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My Firefox explorer gets redirected when accessing Match.com, but my Chrome explorer can access Match.com? How do you fix this?

I open my Firefox web explorer, go to www.match.com and it gets redirected to this site: https://www.lexamore.nl/ But my Chrome web explorer does not have this problem. C… (читать ещё)

I open my Firefox web explorer, go to www.match.com and it gets redirected to this site: https://www.lexamore.nl/ But my Chrome web explorer does not have this problem. Can somebody tell me what needs to be repaired??

Asked by georges5729 9 месяцев назад

Last reply by McCoy 9 месяцев назад

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Firefox not loading page elements, no errors or warning on console

I'm very disappointed with Firefox, my website is simply not working, no errors or warnings at the console, just doesn't work... take a look at https://www.dentistinkaty.… (читать ещё)

I'm very disappointed with Firefox, my website is simply not working, no errors or warnings at the console, just doesn't work... take a look at https://www.dentistinkaty.com, it works perfectly in other browsers like Edge, Chrome or Opera, just not working on Firefox... the browser reports to load all objects buy my page looks, well... no style, no pictures... what's going on? I'm building my page according to standards, this makes no sense...

Asked by Guillermo 9 месяцев назад

Last reply by jscher2000 9 месяцев назад

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google photos gallery does not load. have tried many suggested fixes. what's wrong with google photos on firefox?

when I click on an album, I can see the photos, when I click on "photos" to see all, there are just gray boxes where the pics should be. If I click on a gray box, I can s… (читать ещё)

when I click on an album, I can see the photos, when I click on "photos" to see all, there are just gray boxes where the pics should be. If I click on a gray box, I can see the individual photo, but can't see them in the "gallery" view. this still happens with all addons disabled

Asked by mijff 9 месяцев назад

Last reply by TyDraniu 9 месяцев назад

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network.http.spdy.enabled always reset to false

Hello, I have Firefox 68.0.2 installed on W7. I discovered that since recently network.http.spdy.enabled always reset to false ... tried to solve by following different s… (читать ещё)

Hello, I have Firefox 68.0.2 installed on W7. I discovered that since recently network.http.spdy.enabled always reset to false ... tried to solve by following different solutions described on mozilla website ... tried to solve by reinstalling completely firefox software ... tried to solve by deleting completely the Mozilla User Roaming profile ... C:\Users\XXX\AppData\Roaming\Mozilla\Firefox\Profiles\ ... ... but nothing change/fix ... network.http.spdy.enabled is always to false and network.http.spdy.enabled.http2 is always to true with the consequence that google, cloudflare, ... websites are no longer working with http/2. Is that a known issue ? Thank You in advance for your help Best Regards, Vincent

Asked by Vincent Blondel 8 месяцев назад

Last reply by alex_mayorga 8 месяцев назад

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modified cursor (white cross)

Hello, Since a couple of days my cursor on firefox is modifier and i can fixed him. It's like a white cross with point in the middle) (exit white arrow). Someone have a s… (читать ещё)

Hello,

Since a couple of days my cursor on firefox is modifier and i can fixed him. It's like a white cross with point in the middle) (exit white arrow).

Someone have a solution ?

TY

Asked by dirich_gwen 9 месяцев назад

Last reply by cor-el 8 месяцев назад

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After Firefox updated a few days ago, all of my bookmarks disappeared. I have tried to get them back, but nothing has worked.

I have tried a number of recommended methods, and nothing has worked. History does not acknowledge anything before the Firefox update.

Asked by jhcampbell 9 месяцев назад

Last reply by the-edmeister 4 месяца назад

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Browser tabs crash randomly, usually with video's or gifs.

Firefox tabs crash regularly after viewing gifs or other video's and sometimes on 'normal' webpages. Latest video drivers and windows updated. This is a new pc, though it… (читать ещё)

Firefox tabs crash regularly after viewing gifs or other video's and sometimes on 'normal' webpages. Latest video drivers and windows updated. This is a new pc, though it seems to have some issues. Tried safe mode, still crashes. Any ideas?

Asked by matthijs.delange 10 месяцев назад

Last reply by FredMcD 10 месяцев назад

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upgrade broke my firefox no preferences

everytime I get a FIrefox update i lose many of my passwords and features This time none of my preference settings work, most are grayed, and I have no choices for search… (читать ещё)

everytime I get a FIrefox update i lose many of my passwords and features This time none of my preference settings work, most are grayed, and I have no choices for search like google This is very frustrating To make it worse none of my firefox accounts work, nor my mozilla It usually takes a day or two for this to resolve itself but this time I have no preference setting ability and none of my user or Firefox passwords work This is very disturbing I can no longer use firefox like I am used to doing I do not want to default to Yahoo for search, I want to use Google. PLEASE FIX THIS and don't send me any more broken updates

Asked by bekglm1 10 месяцев назад

Last reply by Wesley Branton 10 месяцев назад

Firefox won't open with maximized window after login, and it happens across different Windows OS.

Firefox will never ever open in maximized window after I log in with my Firefox account and make some changes to the toolbars. Advanced properties to make maximizing defa… (читать ещё)

Firefox will never ever open in maximized window after I log in with my Firefox account and make some changes to the toolbars. Advanced properties to make maximizing default won't work either. It hasn't worked for many Firefox versions I've tried and that caused me to use Chrome. But if you manage to fix this problem, I'll be more than happy to stick with Firefox.

Asked by Csuŋ 1 месяц назад

Last reply by FredMcD 1 месяц назад

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Multiple firefox.exe in background processes crashing browser

After a recent automatic update my old problem with Firefox Quantum came back. Every time I open Firefox browser I get multiple 4-6 firefox.exe running in the background… (читать ещё)

After a recent automatic update my old problem with Firefox Quantum came back. Every time I open Firefox browser I get multiple 4-6 firefox.exe running in the background processes. When I go into details and try to end process tree it crashes my browser. When I open Firefox it starts all over again. I have gone into about:preferences and

   De-select ‘Use recommended performance settings’
   Set Content process limit value to ‘1’ from its default value

I have also gone into about:config and switched browser.tabs.remote.autostart to false. Still have the same problem.

Asked by activecarbon 10 месяцев назад

Last reply by FredMcD 5 месяцев назад

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Getting the "Gah! Your tab crashed" when Firefox starts

This is on a Windows 7 Enterprise Lenovo laptop. When I open Firefox, I get a blank tab and after about 15 seconds I get the "Gah! Your tab crashed!". If I restore the … (читать ещё)

This is on a Windows 7 Enterprise Lenovo laptop. When I open Firefox, I get a blank tab and after about 15 seconds I get the "Gah! Your tab crashed!". If I restore the tab, the error comes back. If I boot the computer in Safe Mode or Safe Mode with Networking, it works fine.

I've removed the AV from the system, I've removed and completely deleted all Firefox folder and created a new Windows profile. No change.

I've tried turning off HW acceleration. I'm using the latest version (x64).

Any ideas?

Asked by tsherr 10 месяцев назад

Last reply by FredMcD 9 месяцев назад

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Tabs keep crashing - very frequent, started 2 days ago.

Started yesterday, Aug 1st. My tabs keep crashing, frequently. I have not changed anything on my computer that I know of; although I do get some automatic updates. I'm… (читать ещё)

Started yesterday, Aug 1st. My tabs keep crashing, frequently. I have not changed anything on my computer that I know of; although I do get some automatic updates. I'm not very technical, and not quite sure what to do next. Here are some of the crash report numbers

bp-ade01c78-70fa-4444-9638-dc8970190802	8/2/2019 12:22 PM
bp-c01b3868-7c98-4c5c-9691-8a1ea0190802	8/2/2019 11:51 AM
bp-c743a74e-2a3f-4b0d-b31e-3548b0190802	8/2/2019 11:51 AM
bp-2676db57-8110-48ea-9984-7f8670190802	8/2/2019 11:51 AM
bp-cfbf68ee-401c-4393-b509-e7ed90190802	8/2/2019 11:51 AM
bp-0cc0568e-b666-4f53-8053-447da0190802	8/2/2019 11:51 AM
bp-66d3d5db-b48f-481e-b613-f47a70190802	8/2/2019 11:51 AM
bp-2f4c94dd-b07f-4a43-bd6c-cbdac0190802	8/2/2019 11:51 AM
bp-00e26a86-7574-4d31-b8ef-536830190802	8/2/2019 11:51 AM
bp-addcfccb-8a3c-415c-9028-705cf0190802	8/2/2019 11:51 AM
bp-0eee15ae-ea96-47ec-b6fc-ef93a0190802	8/2/2019 11:51 AM

Asked by pimwheel 9 месяцев назад

Last reply by FredMcD 9 месяцев назад

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Adobe flash not recognized as being installed

I'm running Manjaro linux XFCE 64bit. I have the latest version of Firefox installed from the Manjaro repositories (69.0.3-1). The flashplugin is also installed from the … (читать ещё)

I'm running Manjaro linux XFCE 64bit. I have the latest version of Firefox installed from the Manjaro repositories (69.0.3-1). The flashplugin is also installed from the Manjaro repositories and is the latest version (32.0.0.270-1). In my plugin settings, Flash is set to ask to activate, and I've even tried turning off the "Block dangerous and intrusive Flash content" setting. Most websites that need Flash don't recognize that it is installed at all.

When I use Adobe's tools to check if Flash is installed, (https://helpx.adobe.com/flash-player.html) this page doesn't show the ask to activate plugin in the URL bar until after I click on "Check Now" so their tool shows that I do not have Flash installed or enabled. If I click allow Flash on this page and then refresh the page, it seems like Flash gets disabled for that website again, and clicking "Check Now" once again shows that Flash is not installed or enabled.

Another page to check if it is installed is (https://get.adobe.com/flashplayer/about/) which I found from downloading the flash plugin directly from Adobe in a readme.txt file. This page shows the Ask to activate directly on the Flash content, and when I click Allow, it recognizes that I have version 32.0.0.270 installed.

Most websites with Flash content that I want to use just don't show the Ask to activate prompt and show that I need to install Flash with the link to download from Adobe. I've tried uninstalling Flash and reinstalling, then rebooting my computer but that didn't help. This seems to be a reoccuring problem for me on linux, not just with Manjaro, but also Ubuntu, and even with other web browsers based on Chromium, like Brave browser. Does anyone know what causes this or how I can get Flash working on some pages?

Asked by johnherr 7 месяцев назад

Last reply by cor-el 7 месяцев назад

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Why doesnt the back arrow use one click for previous page?

After a search on findagrave.com i have a list of names to look at, so i click on one and look at it and decide to go back to the list of names but I click the back arrow… (читать ещё)

After a search on findagrave.com i have a list of names to look at, so i click on one and look at it and decide to go back to the list of names but I click the back arrow and no change until I click it again. So I notice when I right-click the back arrow it shows that two instances of the same page was loaded hence I must click twice on the back arrow to get back to the list page. WHY? this doesn't happen in edge or chrome.

Asked by Danny 10 месяцев назад

Last reply by Wesley Branton 10 месяцев назад

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site gets stuck & will not complete load

Attempting to log into my Logitech account to resolve mouse issues. Page gets stuck with only scant content only adding to my troubles. Tried numerous Firefox 68.0.1 Help… (читать ещё)

Attempting to log into my Logitech account to resolve mouse issues. Page gets stuck with only scant content only adding to my troubles. Tried numerous Firefox 68.0.1 Help page suggestions to no use. I do see "Blockable content detected on this site" "Blockable Content" Set to "Standard". I have Cookies Allowed for this site. I see 3 Google Cookies but no Tracking Cookies. Can Load site in Safari 12.1.2. This is a HTTPS URL with no shield displayed

Asked by jon857 10 месяцев назад

Last reply by cor-el 10 месяцев назад

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I cannot access the websit below.

https://project.seoul.go.kr/ Any idea of how to access the website with Firefox? I can access with other browsers though. Thanks. … (читать ещё)

https://project.seoul.go.kr/

Any idea of how to access the website with Firefox? I can access with other browsers though.

Thanks.

Asked by bigevent 9 месяцев назад

Last reply by jscher2000 9 месяцев назад

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Sync never completes

Windows 10 (1903). Quite often I find that sync never completes, the spinning wheel, it just keeps spinning. I have to exit Firefox and restart, and upon restart I need t… (читать ещё)

Windows 10 (1903). Quite often I find that sync never completes, the spinning wheel, it just keeps spinning. I have to exit Firefox and restart, and upon restart I need to kill the previous Firefox instance. Then, and only then, will sync work. But not for long, usually in a few hours it's hung up again. This only happens on my Windows 10 machine (sync works fine with my FF mobile and Windows 7 devices).

Asked by Drewskers 9 месяцев назад

Last reply by FredMcD 9 месяцев назад

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Certificate can't be installed

I'm trying to add my own certifcate so i can get SSL's with MAMP Pro working. I get this error message "This personal certificate can't be installed because you do not o… (читать ещё)

I'm trying to add my own certifcate so i can get SSL's with MAMP Pro working.

I get this error message "This personal certificate can't be installed because you do not own the corresponding private key which was created when the certificate was requested."

The key was created by MAMP.

Thanks

Asked by johneemac 8 месяцев назад

Last reply by Meskó Balázs 8 месяцев назад

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I signed up to join the SuMo team. But, I can't figure out how to communicate questions about Sumo to anyone

Sumo is totally confusuing. I signed up to help, and received the following email: It says "please send us an email ..." but DOES NOT SAY TO WHOM TO SEND THE EMAIL. … (читать ещё)

Sumo is totally confusuing. I signed up to help, and received the following email: It says "please send us an email ..." but DOES NOT SAY TO WHOM TO SEND THE EMAIL. (The sender is "notifications@support.mozilla.org". Replying to that does not work.

Hi Joe P

Thanks so much for your interest in helping users of Mozilla technologies!

We would love to find a good place for you to help users, so please send us an email with your username and the area you would like to get involved. Please feel free to add all your skills, we will try to find the right use for them :)

Click here to find out where to help.

There are several ways in which you can get involved:

Forum Contributor - Answer user support questions that are most-requested but have no replies. As you’re getting started, you might be worried about facing situations that can scare away any new contributor: “What if I encounter an angry user who doesn’t want to cooperate?”, “What if I don’t know the answer?”) Don’t worry, we’ve all been there! That’s why we've put together this guide to help you navigate tough situations and keep the forum a positive place for both you and the people you help. Learn the essentials for new contributors here. Twitter Contributor - Respond to tweets about Firefox. Social Support Contributor - Respond to tweets about Firefox as the Firefox Brand account. KB Editor - Help to update knowledge base articles that need changes or write new articles. L10N Contributor - Help to translate Firefox Help content to your language. Let us know which of the above you would be interested in and we’ll help you get started. It’s great to have you onboard!

Welcome to SUMO!

Michał and Rachel


SUMO Community Managers

Asked by Joe P 8 месяцев назад

Last reply by McCoy 8 месяцев назад

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Can not get two desktop computers to sync after installing version 68.0.1

Recently got a new work desktop computer and when Firefox 68.0.1 was installed, it will not sync with my home desktop computer. On both computers, in the "Devices and Ap… (читать ещё)

Recently got a new work desktop computer and when Firefox 68.0.1 was installed, it will not sync with my home desktop computer. On both computers, in the "Devices and Apps", both do show up as connected, but the work computer still will not sync. When I click to "connect another device", it only tried to install Firefox on my phone - no other option. I have spent 15 hours doing everything I can find on line to fix, but nothing works. I even uninstalled Firefox and ALL related items on my work computer and tried to install a couple of older versions, thinking maybe I could get it to sync and then do an update; however when ever I try to install any older version, it only installs 68.0.1. I am a CEO/software engineer I know my way around computers very well, but still can not solve this problem. I may be forced to switch browsers.

Asked by clange1 9 месяцев назад

Last reply by cor-el 9 месяцев назад