Форум поддержки Firefox

As of a few days ago, Firefox omits the comments link for Amazon reviews. The attached screenshot shows, on the left, what I see in Firefox, and on the right, what I see in Chrome or Edge. You'll see that the "Comments" link next to the "Helpful" button is missing in Firefox. It may be a trivial issue but I sometimes want to reply to a review or read responses to my own reviews.

I have tried:

Deleting the cache and all Amazon cookies Firefox in safe mode with all add-ons disabled Turning off Enhanced Tracking Protection Resetting (refreshing) Firefox.

None of these solved the problem. Anyone else had this? I don't know if it's a bug with Amazon, the recent Firefox update, or something else. Replies gratefully received.

A couple of annoying things have happened since I switched to Firefox as my main browser: • clicking on ‘mail to’ links no longer takes me to outlook, which is my main email provider • all of my PDF files stored in ‘my documents’ have been converted into Firefox web files I’d like these restored to my previous settings but can’t see how to do this!

So, I accidentally clicked a link that takes me to a site I have never logged into. Firefox prompts me with 3 userids. One is more or less a throwaway, but two are for sites I want to be secure.

I have disabled the form history in options. I have selected each item and tried either delete or shift-delete. None of these options work.

The site continues to present me with 3 userid options.

I hope this is not a major security threat since I am the only user on this computer and the site is one I have never visited, but it worries me nonetheless that I cannot remove the Firefox suggestions.

Hi; hope all is well in your world!

I have a ProtonMail account. (It works fine, I recommend it!) Had it for years, but have not used it much. Looking into VPN and proton offers one, so trying to find out more, and so am now exploring the proton site quite a bit.

I can log into ProtonMail itself very easily; I get directed to my ProtonMail inbox. Cool so far. But clicking on 'help' takes me to ProtonMail Support, in a new tab. Not so cool, because I'm now not logged in. If I hit the 'LOG IN' button at the top of that page, I can log in (again) very easily. But it takes me back to my ProtonMail inbox! Same problem if I try to log in to the Protonmail Blog.

I've tried everything I can think of. I've checked through all the ProtonMail support articles (that claim they are 'step by step guide to find easily your answer'); I've investigated 'Common Login Problems', and none of the offered solutions apply (I'm not having a problem logging in; I'm having a problem logging in to something other than the inbox.) I've tried disabling browser extensions; checked the settings of Javascript, Session Storage, and Cookies; even tried using a different browser.

I think the answer to this conundrum is to configure Firefox -- just for proton -- so that instead of opening a new tab it opens the content in the same tab. But I've searched Firefox help, and have not been able to discover how to do that.

I fear I am slowly but surely going insane.

Please help!

Ever since I was prompted to download the update to Firefox 78.6.0 ESR on 12/15, Facebook Messenger will not load for me at all. I keep getting the message "A web page is slowing down your browser. What would you like to do?"

It loads for me perfectly fine in Chrome, so this definitely appears to be a FF issue. I'm not having issues with any other site since the update.

I've tried deleting my cookies and cache, I've tried opening FF with add-ons on disabled. I'm at a loss. It was working fine earlier in the day, and has not worked at all since the update.

Any thoughts, advice, recommendations, anything would be greatly appreciated.

I now have two versions of Firefox Browser installed. the new version allows me to import bookmarks from Edge and Chrome, but not from the old Firefox. how can I do that please? thanks, all. bob oh, I am on windows 8.1 and FF 89.0

Hi friends,

I am receiving an error that firefox is out of disk space.

"firefox is running out of space"

Despite following the instructions the error still appears. I also clicked the "Got it" button in hopes that this would make the error go away, but it keeps coming back. My system has over 20gb free and I really can't see why this error is occuring.

Does anyone have any advice? (besides switching browsers)

Thanks.

I have "the Enterprise Roots preference" problem. I followed the solution and changed the "security.certerrors.mitm.auto_enable_enterprise_roots " toggle without a problem. However, when it came to the "security.enterprise_roots.enabled" line in config... I show a lock and I am unable to highlight that function. Thanks for the help!!

My 'Other Bookmarks' used to open on the left of the screen. Now they appear on the right hand side. How do I get them back to the left hand side please. The toolbar is ok and the regular drop down is ok.

Hello

My firefox is getting disconnected that lasts for a couple of minutes and then the connection gets restored. It is frequent and has been taking place since a few days ago. The problem is only in Mozilla Firefox and all the other software tools are well connected to the internet. I tried to fix the problem by refreshing the firefox and then uninstalled it and re-installed it but the issue remains.

I would appreciate any help.

Cordially

Houman

Hello. Starting yesterday, Firefox has stopped playing audio from every website and even local files. Yes, I read this article and no, the sound is not being muted instead the sound just refuses to play. In the screenshot, it shows that the "play" "mute" and speed option are greyed out. Also, I tried using safe mode and audio still wouldn't play. What should I do?

Is firefox deliberately making sure it is no longer compatible with web sites ? every time it is updated i can add web sites to the list of no longer compatible web sites. and they are not changing, so the issue is with firefox. I see in the about us, Firefox is braging about their collaboration with Ford Foundation, omidyar network, color of change and consumers international and ford foundation even referred to it as a match made in heaven. How ever how can screwing up every day of the week be a good thing or heaven ? How is it these ' people ' think their of any help at all ? The issue with the usps OIC portal issues was never fixed, then it was several banks and credit card company's, now it is home depot corporate log in [ not homedepot.com ] also the apple icloud issue, with some hidden page command that causes the courser to no longer work when viewing pictures. So I am wondering how a bunch of deliberate screw ups can brag about how their making it ' better' by making the web browser no longer compatible with high security web sites then trying to say the issue is with them is not good, helpful, or even a step forwards.

So now the only work around is fire fox has to be abandoned as a joke junk web browser and all of those web sites can only be accessed by google chrome.

I'm not sure if it is firefoxs new so called clown high security, how ever forcing users to go to a different web browser is not more security , it is a deliberate screw up, like making a car that breaks down when you drive it out of your driveway and calling it safer as it can not get into a accident if you can not drive it.

and just so that we are crystal clear for years I have run computers on line with NO anti virus or malware protection, yet my computer does not get infected, but how can that be ? the answer is simple, people are morons that do stupid things that cause their computers to be infected, if your IQ was higher then a bug you would not have all of the issues your all having. So what do you do ? you change the browser thinking it is going to protect you from your selfs, when the problem is not with the browser its with you the users.

So how are all of your continuous changes that cause the web browser to no longer function properly a help at all ?

I went to a government site and filled out a form letter and each time when I hit the VERIFY key the reCAPTCHA function tells me I have a bad connection and to recheck it. When I hit the refresh (circle arrow) link, it works. It happened on another non-gov't site and did the same thing. I did a Firefox refresh and that didn't help. It seems that version 87 has some bugs in it methinks. Any ideas? thanks

Hello to all,

I was searching on Google how to block file:///C:/ or file:///D:/ because this is dangerous to allow!!! Shocking! And this is still not fixed after years of developments... Why? To keep this allowed makes it too easy for hackers, especially with multiple screens and a shadow/background screens available which can be running in the background, not seen, when hackers do that.. Kind of the way TeamViewer allows help to be provided remotely. Kind of screen sharing. Oh well...

Maybe need lots of complaints from you all to get this changed?..

Try yourselves to use file://C:/ with 2 // and file:///C:/ with 3 // and both are allowing access to the whole file system and any data file. BONKERS??? But why to use 3 /// if 2 // still works? Insider's job or programming conflict? Why would Firefox programmers allow that? I do not understand...

I tried to use selective website blocker, but for file:/// that addon says that the page is not supported... Maybe another type of addon could be developed for this to be blocked and secured once and for all, but not sure if Firefox would allow such an access or such a blocking. May cause issues with Downloads and accessing download folder from within Firefox. HOWEVER, they could block any system or file access from the ADDRESS BAR and SEARCH BAR and then do a work-around solution by developing a special warning 'dialog message' each time when any user (owner or remote user) tries to access forlder to see or use any file. That would be a lot like a guest account requiring password to access special folder or file, or wants to perform an action usually not allowed for a guest user. Password is required for that each time, or at leats a visual confirmation. That would help, I hope...

Would need to re-educate users after this! TOO DANGEROUS TO KEEP THIS IN SUCH A WAY AS IT IS NOW!!!!

DOES FIREFOX TEAM UNDERSTAND THIS? Maybe they forgot about this, maybe they did not figure out how to solve this, or maybe someone from an inside is helping hackers to have a very easy access? Not sure, but this "open doors to all system and data files for anyone" is shocking!

What about business or government people? What about online bullying and harrassment? What about privacy about which Firefox writes so much? Need more complaints to make this a serious issue. So, everyone, please write your own comments or complaints to Firefox and Chrome directly and maybe they will listen. This may take more work than we think, but my ideas may help. What about your ideas? Express them below and maybe they will help as well.

You all can ask them for this to be blocked or solved, so ask. Maybe my ideas will help to get this moving. Write your own to them as well. And Microsoft may need to get involved as well because Firefox, and from what I read, Chrome allows this too... Other browsers may be doing that as well...!!!!!! There are loads of various browsers available!!!! I read something about Windows Policies, but I do not understand what that is...

(( !!! )) If any of you will try any system changes in an attempt to try solving this issue, make sure you are okay to risk with crashed system requiring reinstall or recovery to be used, and then, write down all the changes you do in detail before carrying any further and applying them because that may ruin the system without a way to recover it.

Thank you in advance.

First off, the latest update once again stopped me from dragging web pages to my desktop. Overcame that with the "-no-deelevate" command. Although now I have a problem launching these saved pages. If firefox is closed and I double click on one of the saved pages it launches just fine but if I already have Firefox open and then double click a saved page nothing happens. Any way to fix this?