Форум поддержки Firefox

Hello everyone, when I turn on my VPN and I want to use Firefox, it disconnects my connection and I can't open any web page and website! Instead when I open a private page (incognito mode) everything is okay and Firefox works properly! Can you help me to figure out this issue?

Hello Volunteers,

Ubuntu crashes while moving around a Firefox tab with a mouse, IF the mouse cursor goes thru the top bar of the laptop screen. I am using Firefox V 113.0.2, Build ID: 20230522193126 on Ubuntu 23.04. This could be an Ubuntu problem or a Firefox problem.

Thanks Dilip Deodhar

My OS is Pop! OS. Using 'Tidal' as a web based music streaming service and I play vids on YouTube. Every time a new song or video starts, or when I skip, rewind or do anything like that, it auto resets the volume level output in my sound settings to about 75 to 80 % of the max possible level. So basically, I have to adjust each and every new song by hand, it is infuriating. I block facebooknet in Umatrix and firebaseinstallation googleapis as well as google tag manager but nothing else. That's on Tidal, similarly I do not block essential cookies on YouTube, so I don't think that is the problem. I have a hunch that the answer is somewhere in about:config. If this is intentional, then I'm giving up hope. Thank you.

I'm trying to load a temporary add-on on my browser, but when I click the button "Load temporary add-on", nothing show up.

I tried to look for errors in the console or debugging tool, but nothing. With snap, I removed with the purge option my Firefox and install it again, but the issue still appears.

Some technical details: Ubuntu 22.04 LTS Firefox version 101.0.1 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0

I have Firefox 107.0b5 (64-bits) Snap for Ubuntu canonical-002 - 1.0 I use Ubuntu Mainline to update to newer kernels. Never had any problem doing that. I am now on 5.19.15. But when I upgrade to kernel 6 (which is now at 6.0.5) Firefox tabs crash. Reloading doesn't help. Each new tab I open gives the same crash message. I have to restart to get Firefox going again. So I removed kernel 6 and reverted back to kernel 5.19 and have no problems any more. But question, what is the problem between kernel 6 and firefox? Does anybody else experience this problem?

I have no other problems with kernel 6 with other programs or hardware or whatever, only firefox tabs crash...

When video/audio starts playing on a browser, the tab title displays 'playing' text. This additional line resizes the window height and causes the tab content to resize too. For example youtube starts resizing video window height and width - and this is very annoying. How do I remove 'playing' text from tab FOREVER?

I've checked a couple of the "similar topics" before posting here. I'm not sure if I am having the same problem or something else.

Back Story: I have a "few" windows and tabs open in FireFox. I would finish what I was doing, shut down and then the next time I booted up and loaded FireFox, all sessions would be restored and all log ins honoured (kept). That is: I was still logged in.

(Moving to now) Yesterday I powered up and ALL sites were logged out. About 20 log ins were needed. Hmmmmm... gmail, and the rest.

"Ok... something happened. No problems, things should be ok from now. I've logged in, so all is sweet."

Today I power up: All logs ins lost. Had to go through it all again.

Gmail is throwing security alerts at me hand over fist. Yeah, that is good in some ways. I get that part. But I've logged in.

Seems - my thoughts - that the cookies aren't being saved. But why? I haven't touched them or their settings.

Yes, I did do a clean out of older cookies. But left the gmail ones, and other sites I know I use. I have `adblocker ultimate` installed.

Now I am logged in, if I open the `cookies` and look I should see them there for the sites to which I am logged in - yes?

To be clear: When I am done, I do NOT `exit` FireFox. All windows, tabs, sessions are left. I just shut down the machine. Then next time I load FireFox and they are re-loaded and log ins are maintained.

Hi there,

I'm using my PC for local web development. I use Firefox as my regular browser and recently, in order to distinguish between personal time and development time, I've established a new profile just for development purposes.

The local website I can't reach is "site.local.dev". My OS is Ubuntu 20.04 and that URL points to a local IP on my network (resolved via /etc/hosts file on my PC).

Funny thing is that: - In dev-profile: site.local.dev does not work => "Unable to connect" and the URL bar shows https://site.local.dev even if I force it to http:// - In personal-profile: site.local.dev does work :P

I have tried with CLI tools like "wget", "hosts", "ping", "telnet" and so on and the site loads ok. Even I have used Dillo (damn simple web browser) and the site loads ok also.

Things I've tried so far: - Suggestions at https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can - Suggestions at https://support.mozilla.org/en-US/questions/1011327 (similar issue, not exactly the same).

It must be a silly thing but I'm out of options now. Perhaps anybody has faced to this situation in the past: any suggestion on this issue?.

Thanks in advance, Ibon.

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out any action.

I use Ubuntu "Ubuntu 22.04.1 LTS" Firefox version 107.0.1

I need help please...

For some reason, whenever I load a pdf from within Firefox, I get a new tab with the regular toolbar displayed on top of pdf files, but the document itself is completely blank (see attached screenshot). This issue just started today and I assume it was a result of an update, since I don't recall making any changes to my settings (I'm using Firefox 101.0.1 on Ubuntu 20.04).

I've tried opening multiple files from a variety of sites with the same result. All of them open fine using my system's pdf viewer, as well as from within Chromium. I've tried disabling my plugins, putting Firefox into safe mode and resetting all the handlers, to no avail. Any help would be much appreciated.

I have been having problems accessing part of a membership site. Can't get past the first step, it doesn't work for me.

Kubuntu 20.04.4 LTS Release: 20.04 Codename: focal Firefox Version 98.0 (64 bit)

Have been informed from the website owner that the IT person has tested this with Explorer, Safari and Chrome, and all work. The IT support person then goes on to state - "....... that the client needs to use a different browser as Firefox is very outdated."

So, I was using the latest version and it is "very outdated"  ???

How can I respond ? Is there a training course for the IT person to deepen their skill level ?

I can't get Firefox to use some custom cursors. Firefox is only recognizing the cursors that came installed with Ubuntu. Any of the cursors I installed will default to DMZ-White, but Firefox is using those cursors that came installed with Ubuntu. I tried defining the default cursor in /usr/share/icons/default/index.theme but did nothing as well. Also I tried with the cursor in /usr/share/icons and in /home/name/.icons and firefox cannot get in any of those.

I don't know if it's something wrong with my cursors or it's some inner thing with Firefox, any one has a guess? Incompatibility or something missing from the cursor?

Any Safe ...As.. in my Firefox isn't working. Nor from right mouse click, nor from menu-file. Currently I'm with 108 under XFCE(Ubuntu). But the troubles was may be after 98. I've disabled all extensions - persist. I tried also Troubleshooting mode - still persist. I've tried reinstalling - persist. Where have to look? With Chromium I do not have such troubles. Thank you!

Hi,

I am running Firefox 108.0 on Ubuntu 20.04.5 and videos on Reddit don't play, they just buffer (?). Youtube works fine. I've tried the suggestions on this page: https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues#search but nothing seems to work.

Thanks

I'm using Firefox 106.0.1 on Ubuntu 22.10 from Mozilla's official PPA but when I open some websites the browser crashes with the message "Exiting due to channel error.". I found the error could be related to libwebp with LTO enabled, may be it is, but I rebuilt the Ubuntu's package without LTO and one website stopped crashing, dell.com support page, but several others still crash, like amd.com.

Whenever a website prompts for me to upload or download a file and I except Firefox crashes, quitting in its entirety. This still occurs in "Troubleshoot" mode so I assume it is not any of my extensions. Here is a crash report from when this occurred if it helps. Another odd observation I made is that I am able to upload a file if I use a "drag-and-drop" feature on a website.

Firefox unter ubuntu 22 hat keinen Zugriff auf die lokalen Dateien (z.B. /usr/share) Der 'open' auf '/usr' scheitert mit 'read'-Zugriffsrecht.

Ganz egal, was in '/etc/apparmor.d/usr.bin.firefox' respektive in '/etc/apparmor.d/local/usr.bin.firefox' spezifiziert wird, das Zugriffsrecht für '/usr' ist immer 'read'.

Wie kann man auf die Dateien unter '/usr/share' zugreifen?

Mit freundlichen Grüßen

Thomas

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is minimised or in another workspace. I have tested this in a clean install along with a clean profile. Bitwarden and other windows seem to act weird when they are interacted with.

This all works well and good on b8 and stable. I am using wayland (Ubuntu 22.* default), but xwayland is available.

Hi, I have noticed that when using the latest release of Mozilla Firefox on Windows 10 and Ubuntu 22.04 LTS, when I go to ABCnews.go.com and click into a story, there is an autostarting video. But instead of either waiting until I click on it or autostarting normally, it flashes wildly. I have disabled all extensions and the problem persists. Has anyone else encountered this? And more importantly, does anyone have a fix for this issue?

Bob Reed