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When i load any page a Support hotline popup displays this 1-855-970-2100. It started only today, I already scanned my pc and nothing came up.

Any time i load a new page or recent page it pops up with a small box saying. I will paste what it says if it helps any. "Computer Support Hotline We have noticed your I… (читать ещё)

Any time i load a new page or recent page it pops up with a small box saying. I will paste what it says if it helps any.


"Computer Support Hotline

We have noticed your Internet browser loaded support.mozilla.org 27.45 seconds longer than the average. Have you been experiencing slow internet and broken websites? You may have unwanted adware. Call our toll-free number to get friendly support and make your internet fast again. Get Trusted Technical Support Experts For:

   Malacious Program Removal
   Virus Removal
   Internet Speed Boosting

Call 1-855-970-2100" This is what the popup says. Any help would be greatly appreciated.

Задан Rebelman 7 лет назад

Последний ответ от SelanneMN 7 лет назад

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Firefox 29 cannot play HTML5 videos

I have been trying to play videos on Vimeo on Firefox, but all I can see is a black screen instead of the video, even though I can hear the audio. This problem occurs wit… (читать ещё)

I have been trying to play videos on Vimeo on Firefox, but all I can see is a black screen instead of the video, even though I can hear the audio. This problem occurs with all websitest that host HTML5 videos. I have observed that this problem mainly occurs for videos of the type H.264/MP4.

I have tried disabling all extensions but the problem persists. However, if I choose Restart with Addons Disabled, then the problem gets resolved and I am able to view the Video and hear the sound as well.

I cannot imagine what's wrong. I have Disabled Hardware Acceleration and even Reset Firefox and the problem still persists.

Please help.

Задан SargentD 7 лет назад

Последний ответ от Ailuros 7 лет назад

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When I open a web site, it keeps loading over and over

On many different websites, the tab will say "connecting" and then stop. It repeats this over and over every few seconds. Oddly, if I click on another open tab, the proce… (читать ещё)

On many different websites, the tab will say "connecting" and then stop. It repeats this over and over every few seconds. Oddly, if I click on another open tab, the process will stop. I can then return to the offending website and it doesn't do it. If I click on another page of the website though, it begins all over again.

Задан capn27 7 лет назад

Дан ответ FredMcD 7 лет назад

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Copy/cut doesn't work on Windows 8.1

I upgraded from Windows 7 (where FF worked fine) to Windows 8.1 a few months ago. After the upgrade FF stopped functioning well enough for me to use. I switched over to C… (читать ещё)

I upgraded from Windows 7 (where FF worked fine) to Windows 8.1 a few months ago. After the upgrade FF stopped functioning well enough for me to use. I switched over to Chrome/Opera but I'm tired of those and want to come back to FF but am finding it very hard. The issues are

- I can't copy/cut anything via either Ctrl+C or the context menu. The context menu rarely will show Copy/Cut/Paste and if they are shown they do nothing. One time I pressed crtl+C a lot ina row and Copy worked for that session but when I restarted the browser it stopped working again. 

These may or may not be related the copy/cut issue but certainly are not working as well.

-  Sometimes the context menu will show every possible menu item ever available in the OS. I'll right click and I need to scroll and scroll to find copy/paste. They still don't work when I find them.
- I can't highlight text and have the context menu show the "search google" button. Nor can I take that highlighted text and drag it to the URL bar/search bar.
- If a video is playing (youtube/comedy central...) and I drag that tab out to make a new window this creates a blank "New Tab" in the original window and make it look like the video tab is moved to a new window but the video won't play any more. Nor can I stop it. and I can't close that tab by right clicking. But I can Ctrl+W it but that doesn't stop the audio. The audio will continue until I close FF entirely.
- Middle click used to not work but now usually works. i.e I used to not be able to close tabs or open links in new windows with middle click. But FF 28 seemed to fix that. Again mayeb/maybe not related.

I'm currently running FF 29 but these issues were all present for the past ~4 versions at least (whatever was out last fall). I use FF sync and everything works fine on all my synced devices which run W7. This is the only computer i have W8.1 on so I can't test another 8.1 setup. I've uninstalled and reinstalled a few times but I don't think I've removed all my personal setting from the computer. I have some extensions (Adblock plus 2.5.1, All-in-one genstures 0.26, Rainbow 1.6, Smartest Bookmarks bar 1.11, Stumbleupon and TiddlyWiki 1.0alpha18). These are all also synced on my other computers.

Any ideas?

Задан bhandziuk 7 лет назад

Дан ответ Varun Kaushik 7 лет назад

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Stop connection timeouts from happening - want the page to wait

I run multiple tab that monitor various tools. These pages refresh themselves. The pages have to wait for each other to finish before they can start. In version 28 this w… (читать ещё)

I run multiple tab that monitor various tools. These pages refresh themselves. The pages have to wait for each other to finish before they can start.

In version 28 this was fine. The page would just wait indefinitely and kick in when a previous page finished doing its thing.

Now in version 29 it returns with a "The connection has timed out" message after some minutes.

I have adjusted

network.http.connection-timeout network.http.pipelining.read-timeout

to high values but problem is still occurring. Any thoughts on how I can return the behavior to FF28?

Задан AndyOrange 7 лет назад

Дан ответ jim99 7 лет назад

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where are temporary internet files kept

I am trying to change the location to where the temporary internet files are kept. I want to put them on another drive. Can you give me the path to them so I can change i… (читать ещё)

I am trying to change the location to where the temporary internet files are kept. I want to put them on another drive. Can you give me the path to them so I can change it? Thanks

Задан nuffa 7 лет назад

Последний ответ от cor-el 7 лет назад

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How can I bring back the Forward button?

In Firefox 29, the Forward button is hidden half the time. (There are several documents describing that this *is* the case, but not that say *why* this is the case. None… (читать ещё)

In Firefox 29, the Forward button is hidden half the time.

(There are several documents describing that this *is* the case, but not that say *why* this is the case. None of the other controls simply disappear when they're not clickable. The Back button certainly does not.)

The upshot of this is that the URL bar is constantly bouncing left and right as I navigate around, which is annoying and disconcerting. How can I restore the stable Forward button, like Firefox 1-28 had?

Задан forwardy 7 лет назад

Последний ответ от FredMcD 7 лет назад

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Move page refresh button back to the left where it belongs

How do I move the page refresh button back over to the left where it belongs next to home and navigation? It is absolute silly to have some buttons on one side of the ad… (читать ещё)

How do I move the page refresh button back over to the left where it belongs next to home and navigation? It is absolute silly to have some buttons on one side of the address bar and some on the other. It seem some dumb ass coder decided that docking the reload button to the address bar was a great idea.

Задан The Matrix 7 лет назад

Последний ответ от The Matrix 7 лет назад

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Firefox only uses hardware acceleration on videos if in fullscreen mode, why ? and is it possible to force it to enable when it's not in fullscreen ?

I've noticed that since i upgraded to Windows 8.1 and the new Firefox that when i play videos in a normal window inside a website, the video has looks slow and "chopy" li… (читать ещё)

I've noticed that since i upgraded to Windows 8.1 and the new Firefox that when i play videos in a normal window inside a website, the video has looks slow and "chopy" like a game with low FPS. But once i hit the fullscreen everything looks and sounds good.

I've monitored my CPU and GPU when playing videos both in normal window and in fullscreen and i noticed that in normal window CPU usage goes up to 100% and in fullscreen goes down and the GPU goes up. So i suppose thats a hardware acceleration issue.

Is there anyway to force HA even if not in fullscreen? If so, how, please ?

THanks in advance.

Задан assisaxis 7 лет назад

Последний ответ от assisaxis 7 лет назад

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After Upgrade to new version 29.0.1 my facebook video is stopped to play..

I'm firefox loyal user plz help. After upgrade to new version of firefox i.e. 29.0.1 my FACEBOOK videos are not working. just black screen appear and box show loading ic… (читать ещё)

I'm firefox loyal user plz help. After upgrade to new version of firefox i.e. 29.0.1 my FACEBOOK videos are not working. just black screen appear and box show loading icon but nothing happen.. i wait for a long time for a small video but it is not work.. Youtube video run perfectly, i have uptodate version of flash player.. hope you should do this fast.. thanks

Задан ashfaq_shaikh 7 лет назад

Последний ответ от cor-el 7 лет назад

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How do I search bookmarks?

How do I search a specific bookmark? No, not "sort" bookmarks to find it (I don't know in which of the many folders it is located). I need some kind of search field, or s… (читать ещё)

How do I search a specific bookmark? No, not "sort" bookmarks to find it (I don't know in which of the many folders it is located). I need some kind of search field, or similar, where I type words in the name of the bookmark. This existed in FF28 but I can't find it in 29.

Thank you!

Wind 8.1, FF29

Задан boardsmm 7 лет назад

Дан ответ Gingerbread Man 7 лет назад

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Why is Firefox 29.0.1 SO SLOW?

Since the recent update Firefox is running extremely slow. I've been using this software for years and experienced nothing like this prior to the update... Windows Vista… (читать ещё)

Since the recent update Firefox is running extremely slow. I've been using this software for years and experienced nothing like this prior to the update... Windows Vista 64 bit, plenty of RAM/processor/functioning graphics card etc etc. Whatever you guys did with this update, you broke Firefox. Just letting you know.

Задан JRoo 7 лет назад

Последний ответ от alan_r 7 лет назад

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I open Firefox ividi seems to have taken over as my home page, how can I change this? Has my computer been corrupted?

When I open Firefox, it opens to iVIDI home page. As far as I know I have never consented to this change. Why did this happen? Has my computer been corrupted? How can… (читать ещё)

When I open Firefox, it opens to iVIDI home page. As far as I know I have never consented to this change. Why did this happen? Has my computer been corrupted? How can I delete this and continue to have firefox as my home page?

Задан d.gingrich 7 лет назад

Дан ответ cor-el 7 лет назад

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Server not found

I'm getting Server not found messages when I left click on links in e-mails or on webpages. However, if I right click on the links and go to "open in new tab" it will al… (читать ещё)

I'm getting Server not found messages when I left click on links in e-mails or on webpages. However, if I right click on the links and go to "open in new tab" it will almost always work. If I type the address for the link directly in the address bar it will work. It's not just my computer either. My parents have both been having the same issues on their computers and we are all running Firefox (just upgraded to 29.0 last night but the issue has been happening for several days). I have Windows 8 and they have Windows 7.

Задан naivebelle1 7 лет назад

Последний ответ от naivebelle1 7 лет назад

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Whenever I click on any link in the browser it opens a particular link first and then , the original link that was intended to be openend

When I click on any link in any website in the browser. It first opens a link like this "http://cdn.cloudwm.com/uploads/19/pop/pop.html?url=http%3A%2F%2F20d625b48e.se%2F%… (читать ещё)

When I click on any link in any website in the browser. It first opens a link like this "http://cdn.cloudwm.com/uploads/19/pop/pop.html?url=http%3A%2F%2F20d625b48e.se%2F%3Fplacement%3D400298%26redirect%26test" in a new window. The original link that was intended to be opened will only open when I click the link for the second time. I have tried uninstalling and reinstalling firefox many times . I have also chacked the control panel and I could not see any plugin installation that could result in this behaviour.

Задан maverick007 7 лет назад

Последний ответ от Ahmed Salameh 7 лет назад