Форум поддержки Firefox

I am using Firefox v125.0.2. When I open a PDF in Firefox it takes a lot of time to load. But, when the same PDF opened in the Edge browser it loads normally and scrolling through PDF pages renders fast. I have shared the screenshot of a single-page pdf loading taking quite a long time.

Could someone please help me with this.

I had a few issues with Hotmail and Firefox in the past as described in other posts. Now it has stepped up a gear. I can use the internet for anything, but the moment I open my Hotmail account in Firefox my Lan card stops working. At first I had no idea it was Hotmail, I tried everything from switching cables to using wifi only. When it happened on wifi I realised every time I went into Hotmail on Firefox my network card stopped functioning and I had to restart the computer. The thing is, when I use Hotmail through Microsoft Edge nothing happens and all is well with the world!!! No network card shutdown. I could read between the lines but I'm no conspiracy theorist, however, I don't think the problem is with Firefox. Is there any solution? I don't use Edge and I don't want to start.

I installed Firefox on a new Dell laptop and imported the bookmarks from FF on old laptp. On my old laptop things are OK. On the new laptop Firefox will ONLY store new bookmarks in the Recently Book... folder, no matter how many times I choose a specific folder from the Location dropdown, even if I only choose Bookmarks Menu without subfolder. Show Editor is checked. I have to manually move new bookmarks from Recently Book..... This is annoying. Can you help? I have not found a forum with this question.

Starting with my bank's web site, my user name/password is being challenged. I can't bank. Elsewhere, where my desk top has always been recognized, I'm now forced to log in each time...and I receive an email that a new device has just logged into my account. All of this suspiciously coincides with a recent browser update. On my bank feedback it's showing as Firefox "125"...when all previous logins were recorded as Firefox "124". Help!

I am unable to reach Facebook on both Firefox and Waterfox.

Other browsers (Opera, Edge, Chrome) are able to access Facebook.

I can access other Meta-owned sites (Messenger.com, Instagram, Threads) on Firefox and Waterfox.

This issue exists on both my desktop (Windows 10) and laptop (Windows 11).

This issue does not apply to Firefox for iOS or the Facebook app.

All apps and OS's mentioned are up to date.

This has been going on for over a week now.

I am running the latest updates to Windows 10 Pro x64. One of my monthly bills is paid at

1) https://e.synchronyfinancial.com/

which, in Brave, redirects to

2) https://lowes.syf.com/accounts/login

Inputting either link in Brave gets me to the finish line but the first link above fails in Firefox with the "Secure Connection Failed" message and dumps me at https://www.synchrony.com/accounts/. The second link does the same.

Is there any way to troubleshoot the problem?

I HAVE tried shutting-down Malwarebytes but the result was the same.

This is the only site on which I have encountered this issue. All that I can determine at the moment is that that certificate is from DigiCert and the expiration date is in 2025, i.e., this is not a Symantec cert.

DigiCert Global G2 TLS RSA SHA256 2020 CA1 Organization (O) DigiCert Inc Organizational Unit (OU) <Not Part Of Certificate> Issued On Wednesday, February 7, 2024 at 6:00:00 PM Expires On Tuesday, March 4, 2025 at 5:59:59 PM

I don't use Google Chrome browser nor do I use MS Edge. After using the Mosaic browser, I switched to Netscape Navigator, then to Mozilla, and, finally to Firefox. I am not looking forward to migrating to another browser. ;-)

This has been happening for about a year now, I followed the guide and tried the troubleshoot mode and my tabs still crashes.

Can anyone help me read the crash reports and find the cause or common issue?

Here are the most recent crash reports I submitted.

bp-8c044acc-fe5b-424c-867a-948db0240425 bp-74e60e13-2436-4694-a910-9a1c50240426 bp-87f33e94-8848-4c50-a7e5-9c2c40240426 bp-c9373863-fa99-47cd-b5a8-f41dd0240426 bp-24e53275-63b7-4b9a-8a69-b0a2b0240426

I am using the apt version of firefox v125.0.2 (64-bit). I do not have a dedicated GPU - I use my intel core's internal gpu only Intel Corporation HD Graphics 620 (rev 02).

I used to play this game named narrow.one, which before I reinstalled the mentioned libraries, was working fine except for crashing a few times. I thought these libraries were causing some issue, so I tried reinstalling them.

I reinstalled the libraries using: `sudo apt install --reinstall --fix-missing libgl1* libegl*`

After installation, I start getting that error. So, I tried reinstalling firefox (using the same command), and then restarting the laptop - but of no use. Chrome seems to be running WebGL, including the game.

In firefox, on the https://get.webgl.org/ page, I see Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card.

After that, I also tried reinstalling `libopengl0` and `libglu1-mesa` and `intel-microcode`, but of no use. Running although, `sudo intel_gpu_top` and then chrome, it seems that the GPU is in use by chrome as well.

I then go to about:support. It shows me the images I have attached. Reading the logs, there several `blocklisted` values in `Decision Log` section. I suspect that's the cause of this issue, but then I don't know how can I un-blocklist the blocklisted things, and even after that, why does Chrome runs webgl if these are blocklisted?

Running `glxinfo -B`, I get the following: `name of display: :0 display: :0 screen: 0 direct rendering: Yes Extended renderer info (GLX_MESA_query_renderer):

   Vendor: Intel (0x8086)
   Device: Mesa Intel(R) HD Graphics 620 (KBL GT2) (0x5916)
   Version: 23.2.1
   Accelerated: yes
   Video memory: 7697MB
   Unified memory: yes
   Preferred profile: core (0x1)
   Max core profile version: 4.6
   Max compat profile version: 4.6
   Max GLES1 profile version: 1.1
   Max GLES[23] profile version: 3.2

OpenGL vendor string: Intel OpenGL renderer string: Mesa Intel(R) HD Graphics 620 (KBL GT2) OpenGL core profile version string: 4.6 (Core Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL core profile shading language version string: 4.60 OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL shading language version string: 4.60 OpenGL context flags: (none) OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 23.2.1-1ubuntu3.1 OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20`

I do not know much about OpenGL, but reading the above stuff, I suppose my GPU is in use and also has a compatible driver (although I am not sure).

Also, running `glxdemo`, `glxheads`, and `glxgears` seems to be rendering stuff.

Should I reinstall firefox after purging it first? Please help.

Thanks!

Issue summary: I lost over 100 sites listed in the Cookies and Site Data section when I simply removed a few websites in the Enhanced Tracking Protection section.

Under the Browser Privacy section, the two subheads, "Enhanced Tracking Protection" and "Cookies and Site Data" serve two distinct purposes—as I understand. Enhanced Tracking Protection will automatically add the URL of a webpage (that you currently have open) to the Enhanced Tracking Protection screen whenever you disable the shield in the search bar. This will turn off tracking for that website until turn you it back on. You can also manually add websites to the Enhanced Tracking Protection screen if you have mulitples to add. This whitelist will stay active until you delete them or click on the shield to turn it back on.

The Cookies and Site Data section further down, allows you to create a list of sites that you want to BLOCK, ALLOW FOR SESSION, or ALLOW cookies and site data to be used, and retained or not. This differs from the Enhanced Tracking Protection section.

Today, I wanted to delete one of the websites listed in the Enhanced Tracking Protection, and did so manually. But since there were only a couple listed (I rarely add to this screen), I simply clicked on "Remove All Websites" instead of "Remove Website." Unfortunately, when I went down to the Cookies and Site Data list (which I use all the time) to add a new URL today, my entire list was gone! I did not remove or enter anything in the Cookies and Site Data screen today, prior to using the Enhanced Tracking Protection screen.

As you can guess, I am sick because I had over 100 sites listed in the Cookies and Site Data section, and lost them all when I removed the few websites in the Enhanced Tracking Protection section. I don't know why or how this happened, but it is worth noting that I did just update Firefox this morning to vs 125.0.2 (from 124.0.2). My list is gone, but does anyone have a reason why it happened and is there a way to prevent that in the future? Or is it some kind of bug with the latest release or an earlier one. (I haven't opened the Enhanced Tracking Protection screen for a long time, so it could be from any past release.) Sorry I don't have more info than that. Any solutions would be appeciated.

Firefox just will not print anything at all. I have tried all the suggested fixes; everything else on my computer prints fine to either directly connected printers or to network printers. The 3 other computers on my home network all print to all printers from Firefox. I have deleted Firefox and reinstalled I have deleted all printers and reinstalled When I do try to print with the print queue open, the file spooling briefly splashes up and disappears quickly. If I download a PDF from the web, it will not print from within Firefox, but will print from Acrobat or Nitro I have changed antivirus from Eset to Webroot anywhere. No improvement and in between with no Antivirus, Firefox would not print. Any thoughts, as I had to change browsers and I want to get back to Firefox? Help!!

Firefox 125.0.2 on Mac

When I press shift+cmd+D to bookmark all open tabs, instead of the links being saved to the designated folder, they are all saved to "Bookmarks Menu". The designated folder itself also appears with these links but it itself is empty.

I would expect shift+cmd+D to bookmark all links in the folder and the folder to appear in "Bookmarks Menu". This is what use to happen ages ago. I'm not sure what caused the change in behavior. Anyone have any ideas on fixing this?

I don't want to be able to scroll the page by selecting text. That's what the scroll wheel is for. More often than not this 'feature' just results in frustration as scrolling the page selects more text. Can I just disable this altogether somehow?

I noticed that FireFox downloaded a Firefox HTML Document called GnT6qZGD with a size of 0KB, during this time I had tabs open from both https://wago.io/weakauras and https://www.curseforge.com/

Scanned it with Bitdefender and it was clean and when editing in notepad it is empty and a blank page when accidentally opening it.

Then completed a full system scan and it come up as clean.

I have 2 questions,

1st, Is this still a bug in Firefox that appears to have been reported before? 2nd Should I be concerned about it?

Thank you

Others asked and were pointed to extensions. As long as extensions get access to my pages, I'm not willing to use any. So, is there an option in advanced settings, to return to previously viewed tab when I close a tab? Thanks, Cat

hi can anyone tell me how to get my saved passwords back into ff. they got deleted somehow by Clean Disk app

instructions ive found on web are for everything except what i need thanks

Several instances of this "verification.exe" malware appear on download history when firefox is opened as shown. Remove from history or clear downloads doesn't eliminate them. They reappear whenever firefox is opened.

Suggestions to eliminate this nuisance welcome.

Hi - I can't get 'pocket recommends' stories to appear in FF on my macbookpro (14.4.1)

I've done pretty much everything I can find online including the below – nothing works

ANy ideas?

Type "about:config" in the address bar and press Enter Click "I accept the risk!" to proceed In the search bar, type "browser.newtabpage.activity-stream.feeds.topsites" and press Enter Right-click on the "browser.newtabpage.activity-stream.feeds.topsites" preference and select "Reset" Restart Firefox and open a new tab to see if the Pocket Discover tiles appear.

I've been having problems with some websites not displaying content, others displaying error messages. So have been going through the Troubleshooting Mode and diagnostic process.

The cause is the MS CoPilot extension for Firefox.

Useful in other ways as I discovered several other extensions I don't need, hence have remained disabled.

Hi. Strange request I know because Firefox is working perfectly but Google has failed me.

We have a printer/copier in our small club. The IP address assigned is 192.168.1.125. Typing this into a browser should bring up the copier admin dashboard.

When I do this using Firefox everything works fine, BUT when I use any other browser such as Chrome, Edge or Opera I get the "Cannot connect" "Error connecting" etc message.

I removed Bitdefender antivirus and disabled Windows Defender but it's still the same.

Any network people who can point me in the right place as to where to look or report to the correct forum.

Apologies for posting in here when it's not a FF problem.

Thanks in advance TQO

FF loads so slowly and blocks so many sites that I had to disable enhanced tracking to get to mozilla.org. It can take up to 30 seconds for a site to load if I don't disable enhanced tracking, and even then, some won't load and will time out. I have 7 pinned items that load when FF opens, and it can take up to 5 minutes for all of those to load. Even on some sites where I have enhanced tracking turned off, I have to close the initial block page to get the site to load. Sometimes I have to stop the download and refresh to get the page to load. It is blocking sites that I've used for years with no problems.

What I have done: Troubleshoot mode - loaded a bit faster, but still had problems with some bookmarked pages I've used for years with no problems. It seems to hate all Google Pages, especially Google News Turned off Deceptive Content and Dangerous Software protection Turned off HTTPS only mode Turned off Block Popup Windows