Форум поддержки Firefox

Hi. I've noticed similar messages like this after previous Firefox upgrades, but not for the latest.

My Firefox ESR was automatically updated to 78.11 on June 1, 2021. Since then I have not been able to access Amazon Prime. The error says:

Your web browser is missing a digital rights component.

In your web browser’s address bar, type about:addons, press Enter, and then on the left, click Plugins. For the Widevine Content Decryption Module, select Always Activate, and then refresh the video’s page and try watching the video. If the video doesn’t play, go back to Plugins, click the gear icon at the top of the page, and then click Check for Updates. When the plugins have updated, refresh the video’s page, and then try watching the video.

The suggestions get me no where. It is already on "Always Activate" and newer updates are available.

I tried uninstalling and reinstalling a early version, but this does not work either. I get a message at the top saying that "Firefox is installing components needed to plate the audio or video on this page. Please try again later." "Later" is apparently never.

Has any else had this issue? Any suggestions would be appreciated.

I do not use the sync function to keep my bookmarks up to date on separate computers. I have a location on a server that I can access from any of my machines. Usually I import and export to html bookmark file.

I have organized my bookmarks into various folders. When I attempted to update one of my boxes, all the bookmarks were removed from the folders and placed in a huge list in Other Bookmarks. The folder structure did not change, but all the folders were empty.

I tried to use a json file as an alternative, but this also had the same result.

I run Debian Linux on all my machines, if that matters.

What could be the problem?

Thanks in advance.

Until sometime around earlier this year, I was able to use "Import bookmarks from HTML" between different PCs/laptops, and it would always restore everything flawlessly from that backup file: all folders intact, and every single bookmark in the exact order it's been for about 14 years.

But now, whenever I use the Import feature, all folders are flattened/emptied and everything goes into alphabetical order. No matter what I do, they will not load in my uniquely crafted order (based on the sidebar, which I use exclusively). Everything goes into a single unmanageable lump in Bookmarks Menu.

Restoring from JSON makes no difference.

Versions tested from 78ESR all the way to 91. At one point, I went back to 88 and it worked fine for a day or two, but then didn't.

We are running FF ESR 78.14.0. I see that ESR 91.1 is now out. I have seen this article on Firefox ESR release cycle, but not able to find out what the schedule is (ie overlap) for 78 and 91 releases. I am trying to do some upgrade planning. I expect 91.2 will auto upgrade and like to know how soon, otherwise I may need to manual update machines.

It would be nice if this page could be kept up to date for the relevant releases.

Driving the question is a specific issue with QuickBooks Payments not working in 78, which I am assuming has to do with something they consider obsolete security wise.

I have just installed 91.1 ESR. On opening the first time I am offered to "Choose a theme" or "Not now". I chose Not now.

I expected that I would then be able to go into the settings menu somewhere and find the options:

• Streamlined Toolbar and menus
• Modern tabs
• Fresh icons and clearer messages

I do not find these under Settings nor under the installed Themes. I'm not even sure these are a Theme as much of a Style??

Any help on this is appreciated. Searching the title was of no help.

Hi,

I found some discussion related (https://discourse.mozilla.org/t/disable-add-ons-on-specific-website/33693) but no solution yet.

This is imho a big flaw in the privacy of users.

There are trivial cases, for example if I use a YouTube downloader plugin, I obviously want it to monitor my browsing ONLY when I'm on youtube.com...

And there are some critical cases: when I browse my web banking, or when I go on some trading website, I don't want my financial operations to be at risk because of an add-on that is very useful everywhere but on those site.

However, I don't want to exclude all the add-ons for those website too, that would be just too much.

I think there's already a coding base in place, since you can disable each add-on when using private windows. This could be enhanced by having a system of whitelist/blacklist instead. And this feature would actually make more sense than using a private window.

Another way would be to have this feature on per container, instead of per website, than would work well too.

People have different activities, and some requires useful plugins, that are very specific. I mean Keepass's add-on (for example) is useful everywhere, but many add-ons are related to one activity at a time.

For example, if I'm a marketer and want to analyze website, I'll use add-ons for having stats on metadata or keywords or even real time reports from Alexa or from AliExpress, etc...

But when I'm reading my email, I'm not happy those add-ons can see my data.

That would be tedious to disable all those plugins every time I change activity, especially since we are productive humans so obviously we need to alternate those activities doing multitask all the time.

And the private window option is not flexible enough for that kind of multitasking, when containers are.

I hope this helps everyone understand clearly why I think my request is not only a real user need, but also currently a flaw in users privacy since most people will not trade the comfort of their add-ons for some privacy concern they don't always understand...

I know this is some kind of feature request more than ask for help, but https://qsurvey.mozilla.com/s3/FirefoxInput/ is out of service so I don't know where to address my concern here.

Thanks for helping me pushing this idea forward.

Good day, first of all I'd like to appologize because I cant seem to find any dev/support email on the main website mozilla.org so I'd like to request that if possible. This is a long read, partially why I didnt want to discuss this here but alas I have no other choice since contanting anyone from this company was unsuccessful on my part. However, since, as I assume, the devs are hiding for reasons that should be a surprise to nobody, I'd like to point out a few problems that I have encountered with using this browser, or pretty much ANY browser in this day and age.

As you all know, browsers take up a big chunk of memory when loading multiple websites. In fact, I assume that most of you have at least 8G of RAM so you might not notice the things I will be talking about here.

The thing I'd like to talk to someone about, and I really mean someone who might be competent in solving this issue, becouse this isnt only a technical issue, but a user-ignorance-enabled-compliance issue. Recently, I have decided to secure my computer a bit more due to various cyber-threat alerts and whatnot and came across `firejail` which is a neat program to sandbox applications. I then made sure to start firefox through it. Then I went one step futher and decided that the constant swapping from having 4 tabs open and having my computer brought to a screetching halt, was enough of an issue that I finally decided to do something about it. To my surprise, firefox simply, would not start, unless, I gave it at least 2700MB of memory AND 300 (yes 300) subprocesses/forks for it to function. This problem was repated on chromium too, but I wont talk about it since this is the mozilla website. Mind you, I have an old computer with a max of 3,2G of RAM and a humble Core2Duo CPU. 99% of programs do not have any issues with my low specs, except of course, browsers in general. Now before anyone suggest I get a new computer, let me suggest something to you:

How about you learn how to fucking do your job? It isn't enough, that the wave of javascript confused web-monkeys fancy themselves as programmers of the modern age, when they need to pull megabytes upon megabytes of javascript code from 10 different sources for their hello-world grade "enterpreneur" landing pages with 10 different popups to even start considering to work on something (jQuery, React, Vue, whatever-else the f*ck you m*rons use) But we also have to deal with programs, that, for some strange reason, thing they require half, if not all the concievable resources of the machine they run on. No wonder that in todays world, people refer to these programs as malware, bloatware or spyware, depending on what the program is sending about you to servers you have no idea about, but you could get an idea if you just intercept the packets firefox is sending for example.

So, after that little went I will let you meditate on the following fact: When I run firefox with the limit of 3GB and 300 max subprocesses and open facebook, it crashes after a few minutes. LinkedIn Survives a little longer. Now that is a fact, you can test it yourself. Here is the code I use to start firefox:

firejail --rlimit-nproc=300 --nice=5 --cpu=0 --rlimit-as=3000m firefox %u

The `nice` part means to treat firefox with very low priority. This is to prevent my computer from hanging or swapping, by opening a few tabs and facebook or linkedin, and that is not a joke. I am aware that placing it so low on the prio list can cause issues but i did that after I had those issues. So no. I wont change it.

And I dont even comment on the flickering and graphical glitches that occur, simply because firefox doesnt have more than 3Gigs of address space! ITS RIDICULOUS! I wont attach any pictures as of yet, but I might in the future if you really want to see webpages just falling apart in front of you. And I mean it. ghosting characters (screen glitching/duplicating) pictures just randomly disappearing based on your mouse position (yes seriously) and then reappearing just when your cursor is in the sweet spot. Sometimes I have to scroll to find the sweet spot to see the pictures.

Now, mind you, this applies to pretty much any browser. I am just re-iterating this point because I want people who actually read this to be clear that this is more of an issue with the coding habbits people came to be accustomed to.

First question I'd like answered, besides how we got to the absolute clusterf*ck that is the modern web, how does a website, take up 3G+ of RAM? why would I need 8G of RAM just to browse the internet, when roughly 10+ years ago, I only needed 2G and that was enough to browse any website with many tabs and flash-powered videogames to run smoothly PLUS a simple 3D videogame rendering on top of that, on an intel pentium 4 or older? And 2g was considered a lot back then (maybe not exactly but you get my point). I hope I am not the only one noticing this trend. Because this is a very concerning trend. Needless to say about the countless problems people experience these days due to cyber attacks and data breaches and whatnot.

Second question is this: Is it possible, for you people at mozilla, to reduce your applications memory footprint? say, down to a few hundred. If not, I want to know why. And really explain it in detail to me, all the programming aspects of it. Because I honestly do not see any reason why a web-browser, should take up more than 1g, and that is being generous.

Third question: Will you, or anyone, ever care about fast and efficient software? You want to support people in poor countries yet you ship THIS? You want to support developing countries, when your software effectively forces them to invest in expensive machines to even browse the web? Don't kid yourselves, you arent helping anyone. If you were selling 4g i5 cpu laptops to your browser alone, I wouldnt be surprised. Because that is the absolute minimum one has to get to "check their emails" RIDICULOUS!

Fourth question: Did you ever think about how people were developing whole video-games with only a few kilobytes of ram and the games, well, worked? Your browser cant live in a low-budget environment. It wont even start. Or are we planing to send children in africa alien-ware laptops so that they can register an email address? "ooh boy it better have the newest GPU GeForce RTX 3080 TURBO X, 128Gs of RAM and i78000 with 10Thz too so that I can play me some FLASH(Unity WebGL) GAMES"

I am done with my complaint, I will be copy-pasting this to chrome developers too. I know you wont do anything about this, because if it really mattered, you would have done something about it already. And you didnt. And you wont.

Have a wonderful day.

hi, i have a dozen extensions that i wouldn't mind keeping in case i want to use them sometime, though i know you're supposed to keep extensions to a minimum to avoid complications and slowness. Does disabling add-ons avoid the problems just like deleting them altogether would? thanks!

coatli

I've been using Firefox with Virgin Media's TV Go https://virgintvgo.virginmedia.com/en.html for quite a while without a problem. After the latest update I got the message to update the browser to the latest version and restart. I've tried talking to Virgin about it but been given the runaround by them - surprise. I've tried other browsers, Safari, Chrome, but the quality of the stream is poor compared to what I was getting with Firefox. Has anyone got any ideas? Any hopes?

Thanks

Hello,

I've had an ongoing problem that I've been ignoring, but today it was hard to ignore. I hope someone can help me.

Some webpages load with code where the buttons should be. I've included a screen shot.

I'm running FF 78.11 on a 2011 MacBook Pro with OSX 10.12.

Steps I've taken to try and fix the problem: - emptied the cache - turned off all privacy extensions independent of one another: ADP, Privacy Badger, Ghostery, Enhanced Tracking Protection and AdGuard - restarted with adons disabled

These steps didn't work.

The pages load with no problems on Chrome and Ghostery Dawn.

What is the problem here, and what can I do to fix it?

Thanks in advance for your help.

Folks frequently bemoan that Firefox doesn't have the same Ctrl+Shift+T keyboard shortcut to Restore Previous Sessions that Chromium has (heck, I'm one of them), but I noticed that Ctrl+Shift+N will restore Previously Closed Windows. From a backend perspective, is there a functional difference between these two options? Does using the Restore Previous Sessions button in the History panel behave differently in regards to, I don't know, cookies or something? I'm a little hazy on what a "session" is and why it's important.

For the last few updates of firefox I haven't been able to restore closed tabs with the regular keyboard shortcut (believe it was ctrl+alt+t and now ctrl+shift+t). The shortcut simply does nothing at all. It is frustrating as sometimes I close a tab by accident and then I have to go through the whole process clicking to find it instead of being able to bring it back up in half the time using the shortcut. I am on firefox 90.0.

My switch from the release version to ESR seemed to go well, but my history and many of my settings and data, including my pinned tabs and extensive notes used by add-ons, were gone. I managed to reconstruct most of them, but was distressed to find that when Fx updated my ESR version those settings were again gone.

I have again restored most of the lost settings (including the one not to automatically update!) but I know I can't defer Fx updates indefinitely, and I also expect I may want to return at some point to the release version--and I desperately don't want to have to reconstruct my settings any more (or at least more than one last time). I'm not concerned about the loss of my history

Since I'm prepared to note all my settings first, starting fresh seems like a viable solution. I just need to know how (unless you can suggest a better option). I'd be happy with either the release or ESR channel.

Greetings,

I have FF version 90.0.2 64bit when i go into settings to clear my history everything,the history still shows up on my address bar

Regards, Dabonz

Please I would like to know Firefox ESR old version is for large organizations like universities and businesses? Please I would like to know Firefox ESR new version is for small businesses?

All my other applications and browser apps show a "toolbar", the uppermost edge of my screen, with "Firefox" and bookmarks, etc. It is just gone. I can't figure out why it is not showing up or available. I am not in full screen mode, although that hides the bar on top also. Mac OS 10.11.6, preferences says latest available update, although I cant tell because I can't set the "About" Firefox button.