the checkbook, purchase any B&N items, etc. I would really REALLY appreciate it if someone could figure out what I'm doing wrong or what is going on and fix it: Or send me step by step instructions on how to get around this because FIREFOX is the only browser I trust for accessing sensitive and personal information but I am at a standstill now when it comes to obtaining our bills, etc. Operating system is WIN 11. Computer is a Dell. Antivirus is AVG Ultimate Suite. Thank you. Laurie Selwyn