Форум поддержки Firefox

After deleting prefs.js file Firefox does not create a new one.

Firefox does not save any of my settings so i tried all the method described in the following articles:

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save#w_unable-to-save-any-preferences-or-settings

finally I uninstalled FF completely, deleted the FF installation directory and moved my old profile. Reinstalling FF did not help in anyway. After reinstalling, the preferences were still not saved so I deleted the profs.js file. When I start Firefox it does not create a new profs.js file adn of course my setting are still not saved

What can i do? change? I'd rather fix this than install chrome instead...

After Firefox updated to 34.0, it suddenly started freezing up at inopportune times. Not always at the same point, nor at the same web site. I tried Google Chrome on the same sites Firefox would freeze and Chrome worked perfectly as did Internet Explorer 11. I also noted that it would only scroll part way then freeze, then scroll a bit more then freeze, so badly I could not view the page at http://www.dailymail.co.uk/news/article-2875544/How-escape-Alcatraz-Researchers-reveal-1962-escapees-presumed-dead-freedom.html. I tried this same page on Chrome and it worked perfectly. I did not have this problem prior to the latest update. Please also note that Firefox 34.0 may work fine for a day or so then start the freezing again. I tried Safe mode and could not get the freeze problem to duplicate. But like I said, sometimes it works fine then others not. I will try to remember to run Problem Step Recorder the next time it starts freezing. I also installed Troubleshooter as per below. I just tried the above page link and recorded it with Problem Step Recorder. It froze up loading but then started working again. Previously, it would show a Not Repsonding message in the top bar of Firefox. It did not this time.

As of midnight 12/12/14, Firefox started blocking plugins (in this case, Adobe Flash and Java Deployment Toolkit, possibly others as I've just been to websites that use those), saying that they're out of date. When I click on "Update Now," the Plugin Status page tells me that all my plugins are up to date. (I'm currently running Flash 15.0.0.239 and Java Deployment Toolkit 10.71.2.14, for the record.)

I get the point of this feature, and I really don't want to permanently turn on "always allow," but having to click two "allow" prompts every time I load a website that features Flash is quickly making web browsing intolerable. I'm on the verge of switching to Google Chrome over this.

I ran Spybot and Adaware. I cleaned my computer and it seems to be working better. I installed Adblock and I am not getting ads which is really nice. I noticed that my bookmarks on my desktop will not work now. Also, if I try to drag the block or circle to the desktop, it will not work. I have reset Firefox, started in safe mode without AdBlock. Nothing seems to work. Any ideas? Thanks a bunch.

I have dealt with this for years. I have "reset" Firefox numerous times, I have uninstalled Adobe Flash and reinstalled version 16.0.0.235. After I uninstalled and updated it ran for a while but I am back to the "Flash is busy" message. The only way I can go on is to stop the plug in, or disable it, but of course then I have no video. I installed "Videowithoutflash" (I think that was the name of it listed with Firefox extension and highly reviewed, and it all ran fine for about a day. But then the next day no videos would play unless I enabled flash, and then it soon starts crashing again. This is a problem for years now. I have been through many forums trying to find an answer, nothing works, or if it does not for long. Is there not some way to get rid of Adobe Flash and play videos? Are there any browsers that don't use flash for viewing videos? Help! Thanks in advance Bill

I'm using Firefox 34, and I can't stand the new search bar. How can I change it back to the old style? I've tried restarting with add-ons disabled, so I know the problem is with Firefox

I can upload pictures to explain better, if needed.

I have tried to reset Firefox to factory settings, but doesn't work. Tried to uninstall, didn't work. How do I reset my browser? Things like Facebook and Pandora do not work in my browser.

Until the most recent update the dropdown listing of available sites in the search box was easily legible and simple to use. Being able to target one's searches so readily and conveniently was one of Firefox's most attractive features.

Now I'm confronted with a panel of mostly indecipherable and in many cases confusingly similar icons. I hate it and want my simple verbal listing back!

Yes, mousing over the icons and hovering will reveal what they represent. But having to do this every time makes what was a quick, convenient routine irritatingly slow and clunky.

Please at least let us choose whether to have icons or a simple listing. Please...

Recent Firefox update forcibly changed my search setting, Google, to Yahoo. Yahoo is like a virus! I had Yahoo blocked in anyway possible for this 20 year neophyte internet user. I learned to hate Yahoo. Somebody at Firefox made a deal with the devil!

Since installing Firefox 34.0.5, I have only been able to use basic HTML in gmail. This type of issue has never happened with prior versions of Firefox. I run Win7, fully updated. I have checked for viruses (ESET Security, including root directory), and malware (Malwarebytes, root search also). I use a VPN service from China (Express VPN), which I have also separately checked for viruses and malware.

The similar topics referred me to "about:config", but there I cannot reset -- that function is not work for any of the useragent files. There are four such files....all "default" status, boolean, boolean, string and boolean. I could not paste the screen shot here (sorry).

Can anyone help with this? I really don't want to switch browsers (been faithful to Firefox since dirt) or email.

Many thanks.

Best regards,

Michael

I have two computers - one with Vista and one with XP - -Last week everything worked on both- I would pull up YouTube-- the YouTube black screen would come up with an "f" in the middle because I have "ad block". I would then click the "f" it would change to the arrow head - I would click the arrow head and the video would start. Now I pull up YouTube, click the "f" and nothing. And this is on both computers and it happened on the same day. Can not access the video. I can access YouTube video if it is embedded in another webpage and it plays just fine. I have turned off the "ad block" and it still doesn't work. Understand that Google now owns YouTube - is this something with Google or Firefox.

Get no YouTube task bar or control bar (play pause, sound level, etc.). . just a black screen, no audio and no control bar at the bottom of the black screen.

All comments and responses to postings appear, but no way to click or start the video.

Also, on Youtube Home screen, provides the following: Hello, you seem to have JavaScript turned off. Please enable it to see search results properly.

As a result, I've updated Javascript, Flash and have made certain Javascript is ENABLED. Still no taskbar. that will enable me to play YouTube videos.

PS: HAVE TO USE Firefox 34 as ALL subsequent updateS result in the following JavaScript Application error:

'Top' getter called on an object that does not implement interface Windows

HELP & THANKS!!

restarting helps but sound goes away after, starting a new thread because the closest one was archived

The sound also stops on youtube videos some of the times but not all. restarting in safe mode does not help.

Firefox 34.0, Win 7. I have deinstalled Firefox and installed a fresh copy of FF 34.0. Problem still exists.

I tried the suggested changes in Preferences:Privacy but that only requires me to re-log on to all the sites I normally leave in the logged on state.

What is next?

Hello!

Immediately upon updating to Beta 34.0, Silverlight and Flash, completely stopped working in Firefox. I am running Vista Home Premium, Service Pack 2.

They work fine in Internet Explorer.

This happens in any website I go to.

For example, I can go to Youtube, and the page will show a black box where the video should be, but there are no play controls, or any way to enable the video. Clicking within the black box does nothing.

On the music play site, Grooveshark, the site does not recognize Flash as being installed at all. (If you don't have Flash installed, this site pops up a message every time. Grooveshark correctly recognizes that Internet Explorer has Flash installed.)

I updated the Flash plugin to the current version, which also did nothing.

I have not reinstalled Firefox, or done a System Restore, yet.

I just bought a new computer that I was going to migrate to, and retire this computer, so I was not going to do heroic efforts to fix this. I was reporting this more on the order of a bug report.

Thanks.

Karl

Yesterday FF "belched" and I lost some of the bookmarks on the toolbar plus lost the Address box. Now in trying to fix it I've lost the Menu Bar. Help please. Using version 34.0.

Thanks,

jbacinti

From last 3-4 days I am getting strange Chinese characters on the top of Title Bar or open tabs. They cannot be selected by mouse and sometime arrow mark (like on enter key) is shown on each tab. It is random, means there is no any special condition when they appear.

I have reset (Everything) Firefox, cleared cash, remove all unknown add-ons, having no extension other than adobe pdf (not compatible) .

I have checked for anything installed within last few days but there is nothing installed despite of windows update and Firefox update (34.0) I am using windows 8.1. Please check screenshot for exact problem.