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Recently unable to initiate Facebook Messenger Voice Chat via FB website in Firefox

For the past few weeks I've been using Facebook's voice chat function to stay in touch with family. I did this using a dual boot laptop with, Ubuntu Linux 20.04.4 and Fir… (читать ещё)

For the past few weeks I've been using Facebook's voice chat function to stay in touch with family. I did this using a dual boot laptop with, Ubuntu Linux 20.04.4 and Firefox 103, and Windows 10 with Firefox 101.1. I use the linux side 99.9% of the time.

I'd initiate a call by clicking on the FB Messenger icon, clicking on the name of the person I wanted to talk with, then clicking on the small phone handset icon. This would bring up a popup window with a picture of the other person, and the sound of a phone ringing followed by the other person answering my call.

This stopped working late last week (Thursday Aug 11th, I believe). Instead of a popup with the ringing phone, I began getting a popup with the message "Something went wrong. Try restarting Firefox or restarting your computer. For more troubleshooting suggestions, visit our Help Center. If the issue persists please let us know." I've attached a screenshot of the message.

This led me to a series of troubleshooting steps with no success: - clearing my browser cache and cookies - made sure my microphone was available for FB to use and was not muted - rebooting my laptop - doing a Firefox "Refresh", which creates a new Firefox profile while removing browser extensions and customizations - logging into a 2nd seldom used linux account I have on the same laptop and trying to initiate a voice chat in Firefox (no luck) - dual booting to Windows 10 and trying it with Firefox 101.1 (no success) - I also tried this on an older desktop pc running Ubuntu 16.04 and Firefox 88 (!). Also, no success and the exact same message as seen in the screenshot.

What I can also tell you is that in Linux I was able to initiate a FB voice chat call using the Brave and Chrome browsers, and in Windows was able to successfully initiate a call using MS Edge and Brave.

Based on this, it seems to be either a Firefox issue, or the nice folks at FB changed something that trips up only Firefox. Again, other browsers on two different OS platforms and a separate computer allow me to make these voice calls without issue.

I'd be glad to provide more information if you need it. I apologize if this was long winded, but I wanted to share as much detail as I could. Thank you very much for your time, and don't hesitate to contact me if I can provide any further information.

Задан p1977s 1 день назад

Последний ответ от bernie.colley 3 часа назад

websites not loading

I upgraded my OS yesterday to Ubuntu 22.04.1 LTS. That upgrade included the newest Firefox, 103.0.2. Most of the websites I go to load just fine but some; Facebook, Nextd… (читать ещё)

I upgraded my OS yesterday to Ubuntu 22.04.1 LTS. That upgrade included the newest Firefox, 103.0.2. Most of the websites I go to load just fine but some; Facebook, Nextdoor, Inkscape chat, do not load. The page will start to load and then just hang. What to do, what to do.

Задан wichman3 1 день назад

Последний ответ от jonzn4SUSE 17 часов назад

Resize Handles in Flatpak version of Firefox

In the Flatpak version of Firefox 103.0.2 the resize handles do not appear when you hover over any of the 4 edges of the firefox window unless you hold down the left mous… (читать ещё)

In the Flatpak version of Firefox 103.0.2 the resize handles do not appear when you hover over any of the 4 edges of the firefox window unless you hold down the left mouse button, then they appear, but you have to get the mouse pointer just right before pressing the left mouse button. I notice on several forums that this has been like this for the last 2 months, are the team at Mozilla working on a fix, cheers

Задан Tezzajg 2 дня назад

Последний ответ от user179378213125978270809367901116082189866 1 день назад

Audio streaming suddenly stopped from this source only - can someone please see if it works?

I've using FF since the beginning. I use it for 99.999% of my browsing. Very recently the audio streaming from a particular site stopped working while all others seem t… (читать ещё)

I've using FF since the beginning. I use it for 99.999% of my browsing. Very recently the audio streaming from a particular site stopped working while all others seem to work. Other browsers appear to play this site just fine. If someone is aware of why this particular site had stopped working or better yet know of a setting I can change to resume function that would be greatly appreciated. The subject site is http://wplr.tunegenie.com/# then try to click on the play button (right arrow). I've searched and searched, tried and tried to no avail. The site owners only advise to use another browser but FF is my favorite and I am able to do literally everything else with it. Suggestions/ideas greatly appreciated. Thanks

Задан R.Mariotti 3 дня назад

Последний ответ от jonzn4SUSE 2 дня назад

Cannot log in to firefox account from Firefox

Guys, How crappy can this sh. be? I have to use Konqueror to log in to firefox account. Your website reports "cookies disabled", even when every effing thing has been ena… (читать ещё)

Guys,

How crappy can this sh. be? I have to use Konqueror to log in to firefox account. Your website reports "cookies disabled", even when every effing thing has been enabled! I cannot use your product and have to use someone else's to log in to your effing website!? Not only this POS srashes EVERY EFFING DAY, now I cannot even log in with it?!

SRSLY?! Konqueror is better? And you are surprised you lose market share?

Задан antymat+firefox 2 дня назад

Последний ответ от Paul 2 дня назад

Mouse Hover not consistent, Firefox 103 Ubuntu 22.04.1

After upgrading to Firefox 103, I've noticed the following behavior: The mouse icon does not change while moving over web pages or even the menu items and tabs. It requir… (читать ещё)

After upgrading to Firefox 103, I've noticed the following behavior:

The mouse icon does not change while moving over web pages or even the menu items and tabs.

It requires a click for the mouse icon to change and for an action to take place.

This causes problems because of some actions that expect a mouse hover or a click-and-hold response, which this error is preventing.

For example, clicking on Google Maps and dragging to move the map is impossible.

Hovering over a menu to allow it's automatic drop down to appear is also impossible.

This is not consistent; when I open a new Firefox window the mouse behaves normally for a time.

It does lose this ability but I don't know how quickly it happens, but after at least an hour of use, the problem is apparent.

I had thought this was a problem with my extensions or themes, because the problem does not exist in private mode. But when I temporarily removed all the extensions and themes from my setup, the problem still occurred. And the fact that a new window with all extensions still active suggests that this is not caused by those extensions, or if so, not immediately.

Задан typewriterjason 4 дня назад

Последний ответ от cor-el 3 дня назад

Video playging

Hello Team, I got popup an popup when i am going to play video from any website and the popup is "to play video you may need to install the required video codecs". even … (читать ещё)

Hello Team,

I got popup an popup when i am going to play video from any website and the popup is "to play video you may need to install the required video codecs".

even I am able to playing video in any website. and i have already applied this command is "sudo apt install ubuntu-restricted-extras". and after that i am getting this popup.

FYI I am using "Ubuntu 20.04.4 LTS".

Thanks & Regards

Задан neelkhamar73 5 дней назад

Последний ответ от cor-el 5 дней назад

Linhas de selecionar textos em todos os elementos do navegador

Meu navegador Firefox, demonstra uma linha de seleção de textos (idêntico ao de edição de texto, como um bloco de notas) toda vez que eu clico em algum elemento da página… (читать ещё)

Meu navegador Firefox, demonstra uma linha de seleção de textos (idêntico ao de edição de texto, como um bloco de notas) toda vez que eu clico em algum elemento da página, seja texto ou imagem. A linha não altera nada nas páginas, porém me confundem muito e acabam por incomodar meu acesso á paginas e me fazendo ter que usar outros navegadores por conta disto.

Задан lucasdavid.xavier 6 дней назад

Последний ответ от cor-el 5 дней назад

Outgoing Connections

Every time I launch Firefox, it attempts to connect to a number of domains automatically; some of which, it strikes me, may not be entirely necessary and should, therefor… (читать ещё)

Every time I launch Firefox, it attempts to connect to a number of domains automatically; some of which, it strikes me, may not be entirely necessary and should, therefore, not be automatic.

For instance, I have automatic extension/plugin updates off by default, so why does FF try to connect to versioncheck.addons.mozilla.org and/or versioncheck-bg.addons.mozilla.org every time I launch it?


How many of the following do I actually need to give a pass to in my firewall and how many can I safely block?

I appreciate that a couple (e.g. githubusercontent) may be related to specific extensions/plugins, but the majority are from Mozilla/Firefox, so what what is each of them for, specifically?

aus5.mozilla.org ciscobinary.openh264.org content-signature-2.cdn.mozilla.net example.org firefox.settings.services.mozilla.com ipv4only.arpa publicsuffix.org push.services.mozilla.com raw.githubusercontent.com redirector.gvt1.com services.addons.mozilla.org versioncheck.addons.mozilla.org versioncheck-bg.addons.mozilla.org


Thanks.

Задан imajzineer 1 неделю назад

Последний ответ от cor-el 6 дней назад

Importing data from another browser

I'd like to import my Seamonkey profile data to Firefox, but Firefox doesn't recognize Seamonkey or its data. How can I do this? I'd like to keep my Firefox data synced t… (читать ещё)

I'd like to import my Seamonkey profile data to Firefox, but Firefox doesn't recognize Seamonkey or its data. How can I do this? I'd like to keep my Firefox data synced to Seamonkey, and maybe synced the other way too. And I'd like Thunderbird to be able to sync to the Seamonkey email data too, for what it's worth. I thought the importing of data when Firefox starts would take care of importing SM data but it doesn't. Are there any commandline options for running Firefox that would get the importing done? I sure don't want to mess around with a huge html bookmarks file and there's other data in Seamonkey besides bookmarks that should be imported too. Help!

Задан democritus7 1 неделю назад

Последний ответ от Terry 1 неделю назад

Every tab crashes in Firefox 103.0 (64-bit)

Firefox is currently unusable on my system as I get the message "Gah. Your tab just crashed." for every website I try to access. Troubleshoot mode doesn't work. They do… (читать ещё)

Firefox is currently unusable on my system as I get the message "Gah. Your tab just crashed." for every website I try to access. Troubleshoot mode doesn't work. They don't register as crashes. I also tried uninstalling and reinstalling and that doesn't work either. I am using Firefox under Pop! OS.

Задан bobferrell11 1 неделю назад

Последний ответ от Terry 1 неделю назад

After being offline, sometimes Firefox can't connect until restarted

Sometimes, if the computer is offline and Firefox is open, when the computer goes back online Firefox can't connect to any website, with the page "Hmm. We’re having troub… (читать ещё)

Sometimes, if the computer is offline and Firefox is open, when the computer goes back online Firefox can't connect to any website, with the page "Hmm. We’re having trouble finding that site.". The only fix is to close Firefox and open it again. Going offline doesn't always do this, and while I'm not sure of what exactly causes this to happen, a way to easily reproduce it is:

  • Turn off the Wi-Fi;
  • Reboot the computer;
  • Open Firefox;
  • Turn on the Wi-Fi;

After the computer is connected, refreshing the page sends you to "Hmm. We’re having trouble finding that site.". You have to restart Firefox.

A way that doesn't 100% reproduce it, but works enough times, is to reboot the computer without turning off the Wi-Fi, and open Firefox as soon as possible (before the computer manages to connect to the router, which is the part that isn't always consistent). Rarely, it happens after suspending the computer, or after a disconnection due to an unstable connection. I can reproduce it in Firefox's safe mode. I have a hunch that maybe this is related to networking drivers.

I'm using a Lenovo IdeaPad 5 14ARE05 (Network controller: Intel Corporation Wi-Fi 6 AX200 (rev 1a)), Linux NixOS 22.11 (I don't know about Windows).

Ask me for any log you might need.

This is kinda a duplicate of https://support.mozilla.org/en-US/questions/1078253, except that their solution does nothing to me.

Задан Martino 1 месяц назад

Последний ответ от x0digi 1 неделю назад

Asking to save credit card number

I can't recall if this problem occurs all of the time or not. The problem is this.............when buying something online or donating online using a credit card I often… (читать ещё)

I can't recall if this problem occurs all of the time or not. The problem is this.............when buying something online or donating online using a credit card I often get the message...."Save credit card number-choose Yes or No" or something to that effect. Is there a way to modify the settings on my browser so that I do not get this question about saving my credit card number? Or is this an issue with how the website I am browsing at works and therefore I cannot make a one-time fix? Thanks.

I am using Linux and the latest browser 103.0.1

Задан jogger60 1 неделю назад

Последний ответ от RobertJ 1 неделю назад

Firefox 102&103 in Ubuntu 22.04 STOPs frequently. Need to restart Firefox!

Firefox just locks up. The mouse cursor can be used to resize the window, but is otherwise unresponsive, except to to minimize, maximize or close the window. If I click m… (читать ещё)

Firefox just locks up. The mouse cursor can be used to resize the window, but is otherwise unresponsive, except to to minimize, maximize or close the window. If I click minimize and then restore the window, Firefox will have executed the last mouse-click before minimizing. This happens after five minutes or so after starting Firefox, whether I have only 4 or 5 tabs open, or a whole pile of tabs. All I can do is click X in top RHS, and then restart Firefox. Then click the "recently closed tabs" to get back to where I was. I have tried clearing the cache and (most of) the cookies. As well I did a complete refresh of Firefox, and disabled all the add-ons, but the problem is still there Running on a (old) Lenovo Thinkpad E545 with 16GB, Ubuntu in a SSD using a 50 GB partn with 30GB free. This problem occurs only in Firefox- all other apps continue to run!

Задан aqk 1 неделю назад

Последний ответ от jonzn4SUSE 1 неделю назад