Отображение вопросов с тегом: Показать все вопросы

Addons Not Syncing between Desktop and Laptop

Hello: I have installed and enabled sync under the same Mozilla account on my desktop and laptop. The only thing that seems NOT to sync between them is my add-ons. There… (читать ещё)

Hello:

I have installed and enabled sync under the same Mozilla account on my desktop and laptop. The only thing that seems NOT to sync between them is my add-ons. There was no sync error log when I checked. I have already tried logging out and logging back into my Mozilla account on both computers, turning off my antivirus real-time protection, double-checking my sync settings, and restarting both my computers.

This issue is beyond frustrating. Does anybody have any additional suggestions to save my sanity by correcting this issue? I would appreciate any assistance that is provided! Thank you!

Respectfully, Jeffrey

Задан JRL1156 1 месяц назад

Последний ответ от cor-el 1 месяц назад

My all passwords and bookmarks are gone.

Hello. I have been using Firefox as primary browser for long time. Today reinstall my firefox because youtube video not playing sound. But after fresh install and synced … (читать ещё)

Hello. I have been using Firefox as primary browser for long time. Today reinstall my firefox because youtube video not playing sound. But after fresh install and synced account but all my savings are gone. Passwords and bookmarks are missing. PLease help me to recover.

Задан MaGnatE 3 месяца назад

Последний ответ от jonzn4SUSE 3 месяца назад

update Firefox

Dear Firefox Officer, I have been requested by e-mail to update my Firefox 78.15.Oesr (64 bits) before the end of March. Is this update compatible with my MacBookPro5,4 … (читать ещё)

Dear Firefox Officer,

I have been requested by e-mail to update my Firefox 78.15.Oesr (64 bits) before the end of March. Is this update compatible with my MacBookPro5,4 with IOS El Capitan 10.11.6? Please note that I cannot install a more recent IOS. Without updating my present Firefox, would I still have access to all my favorite folders and applications? Thanks for your help. Best regards, Marcel Arnould

Задан marcel.arnould 3 месяца назад

Последний ответ от James 3 месяца назад

Firefox data gone

Hi, I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and ef… (читать ещё)

Hi,

I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and effectively losing my current data.

Is there anything that could be done to restore the data to my account or is that the end?

Задан Slaweko 3 месяца назад

Последний ответ от Paul 3 месяца назад

restore mozzilla after operating system change

Hi I had to change my operating system. before doing that I made sure I have sync my browser. Now after installation browser and login to my account the sync is not doin… (читать ещё)

Hi

I had to change my operating system. before doing that I made sure I have sync my browser. Now after installation browser and login to my account the sync is not doing what I was hoping for. The sync is just uploading the new configuration to the cloud but it is not downloading all the history and add-ons from a version before OS change. I see it is stored but I don't see any option to load those to the current browser. Please, advise what can I do?

Задан amachu00’s Firefox on GWHXTECHA32612S 5 месяцев назад

Последний ответ от cor-el 5 месяцев назад

Passwords and bookmarks lost, after reinstall of PC and logon to mozila sync account.

I have multiple times format pc and then instal firefox and log on in sync and i get back all of my bookmarks and paswords. But today that was not the case. What i did… (читать ещё)

I have multiple times format pc and then instal firefox and log on in sync and i get back all of my bookmarks and paswords. But today that was not the case.

What i did difrently? I loged in with google account instead of email and password on sync page. (from the begining i newer joined my google email with google account in mozila sync service, i always loged in with email and password.) And somehow mozila created new account which is empty ??? If i log out of firefox sync and log in with email and password then i get again redirected to this new firefox sync account which is joined with a google account. How can i get back my bookmarks and passwords? I waited for one hour and password section in browser is still empty and no bookmarks in browser. :(

Задан Mozila User 5 месяцев назад

Последний ответ от Paul 5 месяцев назад

everything i synced is gone

i have lost everything from my sync after reinstalling windows and reconnecting to my firefox account, i keep pressing sync now and nothing happens, firefox is the only t… (читать ещё)

i have lost everything from my sync after reinstalling windows and reconnecting to my firefox account, i keep pressing sync now and nothing happens, firefox is the only thing i used for saving my passwords and everything, this is a desperate cry for help

Задан fernbachersorin21 5 месяцев назад

Последний ответ от jonzn4SUSE 5 месяцев назад

Sync not working due to a downed server

For now one week, I cannot sync my browser using Firefox sync. When checking the logs, I always see : Sync.Resource WARN GET request to https://sync-788-us-west-2.s… (читать ещё)

For now one week, I cannot sync my browser using Firefox sync. When checking the logs, I always see :

Sync.Resource WARN GET request to https://sync-788-us-west-2.sync.services.mozilla.com/1.5/208380794/info/collections failed: [Exception... "The connection was refused" nsresult: "0x804b000d (NS_ERROR_CONNECTION_REFUSED)" location: "<unknown>" data: no] No traceback available

I have tested on multiples wifi network and mobile data and still the same error. After checking, it seem that this server is down, and I don't know were to report this.

Is this the right place to report this or is it a thing I can do to fix that ?

Thanks

Задан cfouche3005 3 месяца назад

Последний ответ от jonzn4SUSE 3 месяца назад

Need help getting all my data back!

I recently suffered a bug in my PC that led to me having to reinstall the OS. I am now trying to reclaim my session/bookmarks etc from Firefox but I'm not able to sign in… (читать ещё)

I recently suffered a bug in my PC that led to me having to reinstall the OS. I am now trying to reclaim my session/bookmarks etc from Firefox but I'm not able to sign in on the browser. I'm able to sign in on a web page with my email, but no luck with the actual browser menu. The only option I'm seeing otherwise will be to reset my password, but that will seemingly delete years of important data that I only have on Firefox because I trust it!

Please help! Desperately trying to come up with a solution!

Задан Cam 5 месяцев назад

Последний ответ от khan jani 5 месяцев назад

Troubleshoot why I can't play certain games on pogo.com

I can't play certain games on pogo.com. I had a version of just Firefox I used before & it worked great. If anyone could please help, i would appreciate it, thanks! … (читать ещё)

I can't play certain games on pogo.com. I had a version of just Firefox I used before & it worked great. If anyone could please help, i would appreciate it, thanks!

Задан Kay Martin 5 месяцев назад

Последний ответ от cor-el 5 месяцев назад

My Windows pc mozilla account is not accessible

Hello there.A couple of days ago my windows pc session creashed.After rebooting i attempted to log on but everything was different.All my bookmarks were disappeared and … (читать ещё)

Hello there.A couple of days ago my windows pc session creashed.After rebooting i attempted to log on but everything was different.All my bookmarks were disappeared and all my saved pages were not appearing.There was a yellow triangle appearing on the right side of the program mentioning the i was disconnected from my account..I attempted to use my account i used the correct credentials but it Never send me the pin code in order to reauthorize and re access my account. My ios mozilla sessions is operating fine so far and this is the one posting right now! Im looking forward for your reply in order to gain access again on my pc.Thank you!

Задан Manolis Parlis 1 месяц назад

Последний ответ от cor-el 1 месяц назад

Sync data from dead laptop?

I signed up and sync'd my data from my laptop before it died, but when I signed in on my desktop none of my bookmarks or passwords are the ones from my laptop account, it… (читать ещё)

I signed up and sync'd my data from my laptop before it died, but when I signed in on my desktop none of my bookmarks or passwords are the ones from my laptop account, its all still my desktop's. I even tried uninstalling and reinstalling and firefox automatically restored all my desktop crap. I really need my laptop's bookmarks, any advice? Thanks in advance

Задан stilluseful2 4 месяца назад

Последний ответ от jscher2000 - Support Volunteer 4 месяца назад

Synching desktop and mobile Firefox bookmarks

I have a Firefox account in order to use the sync capabilities. After a sync between desktop and phone the desktop bookmarks are on my phone in an extra folder "desktop b… (читать ещё)

I have a Firefox account in order to use the sync capabilities. After a sync between desktop and phone the desktop bookmarks are on my phone in an extra folder "desktop bookmarks" and vice versa the phone bookmarks are in folder "Mobile bookmarks" in my desktop Firefox. Is this normal behaviour? I would expect them in one common folder to have a seamless synching.

Best regards, Walter

Задан Walter.Spermann 3 месяца назад

Последний ответ от jonzn4SUSE 3 месяца назад

Cannot sync after deleting Firefox

My Firefox does not restore data automatically. I will recount everything as follows. Initially, my Firefox showed signs of lagging, so I deleted Firefox and reinstalled … (читать ещё)

My Firefox does not restore data automatically. I will recount everything as follows. Initially, my Firefox showed signs of lagging, so I deleted Firefox and reinstalled it (at this time my account was still logged in and syncing normally). After I successfully reinstalled Firefox, I forgot the password because I hadn’t logged into Firefox for a long time. After I reset the password and logged into Firefox to sync, and I clicked Sync now many times, it still did not sync and retrieve all the data I had earlier. Can someone help me! Many of my important documents have been lost!

Задан tnhuuphuoc2006 5 месяцев назад

Последний ответ от cor-el 5 месяцев назад

restore my passwords from pre-sync

Due to a recent major security breach I started changing all of my passwords on my main desktop, I did not have sync on at the time. I then opened up my work laptop (agai… (читать ещё)

Due to a recent major security breach I started changing all of my passwords on my main desktop, I did not have sync on at the time. I then opened up my work laptop (again unsynced) and decided I should really use the sync feature to transfer my 500+ passwords onto my laptop for when I travel.

When I got home that evening, I turned on the sync feature on my main desktop, unfortunately it pulled all of my compromised passwords from my laptop and overwrote the ones on my main desktop. Is there anyway to restore my pre-sync passwords and ensure that they get transferred to my laptop instead please.

Задан rmarks1701 2 недели назад

Последний ответ от cor-el 2 недели назад