• Решено

Account Login Very Strange Behavior

I recently updated to Firefox 131.0.3, having signed out of my Firefox/Mozilla account. Now I am trying to sign back in. After a seemingly successful sign-in (with email… (читать ещё)

I recently updated to Firefox 131.0.3, having signed out of my Firefox/Mozilla account. Now I am trying to sign back in. After a seemingly successful sign-in (with email and pw, followed by "authorization code"), I'm taken to my account page. Scrolling down to Connected Services, I can see a recognizable account name (my Windows 11 user name and the name I've assigned to my computer). But looking up at the account button at the top right of Firefox, I see a small yellow triangle. Clicking on the button, I'm told "Account disconnected." (Remember, I'm currently looking at my account page, which says I'm connected.)

So I try to log in again. I give email address and password, and authorization code, and I'm in again. Now I see an addtional account connected, "Firefox 131, Windows 10" (remember, I'm using Windows 11).

So looking up again to the upper right at the account button, I see the yellow triangle, and clicking tells me once more that I'm disconnected, even though I have my account page open in front of me.

All of this, of course, prevents me from having access to the sync function. I've been through this circle several times with the same strange results.

Anyone have any idea what' going on.

Screenshot attached.

Thanks! Lance

Задан LN108 1 месяц назад

Дан ответ LN108 1 месяц назад

  • Решено

Can't log into Gmail

I've been using Firefox and Gmail on my PC and android phone for years. Today I can't log into my gmail account on my PC and instead it redirects to google support and go… (читать ещё)

I've been using Firefox and Gmail on my PC and android phone for years. Today I can't log into my gmail account on my PC and instead it redirects to google support and goes on about clearing cache etc etc. I have cleared the cache but no different. I have restarted my pc and no different. PC is Windows 10.

I can log in to gmail using Google Chrome so I can't see that it is a Google problem. I can also log in ok on my Android phone.

Is this a Firefox issue?

Задан brownlfb 1 месяц назад

Дан ответ brownlfb 1 месяц назад

  • Решено

Unable to shrink search bar to previous size

Shouldn't a "resize" mouse icon appear when I hover the mouse at the right edge of the search field in my toolbar? It doesn't appear anymore after I accidentally clicked … (читать ещё)

Shouldn't a "resize" mouse icon appear when I hover the mouse at the right edge of the search field in my toolbar? It doesn't appear anymore after I accidentally clicked on "Restore Defaults" in the bottom right corner in the "Customize Firefox" menu and then "Restore" again and restarted Firefox again. Is this a new Firefox bug? :/ I already tried in safe-mode too

Задан Dan 1 месяц назад

Дан ответ Dan 1 месяц назад

  • Решено

Firefox freezing

Hi, I'm using Linux Mint 22, Firefox 129.0 (64-bit). Browser is hanging after approximately 4 hours. Not sure if this is a Firefox issue, but this is where I'm starting t… (читать ещё)

Hi, I'm using Linux Mint 22, Firefox 129.0 (64-bit). Browser is hanging after approximately 4 hours. Not sure if this is a Firefox issue, but this is where I'm starting the troubleshooting process. My suspects are (1) the browser, (2) NVIDIA drivers (3) the new Linux Mint kernel or possibly (4) a mix of the above. This was a fresh install with default options on (Wilma). Using the latest graphics drivers for GeForceRTX 2060, driver version 555.58.02, went down to native drivers, no change. Honestly, this one has me baffled. Been troubleshooting this for 3 days. It feels like a memory leak. Nothing on the crash reports. First, browser will hang, then mouse and keyboard. Hard reboot is the only option. Any help would be appreciated.

Задан Proto Plasma 3 месяца назад

Дан ответ Proto Plasma 3 месяца назад

  • Решено
  • Закрыто

Two versions of Mozilla Firefox are installed on my PC.

Today I realized that I have installed two (2) versions of Mozilla Firefox on my Laptop PC which I rarely use. Both editions are 64-bit type but one is version 109.0.1 (… (читать ещё)

Today I realized that I have installed two (2) versions of Mozilla Firefox on my Laptop PC which I rarely use.

Both editions are 64-bit type but one is version 109.0.1 (11/04/2023) in

C:\Program Files\Mozilla Firefox and the other is version 128.0.3 (28/07/2024) in C:\Program Files (x86)/Mozilla Firefox.

I suppose it is illegal to have two versions of the same App., so the question is how can I delete the old version (109.0.1) without affecting or damaging the new version (128.0.3)?

Thank you, JOHN HATZITOLIOS

Задан rogergr311049 3 месяца назад

Дан ответ rogergr311049 3 месяца назад

  • Решено

Another program on your computer installed an add-on ... repeatedly with every restart

This issue is happening with every newly installed add-on, but not with add-ons installed on or before Aug 3, 2024. The add-ons are installed via addons.mozilla.org. To r… (читать ещё)

This issue is happening with every newly installed add-on, but not with add-ons installed on or before Aug 3, 2024. The add-ons are installed via addons.mozilla.org. To rule out the possibility that it's happening only with specific add-ons, I also installed one of the random recommendations on that page, Augmented Steam which has 54,248 users, and it happens with that one as well.

I'll click Enable, but the prompt appears every time I restart Firefox.

What I've tried (with a restart after each attempt):

  • Clear the startup cache
  • Delete extensions.json
  • Delete compatibility.ini
  • Via about:config deleted extensions.databaseSchema and extensions.getAddons.databaseSchema
  • Excluded Add-ons from syncing

I've noticed the following in extensions.json for each of the recent add-ons after restart:

  • syncGUID changes to presumably random new value
  • active changes from true to false
  • userDisabled changes from false to true
  • seen changes from true to false

Задан Lionel Holt 3 месяца назад

Дан ответ Lionel Holt 3 месяца назад

  • Решено

Can't log into Mozilla Account

When I try to log into sync with firefox, I get asked for an email code rather than the 2fa totp token I normally use. When I use the code I've been emailed I get an erro… (читать ещё)

When I try to log into sync with firefox, I get asked for an email code rather than the 2fa totp token I normally use. When I use the code I've been emailed I get an error that says "Bad Request". I can't log in on either of my computers. I've attached the error.

Задан William 1 неделю назад

Дан ответ William 6 дней назад

  • Решено

The background color of the new tab page replaces the one used by some websites.

On certain websites, I see that the background color of the new tab page replaces the default background color making the content unreadable, example: If I browser this … (читать ещё)

On certain websites, I see that the background color of the new tab page replaces the default background color making the content unreadable, example:

If I browser this website: https://typespec.io/docs

Here's what I see (see the firsrt attached screenshot). Now, if I open the same URL in Private browsing, the background color changes too (see the second screeenshot). In the 3rd screenshot I'm adding the reference rendering, that's how I expect this website to render (Edge).

In the screenshot 1 and 2, the background color is exactly the same as the one used by the new tab page when I open a new tab.

Questions: 1) Why is that? 2) Can I change that?

Context: I'm trying to switch to Firefox (from Edge)

Задан Lucas 1 месяц назад

Дан ответ Lucas 1 месяц назад

  • Решено

Sidebar

Today when I launched the browser, a sidebar appeared. No matter what I tried, I can't remove it, it really gets in the way, I searched for information all over the Inter… (читать ещё)

Today when I launched the browser, a sidebar appeared. No matter what I tried, I can't remove it, it really gets in the way, I searched for information all over the Internet, but I still couldn't find any information. How can I remove the sidebar?

Задан dshumskij3 2 дня назад

Дан ответ dshumskij3 1 день назад

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macOS FireFox Auto-Update in the background?

duplicate of /questions/1464099 thread. How can I configure the FireFox application on my macOS device (M2 Pro) to auto-update in the background while the app is not run… (читать ещё)

duplicate of /questions/1464099 thread.

How can I configure the FireFox application on my macOS device (M2 Pro) to auto-update in the background while the app is not running?

Thanks in advance!

Задан robert.martin3 2 месяца назад

  • Решено

Delete Accuweather

Mozilla added Accuweather to my New Tab page today. I can't use it because my VPN uses other locations. I attempted to remove it using the "solution" from another user's … (читать ещё)

Mozilla added Accuweather to my New Tab page today. I can't use it because my VPN uses other locations. I attempted to remove it using the "solution" from another user's post 9 months ago. However, none of those things worked. There is no "Tools" option in the menu and I unchecked and blocked every item on the "Page Info" tab under the "Permissions" header. Zero result.

The Accuweather feed shows up in the upper left corner of the computer screen and does not have a "dismiss" option. I did notice that it has some entries in about:config. Is the solution to be found there?

Задан opsec789 4 месяца назад

Дан ответ cor-el 4 месяца назад

  • Решено

Address bar suggestions have words containing the search terms but not the search terms themselves

It's hard to describe what I mean without an example. I type "tart" into the search bar, and instead of the recently visited Wikipedia page on tarts, the autofill suggest… (читать ещё)

It's hard to describe what I mean without an example. I type "tart" into the search bar, and instead of the recently visited Wikipedia page on tarts, the autofill suggestions are full of pages in my history with "start" or "starter" in the title, or even in the URL but not the title. Is there any way to change it so the suggestions only contain the exact words I've typed?

Задан rey6 3 месяца назад

Дан ответ jscher2000 - Support Volunteer 3 месяца назад

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Firefox performance issue

I am trying to fix Firefox performance issues. I recently changed to Firefox to escape forced ads on chrome and the lost support for the Ublock origin. But I am having di… (читать ещё)

I am trying to fix Firefox performance issues. I recently changed to Firefox to escape forced ads on chrome and the lost support for the Ublock origin. But I am having difficulty performing tasks and pages That I used to be able to do on Chrome with no difficulty.

When I open multiple tabs at once the tabs freeze up when trying to load and already opened tabs freeze and anything streaming also freeze. It takes tons of time to load multiple tabs and even sometimes single tabs depending on the website. This never happened with Chrome and I understand Firefox is not as refined as Chrome and is far younger than Chrome is but I feel like it shouldn't be this bad. Is there any settings maybe or maybe settings/preferences in the config area area that might help with faster performance and increased multitasking ability in the Firefox browser?

I have tried

1. Updating Firefox - I am running the most up to date version 2. Updating Graphics Drivers- I am running the most up to date drivers(Updated yesterday 11/17/2024 3. Deleting Cache/History/Logs 4. removed or disables unneeded extensions that I don't use every day and only activate when I need them.

None of this has worked to increase performance.

P.S. I would also like to fix the problem where firefox is using too much RAM if possible.

Can anyone help me?

Задан Wolfe Andedare 2 недели назад

Последний ответ от Paul 1 день назад

  • Решено

Persistency gone in sign-ins / Requires "authenticator app" every single time

With Yahoo (and other sites) suddenly every single time I am required to use the "authenticator app" routine. I've gone for months or even years with persistent sign-ins… (читать ещё)

With Yahoo (and other sites) suddenly every single time I am required to use the "authenticator app" routine. I've gone for months or even years with persistent sign-ins before. What happened? How do I get back?

It's like I'm in private mode - but I'm not in private mode.

Задан clarkburnett 3 месяца назад

Дан ответ clarkburnett 3 месяца назад

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Firefox not responding of I/O problem

duplicate of /questions/1476458 thread This happened too much, like 6 times when using firefox in this month. I dont want to shut the program because I got unsaved notes… (читать ещё)

duplicate of /questions/1476458 thread

This happened too much, like 6 times when using firefox in this month. I dont want to shut the program because I got unsaved notes in it. I was listening to music and it just began to play it non stop. and it dont respond.

please help, a million thanks!

I try to restart network or suspend the process nothing works. If I could make firefox reopen to it's original state+ cookies; no site reloaded and get back my incogico it would be much appreaciated.

Задан 1songrun 2 дня назад

Последний ответ от markwarner22 2 дня назад