Форум поддержки Firefox

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available.

I have checked my IP, and it is currently a UK-based IP address. I do not have any active VPN profiles.

I have refreshed Firefox, deleted profiles, and redownloded but still the issue presists.

This problem is not reflective on any other browsers on the same machine.

Grateful for your help.

This is the BBC's advice, which I have followed - https://www.bbc.co.uk/contact/questions/behind-the-scenes/website-domain-change

Firefox version: 95.0.2 (64-bit) OS: macOS 10.15.7

Any way to force all HTML files to open in a new tab rather than a new window? This really could be annoying when you are working on several local HTML files at once :(

Firefox has arranged my extensions alphabetically. I would prefer to group them functionally, or at least be able to separate those which have similar colors -- for example, Grammarly and Evernote are both green and I sometimes click on one when I want the other. I would also like to have the one I use most at the far right of the toolbar.

I am trying to increase the size of the font of our bookmarks on our MacBook Air laptop as they are hard to read on the smaller screen. I tried "zoom" and increasing font size in settings but that did not affect the bookmarks sidebar; only the primary web pages. I tried an add-on but could not get it to work. I did a few online searches and it appears to be a common issue but I could not find a solution so I thought I'd ask a question. Thanks for any advice that you can provide.

I have once again lost all my pinned tabs. The answers to this I'm seeing are random and unstructured. This is becoming an issue for me as I use this function frequently. Can the Mozilla team PLEASE fix this properly as it appears to mess up a few folks. And the answer is NOT having to quit and restart. They should be presevered in their own right. And please can you implement synching of Pinned Tabs across my login domain. Ta muchly

Whenever I go to Amazon.com the site displays in a micro format (about 20% of the screen in the center), too small to read at all. Yet if I use Internet Explorer I do not have these issues. I have cleared my cache etc (no luck) How do I fix it.

When I first go to the URL bar to either search or enter a URL I see a drop down of sites. These are not the search engines. See the image attached. How do I remove these?

Obviously people have asked this before, but those threads all seem to be closed now. The idea that a browser would not want to have a consistent UI with every other part of the operating system is absolutely nuts, so why is it not easier (or even automatic?!) to place the 'close tab' button on the left when running on a Mac operating system?

I have tried the solutions recommended here – https://support.mozilla.org/en-US/questions/1253751 – but without any success. Maybe someone could help me understand what I am doing wrong? Better yet, maybe Mozilla could remove the need for such workarounds and implement what ought to be a standard feature?

I'm finding that Twitter is not loading in my desktop Firefox browser (89.0.1), and I'm getting the error "failedScript=polyfills". I do use an ad blocker, but it's turned off for Twitter, so I'm not sure how that could be the issue. I'm not having the same issue in Safari. Thanks for any help!

I have tried all of the about:config options to disable the auto-reload of the tabs. I have this working fine on my old machine macbook pro 2015 (same firefox version), but on the macbook pro 2019 i cannot get it to stop. Any help would be great as I need to switch between tabs during meetings and dont want them to keep relaoding

Firefox RAM usage on M1 Mac has dramatically increased. Unfortunately, b/c the memory usage is in firefox parent process, I can't simply terminate a process corresponding to a "tab", meaning I have no choice but to restart Firefox (closing & reopening all tabs) every hour or so of usage.

This is a new issue from a long-time firefox user (on multiple operating systems). It happened after I upgraded the Mac to "Monterey", which may or may not be coincidence.

Hi, Firefox brings my computer to halt after a few minutes of usage. The only thing I did after opening the browser is go to support page and the FirefoxCP WebExtensions process memory usage went over 20 GB of memory.

I have tried restarting my MacBook a few times as well as restarting firefox, but nothing has helped. I’ve the latest version of FireFox installed, and using a MacBook Pro with 16GB of memory.

I haven't made any changes nor added anything new lately. I think it may have started after the last update.

Thank you for your time and support!

Al

Hi, I have seen instructions on the Google search on how to do this but the instructions don't line up with the current version of Firefox. YouTube videos are all about using code which is beyond me. There must be a piece of software (app) or some other simple way to do this. Has anyone found a way yet?

Thanks, Pete

I used to use a lot the three dots next to a webpage to share the page via airdrop (to have it/share it with my own phone or others'). Now the three dots have disappeared and, although I read here that I could do that by right clicking the page, the option for SHARE does not appear. Can you please explain how to do this now? (I use a Mac).

I use Firefox quite a bit and installed it on my wife’s MacBook air and I’m trying to get her to use it. I recently set up a gmail account for my brother-in-law who does not have Internet and uses my wife’s MacBook air when he visits us. 

A couple of days ago the mystery icon—Firefox logo with a tv screen on the upper right—started appearing on my MacBook pro every time she turned on her computer. There does not seem to be a way to get rid of it. Any suggestions?

Now, in the old Firefox, you used to be able to select "Email Link" to send a URL to someone by e-mail in your favorite e-mail client. I used to do that routinely, sending links via Thunderbird. I'm now using FF93.0, and all I see is "Share", which, when you point it to "Mail" it dumps you in Chrome. Now, in my FF prefs, I have specified Content Type->mailto->Use Thunderbird, so why it's dumping me in Chrome makes no sense.

How do I use Firefox to share a URL in Thunderbird like I used to be able to do?

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force quit FF quickly, my mac crashes. Once I force quit FF everything is fine. I've been using Chrome for the past week or so hoping FF would fix itself with an update but no go.

Anyone else having this issues?

Certain emojis are no longer showing up for me while using Firefox. They will show up as as little boxes with numbers and letters instead of the actual emoji art. This doesn't happen with all of them, only certain ones. I have attached a few screenshots for reference.

Also, I have attempted to fix this issue by changing my default fonts, disabling addons, etc. Nothing seems to work. When I use Chrome, I have no issues seeing these emojis.

Thanks!

Ash