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Since installing 63.0.3, constant problems with running Firefox

I've had no problem with previous versions of Firefox. Since installing version 63.0.3, constant problems with crashing, hanging or loading homepage and websites extremel… (читать ещё)

I've had no problem with previous versions of Firefox. Since installing version 63.0.3, constant problems with crashing, hanging or loading homepage and websites extremely slowly. Sometimes loading of homepage cycles through two or three partial sequences before completing. Have tried all obvious recommended solutions without success, including safe mode, refresh and reinstall. Am using MacBook Pro 10.10.5 and BT as my home page. I use Safari as my other browser and it continues to run without any issues

Asked by Drumlean 1 год назад

Last reply by FredMcD 1 год назад

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My history is suddenly missing

Hello, My history is suddenly missing (the Library is empty), while bookmarks, tabs, Downloads, etc are STILL THERE. Using 55.0.3 (64-bit) on OS X Yesomite. Since firefox… (читать ещё)

Hello, My history is suddenly missing (the Library is empty), while bookmarks, tabs, Downloads, etc are STILL THERE. Using 55.0.3 (64-bit) on OS X Yesomite. Since firefox crashes almost every day this year, I can also report that Restore should work. Oh well. Please help! gf

Asked by gf__ 2 года назад

Last reply by FredMcD 2 года назад

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fan runs high watching youtube,macbook pro retina 15" mid 2015 after updating second to last Firefox update. Safari doesn't have this issue. Pls help.

Fan runs high & hot watching youtube videos. Have new macbook pro retina 15" mid 2015. 2.5 GHz intel core i7. Started happening after second to last Firefox update. U… (читать ещё)

Fan runs high & hot watching youtube videos. Have new macbook pro retina 15" mid 2015. 2.5 GHz intel core i7. Started happening after second to last Firefox update. Updated to most current thinking it would be fixed. It doesn't happen if I use Safari. Apple support senior lead tried to resolve issues. Sorry, I'm not very technical. Tried shift, control,option start. Tried option, command,R,P start. Tried logging on as a new user. Tried so many options, I can't remember them all. Uninstalled, reinstalled,and uninstalled again. ran disk repair(?). Followed Firefox troubleshoot all the way to the end. Started in Safe Mode...everything. She told me to contact Mozilla to see if you had any answers to my issues. I also had issues last week with Firefox crashing 3-4 times in a row while watching youtube. I sent reports to Firefox. I hope someone can help me. I prefer Firefox to Safari! Thank you!

Asked by bit72 4 года назад

Last reply by FredMcD 4 года назад

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For Mac, update 46.0 has destroyed bookmarks, add-ons, preset passwords, toolbars, tabs, general formatting. Need Firefox to repair - cannot waste our time.

See question above. This has happened with numerous updates -- data destroyed, passwords, formatting and add-ons and bookmarks are lost by the thousands. This has stopp… (читать ещё)

See question above. This has happened with numerous updates -- data destroyed, passwords, formatting and add-ons and bookmarks are lost by the thousands. This has stopped us cold as a company, losing significant revenues and much labor time to try and repair.

Why the f*ck does Firefox think it is okay to destroy customers data, disrupt their business materially and leave the customer holding the bag WITH NO IN-PERSON LIVE SUPPORT AVAILABLE FROM FIREFOX/MOZILLA TO REMEDIATE THE NUMEROUS PROBLEMS THEY HAVE CAUSED. THIS IS UNACCEPTABLE.

As a prompt to the "upgrade" to 46.0, Firefox has the nerve to ask the question: "Would you like to "freshen up" your Firefox?" HOW DARE THEY?

I FOR ONE WANT TO KNOW WHO AT FIREFOX IS ACCOUNTABLE FOR THIS!!!!

I EXPECT A PHONE CALL FROM THAT PERSON -- I HAVE CALLED INTO THEIR MOUNTAIN VIEW OFFICE THREE TIMES WITH NO RESPONSE AND I AM LOSING THOUSANDS OF DOLLARS AS OUR WHOLE TEAM WAS "UPGRADED" AT THE SAME TIME AND SO OPERATIONS JUST STOPPED.

COULD ANYONE IN THE SUPPORT GROUP WHO KNOWS THE ORGANIZATION, PLEASE PROVIDE A NAME AND CONTACT INFO INCLUDING PHONE FOR THE PERSON ACCOUNTABLE FOR THIS COMPLETE S***-SHOW.

THANK YOU.

Asked by Grateful_Dad 4 года назад

Last reply by jscher2000 4 года назад

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Firefox doesn't load webpages after 44.0 update on Mac OS

It works fine for maybe 2 hours and then it stops loading any website. My other browsers still work. I have to force quit Firefox to get it to load pages again. It stops … (читать ещё)

It works fine for maybe 2 hours and then it stops loading any website. My other browsers still work. I have to force quit Firefox to get it to load pages again. It stops responding when I just quit the app so I have to force quit it. I've tried all the troubleshooting steps: Changing proxy, enabling/disabling firewall etc. but none of it seem to work. It's really annoying at this point! Any help?

Asked by Kyrie01 4 года назад

Last reply by guigs 4 года назад

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Incongnito mode

Hi, We are creating a new national portal in Norway, which is for victims of violence. This portal provides helpful information for the victims. When we started to create… (читать ещё)

Hi,

We are creating a new national portal in Norway, which is for victims of violence. This portal provides helpful information for the victims.

When we started to create this portal an important issue came up. How can we provide the best anonymity possible for these victims?

A suggestion is that we open links in a incognito mode, but we cant find a way to force open incognito mode. Is there a way to do this? We are open for suggestions. The main issu is to have a clean history.

Asked by Chos 4 года назад

Last reply by jscher2000 4 года назад

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Lost bookmarks, can't recover them

FireFox 43.0.3 crashed during a system reboot on OS X 10.10.5 At restart the Bookmarks and Toolbar Bookmarks did not load The bookmark files are still there in the profil… (читать ещё)

FireFox 43.0.3 crashed during a system reboot on OS X 10.10.5 At restart the Bookmarks and Toolbar Bookmarks did not load The bookmark files are still there in the profile folder There appears to be only one profile folder I can not restore the dated backup bookmarks, as I get an error. The Places Maintenance add-on hangs while accessing the sqlite database (fetching stats

Asked by n7sbn 4 года назад

Last reply by FredMcD 4 года назад

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After updating firefox to the latest version on mac, I'm unable to access my preferences

Everything else seems to be fine but when I click on preferences, it does nothing. I've restarted my mac several times, updated my mac to the latest software and deleted … (читать ещё)

Everything else seems to be fine but when I click on preferences, it does nothing. I've restarted my mac several times, updated my mac to the latest software and deleted and reinstalled firefox several times as well. Is there anything that can do or install for me to access my preferences?

Asked by Eleshia 1 год назад

Last reply by FredMcD 1 год назад

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Trackpad and magic mouse stop scrolling after a while

Everything works when I start/restart firefox, then I can no longer scroll using the trackpad or my magic mouse after some time. The scrolling works in other applications… (читать ещё)

Everything works when I start/restart firefox, then I can no longer scroll using the trackpad or my magic mouse after some time. The scrolling works in other applications, however.

Fixes I've tried that didn't work: disabled autoscrolling, smooth scrolling, and hardware acceleration. Turn on screen saver for a while and then log back in (https://discussions.apple.com/thread/5557954?start=15&tstart=0), always show scroll bars in mac system preferences. Fixes that work temporarily: Resetting firefox, quitting and restartting firefox

Add-ons and Extensions I use: Adblock Plus, Firebug, LibX, Google Scholar Button, and Google Scholar Search Using: Firefox v. 38.0.1, Mac OS v. 10.10.2 Yosimite

Asked by matthieu 5 лет назад

Last reply by guigs 4 года назад

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How can I block zooming maps, images, etc.?

I have sensory processing issues. Zooming images *hurt* and can cause immediate, severe, lasting headaches. Many online maps zoom and give me headaches if I try to scroll… (читать ещё)

I have sensory processing issues. Zooming images *hurt* and can cause immediate, severe, lasting headaches. Many online maps zoom and give me headaches if I try to scroll around them. I need some way to block these and all other zooming images.

Asked by MarjaE 4 года назад

Last reply by cor-el 4 года назад

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FireFox browser will not load linkedin.com site

I am able to access linkedin.com with the Safari browser 10.1.2 but not the Firefox browser 57.0.4. I am able to access all other websites with Firefox AND some other are… (читать ещё)

I am able to access linkedin.com with the Safari browser 10.1.2 but not the Firefox browser 57.0.4. I am able to access all other websites with Firefox AND some other areas of the LinkedIn site. I have been able to access LinkedIn via Firefox for many years and wish to continue to do so. I do not get an error message. The page will just not load. My only recent software change was updating my McAfee software to 4.1.3.0. Please tell me how to get Firefox to work with LinkedIn on my computer. Thanks.

What I have tried: Cleared cached pages, cleared cookies, cleared saved passwords for the site, cleared history for the site, checked settings to make sure site was not blocked. AND I contacted both McAfee and LinkedIn who said they could not help because it was a browser issue, suggesting I switch browsers.

Asked by Scott Y 2 года назад

Last reply by FredMcD 2 года назад

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bookmarks page preview

another 'let's develop something for the sake of developing' update that nobody seems to have asked for. what is the point of seeing a screengrab of the page you are book… (читать ещё)

another 'let's develop something for the sake of developing' update that nobody seems to have asked for.

what is the point of seeing a screengrab of the page you are bookmarking?

and then - in case you forgot what you just did a second a go - you are reminded that it was 'saved to Library!' oh yeah? do you take your users for idiots?

how do I disable or remove these annoyances.

Asked by whatnot 1 год назад

Last reply by jscher2000 1 год назад

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My home page won't load

My home page is my companies home page which requires authentication. Before the latest update I had no problems, but now it won't let me log in. I enter the credential… (читать ещё)

My home page is my companies home page which requires authentication. Before the latest update I had no problems, but now it won't let me log in. I enter the credentials and hit OK and the box just keeps coming back up. I can log in via Safari with no problem so it appears that it's something in the security settings but I can't figure out what. I've tried a number of fixes that I've seen for similar issues, but none seam to work.

As an aside... it is way too difficult to ask a question through Mozilla Support!

Asked by mikeljcarr 5 лет назад

Last reply by cor-el 5 лет назад

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Firefox crashes

When visiting some sites (facebook, amazon, youtube) for longer than a few minutes, firefox crashes. I've tried restarting in safe mode and it still crashes. I've tried r… (читать ещё)

When visiting some sites (facebook, amazon, youtube) for longer than a few minutes, firefox crashes. I've tried restarting in safe mode and it still crashes. I've tried refreshing and deleting caches.I'm not super tech savvy, so I need help!

Asked by Jesse1724 3 года назад

Last reply by FredMcD 3 года назад

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Can't export bookmarks to Safari

Hi all. Trying to transfer bookmarks from FF 48.0.1 to Safari 9.1.2 -so as to be able to sync with iPad Safari. I've always done this by means of the direct import option… (читать ещё)

Hi all. Trying to transfer bookmarks from FF 48.0.1 to Safari 9.1.2 -so as to be able to sync with iPad Safari. I've always done this by means of the direct import option from Firefox in Safari but this has stopped working. Nothing happens, not even an error message. Not 100% sure, but I think this started happening after upgrading to FF 48.0.1. No recent Safari upgrades. Thanks for your help.

Asked by M-Nemo 3 года назад

Last reply by FredMcD 3 года назад

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Our mp3 files in zip archives being tagged as harmful

We sell digital content - mp3 files that are zipped. In version 47.0 we suddenly experienced that our files were tagged as harmful when downloaded. The next day the issue… (читать ещё)

We sell digital content - mp3 files that are zipped. In version 47.0 we suddenly experienced that our files were tagged as harmful when downloaded. The next day the issue disappeared suddenly. Today, it started to appear again and our customers are complaining - clearly worried what is happening. Any idea what is happening? How mp3 files zipped into one archive can be pointed our as harmful? How come it happens, then it disappears and appears again? Is this meant to be a protection or a piss content with the users? In our case we feel the later. How can this be fixed for good? Any help appreciated.

Asked by istoady 3 года назад

Last reply by FredMcD 3 года назад

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Failure to implement and retain password

I had been using numerous sites where I my username and password was appropriately retained using Firefox 36.0.4. With the update to 37.0.4, all this failed. My stored… (читать ещё)

I had been using numerous sites where I my username and password was appropriately retained using Firefox 36.0.4. With the update to 37.0.4, all this failed. My stored usernames and passwords failed. Deleting these credentials would not work - I would enter them, the dialogue about whether to store these would flash in the upper left of the browser window, and I would be asked for my credentials again. Happened on multiple sites on different servers. Deleting profile and reinstalling V37.0.4 did not fix. The only solution was to scrub out V37.0.4 and reinstall the prior V36.0.4. How to communicate this to the Firefox developers.

Asked by roaming_bo 5 лет назад

Last reply by cor-el 5 лет назад

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Firefox crashes

Crash IDs for today: Crash ID: bp-c49212e3-9d96-40ec-b385-a439a2150717 Crash ID: bp-e0a975ef-cdfe-4b49-9215-7fc302150717 Crash ID: bp-1edd61ac-ab63-4a1b-8b23-a58c62150717… (читать ещё)

Crash IDs for today:

Crash ID: bp-c49212e3-9d96-40ec-b385-a439a2150717 Crash ID: bp-e0a975ef-cdfe-4b49-9215-7fc302150717 Crash ID: bp-1edd61ac-ab63-4a1b-8b23-a58c62150717 Crash ID: bp-5357bb7b-8ead-4d51-a06a-7d5a82150717

FF crashes daily. I followed the procedure from this link (https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_get-help-fixing-this-crash).

Asked by NeWtCow 4 года назад

Last reply by cor-el 4 года назад

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Firefox crashes

After years of using Firefox, it now crashes on my iMac (OS 10.10.5) - even in safe mode. I've tried starting my desktop in safe mode too and nothing works. I've downlo… (читать ещё)

After years of using Firefox, it now crashes on my iMac (OS 10.10.5) - even in safe mode. I've tried starting my desktop in safe mode too and nothing works. I've downloaded a new copy of Firefox several times and each time I get the message "Firefox crashes when opening. " When I try opening Firefox in safe mode, it starts for a few seconds but then I get that darned spinning wheel again, and again, etc. So I have to "force quit" Firefox and try again. Today is the first time I've had such difficulties. I haven't installed any new software or made any other changes that would affect Firefox. Could it be that my Xmarks that stores my Firefox ookmarks is a problem? Or is there some website among my 'favorites' that could be crashing Firefox? Any help will be appreciated.

Asked by FitSeniorGal 4 года назад

Last reply by guigs 4 года назад

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i see other people login / username cached to my browser

Firefox 42.0 MAC 10.10.2 I was trying to login to a website, and I see 2 other people emails (along with mine) cached as the list of possible login. How is it possbile?… (читать ещё)

Firefox 42.0 MAC 10.10.2

I was trying to login to a website, and I see 2 other people emails (along with mine) cached as the list of possible login.

How is it possbile? My FF is not sync.. All I only use FF on this device and this device operated in a VPN network.

Your help and input is much appreciated.

Asked by stanleycc 4 года назад

Last reply by cor-el 4 года назад