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HTML Errors!

My HTML isn't loading right for a website: Rockstargames.com. So The website is all fine but when you hit sign in, the HTML is all messed up, And preventing me from signi… (читать ещё)

My HTML isn't loading right for a website: Rockstargames.com. So The website is all fine but when you hit sign in, the HTML is all messed up, And preventing me from signing in. Picture to prove my version and what it looks like. Any help? I need it.

Asked by MrZatt 1 год назад

Last reply by cor-el 1 год назад

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Why do I get a connection failure error for add-ons?

Every time I select a privacy/security add-on like Ghostery or AdbloclPlus I get an internet connection failed notice. Why can'i install these add-ons? I can do it with… (читать ещё)

Every time I select a privacy/security add-on like Ghostery or AdbloclPlus I get an internet connection failed notice. Why can'i install these add-ons? I can do it with EDge but not with Firefox.

Asked by PAL96815 2 года назад

Last reply by James 2 года назад

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I cannot restore my bookmarks. What do I do?

I opened up Firefox today and almost all my bookmarks are missing. I tried restoring, but all the backups are also missing the bookmarks. I tried exporting the bookmark… (читать ещё)

I opened up Firefox today and almost all my bookmarks are missing. I tried restoring, but all the backups are also missing the bookmarks. I tried exporting the bookmarks to HTML. That is not working. There is only one Firefox profile. Running in safe mode did not help.

There is a crash report from April 30, 2018. Version 60.0.1(20180516032328) was installed on May 19, 2018.

Asked by JimD999 2 года назад

Last reply by FredMcD 1 год назад

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Cannot remove update box or click on it

The box to update Firefox "A new Firefox update is available...Download update" is stuck on my main Firefox browser window in the top left corner.. I cannot click on it o… (читать ещё)

The box to update Firefox "A new Firefox update is available...Download update" is stuck on my main Firefox browser window in the top left corner.. I cannot click on it or close it and it appears on all of my tabs. I could just close the browser but frankly I've got a lot of tabs open and my Firefox settings mean that if I closed the window and reopened them all in a bookmark folder, I'd have to log in to all my sites again. Also I don't know if the same thing wouldn't just happen again.

I don't know if this is Firefox's way of forcing you into submission to update the browser but it is quite frustrating, I shouldn't have to go through such a massive effort just to get rid of an update box that obscures my view. I also don't want to get rid of the box appearing altogether as I like to know when there is an update so I can choose to download it or not.

Any suggestions appreciated. Thanks

Asked by Jognel 1 год назад

Last reply by Shadow110 1 год назад

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Images on ebay won't load

I've seen various forum questions, both new and old, that ebay images won't load. This issue has persisted for the last several Firefox for Windows releases. Is there any… (читать ещё)

I've seen various forum questions, both new and old, that ebay images won't load. This issue has persisted for the last several Firefox for Windows releases. Is there any workaround?

Asked by martiniman 2 года назад

Last reply by cor-el 2 года назад

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After update to 60.0.2(64 bit) get "Secure Connection Failed" and "Error code: SSL_ERROR_RX_RECORD_TOO_LONG" messages

Firefox automatically updated itself and installed "Firefox Quantum" 60.0.2 I see - 64 bit - on Windows 10 on a Dell laptop. Never had this problem before - but when load… (читать ещё)

Firefox automatically updated itself and installed "Firefox Quantum" 60.0.2 I see - 64 bit - on Windows 10 on a Dell laptop.

Never had this problem before - but when loading Ebay pages, the main body of the advert page fails to load and the full message I get instead is below - I've tried switching the proxy settings to "No proxy" or "Use system settings" and sometimes page loads correctly once but then it fails again! Have cleared cache/cookies, have refreshed, have restarted ...

Very frustrating and this is about to lead me to give up finally on Firefox and move to Chrome.

"Secure Connection Failed

An error occurred during a connection to vi.vipr.ebaydesc.com. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by UKbasedbrit 1 год назад

Last reply by jscher2000 1 год назад

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The mathletics site does not seem to work on Mozilla Firefox. Shoudl I use a differetn browser for Mathletics?

When I use the site mathletics, Mozilla crashes. IT used to work OK. Recently when I click on soem tasks, there is a picture of Adobe. Sometimes If I click on it, it co… (читать ещё)

When I use the site mathletics, Mozilla crashes. IT used to work OK. Recently when I click on soem tasks, there is a picture of Adobe. Sometimes If I click on it, it continues. But mostly now it just freezes

Asked by BrettGWilliams 2 года назад

Last reply by WestEnd 2 года назад

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How to stop Firefox from auto refreshing every 10 seconds

I have read and applied all the fixes from previous responses to this problem and nothing works. Scrolling through Facebook is a nightmare with the page re-loading every… (читать ещё)

I have read and applied all the fixes from previous responses to this problem and nothing works. Scrolling through Facebook is a nightmare with the page re-loading every 10 seconds, and creating a visual disturbance on screen. Please advise a permanent fix. Thanks

Asked by GaynorFoster 2 года назад

Last reply by guigs 1 год назад

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Can't delete devices from "Send Tab to Device" menu

I tried Fennec F-Droid, a Firefox version built from source without proprietary code, signed into Firefox Sync, but after renaming the device, the device manager kept sho… (читать ещё)

I tried Fennec F-Droid, a Firefox version built from source without proprietary code, signed into Firefox Sync, but after renaming the device, the device manager kept showing it as the default name. Changed two or three names, then gave up and installed regular Firefox. Now when I click on "Send Tab to Device" the menu shows the names I entered for the device which were not working, but the device manager shows only the actually connected devices, so those names are saved somewhere. This error is persistent with all the devices I synced. How do I remove them?

Asked by ffth 1 год назад

Last reply by Ooker 1 год назад

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I cannot download attachments in my Yahoo email. I have tried to sign in to Firefox help to reset my support password but it has not sent me any link in 3 tries

Firefox is my default browser and I cannot download any attachments in my Yahoo email. I tries to sign into my Firefox account but it would not accept my password. I trie… (читать ещё)

Firefox is my default browser and I cannot download any attachments in my Yahoo email. I tries to sign into my Firefox account but it would not accept my password. I tried 3 times to do a password reset but I never received a reply to my email address. My email address is: ************@yahoo.co.uk. I had followed the Firefox help suggestions to fix my problem of being unable to open attachments of any format in my yahoo mail and cleared all of the Firefox Cache and Cookies. A blue folder appeared on my MacBook Pro laptop called "Old Firefox Data". Since this did not fix my inability to open any attachments in my Yahoo Mail (New Mail and not Classic or Yahoo Pro), I need help on what I should do. How do I return to my Old Firefox Data and Settings, fix my problem of being unable to open up attachments in my Yahoo Email and fix the problem of Firefox not accepting my account password or not sending me a link to do this? I do not know how to proceed and it appears that many of my settings are changed or gone. Even my default opening page of: https://uk.yahoo.com/ has gone. What do I do to resolve all of these issues. Many thanks, drrjm.

Asked by drrjm 2 года назад

Last reply by FredMcD 2 года назад

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When I try to enter my mobile phone number, in whatever format, it says invalid phone number!

No more - that's it - I can't confirm set-up sync because it won't accept my valid uk mobile number in whatever format I enter it (0044, +44, ++44, with or without leadi… (читать ещё)

No more - that's it - I can't confirm set-up sync because it won't accept my valid uk mobile number in whatever format I enter it (0044, +44, ++44, with or without leading 0)

Asked by trevorfirefox 2 года назад

Last reply by Gerd 2 года назад

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How to allow security exceptions for sites that don't allow exceptions

I'm not able to access certain sites do to missing "Add Exception" button. I have tried all the suggestions, like modifying about:config, resetting firefox completely, an… (читать ещё)

I'm not able to access certain sites do to missing "Add Exception" button. I have tried all the suggestions, like modifying about:config, resetting firefox completely, and deleting appData.

1) Other browsers work fine 2) The corporate VPN or security software is probably creating certificate problems. Asking them to change is not an option 3) I don't care if the site is well-maintained or not, I need to access it. 4) I don't plan on logging into any websites or sharing any data. 5) If Firefox really can't do this, then I need to use a different browser

I don't care about security here. The sites I want to access are just public pictures and videos, and I don't plan on logging in.

An example is embedded videos from Twitter.com. I'm not able to access them.


Any help?

Asked by troyofearth 1 год назад

Last reply by jscher2000 1 год назад

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Firefox continuously uses excessive ram causing pc to slow to a crawl

Running Linux Mint, Firefox is latest version, PC has 8GB of RAM, yet when running Firefox gradually uses more and more ram till all is gone, only fix, close and restart … (читать ещё)

Running Linux Mint, Firefox is latest version, PC has 8GB of RAM, yet when running Firefox gradually uses more and more ram till all is gone, only fix, close and restart Firefox.

Removed all addons, no change! SET Prevent Accessibility Services from accessing your browser to true, no change! Under performance set content process limit to 1, no change (I suspect this is a fake setting, it has no effect on number of processes!!)

PS Everyone else I know that uses Firefox has the same problem, is Mozilla trying to kill it?

Asked by Charles8 2 года назад

Last reply by Shadow110 2 года назад

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Random Secure Connection Failed Errors

I run https://www usufans.com and recently I've been getting complaints from some of my Firefox users that they are getting Secure Connection Failed errors. The errors ar… (читать ещё)

I run https://www usufans.com and recently I've been getting complaints from some of my Firefox users that they are getting Secure Connection Failed errors. The errors are random and don't seem to be affecting everyone. I am able to replicate it on my machine but it's not everytime I load a page. Sometimes a page will load and sometimes it won't. I've tried in Firefox 57 and 58 both and neither of those versions have the issue at all. As soon as Firefox updates to the latest version the problem immediately comes back. The SSL certificate is from my host and every SSL test I try shows that it's installed properly. The problem doesn't exist in Chrome, IE, or Edge and it doesn't show up in earlier versions of Firefox. It looks like there have been similar issues in the past but none of the solutions have worked. Any ideas?

Asked by provoaggie 1 год назад

Last reply by Shadow110 1 год назад

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Firefox crashes when printing is requested.

This will always happen with the Epson TM-T20 printer after successfully printing approximately 40 receipts. After restarting Firefox the problem is repeated. The printer… (читать ещё)

This will always happen with the Epson TM-T20 printer after successfully printing approximately 40 receipts. After restarting Firefox the problem is repeated.

The printer driver is the latest version 5.09E of 2018-01-15 but the driver version does not affect this issue.

I have tested individual versions of Firefox with factory default settings. This problem first appeared in version 50.0b1. Firefox 49.0.2 and older work well with this printer.

Report ID: adb395a3-273d-41ee-a686-2d1530180419

Can you help me please?

Asked by petrsorm 2 года назад

Last reply by cor-el 2 года назад

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Hangs/Crashes in Firefox v.60.0

Firefox versions in the 50's had been doing pretty well minimizing crashes. I updated to v.60.0 recently, and it constantly hangs. Fortunately, I usually have more than… (читать ещё)

Firefox versions in the 50's had been doing pretty well minimizing crashes. I updated to v.60.0 recently, and it constantly hangs. Fortunately, I usually have more than one tab open, so I simply close out of the hanging tab(s), and can usually just open a new one without it having to bring the entire browser down. Aside from that, it's just really slow and problematic. Not sure what was changed. In any case, here are the crashes I had just yesterday:

bp-cd57c830-ab65-46f5-b007-c18be0180513 bp-4d483162-7e08-484f-bd7e-9dfbe0180513 bp-4a7c4094-557e-4ea7-a047-af3f30180513 bp-a9eb3715-8739-4a43-a27b-8a4fb0180513 bp-18b954f6-8340-4074-b1cb-4a2160180513 bp-5254ff5f-8ee0-4d27-88ea-915570180513 bp-41c8b7f5-68a0-4ccc-940a-430ac0180513

Just from tonight:

bp-f47d87ef-288b-4561-bbac-42af40180513 bp-1423851b-7e36-4f3a-a98f-c6b7f0180513

More shutdown kills, unfortunately. I hadn't been experiencing this for many versions and thought it'd been solved.

Asked by FireFoxFan1 2 года назад

Last reply by cor-el 1 год назад

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Can't remove cookies using keyboard

In Firefox 60 when I go to delete individual cookies I can no longer use the "delete" key on the keyboard. This was always useful for quickly deleting any unwanted cooki… (читать ещё)

In Firefox 60 when I go to delete individual cookies I can no longer use the "delete" key on the keyboard. This was always useful for quickly deleting any unwanted cookies, scroll using the arrow then delete. Now I have to ctrl+click, scroll and click remove. One mis-click and they all get unselected and you have to start again. How to re-enable the delete key?

Asked by nigelfo 2 года назад

Last reply by cor-el 2 года назад

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Firefox crashes

Since the new update firefox 60, it hangs after a few moments or pages. We have to perform a forced stop to restart firefox. We have the problem on the 2 imac, and th… (читать ещё)

Since the new update firefox 60, it hangs after a few moments or pages. We have to perform a forced stop to restart firefox. We have the problem on the 2 imac, and the 2 macbook pro. Software is up to date . We send a crash report every time. We never had any problems with previous versions.

Thanks Steven

Asked by rubicone 2 года назад

Last reply by FredMcD 2 года назад