Форум сообщества Firefox

My Firefox browser has been crashing for a while now (Years). It's fine playing YouTube and BBC iPlayer but when I advance the time marker to a different part of the stream or video, it crashes. It also has a problem when playing slots. It seems to crash a lot making it impossible to play.

I have tried using Firefox in Troubleshooting Mode but the same things happen.

Here's the crash report ID

Report ID Date Submitted bp-a9b8bd6e-9258-4a25-badc-bda480250308 08/03/2025, 13:41

Many thanks in anticipation and I hope someone can help me fix these issues.

I'm trying to access my https://mypay.dfas.mil account, but, though previously all was well, now an error message tells me that you "can't connect to the server".

I have a network connection, but apparently Firefox may no longer have "permission to access to the web". I'm sure this is wrong because I can still access pretty much everything in the normal way, including other government sites, such as Social Security, using the Login.gov portal, though mypay is not listed as 'connected.'

What happened, and how do I fix it? Also, the error message says that I should "Check that Firefox has permission". How do I do that?

Lately, whenever I try to open a PDF from a website open in Firefox, the tab crashes and the PDF does not open. An error stating that the Windows file-dialog has crashed is displayed at the top of the tab. I tried to attach a screenshot of the error but that action only generates another error.

This condition does not occur when I try to open the same PDF from the same website open in either Chrome or Edge, the PDF opens properly which leads me to believe the problem is in Firefox and not my Adobe installation.

Thank you

Windows 10 is on my laptop but firefox is showing windows 8. i need to have firefox version 124 or above for an online form-filling exercise

I'm not very techy anymore - alas - so please help me - in plain engligh - to sort this out

thanks in advance

does Firefox no longer support sites like The Guardian, like the Atlantic, other news outlets. it never lets me sign in but returns to the home page after signing in with email and password. What do I do?

When I try to sign into eBay, a multi-photo comes up asking me to identify like objects in order to be allowed to enter the program. I believe Firefox is causing this problem. How can I fix the problem?

When I try to compose a new email, or reply to one, the pane opens to compose the email, but immediately closes before I can enter anything, reverting back to the Inbox. A new, empty draft gets created. But there is no way I can create a new email. Problem does not occur on other browsers. If I open a "New Private Window" and sign in to Outlook, I can then create the email there, but after a while the same problem occurs in that window too. Tried clearing Firefox cache temp files and cookies, but that did not resolve the problem. Using web based Outlook, Windows 10. Firefox is up to date.

Any suggestions?

I have a bunch of profiles set up via "about:profiles". Some of these are associated with different Mozilla accounts, some are not. Today, I wanted to rearrange those profiles to put some older profiles that I do not use as often lower on the page than more recent profiles. I thought I remembered there being an overview text file that included a number for each profile, the folder that profile's information was stored in, etc. When I went looking for that file, I could not find it, so I went looking for help articles and discovered that there is a new profile management tool.

When I tried using the new profile manager via "about:profilemanager", none of my current profiles are visible, so I cannot use that tool to reorder my profiles.

I would be grateful if you could point me to an article explaining how to reorder the profiles in "about:profiles". If that is not possible, I would appreciate a help article explaining the rationale for making these two uses of the word "profile" distinct, the ways in which these profiles are different from each other, and how to transfer settings from the older version to the newer version. I have everything set up just the way I like it within my current profiles and really do not want to have to recreate them from scratch...

I have McAfee+ Ultimate Family Security package and was attempting to set up its Password Manager. As it worked out their tech rep indicated that Firefox (which is my default by choice) does not support that particular extension for some reason. Is Firefox/McAfee collaborating to resolve this issue?

78 - years old man wants to 1) get rid of several addresses in the meny row 2) Put icons of my most used programs on the screen 3) Remove YAHOO from my android

I use duckduckgo page for search in Firefox. Hate my search terms hopping up to the address bar. How to stop this?

A previous search on this question came up with a solution which doesn't work, at least not with latest Firefox version (139.0.1 (64-bit).

I.e., type in searchBar "about:config"

   Accept warning
   Search "browser.urlbar.suggest.searches" and change it to false (Do this Only if you want to disable suggesions)
   Search "keyword.enabled" and change it to false
   Search "browser.urlbar.suggest.searches" and change it to false 

DOESN'T WORK.

I can't log in to certain sites even though they've been on my favourites list for years, i.e. bank account and grocery shopping. I can log in to them using Edge , so what's gone wrong with Firefox. Is the latest updates to blame ???

Firefox Desktop (x64) worked normally until the version 135 update was installed. Now tabs (even a single tab) crash after startup unless Firefox is run in troubleshooting mode or Windows 8 compatibility mode. OS is Windows 10 Pro (x64) 22H2 on ThinkPad E495 (AMD Ryzen 5 3500U) Things that haven't resolved the problem: - Remove extensions and themes - Refresh Firefox - Reinstall Firefox - Updating Visual C++ 2015-2022 with Redistributable (x64) version 14.42.34438 - Updating Firefox to version 135.0.1 and subsequently to version 136.0, however updater only works in Windows 8 compatibility mode - Full system scan for malware (none found) Note: Extensions NoScript and Cookie AutoDelete work normally with Firefox running in Windows 8 compatibility mode.

When attempting to drag/Insert picture into email text, the message "The following files couldn't be attached: filename.jpg. Please try again later." appears. I have not been able to find a solution. The dragged/Inserted picture always ends up outside the email text box and cannot be moved into it. What is a solution?

Is this something new or do I need to reload Firefox? Firefox 133.03 64-bit is up to date on Windows 10.

It worked last Christmas!!! It is not important now that the holiday is over but would like to fix it.