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is it possible to get help from technical specialists from mozilla?

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help m… (читать ещё)

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help me. I can't find if I can to get help from technical specialists of mozilla company? Is there only this community? This is really huge problem for me, because I work a lot with google docs and if I don't solve this problem then I'll have to go to another browser, but I don't want to :(

Задан Aivory 1 месяц назад

Дан ответ jscher2000 - Support Volunteer 2 недели назад

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Difference between ESR versions

What are the differences between Firefox ESR 91.12.0 and Firefox ESR 102.1.0 (available https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr)? I've read all I … (читать ещё)

What are the differences between Firefox ESR 91.12.0 and Firefox ESR 102.1.0 (available https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr)?

I've read all I could find on the ESR releases and even found this release calendar that indicates that there are two versions, but not why there are two ESR versions.

Задан 7l0wtyly 6 месяцев назад

Дан ответ cor-el 6 месяцев назад

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Shockwave no longer works

Since I upgraded to version 94.0.1 I can no longer access games at shockwave.com, such as https://www.shockwave.com/gamelanding/the-daily-snoop-a-hidden-object-game.jsp. … (читать ещё)

Since I upgraded to version 94.0.1 I can no longer access games at shockwave.com, such as https://www.shockwave.com/gamelanding/the-daily-snoop-a-hidden-object-game.jsp. All I get is the initial splash screen.

It does work on MS Edge and since I no longer have Adobe Flash installed on my computer that shouldn't be an issue.

I have also submited this question to Shockwave. Do you have any suggestions?

Thanks.

Задан crl4242 1 год назад

Дан ответ cor-el 1 год назад

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"Custom" Print Option No Longer Works

FF has been my default for decades primarily because of superior print options. I use Custom Print option to print out pages in larger front, but this no longer seems to … (читать ещё)

FF has been my default for decades primarily because of superior print options. I use Custom Print option to print out pages in larger front, but this no longer seems to work in 92.01. At say 115 custom I lose text to right and bottom of page (both in preview and print to PDF).

Задан rrichard 1 год назад

Дан ответ jscher2000 - Support Volunteer 1 год назад

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Firefox address bar under remote control. No solution found in community or on web yet.

Greetings. I have scoured the web and read all the community posts on this robot head, under remote control, and orange stripes in the address bar problem that so many pe… (читать ещё)

Greetings. I have scoured the web and read all the community posts on this robot head, under remote control, and orange stripes in the address bar problem that so many people seem to be having. There are a few answers, but almost all of them use very technical terms that are way above my head and not defined. None of them provide a sequence of steps to fix the problem that a browser novice might be able to follow. Surely there must be a way to fix this or to explain to frustrated users why it is there and not removable. None of my other Firefox browsers have this on other machines.

Is there a series of steps to solve the problem? That would be so helpful especially without undefined terms. Thanks so much. This type of answer will help so many frustrated users (me included of course) :)

Задан photonic 1 год назад

Дан ответ cor-el 1 год назад

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How Can i Disabled More Tool option in Firfox???

I need to delete or Disabled this Option (More Tool) HOW ???? I downloaded a file called chorme and im put on the userChrome.css my order but its doesn't make a change s… (читать ещё)

I need to delete or Disabled this Option (More Tool) HOW ???? I downloaded a file called chorme and im put on the userChrome.css my order but its doesn't make a change so please tell me new code to disable this option and what do you mean by (Replace this SAMPLE CONTENT with your own CSS) on userChrome.Css ???? i dont know how i get my CSS to replaced it rather tan sample why there are not any video in youtube or here that explan how to make change on userChrome.css

Задан anas.ahmadd2000 1 год назад

Дан ответ jscher2000 - Support Volunteer 1 год назад

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Local password manager

Im use FF for testing websites on my local http-server (inside local network) and don't have access to internet. How i must use LockWise for store my 100++ passwords for … (читать ещё)

Im use FF for testing websites on my local http-server (inside local network) and don't have access to internet.

How i must use LockWise for store my 100++ passwords for testting sites whithout internet acess?

I need tool same as old Password Manager with local psaaword's DB. Any idea?

Thx.

Задан lsembx 1 год назад

Дан ответ cor-el 1 год назад

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view image info gone from right-click menu in Developer v87.0b3 (64-bit)

When I right click on an image in Firefox, I've always been able to select "view image info". This is very helpful, but now it appears to be gone in latest Developer edi… (читать ещё)

When I right click on an image in Firefox, I've always been able to select "view image info". This is very helpful, but now it appears to be gone in latest Developer edition. Do others see the same. If so, why was it removed? It's still there in the regular version of Firefox.

Задан spinweb 1 год назад

Дан ответ jscher2000 - Support Volunteer 1 год назад

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youtube video quality not going over 480p

i just last night switched to Firefox and i am loving it! the only issue i have is that YouTube does not seem to be able to go over 480p no other website has this issue (… (читать ещё)

i just last night switched to Firefox and i am loving it! the only issue i have is that YouTube does not seem to be able to go over 480p no other website has this issue (for ex twitch) and if this could be fixed i would never go back to chrome

Задан biqxed 3 месяца назад

Дан ответ jscher2000 - Support Volunteer 3 месяца назад

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when I try to download the QU210Installfiles.exe FireFox adds a .jpg to it making it QU210InstallFiles.exe.jpg

FireFox keeps putting a .jpg at the end of any file I try to download with .exe as its extension and adds a .jpg, example, when I download QU210InstallFiles.exe it change… (читать ещё)

FireFox keeps putting a .jpg at the end of any file I try to download with .exe as its extension and adds a .jpg, example, when I download QU210InstallFiles.exe it changes it to QU210InstallFiles.exe.jpg and I cannot there for install the program because it has the .jpg added to it and it wants to open in windows media viewer instead. It never use to do this, what have you guys done....uuhhhh, any help would be nice and I thank you. Daniel Goggia

Задан danielos2 5 месяцев назад

Дан ответ danielos2 5 месяцев назад

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Facebook page jumps when typing a reply

When I start to type a reply to a Facebook post, the page scrolls down so that the line I am typing disappears one line below the bottom of the screen. I have to scroll … (читать ещё)

When I start to type a reply to a Facebook post, the page scrolls down so that the line I am typing disappears one line below the bottom of the screen. I have to scroll down to see what I'm typing. Also, it jumps down the same way whenever I hit the backspace key to edit what I'm typing.

I discovered a previous (archived) post on this forum that suggested using "about.config" and making sure that the value setting for browser.backspace_action is equal to 2. But that didn't change the annoying behavior. Is there any other value I should try? It's not clear what the number means.

Nor did setting browser.backspace to true (or to false) seem to help with the unwanted jumping upon use of the backspace key.

This only seems to happen with Facebook, but it's quite annoying.

Задан jay46 9 месяцев назад

Дан ответ jay46 9 месяцев назад

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Downloading Audio Books from Audible

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 … (читать ещё)

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 works, but is messy. I`m informed by Audible Support that the fault lies with Mozzilla.! Regards, Tony Jackson

Задан Samsung tab 1 год назад

Дан ответ jscher2000 - Support Volunteer 1 год назад

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Google bing anoying search page

I have removed Bing from search but Google keeps sliding in a Bing search page when I click to open a new window! How do I stop it? I don't use Google for my browser and… (читать ещё)

I have removed Bing from search but Google keeps sliding in a Bing search page when I click to open a new window! How do I stop it? I don't use Google for my browser and I don't use Bing search, period!

Задан flntlok 1 год назад

Дан ответ flntlok 1 год назад

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Screenshot isn't work properly since updateing to Firefox 88

When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and downl… (читать ещё)

When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and download an image from Instagram. I right click on the image as I always have and it screenshots and saves multiple images instead. I never had this problem before updating to Firefox 88 and I've been using the screenshot feature for well over two years. I tried uninstalling and reinstalling Firefox and I'm still having the same problem. The image I'm trying to save is the one on the upper right.

Задан brianheckert 1 год назад

Дан ответ brianheckert 1 год назад

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How do I get obsolete info out of a typing box?

Recently, I had to change my username at my bank's website because somebody was trying a brute force attack on my password. Now, the site still shows my old username, al… (читать ещё)

Recently, I had to change my username at my bank's website because somebody was trying a brute force attack on my password. Now, the site still shows my old username, although I've gone to my Saved Logons in Preference and removed all logons for that site except for the correct one. I have to delete the old username from the typing box every time I log in there, after which I can select the correct (and only) saved username/password.

Задан sideburns 2 года назад

Дан ответ sideburns 1 год назад

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Search suggestion cannot be disabled

I have firefox set up so that it does not suggest anything except for my bookmarks. So when I type in the address bar the only suggestions that come up are my bookmarks, … (читать ещё)

I have firefox set up so that it does not suggest anything except for my bookmarks.

So when I type in the address bar the only suggestions that come up are my bookmarks, no other suggestions.

For example when I need to translate something quick and want to go to the bookmarked page for google translate as soon as I type "trans..." it will suggest the link, Which is what I want and expect and is efficient.

But as has happened before, now I get a random suggestion coming up first so I have type more just to get to the same result otherwise I end up following a link to a suggested site which is at best aggravating.

I checked my seeting and there is one box ticked in the search suggestion settings that I cannot disable. I have tried and it always comes back.

How can I fix this?

Thanks in advance.

Задан mdamarell 1 месяц назад

Дан ответ cor-el 1 неделю назад

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Browser does not work. At all.

Previously to a mac OS upgrade to 11.6.1, the browser worked fine. Now, nothing loads even though all the other browsers work fine. Pages just display "Secure Connection … (читать ещё)

Previously to a mac OS upgrade to 11.6.1, the browser worked fine. Now, nothing loads even though all the other browsers work fine. Pages just display "Secure Connection Failed." I have gone through and executed the adjustments on the "Websites don't load - troubleshoot and fix error messages" page but it still does not work.

Задан santucci.chris 8 месяцев назад

Дан ответ jonzn4SUSE 8 месяцев назад

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A recent microsoft update changed all the lovely Firefox pdf icons to ugly ones with huge red capital letters PDF on them. Please, how do I get back the elegant Fox?

I'm sure someone knows how to change pdf icons. I've only been able to change the shortcul icon (which doesn't need changing - microsoft didn't work its evil on it). Plea… (читать ещё)

I'm sure someone knows how to change pdf icons. I've only been able to change the shortcul icon (which doesn't need changing - microsoft didn't work its evil on it). Please share your expertise!

Задан Kangalarue 9 месяцев назад

Дан ответ Kangalarue 8 месяцев назад

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How do I stop that annoying url popping up at the bottom of my screen?

When I am watching a TV stream on my PC; when I hover on (some) pictures or videos, a supremely annoying pop-up url appears at the bottom of my screen. I have some learni… (читать ещё)

When I am watching a TV stream on my PC; when I hover on (some) pictures or videos, a supremely annoying pop-up url appears at the bottom of my screen. I have some learning problems and can not figure out the 'userChrome.css' method. I can not work with long streams of multiple overlapping instruction. I am not tech savvy. I do not understand 'layers' and stuff like that. I can do the 'about:config' thing, if anyone knows whether or not if I can fix it from there, I would be eternally grateful. Thanks.

Задан mckendrick 10 месяцев назад

Дан ответ -elison- 10 месяцев назад