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Forgot the Sync Key of an account

Hi, I have set up a Firefox Sync account lately. Yesterday, I backed up my laptop but forgot to back up the sync. Now, I can't set up the Firefox Sync service anymore, as… (читать ещё)

Hi,

I have set up a Firefox Sync account lately. Yesterday, I backed up my laptop but forgot to back up the sync. Now, I can't set up the Firefox Sync service anymore, as my email address has already registered but don't have a sync key to access.

I would like to know how to reset the sync key.

Thanks :D

Задан exklamationmark 10 лет назад

Дан ответ TonyE 10 лет назад

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Your instructions to set up Firefox Sync are faulty.

I clicked on the menu button and all there is below "Developer" is my email address (JMARKSCHWARTZ at GMAIL dot COM). There is no "Sign in to Sync". Your "Note" says tha… (читать ещё)

I clicked on the menu button and all there is below "Developer" is my email address (JMARKSCHWARTZ at GMAIL dot COM). There is no "Sign in to Sync". Your "Note" says that "If you don't see a Sync section in the menu, you are signed in to the old version of Sync." Then there is a link entitled "How to update to the new Firefox Sync." I clicked this link and found a statement to upgrade to the latest version of Firefox. Well, I already have the latest version of Firefox, 33.0.1 on my Windows 8.1, 64-bit laptop. So what gives? Will you PLEASE let me know how I can sync all of my bookmarks and home page to my new Surface Pro 3. I've already downloaded and installed the same version of Firefox on the Surface Pro 3. Thank you.

Задан Mark In Lincoln 6 лет назад

Дан ответ the-edmeister 6 лет назад

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Firefox won't read my password file

I don't know why - possibly after a firefox update to 49.0.2? But Firefox on Windows 10 is no longer saving or using my saved passwords. When I try to display saved login… (читать ещё)

I don't know why - possibly after a firefox update to 49.0.2? But Firefox on Windows 10 is no longer saving or using my saved passwords. When I try to display saved logins, there are none showing. However, I do have intact key3.db and logins.json files, and I can see in logins.json that there are lots of logins stored in there. So I'm sure the data are there, but just not being read.

Uninstalling and reinstalling didn't help. Refresh didn't help. Synch seems to connect, but doesn't help. Isn't there some command to force the browser to read the saved logins file?

Задан sdsteve 4 года назад

Дан ответ sdsteve 4 года назад

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How can the 5 minute timeout on sync verification code be increased to 10 minutes in view of delay receiving code by email?

Due to problems with upgrading my Ubuntu to 18.04, I've been forced to use a LIVE DVD for the last 8 months instead of a properly installed Ubuntu. This LIVE DVD crashe… (читать ещё)

Due to problems with upgrading my Ubuntu to 18.04, I've been forced to use a LIVE DVD for the last 8 months instead of a properly installed Ubuntu. This LIVE DVD crashes or drops out from time to time so each time this happens I have to re-sync the Firefox it brings up. This re-sync requires a verification code to be sent by email, but because that email has to go through my Google filtering process, it usually takes longer than the code's 5 minute validity before I receive it. When I do finally get it and enter the received code back in Firefox, I'm told the code is invalid or expired. This is because 5 minutes validity is just too short a time for my setup. If it were 10 minutes, that would allow me to go into Gmail -> Settings -> Accounts & Import -> Check email from other accounts -> and then order Gmail to perform a special immediate mailcheck on my selected account. As a slow elderly old codger myself, I find it too hard to do all this within 5 minutes. Why can't we make it 10 mins?

Задан advt 1 год назад

Дан ответ advt 1 год назад

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Sync Moile with PC

Hello, I always have Sync turned on, on my Laptop (PC) and my iPhone. When I reinstalled Firefox, everything was synced except my bookmarks. I have all my bookmarks on my… (читать ещё)

Hello, I always have Sync turned on, on my Laptop (PC) and my iPhone. When I reinstalled Firefox, everything was synced except my bookmarks. I have all my bookmarks on my iPhone. How do I get my bookmarks back on my Laptop? Can I somehow export my bookmarks on my iPhone, which has Firefox mobile, and email them to myself on my Laptop? I would really appreciate it very much if anyone could assist me this this issue. Thank you.

Задан David 1 год назад

Дан ответ David 1 год назад

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Firefox sync not syncing. Getting errors in logs

Wiped my windows last night and after reinstalling windows and installing firefox, none of my bookmarks, history and addons are syncing. 1573234725723 Sync.LogManager DE… (читать ещё)

Wiped my windows last night and after reinstalling windows and installing firefox, none of my bookmarks, history and addons are syncing.

1573234725723 Sync.LogManager DEBUG Flushing file log 1573234725724 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1573234725739 Sync.LogManager DEBUG Log cleanup threshold time: 1572370725739 1573234725743 Sync.LogManager DEBUG Done deleting files. 1573234738871 FirefoxAccounts INFO Polling device commands. 1573234738871 Sync.Service DEBUG User-Agent: Firefox/70.0.1 (Windows NT 10.0; Win64; x64) FxSync/1.72.0.20191030021342.desktop 1573234738871 Sync.Service INFO Starting sync at 2019-11-08 17:38:58 in browser session PU39WdOcpfXG 1573234738871 Sync.Service DEBUG In sync: should login. 1573234738871 Sync.Service INFO User logged in successfully - verifying login. 1573234738872 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1573234738872 Sync.Status DEBUG Status.login: error.sync.reason.serverMaintenance => success.status_ok 1573234738872 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1573234738872 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1573234738874 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=0 1573234739084 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/device/commands?index=0 200 1573234739084 Hawk DEBUG (Response) /account/device/commands?index=0: code: 200 - Status text: OK 1573234739085 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -84 1573234739419 Sync.Resource DEBUG GET fail 503 https://sync-663-us-west-2.sync.services.mozilla.com/1.5/105687281/info/collections 1573234739419 Sync.Resource WARN GET request to https://sync-663-us-west-2.sync.services.mozilla.com/1.5/105687281/info/collections failed with status 503 1573234739420 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.server 1573234739420 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1573234739420 Sync.ErrorHandler DEBUG Got Retry-After: 3600 1573234739421 Sync.Status DEBUG Status.login: error.login.reason.server => error.sync.reason.serverMaintenance 1573234739421 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1573234739421 Sync.SyncScheduler DEBUG Got backoff notification: 3600000ms 1573234739422 Sync.SyncScheduler DEBUG Fuzzed minimum next sync: 1573238339422 1573234739423 Sync.ErrorHandler ERROR Sync encountered a login error 1573234739423 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1573234739425 Sync.SyncScheduler DEBUG Next sync in 3742910.1557205166 ms. (why=schedule) 1573234739428 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.sync.reason.serverMaintenance(resource://services-sync/service.js:984:15) JS Stack trace: onNotify@service.js:984:15 1573234739428 Sync.Service DEBUG Not syncing: login returned false.

Задан mannysjohal 1 год назад

Дан ответ cor-el 1 год назад

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ALL my Firefox synced data is lost

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail. I had a Windows 10 update issue so I decided to format my PC. My sync… (читать ещё)

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail.

I had a Windows 10 update issue so I decided to format my PC. My sync was enabled and all data was synced normally. I went ahead and formatted it, and installed a new copy of Win 10, and all softwares, including FF. Now after syncing for over an hour, I cannot find anything. No history, no bookmarks, no logins, nothing.

This is definitely something to do with your update. I cannot figure anything else out. How can I get my old data back? This is absolutely ridiculous and frustrating.

I have 2 other laptops with FF synced, but they aren't booting up either because of hardware failures. I cannot risk turning them back on, and loosing my FF data from those laptops.

Please advise, how to access my cloud data on FF, or should I switch over to Google chrome because of your incompetency?

Задан mal1k 1 год назад

Дан ответ Wesley Branton 7 месяцев назад

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Sync won't synchronize my bookmarks.

In July, I first installed Sync on my PC (Windows 7), my smartphone and my tablet (both Android 4.2.2). It worked perfectly, with all bookmarks, history and tabs synchro… (читать ещё)

In July, I first installed Sync on my PC (Windows 7), my smartphone and my tablet (both Android 4.2.2). It worked perfectly, with all bookmarks, history and tabs synchronized, and proved useful during holidays as I was only left with my Android devices.

I haven't been using Firefox much with my Android devices lately, but yesterday, when I checked their bookmarks, I realized they were out of sync with my PC's bookmarks.

I have been through all the tips offered on this site (unlinking, updating, re-linking...), with limited success : the history of the various devices in synchronized, but NOT the bookmarks.

I tried to create a new account with a new email address, but I am still waiting to receive the email for verification (although the email address works fine). Therefore I have deleted my 'old' account and re-created a new one, with the same email address.

Any clue as to how to synchronize the bookmarks?

Задан xpd64 6 лет назад

Дан ответ xpd64 6 лет назад

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Can't disable sync, can't determine whether it's old or new, etc.

I want to disable Sync. The various instructions for doing so refer to unchecking a box which doesn't exist and resetting an about:config entry which also doesn't exist. … (читать ещё)

I want to disable Sync. The various instructions for doing so refer to unchecking a box which doesn't exist and resetting an about:config entry which also doesn't exist. I can't figure out whether I have an older or new version, my logon no longer works, and don't think I ever set up a Firefox account, but again, can't find out.

Задан AndrewA 6 лет назад

Дан ответ the-edmeister 6 лет назад

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I have tried Syncing with the new firefox Sync and I keep getting an error "Unkown Error"

I Keeping getting this issue even restarting my computer, logging in and out of my profile and reinstalling the latest version of Firefox. I upgraded to the new profile y… (читать ещё)

I Keeping getting this issue even restarting my computer, logging in and out of my profile and reinstalling the latest version of Firefox. I upgraded to the new profile yesterday and that's when the problem started.

Please Help

Задан macshanemike 6 лет назад

Дан ответ philipp 6 лет назад

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Unable to use HTTPS after reinstalling firefox

Hi, Firefox wasn't playing any videos on the bbc website so I uninstalled and reinstalled it and now I'm not able to sign into my account to sync my settings. Also its no… (читать ещё)

Hi,

Firefox wasn't playing any videos on the bbc website so I uninstalled and reinstalled it and now I'm not able to sign into my account to sync my settings. Also its no displaying the Mozilla pages correctly I just get text versions of the pages. I get the following error message when trying to sign in

"The owner of accounts.firefox.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate."

I am using windows 10 insider preview build 14271.rs1_release.160218-2310 and the latest version of firefox. I have also tried the latest beta and the developers edition all with the same error. I also get a message telling me I'm not connected to the internet which clearly I am as I'm using edge to post this here.

Задан Gh0sty 5 лет назад

Дан ответ guigs 5 лет назад

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I have two types of Firefox settings on one pc. Which one is leading?

I made a Firefox account a while ago. I use Firefox in my user account as well as when I work in the Admin account. I think I have noticed before that these two Firefoxes… (читать ещё)

I made a Firefox account a while ago. I use Firefox in my user account as well as when I work in the Admin account. I think I have noticed before that these two Firefoxes were automatically synchronized now and then. But since I had to deal with a problem in the Admin account (continuously opening download windows) and reset Firefox there, the Hans- the user- Firefox differs from the Admin Firefox. That does not matter much in itself, but what if ever I change computer or something? Which version will be leading then, and decide on what kind of Firefox will be installed?

Задан hans.jacobs 4 года назад

Дан ответ hans.jacobs 4 года назад

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I use 1 PC with FireFox, Why do I need Sync ?

Hello, I did the Menu... Help...About Firefox Again and Lost All My Bookmarks...! Now I keep getting a Notification to Reconnect to Sync...! I have One Laptop using Firef… (читать ещё)

Hello, I did the Menu... Help...About Firefox Again and Lost All My Bookmarks...! Now I keep getting a Notification to Reconnect to Sync...! I have One Laptop using Firefox, why do I need Sync...?!?

Задан gw1110 2 года назад

Дан ответ jscher2000 2 года назад

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I want to add a second user to my sync for work puposes only, but without a second Account

I'm currently using firefox sync for everything, but I wanted to set up an instance for workpurposes only, but still using my regular account. Is there a feature that all… (читать ещё)

I'm currently using firefox sync for everything, but I wanted to set up an instance for workpurposes only, but still using my regular account. Is there a feature that allows this, or is it possible to implement that?

Задан mir.auch 1 год назад

Дан ответ mir.auch 1 год назад

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I can't get the sync to work or accept a generated sync key

I have gotten a new computer to replace a new one that was defective & have been trying to sync the new new one & I can't get it to sync. I generate a 9 digit co… (читать ещё)

I have gotten a new computer to replace a new one that was defective & have been trying to sync the new new one & I can't get it to sync.

I generate a 9 digit code from the defective one to enter it into the new computer but then it asks for a sync recovery code which I never was asked for before when I synced. I said I lost it & I generated a new one. When I put the code in that was generated from the other computer it doesn't accept it & says it's not valid. I've even tried saying I lost the computer & let it generate a new code & it won't accept that.

I unsynched the defective computer & it still won't work.

I'm getting very frustrated because I can't access my add on's, etc.

I can't even find a phone number to call & get help from anyone. VERY FRUSTRATED!!!!

I need to get this resolved fast because I have to return this computer!!!!

HELP!

Задан nedraspyro 7 лет назад

Дан ответ cor-el 7 лет назад

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Firefox 32 and 34 not syncing even in a clean install

I have been using Firefox Sync since it was an extension called Weave and it has worked perfectly until now. I was using Firefox Aurora on Ubuntu 14.04 but I had to unins… (читать ещё)

I have been using Firefox Sync since it was an extension called Weave and it has worked perfectly until now.

I was using Firefox Aurora on Ubuntu 14.04 but I had to uninstall Ubuntu completely from my computer and install Windows 7. The point is that on Windows I tried with Firefox Aurora (34) and Release (32) to recover my bookmarks and none of them is syncing. Everything looks to work fine, even I can see a message saying "Firefox will begin syncing momentarily" after logging in with my account but that never happens. It says it's correctly synced but I never get the bookmarks/history from my old Ubuntu.

I have more devices connected to my account but only can access one them right now, it is my Android phone where I have Firefox Beta (33). There everything works fine, I have my bookmarks as they were in my Ubuntu.

Any idea what's going on? Let me know if you need any other information.

Задан Albert 6 лет назад

Дан ответ rfkelly 6 лет назад

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Can sync be paused?

The only way to pause sync is through Options\Preferences, then signing out of sync. By then, the damage is done. Users should be able to pause sync by easier access, as … (читать ещё)

The only way to pause sync is through Options\Preferences, then signing out of sync. By then, the damage is done. Users should be able to pause sync by easier access, as well as set the cycle of syncing at the user\'s discretion.

Задан ineuw 3 года назад

Дан ответ the-edmeister 3 года назад

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All passwords on desktop disappeared available on android but will not sync

Today for no reason all my saved passwords on my desktop Firefox browser have disappeared. Fortunately on my android phone they all still exist. I have tried to sync and … (читать ещё)

Today for no reason all my saved passwords on my desktop Firefox browser have disappeared. Fortunately on my android phone they all still exist. I have tried to sync and on Android it confirms sync has happened but the passwords will still not show on the desktop browser. Only new passwords now entered are being recorded.

I have never had this problem ever and have done nothing today that would cause this to happen

I have the most recent FF 66 and up to date Windows 10

Any suggestions welcome please.

Задан adrian29630 2 года назад

Дан ответ FredMcD 2 года назад

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WHERE IS MY BOOKMARKS AFTER SYNCING FIREFOX?

before installing windows again, i sync my account in firefox and after that, installing windows and firefox. my account is empty for bookmarks and saved passwords … (читать ещё)

before installing windows again, i sync my account in firefox and after that, installing windows and firefox. my account is empty for bookmarks and saved passwords

Задан Mahdi Pishguy 1 год назад

Дан ответ Creg 1 год назад