Форум поддержки Firefox

Beginning 3 days ago, for no reason I know of, Firefox has become sluggish and active windows frequently report that they are "not responding": the cursor will spin, character entry is impossible, scrolling can't be invoked, and even clicks on other open tabs are ignored. (As an example, it has required more than 5 minutes to enter this text so far, even though I am now running in Safe Mode.)

Memory and system utilization usage is unchanged from earlier views under Task Manager (FF with many windows/tabs open may take on average 1524MB out of 32GB on the machine, and perhaps 5% of the cores, more or less).

I have opened no new or never-used-before tabs in this period, and have also closed a handful of them to see whether that produced any difference in these symptoms. (It did not.)

As mentioned I am operating in Safe Mode and these errors persist. In any case my only add-on is Adblock Plus. I upgraded FF to v87.0 last night on the chance that the version change would make a difference, with negative results.

At the moment Troubleshooting info indicates that I have "9/9" Multiprocess Windows, and I will try to include an image from that page.

These hangs occur in all windows, so the fundamental problem appears to be in a more basic process.

No other function on the pc is misbehaving in any way, but FF itself is now nearly unusable.

The only temporary cure I have found is to restart FF, after which there are no occurrences of non-responsive windows for a period of only 3 minutes to 15 minutes (during which FF memory and cpu utilization are generally constant).

Reinstalling FireFox or engaging in further profile updates or about:config changes are all well in scope for this problem determination. The one restriction here is that I cannot afford to lose my current windows/tab entries.

Many thanks in advance for all assistance, questions, and suggestions!

Yesterday my firefox updated to version 96.0. It changed to screen to dark theme. I prefer the light theme and need help to change it back. Thanks

Email me at [email]@Hotmail.com.

I dont want to only disable those addons/plugins, i want to completly delete them. When i klick manage, i can only enable, disabled, and change update settings. What reason is there those addons can't be deleted by default? Not everyone wants google...

-see attached screenshot

I cannot browser the following domains from just two days ago (2021/10/1). I received the error message I had typed on the topic "sec_error_expired_issuer_certificate".

https://www.liveinternet.ru https://warheroes.ru

I had checked somebody had the same error message several years ago and went to check the Certificate tab as mentioned in the following thread:

- Tools > Options > Advanced : Encryption: Certificates - View Certificates - Go to the Authorities tab. - Scroll down to the VeriSign section.

Now I don't know which Certificate are needed for "www.liveinternet.ru" and "warheroes.ru". Can any body help me to obtain the Certificate and found the old Certificate and delete it?

I am using firefox 12.0 but not willing to update it. Please understand I do not want to update my browser as a solution to solve the error messgae. I can't find any link to add exception when I visit these 2 domains (www.liveinternet.ru, warheroes.ru) ...

Can anybody help me as soon as possible. I visit www.liveinternet.ru everyday. Using another browser is annoying for me to browse liveinternet.ru...

The following image attached shown what problem I am facing...

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I really need to continue using Firefox as all the other browsers are significantly slower in my experience and I'm in the browser around-the-clock. I’d be willing to pay for customer support from Mozilla but they do not provide any type of support directly as most of you probably know.

Please review this link here to see all the steps I have already taken to troubleshoot the crashes.

I really thought that the crash reports I had would help me pinpoint the issue but it appears as though they’re not very helpful for those who can interpret them. If that’s not the case, I greatly appreciate it if anybody can dig through them to uncover some insights related to why I may be having frequent crashes (I'm willing to pay).

Crash ID from a recent crash: bp-058c91cd-4b9c-46d1-bd12-640ba0210928

Thank you so much for any help.

I have had this issue before and uninstalling and reinstalling has fixed it in the past. Today when I opened firefox it prompted me to update , which I did without thinking. Subsequently, it stopped working. I have tried: restarting my PC, running in troubleshooting mode( it wouldn't even open when I tried this), uninstalling and reinstalling using the internet installer, uninstalling and reinstalling using the offline installer ( tried on multiple hard drives, so I don't think hardware failure is the issue), installing an older version of fire fox, and installing the 32 bit version instead of the 64 bit version. The attached images show what displays upon trying to launch firefox. nothing loads, not typing an address into the search bar, not clicking on a bookmark, the only UI element that will display is the 3 horizontal line setting menu.

Today I updated my Firefox Developer Edition to version 89.0b2 and now I just can not look at this browser anymore, "Inspired new tab design" is taking too much space and now became largest and at the same time least information-dense panel in my entire desktop! I searched around the web for a bit in hopes that I will find a theme or an add-on that will revert this particular change but no luck. I really want to revert to old UI look (at least tabs bar), there should be default theme or option to get back to old style. After some investigation I found userChrome.css but don't really want to install it (maybe this is actually the way of doing this kind of styling). Please help me revert UI design to old one.

cześć, Posiadam OS Big Sur Mac Mini i mam pytanie, dlaczego na tym komputerze nie działa zapamiętywanie otwartych kart (przywracanie sesji)? Zaznaczyłam w opcjach: przywracanie poprzednich sesji, ale to nie działa. Nie rozumiem tego. Jak miałam Windowsa, to nigdy nie było z tym problemu. A pracuje przy kilkudziesięciu otwartych kartach i nie wyobrażam sobie, żebym miała je za każdym razem otwierać pojedynczo... Z jednej grupy wsparcia Apple dostałam informacje, że Mac ma swoją przeglądarkę: Safarii i żebym jej zaczęłam używać. Ale ja nie chcę innej przeglądarki. Mam za dużo zapamiętanych kart, żeby je przenosić i nie chcę uczyć się kolejnej aplikacji. Dodatkowo powiedziano mi, że Mac nie lubi innych oprogramowań niż swoje. Idąc tym torem, nie można by używać Photoshopa, Adobe PDF, i wiele wiele innych aplikacji, bo Mac ich nie wyprodukował... To jakiś absurd! Proszę o pomoc, jak otwierać przeglądarkę z kartami z poprzedniej sesji?

Martyna

So I was having some trouble a few days ago with a website that automatically re-directed as soon as I landed on it to another page. So I happily went off in the settings and disable the automatic redirect. Now a week or two later I'm sitting here going I can't find the setting anymore? I can't even search for it and have absolutely no results you would think searching for "redirect" in the settings pain would bring it up. it's probably something that got buried in developer tools that I would never be able to turn off/toggle again unless I get lucky with the right extremely memorable and easily accessible incantation in the about : config because that's just all so well documented. Is it a "1" is it a "0" is it a "5" which one disabled / enabled what is the other options do?

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

Firefox 102.0.1 (64bit), Linux, Sway (Wayland), MOZ_DBUS_REMOTE=1, MOZ_ENALBE_WAYLAND=1 When I hover over a menu item, the hint shows up and the menu disappears visually, it is still there, as I can interact with it (mouse click or enter).

Greetings, I've checked a few articles in Firefox to help with my question, but none of them are helping. (Here's the main article: http://example.com.) Here's the situation. Say I go to a website's Contact page and click the button to contact someone, a window appears and asks me what app I want to use to open the email. Gmail is my default email, and Firefox is my default browser, and I use Windows 10. When I open the window of options (see attached screenshot) to open the email, and I then click "Choose Other Application" (other than Firefox), I don't see the Gmail app anywhere. I then followed the directions in that link above to check my Windows settings, per its suggestion, which I did ... but in those settings, too, I got to a point where the directions no longer matched what I'm seeing on my screen. I didn't see the Gmail app anywhere. Could you let me know in simple layperson's terms how to open Gmail links in Firefox? I don't have a PhD in computer science, so please keep it very simple. Thanks in advance! Best wishes, Bill

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank. Screenshot attached.

This is working fine on Google Chrome, but I would prefer not to use chrome for privacy reasons.

Can anyone help me with this?

Regards, Harrison

Hello, so I am not very experienced and recently discovered how to customize Fire Fox using the userChrome.css file. I went through all of the steps that are required in order to do this. I set up a folder called chrome in the directory /Users/my name/Library/Application Support/Firefox/Profiles/x1oheo82.default-release To test if it works I wrote this into the userChrome.css file: @namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* set default namespace to XUL */

1. TabsToolbar{ background-color: #FF0000 !important }

and set toolkit.legacyUserProfileCustomizations.stylesheets to true After restarting Fire Fox I saw that nothing changed. I double checked if there was a hidden file extension or if I might be in the wrong directory. I tried different code to see if there was some error in the code but nothing changed. I watched countless tutorials on You Tube and tried to find answers on google but nothing that I did seemed to help. I don't know if it has something to do with the operating system I am running or if it is a limitation of my computer hardware (I am running Fire Fox on an m1 mac).

I'm running 96.0.3 on a fully patched Win 10 Pro system - both O/S and programs. When Firefox is running I'm getting these pop-up error messages randomly with changing content. They stay on screen for some seconds and then go away. Message states it's from (via) 5.back2yard.biz. I put that in my hosts file and I'm still getting them. My network is a cable modem hooked to Xfinity and then cable connected to another fully newer patched router. All addresses are 10. range. I ran both a Malwarebytes scan and a Windows Security scan - both are clean.

I'm unable to upload a small image after a hour so I'll give up on that right now.

Hi, The program SEEMS to start but Firefox does not load one singel page. I get no errormessage but firefox does not even try to open pages.

Also, if I try to go into "settings" nothing happens (no errormessage, but settings does not open).

I have tried to uninstall and reinstall Firefox. Does not help.

If I try some other bowser everything works fine. The problem started after I did a total uninstallation of Office365 (does not need to be depending on it but it could be a connection).

Have searched the web without finding a solution and now I ask for help here, I really do want to keep using Firefox but currently it is impossible.

My problem,using Mint20.2-MATE, with FireFox92, is that FF92 shuts down whenever I minimize FF-i.e., totally down-does NOT appear in taskbar. I know I had the same problem years ago, and it was a simple fix. However, going through the "Help" sections in FF this time was no help. thank you for any suggestions.

After last update where the bookmarks bar was is now just a message as shown below saying to place bookmarks here but won't display prior ones or let me add new ones. Also, the >> on the right side that showed a dropdown of them is gone.