Форум поддержки Firefox

Hello. I am currently having issues trying to log into my student Blackboard account on my college's website. I have played with Firefox's settings quite a bit turning different options and off like pop up blocker trying to get the page to load.I have tried closing and reopening Firefox. I have restarted Firefox, refreshed Firefox, have totally uninstalled Firefox and reinstalled it, and have used an older version of Firefox and still cannot get this page to load. At least with Firefox, on this particular computer. My laptop, which I have been using for the last 2 years for college, also has Firefox installed on it, and loaded up the website just fine, as it always has. Also, I am able to load the website perfectly fine, on this specific computer in question, with Microsoft Edge. I was also able to access the website fine with my phone, which uses Dolphin as its browser. So, my issue is either with Firefox, this particular computer, or a combination of the two in conjunction somehow. Because I can access the website just fine with Firefox, on my older laptop, and I can access the website on this particular computer, if I use a different browser than Firefox. Which I would not like to do. I even played around with setting the sites as exceptions in both my firewall and in Firefox itself. Attached is a screenshot of the code received when trying to load it with Firefox on this computer.

Soooo! everytime I try to open cloudflare, no matter what site it comes from, the connection refuses to go through and I'm only having this problem on firefox, I came from opera gx, had no problems with cloudflare till now!

Im using 4 extensions DarkReader Adblock https://getadblock.com/en/installed/?u=uzzl0uyf19852316&lg=en-US&an=adblockfirefox&av=6.2.0&ap=firefox&apv=126.0.1&p=gecko&pv=126.0 Return youtube dislike Tapermonkey I click the box to Verify that I am human on cloudflare keeps trying to connect, after 30 seconds the site just reloads asking me to click the box again. this repeats non stop.

I have two separate client that can not use Firefox to get to SharePoint, they put in their login and then are just looped back or it says they don't have an account. Both can access from Chrome and Edge, I have reinstalled fresh on both clients and the issue still happens in Safe Mode. I have already contacted Microsoft who states because it works in Chrome and Edge the issue is going to be Firefox.

Dear Mozilla Firefox Community,

I hope this message finds you well. I am reaching out to report an issue regarding the accessibility of a website through Mozilla Firefox.

The website in question, https://carrecoverydxb.com/, is currently inaccessible when attempting to load it using Mozilla Firefox. Despite multiple attempts, the site fails to open, displaying an error message indicating an inability to establish a connection.

I have tested the website on other browsers and devices, and it appears to load without any issues. However, this problem seems specific to Mozilla Firefox.

As a member of the Mozilla Firefox community, I am seeking assistance in resolving this issue. I believe it is essential to ensure that all websites are accessible through Mozilla Firefox to provide users with a seamless browsing experience.

Could you please investigate this matter and provide any guidance or solutions to address the problem? Your prompt attention to this issue would be greatly appreciated.

Thank you for your time and assistance.

Best Regards, Umlex matlex

My name is Ievgeniia Kukushkina and I hope I can get help here 🙏

I represent company called Piano Software which provides user experience and paywall software to manage subscriptions and access to content for companies. Our customers news websites use our software to make a relevant experience for end-users. But end users, who use your software could not access to that content, because your software blocks ours. We received multiple tickets regarding Firefox blocking the execution of Piano scripts

1. 1

Hey,

It seems Firefox blocks all Piano Scripts in the strict privacy mode of the browser.

For a few days now users are reporting, that they can't access the Login via firefox. In the "strict" privacy mode all Piano scripts seem to get blocked. Even Paywalls and Banner are missing. When i choose a custom privacy setting and block everything but "tracking content", all piano functions are available again.

Did you change anything in your cookie handling, that may have be causing browsers to categorize piano cookies wrong and block them?

Steps to reproduce (see also video):

open

thepioneer.de in firefox

in standard brwoser privacy setting you should be able to see the Login button, Paywalls, Banner

open pricavy settings and turn on strict mode

Login Button etc. disappear

Turn privacy setting to custom and uncheck "tracking content" -> Login appears again.

Jon_0-1716558095816.png

https://youtu.be/Al50NzkxgtE

1. 2

Hello,

there is a problem in the firefox browser, if you use "private window" the function "Extended tracking protection" is turned on automaticly and in this case you can't log in to the account and also article locks don't appear at all

I mean this:

here it doesn't appear in firefox https://prnt.sc/AqgqRBjTKUg5 this is normally displayed in chrome https://prnt.sc/PvJVJOZulUbt

1. 3

Hello,

Recently we've received some reports from people that they are unable to sign-in on our website in Firefox. It seems like the Piano script is being blocked for some reason. One of our developers has provided a recording of what he was seeing here (a Sign-In / Subscribe button should be appearing in the top right if it were working properly).

He is using Firefox version 126.0 on macOS, in private browsing mode, using Standard browser privacy settings. We've had others report the same issue on Windows in normal browsing mode. We previously haven't had issues with those settings before, so we're not sure if something may have changed.

Do you have any suggestions on how to troubleshoot this?

More than half of the websites are broken when viewed in Firefox now E.g. theguardian, youtube. It takes way too long to load and most of the time it's only part of the page. The same websites work on Chrome and Edge without any issue.

And then I try to upload screenshots (.JPG) to this form and it doesn't work?

Opening messenger was not a problem in my firefox. But recently i cannot access my messenger anymore in firefox. Everytime I try to open messenger it crashes. But I can use messenger in private window. Can please someone give me a solution for this problem.

Keep getting this response from browser or bank log-in site: "You were signed out due to inactivity, but you can log in again whenever you’re ready."

Able to access site on MS Edge using same pwd and user ID

Upgrade my desktop Firefox browser to version 126.0.1 a few days ago.

Since then, I'm having all kinds of probs logging in to social media sites.

The biggest prob is with X. I've tried to inquire about this situation with X support. I'm being told that my account is good and I should not be having log-in probs. When I explain that I'm being given an authentication challenge that is not allowing me in - despite the fact that the challenge is cleared - I'm told that I should consider my browser privacy settings.

Nothing has changed with this since my last log-ins except the upgrade for Firefox.

Please advise regarding this inquiry: is there something new in the privacy issues with this new upgrade? And how can this issue be resolved?

I've attached three screenshots to illustrate the prob.

Thanks.

Hello everyone,

I have a problem in Firefox where I can't log into Chewy. I get the error "Secure Connection Failed". Turning off extensions doesn't help, this seems to be a root problem with Firefox itself. I can sign in using Edge.

I can't use Firefox on my Mac with the Reddit.com web site because letters vanish. I started to type "Mac" but aafter the "M" nothing appeared and I got the message "Server Error."

I just had a similar thing happen on the InternetArchive (archive.org).

Chrome and Safari work perfectly.

I've updated Firefox several times with this problem.