Firefox: форум сообщества

Today my Facebook has no sound. My laptop has sound. Youtube has sound, NBC has sound, Amazon Music has sound, NPR has sound, it's just Facebook that is WITHOUT SOUND. So that is why I am wondering, does Firefox/Mozilla have sound settings that I might access to fix something like this?

I have already tried rebooting the laptop. Rebooting the browser. Rebooting Facebook. Thank you in advance for whatever help you might offer, Pamela

I cannot get audio to play on the browser. I've gone into settings and the default says that audio should be on for all websites. However, Youtube, facebook, instagram, etc., won't play audio. Audio plays on other browsers (Chrome, Edge). what must I do to get audio working?

Неожиданно пропал звук при использовании любых видеосервисов из Интернета.. При использовании других браузеров звук рабоет нормально. Как решить проблему с восстановлением звука?

I've suddenly lost sound while using any online video services. Sound works fine when using other browsers. How can I restore sound?

Hello All,

I noticed that while YouTube videos play with no problems (despite those videos not starting automatically if I open them in a new tab) YouTube Music does not play anything at all. If I open it on my Android Smartphone it works like a charm, but on desktop Firefox nothing.

I'm using Linux Mint 22.3 - Cinnamon 64-bit Kernel 6.17.0-19-generic Desktop Environment: Cinnamon 6.6.7

I installed the ffmpeg codec package Cleared cookies and data for YouTube I did some research on my own and enabled in about:config "media.ffmpeg.vaapi.enabled set to False" Enabled in settings Play DRM protected content Disabled using Hardware acceleration Also PulseAudio is installed

Thank you in advance to anyone who can help me understand what's happening

Context

While playing YouTube videos in Firefox, intermittent crackling appears after a few minutes of playback. This report documents detailed testing that demonstrates the issue is not related to the DAC, USB interface, or system hardware, and is exclusive to Firefox.

2. System Configuration

CPU: AMD Ryzen 5 5600X @ 43 °C

RAM: 64 GB DDR4 dual-channel (16-20-20-38 @ 1572 MHz)

Motherboard: ASRock X570 Phantom Gaming 4 (AM4) @ 54 °C

GPU: NVIDIA GeForce RTX 3050 (audio drivers disabled, audio hardware off)

Monitors: LG HDR WFHD 2560x1080@60Hz and IPS236 1920x1080@60Hz

Storage: Multiple SSD and HDD SATA drives (500 GB – 2 TB)

Audio: Realtek High Definition Audio disabled; iFi nano/UNO DAC connected via USB with power filtering, using Exclusive Mode / ASIO

3. Tests Performed 3.1 DAC and USB Validation

Continuous playback of PCM 384 kHz/24‑bit and DSD256 via Roon/ASIO.

Duration: over 25 minutes of uninterrupted DSD256 playback.

Result: no crackling, pops, or errors.

Conclusion: DAC, firmware, USB cables, ports, and power supply are fully operational; heavy data load does not cause errors.

3.2 Browser Comparison

Chrome (YouTube, identical conditions): continuous playback without crackling.

Firefox (YouTube, identical conditions): crackling progressively appears minutes into playback, temporarily disappearing when the video is paused.

3.3 Isolation of Variables

USB motherboard ports and original drivers fully tested.

GPU audio drivers and hardware disabled.

Windows Shared Mode off, Exclusive Mode enabled.

Predefined audio formats set according to DAC preferences.

USB power management disabled.

DAC temperature stable; no overheating observed.

4. Technical Conclusion

Hardware: DAC, USB, cables, power, firmware, and GPU are not the cause of the crackling.

Operating System: Windows 11 is correctly configured; Exclusive Mode / ASIO works without errors.

Browser: Firefox is the only element consistently reproducing the issue.

Most Likely Cause: Firefox’s buffer management and audio sandboxing interacting with Windows, causing intermittent interruptions in audio flow.

Summary: All hardware and OS factors have been tested and validated: DAC, USB, cables, power supply, firmware, GPU, and temperature do not produce crackling. The only consistent factor is Firefox, making this a software-bound issue.

Engineering Note: This diagnosis conclusively demonstrates that the intermittent audio crackling on YouTube is caused exclusively by Firefox on Windows 11, independent of DAC or USB hardware. The issue should be investigated at the browser level, specifically how Firefox handles continuous digital audio streams and buffers on Windows.