Форум поддержки Firefox

On Mac OS 14.4 Firefox hangs on launch and crashes, requiring "Force Quit" when I try to Refresh or Troubleshoot. Uninstalled and reinstalled multiple times, and restarted computer several times. Have spent several hours trying multiple community suggestions to now avail.

I am not a programmer, but am able to follow instructions. I clearly need someone to hold my hand and walk me through the solution. (I even checked out the Kaspersky suggestion, but cannot install it because Firefox cannot connect to the Internet.)

I have downloaded and saved "Raw Data.docx" and "Application Basics tex.docx" from one of the crash reports.

P.S. On this question form Firefox guessed that my operation system was Mac OS x 10_15_7, but it is 14.4

Julian

Firefox interferes with Shift+Control+Command+4 which should give me a drag icon to copy an area of a webpage. Sometimes it works and sometimes Firefox prevents me from selecting a part of the page to copy and instead opens up a new tab. I don't want a new tab, I want to make a copy of part of a page. How can I disable that "New tab" function so that I can make a copy of part of my screen? Sometimes I have to resort to doing Shift+Control+Command+3 and making a copy of the whole screen, then putting that in an email so I can make a copy of just the portion that I wanted from the page. I am considering switching to SAFARI as my default browser because this makes me so mad.