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  • Решено

How to fix Firefox freeze after clicking "Save Image As" from dropdown context menu?

The Firefox process seems to freeze after "mouse button up" from "Save Image As". Sometimes the context menu stays frozen on the screen, sometimes it does not. There is n… (читать ещё)

The Firefox process seems to freeze after "mouse button up" from "Save Image As". Sometimes the context menu stays frozen on the screen, sometimes it does not. There is no ability to switch tabs or cancel the context menu. The image itself never saves to disk. I have reformatted and installed Firefox several times fresh out of the box and it still has this behavior. Running Firefox from the console and having Firefox freeze gives no indication or error or message about what is going on. I would say this happens 1 out of 20 images saved. I can easily reproduce this behavior, even though it is inconsistent.

Задан Rob 2 месяца назад

Дан ответ Rob 1 месяц назад

  • Решено

I have problems with netbank.

I´m from Denmark and have problems with netbank. In firefox can´t send money. have to go to microsoft edge. I like firefox have use for many year... Any solution? … (читать ещё)

I´m from Denmark and have problems with netbank. In firefox can´t send money. have to go to microsoft edge. I like firefox have use for many year... Any solution?

Задан beowolf2010 2 месяца назад

Дан ответ ·´¯`·...¸>-)))º> ~dbben 2 месяца назад

  • Решено

Linkedin will not load

Like several others recently posted, since at least the last upgrade I cannot get LinkedIn to open in Firefox. I can get to it in several other browsers on my Win 10 Pro … (читать ещё)

Like several others recently posted, since at least the last upgrade I cannot get LinkedIn to open in Firefox. I can get to it in several other browsers on my Win 10 Pro 64-bit system. I've tried all the "fixes" posted by others without success, so I'm assuming that the problem is something that Mozilla broke with its last update. Also unfortunately, the Firefox problem submission form is currently offline, so I'm hoping someone involved with the development and help process is monitoring these kinds of posts so they can learn about problems that need to be fixed.

Задан letkin 2 месяца назад

Дан ответ letkin 1 месяц назад

  • Решено

Right Click [W} Open Link New Window, changed to [D].

From the very start, for the last 25+ years, Right Click a link, and hit the letter W to open the link in a new window... Suddenly, with 88 Update, it is now the letter … (читать ещё)

From the very start, for the last 25+ years, Right Click a link, and hit the letter W to open the link in a new window... Suddenly, with 88 Update, it is now the letter D. (while everything else in Windows is still W)

How do I get it back to [W] (Industry Standard is W)

Why did Mozilla change the letter to D?

I don't mind having to train myself to use D instead of W... I do mind that everything else still uses W, so I have to train myself to only use D in Firefox.

Задан wizflip 3 месяца назад

Дан ответ cor-el 1 месяц назад

  • Решено

FF 88/widevine bug with Amazon prime videos not playing HD 1080p

Whenever I play a video on amazon prime thru FF 88 it is SD. When I go to the options for video it says HD is unavailable even if best is selected. When the video first p… (читать ещё)

Whenever I play a video on amazon prime thru FF 88 it is SD. When I go to the options for video it says HD is unavailable even if best is selected. When the video first plays the HD icon will come up for about a second, but faded, than go away right after. Usually when it does that it becomes solid white and shows HD at 1080. I'm using Win 10 64-bit Pro 20H2.

When I try watching the same videos in Chrome I have no issues and the content plays fine in HD 1080p.

I tried removing all history, refreshing FF, uninstalling and re-installing my NVIDIA drivers but same issue. I am on 88.0. No add ons or themes. Just default FF after refresh. Nothing helps.

I have seen other reports of widevine crashing but I dont have that issue. FF just wont play Amazon video in HD anymore.

Edit:

After trying some things and completely uninstalling firefox from system and all folders I finally got Amazon to play HD 1080p content again, but only a short while.

For some reason on refreshed or completely new installs of FF 88 amazon would have issues and only play SD. Even if all folders were deleted before install. When I installed the previous version of FF to 87 content was once again playing back at HD 1080p. I than updated to 88 and it was ok but only for a bit.

Even though FF 87 installed and updated widevine, FF version 88 would update it again a short while later but the version numbers of widevine (4.10.2209.1) stayed the same. Whatever version 88 is doing to widevine it seems to cause a conflict preventing Amazon from playing videos in HD content.

Edit 2:

From my other computer which had not updated to 88 yet had widevine version 4.10.1582. I took all those files and replaced the ones in the folder for 4.10.2209.1. I have updates disabled for widevine now and Amazon is playing HD 1080p once again with no issues. So whatever the update did with widevine it is definitely causing a conflict with playing back HD 1080p content on Amazon Prime video.

Задан arugula 3 месяца назад

Дан ответ SUMOsJR 2 месяца назад

  • Решено

Need help changing primary e-mail address on Mozilla support forum

I set about updating my e-mail address on this forum. I followed a hyperlink which had been e-mailed to me automatically in the past by the forum, and which pointed to s… (читать ещё)

I set about updating my e-mail address on this forum. I followed a hyperlink which had been e-mailed to me automatically in the past by the forum, and which pointed to support.mozilla.org

The first screen (whose URL I don't want to try to get right now because doing so might sign me out of my Support.Mozilla.org account) offered only an option for creating a new account, not signing into an existing account. It turns out that this is a very significant wording mistake that needs to be corrected.

Since I thought my existing account didn't exist anymore, I made a new account with my new e-mail address.

Then I found that the short username assigned to my new account had a "1" suffixed - which meant that my existing account did exist after all. So I deleted the new account. I also managed to sign into my existing account by using the misleadingly named "Create a new account" method.

The next problem was how to change my primary e-mail address. There is no evident way to do this. I eventually found article https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts which confirmed my suspicion that the recommended workaround is to add the new address as a "secondary address," then delete the primary address. This is another significant issue that needs to be corrected. I'm registered on possibly dozens of Web forums etc. & all of them (except Mozilla) simply let me change my e-mail address when I need to.

Anyway, now apparently the support forum doesn't let me add my current e-mail address as a secondary e-mail address, because there is still a record of this address on the defunct account that I just now created. Also, the error message here is worded incorrectly (it claims that my new e-mail address is the same as my old e-mail address).

Can I please have assistance from a forum admin in getting my e-mail address updated, without change to my short username.

I also wish there were a more obvious way to ask for help (or raise defect reports) regarding the forum itself.

Thanks for your help.

Задан dg1727 2 месяца назад

Дан ответ dg1727 1 неделю назад

  • Решено

No menu, bookmarks, address bar or add-on icons.

Instead, I have a plain white background image. Right clicking on it gives me desktop menu options. To close the web browser, I have to right click the program in the tas… (читать ещё)

Instead, I have a plain white background image. Right clicking on it gives me desktop menu options. To close the web browser, I have to right click the program in the taskbar. This is also not just firefox. Chrome and Edge are doing the same thing. Edge has 0 add ons, Chrome and Firefox have the same add ons. My firefox version is 88.0.1, I'm running Windows 10 up to date, I have a high speed internet connection. This issue started maybe 3 days ago. I tried bringing it up in safe mode (troubleshoot mode) and still didn't have any of my normal buttons (close, minimize, maximize).

I can temporarily fix the issue, if I hit the F11 (full screen), the screen will jump, at first no change (it would be entering full screen when I hit it first), hitting it again (exit full screen) will bring back my normal window, complete with add-ons, all buttons and even my background image.

I'm attaching a screenshot. I'm really at a loss on this one. Any help would be appreciated.

Dave

Задан Dave254 2 месяца назад

Дан ответ Dave254 2 месяца назад

  • Решено

Can't Import Files from CSV

I'm trying to import logins and passwords from my old computer to the new one. It showed up as a JSON file and I converted it to CSV, but can't load it onto Mozilla. The … (читать ещё)

I'm trying to import logins and passwords from my old computer to the new one. It showed up as a JSON file and I converted it to CSV, but can't load it onto Mozilla. The "how-to" article says the Import From Files option had a bug and now what can I do?

Задан joyce.wolf 2 месяца назад

Дан ответ jscher2000 2 месяца назад

  • Решено

Not playing hd video on Amazon

Since your last updates I have not been able to play hd video on Amazon prime. I also can't play any videos on Peacock(6000 error code) and who knows what else I haven't … (читать ещё)

Since your last updates I have not been able to play hd video on Amazon prime. I also can't play any videos on Peacock(6000 error code) and who knows what else I haven't come across yet. Please fix, I hate throwing away good money on poor playing videos. Thanks for your time and efforts in the matter.

Задан mflash345 2 месяца назад

Дан ответ mflash345 2 месяца назад

  • Решено

Can we bring back a more compact view on FF 89 ?

Hi, I've just discovered that the "compact" layout has been removed from Firefox version 89. On top of that it look slike custom css is no more supoprted either. Is there… (читать ещё)

Hi,

I've just discovered that the "compact" layout has been removed from Firefox version 89.

On top of that it look slike custom css is no more supoprted either.

Is there hope to get the compact layout back ? Where should we upvote for feature requests or the like ?

Задан gthyzxojmrt 1 месяц назад

Дан ответ TyDraniu 1 месяц назад

  • Решено

Turning Off Update Reminders in Firefox

Hello, How can I permanently deactivate this nagging update reminder in the upper right corner (green arrow over Application Menu button) and frequent pop-ups in upper r… (читать ещё)

Hello,

How can I permanently deactivate this nagging update reminder in the upper right corner (green arrow over Application Menu button) and frequent pop-ups in upper right corner where I have to repeatedly click on "Not Now"?

I'm not upgrading to v89 because the next update will once again BREAK my userChrome.css code and my user interface (with tabs on bottom and custom button images) will appear scrambled.

I'm quite tired of having to jump through hoops and search for CSS solutions to fix these issues every few updates. It causes me too much anxiety.

I'm sticking with v88.0.1 for the forseeable future.

How can I shut off this annoying update reminder permanently?

Thanks.

Задан Slouch 1 месяц назад

Дан ответ Slouch 1 месяц назад

  • Решено

Cannot find a way to run extension properly

Just now I was about to use <Zotero Connector> add-on. But I cannot find its iconic to click in toolbar as usual. Also I found all extensions iconic were removed. … (читать ещё)

Just now I was about to use <Zotero Connector> add-on. But I cannot find its iconic to click in toolbar as usual.

Also I found all extensions iconic were removed. I can find them in Add-ons Manager where only enable or disable is allowed to choose but, some of them should take extra user input to run e.g. save to cloud / save to local which, in previous days, are gotten via second click after first click on the iconic.

I tried to drag them into toolbars but found none available in candidates.

Could someone tell me Where can I run the second click?

Задан feuker 3 месяца назад

Дан ответ feuker 3 месяца назад

  • Решено

Google Maps Shows Wrong Location...Only in Firefox

If I open Google Maps in Firefox, it shows I'm in Lubbock, Texas. I am not. I'm in Arizona. Google Maps on Chrome gets it right. Bing maps gets it wrong in Firefox bu… (читать ещё)

If I open Google Maps in Firefox, it shows I'm in Lubbock, Texas. I am not. I'm in Arizona. Google Maps on Chrome gets it right. Bing maps gets it wrong in Firefox but right in Chrome too. Same with Google Earth in the browser. My IP location is correct and shows I'm in AZ. It's seems to be a Firefox issue. I've turned location off and back on. Cleared cookies. I'm at a loss.

Задан danmcmartin 3 месяца назад

Дан ответ danmcmartin 3 месяца назад

  • Решено

Firefox Screenshot Utility Missing from Three Dot Menu

I use the browser-integrated snipping/screen-shot tool constantly. Today I discovered that it is no longer available from the three dot menu in the address bar. Why? C… (читать ещё)

I use the browser-integrated snipping/screen-shot tool constantly. Today I discovered that it is no longer available from the three dot menu in the address bar. Why? Can it be restored? Has it been relocated? Discontinued? This is one of the primary features that I rely on in Firefox.

Задан wynden 3 месяца назад

Дан ответ jscher2000 3 месяца назад

  • Решено

The ability to "Save As" when downloading from a web page

I really miss the ability to have a "Save As" choice when i download pdf's or pictures from the web I'm always on the latest version of Firefox but only gets 'Open', Open… (читать ещё)

I really miss the ability to have a "Save As" choice when i download pdf's or pictures from the web I'm always on the latest version of Firefox but only gets 'Open', Open with' and 'Save'...

Often the downloaded files gets lost in the wrong folder or hide itself with a crazy name that 'the web page' has given it.

AS both Google Chrome and Windows Edge offers that possibility and has for long, please include that feature in the next update...??

Thank You

Niels

Задан Niels Erik Mogensen-Larsen 2 месяца назад

Дан ответ Niels Erik Mogensen-Larsen 2 месяца назад

  • Решено

Mile Wide Back tweak

Is anyone out there familiar with the "Mile Wide Back" addon? It allow you to go to the previous web site page or the next page with a left/right mouse click on the left … (читать ещё)

Is anyone out there familiar with the "Mile Wide Back" addon? It allow you to go to the previous web site page or the next page with a left/right mouse click on the left page border. I'm hoping someone who knows it's history will have a workaround for a problem it has. Apparently, the developer is no longer available.

https://addons.mozilla.org/en-US/firefox/addon/milewideback-webext/?utm_content=addons-manager-reviews-link&utm_medium=firefox-browser&utm_source=firefox-browser

I've been using it for years. It was modified for quantum, but there is a problem. One of it's functions is to scroll thru tabs with a mouse wheel turn. I wouldn't want that feature even if it did work right, but it's broken.

One lone click of the mouse wheel on the left page border and it scrolls thru 6 tabs. Two clicks, 12+ tabs, etc. There's no option to disable that feature.

However, in it's pre-quantum version, there were about:config commands that could modify it's behavior.

I have another handy app, Volume2. You can set it up to change volume with a mouse wheel turn while touching the left border of any window. Up until recently, this feature superseded the Mile Wide Back function, but lately it stopped helping.

Since neither the apps have changed in over a year, I believe the change in behavior is due to Firefox 88,which was released around the same time this started happening.

Задан noel_envode 2 месяца назад

Дан ответ jscher2000 2 месяца назад

  • Решено

Firefox icon gone from taskbar and desktop and I can't get it back

As the subject says. I can still search for the firefox app and open it that way or I can start it from the START page that comes up when I hit the windows key on the key… (читать ещё)

As the subject says. I can still search for the firefox app and open it that way or I can start it from the START page that comes up when I hit the windows key on the keyboard. But I am not allowed to drag and drop it onto the taskbar as it says it's already there. It's sorta there I guess because FF is open right now while I type this and this open tab is indicated on the taskbar. If I were to close the FF window there would be no FF logo on the taskbar.

Right clicking the firefox app in the start list that comes up when I left click on the windows icon in the lower left or hit the windows key on my keypad gives me options to unpin FF from the start page or unpin it from the taskbar. I don't want to do that.

I did something to mess this up and I can't fix it. I want the FF logo back on my taskbar so when I power up the machine I can click on the logo in the taskbar to get to the browser with all my previously open tabs back.

The latest Windows 10 a Lenovo yoga laptop if it matters.

Thanks

Задан buythiscanoe 2 месяца назад

Дан ответ Scribe 2 месяца назад

  • Решено

Cookies required to use Firefox

Getting Cookies required to use Firefox To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once. messag… (читать ещё)

Getting Cookies required to use Firefox To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once.

message after the upgrade and it's very frustrating that mozilla push these updates without testing them properly. What I did -Tried adding an exception with allow for Cookies -Changed Standard mode to Custom - Tried with private browsing - Cleared cache - Switched off Tracking and protection for this website as well as opencart.zendesk.com

Nothing helped. On chrome it works. How to fix this ?

It is really irritating when things does not work seamlessly. I've been using FF for more than a decade and got used to it now I can't shift to Chrome kindly help me resolve this

Задан sweatbar 2 месяца назад

Дан ответ jscher2000 2 месяца назад