Форум поддержки Firefox

I have had Firefox downloaded for a considerable amount of time and had begun to use it as my daily browser, until I started experiencing issues, concerning the loading. I have experienced this issue in all cases when trying to open the browser through the desktop shortcut, other icons, and even the .exe file, and typically I will see a brief white screen of Firefox before it immediately closes again. Frustrating to say the least and a quick google provides no insight. I have attempted on multiple occasions to uninstall and reinstall, however to no avail, and have even tried to create a new profile, via the Run (Firefox.exe -P) but again with no success. Running the browser in Safe Mode (Shift) will also work for a split second with the dialogue opening and then instantly shutting. Any suggestion on a potential fix would be great.

Three days ago in Outlook 2010 hyperlinks stopped working. I ran chkdsk & scan , repaired outlook, switched Icloud add in on & off, safe mode, stylo on & off, and much much more So I am about to change to MS Edge as when I tried that hyperlinks work fine. Last time I used MS browser was with Win 98 or 2000 ! I have been using Outlook 10 and Firefox for 10 years with no problem, but have spent many hours with online suggestions of many remedies on this occasion, but no solution. I have given up ! The problem is Firefox.

one of my google accounts, which I have been able to sign in through firefox for years, suddenly started giving me an error message after entering my email address on the google sign in page. I have another google account and I'm able to sign i using firefox just fine. The error message given is:

This browser or app may not be secure. Learn more Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in.

I'm using a windows 7 box and Firefox 85.0.2.

I'm able to sign in just fine when I use google chrome. I've cleared cache and data in the browser. I'm not sure what else to try. Any suggestions? Any other information I can provide to help identify the problem?

Running FF for Mac 85.0.2 but has issue in previous version. The history on the search bar is not updating. Previously, the list of sites would appear depending on how often they were accessed. i.e. most popular would be first on the list and the order would change depending on usage. That list no longer updates. There is still a list but it never changes. I have cleared forms and search history but the same list keeps coming back.

Hey,

on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years without any issues. It's pretty random but usually happens at least once a day, usually shortly after startup or wakeup from hibernate mode. A while ago it used to even crash back to back twice in a row meaning after I reopened it, it immediately closed again and only worked after I selected to restore the previous session after the 2nd reopen. Nothing is registered under about:crashes and I don't see any errors in the system event log.

I already tried to disable hardware acceleration and reinstalled FF completely without any addons besides a different adblocker. I cannot really reproduce the crash in safe-mode but don't really want to browse the web for possibly hours without an adblocker.

Any ideas what this could be or what else I could try? Maybe downgrade to a previous version?

Hi,

I am using Windows 10 Edition Windows 10 Home Version 20H2 Installed on ‎24-‎08-‎2020 OS build 19042.804 Experience Windows Feature Experience Pack 120.2212.551.0

Firefox 85.0.2 (64-bit) is my main browser

This issue has been bothering me for a very long time and hence I have turned here for help.

Whenever my Windows shuts down abruptly (due to power failure,etc) upon restart everything else works fine EXCEPT Firefox

Internet works well on ALL other browsers EXCEPT Firefox.

My current workaround is to restart Windows TWICE and ONLY Then Firefox works normally.

I have checked: 1. Firefox can't load websites but other browsers can From <https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can> but this does not seem relevant as no changes have been made to any setting

2. Firefox may have shut down abnormally, leaving the lock file in place. To fix this, open the profile folder (see Finding your profile without opening Firefox) and delete the parent.lock file. From <https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding#w_remove-the-profile-lock-file> I have tried to delete the parent.lock file and restart Firefox but there is no benefit. Websites do not open

The ONLY step which seems to work is to RESTART Windows TWICE.

Can anyone please guide me on how to fix this APART from restarting Windows TWICE?

Thanks a lot!

I know this is a longshot. I used Firefox for the last couple of years with Seagull Scientific's BarTender software on my Windows 7 pc. Now my PC was wiped out and Windows 10 as part of my company's initiative to get everyone up to Windows 10. BarTender uses a driver to talk to your print drivers and provide a status back to the BarTender server and webpage that we use. After the move to Windows 10 Firefox will not work with BarTender. It works in MS Edge and Chrome.

 I've got a ticket into Seagull Scientific and I can foresee how this will go.  They will point me back to Firefox and then I'll get pointed back to the vendor.   I know it will be hard to find someone with a similar issue.  But maybe someone had some issue with another driver, etc that stopped talking to Firefox.   

I've tried to turn off all of Firefox's protection stuff that might be interfering and still not working. 

I have used Firefox and prefer it over any others.   But I also don't like the idea of having to change browsers depending on what I'm doing.   Besides, this software I have to regularly use.   So if I can't find a solution I may have to abandon use of Firefox.

Windows 10 update: Existing FF shortcut is not default (that can not be changed) and new FF shortcut is required default but will not launch with open tabs and book marks as older shortcut.

Windows update mess: Totally confusing. I am on a 64 bit lap top.

Conflict: Two FF shortcuts launch the same 64 bit version of FF from two different start directories but only the old one retains my book marks or open research tabs. Launch that and I get error 'not the default browser" and that can not be changed. Launch FF from any web link or email and same 64 bit program launches with no open tabs or book marks. Can not set old (BEST) shortcut as the default it always previously was.

First: After a recent Windows 10 upgrade, when I now launch the Firefox from the icon shortcut pinned to my task bar, it now says “Firefox is not your default browser” and I am given the choice to use FF as my default browser. But no matter what I do I can not stop that default browser error AND Windows tells me the FF IS selected as the default.

The properties of the Original shortcut on my task bar short cut are”

Target: "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" Start in "C:\Program Files (x86)\Mozilla Firefox"

Ths is puzzling for that appears to be correct for 32 bit and not 64 bit program. I have ALWAYS been using that shortcut for years not with no problem. I prefer to keep that because I currently have about 25 open tabs for a research project and dozens of favorites in my tool bar. That is what launched whenever I clicked a link in my email or in any web document. BUT not any more!

Second: Since the Win 10 upgrade, even if the original shortcut is open, if I click on a link in my email or any web site, FF does not launch in a new tab from with that launched shortcut and opened FF page but instead opens a new window. In that instance I do not get the message "Fire Fox is not your default browser” of in that instance it IS my default! But I am getting an entirely different FF page: no open tabs and no bookmarks.

As I sleuthed about I discover that from any emial or a web link FF is not launching from that original task bar shortcut but different a different shortcut new to my desk top which has the same properties as the FF in my list of programs . The properties of those shortcuts are:

NEW Shortcut: Target "C:\Program Files\Mozilla Firefox\firefox.exe" Start in "C:\Program Files\Mozilla Firefox"

It does not appear that I am running two versions of FF. No matter which shortcut I launch About FF tells me I am running FF version 85.0.2 (65 bit) so there even though it is launched from a different “Start” location.

So the new shortcut after Win 10 upgrade launches FF version 85.0.2 (65 bit) from Target "C:\Program Files\Mozilla Firefox\firefox.exe" with no open tabs and no Book marks and appears to be the dafault

And the OLD preferred shortcut launches FF version 85.0.2 (65 bit) from Target: "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" (which should have been reserve for 32 bit?) and that shortcut launch tells me FF is not my default browner however but it IS the default as launched from Target "C:\Program Files\Mozilla Firefox\firefox.exe"

This may explain why the original old shortcut tells me FF is not my default browser and I can not change it since that already is selected as the default in the new shortcut. It may also expiation why launching from the new shortcut does not me give me that error.

Maddening! What do I do? I dare not uninstall FF because there is apparently only one 64 bit version running.

If I change the NEW shortcut properties so the same as the old original shortcut properties that does not help. Widows still insists that FF Target "C:\Program Files\Mozilla Firefox\firefox.exe" is/must the default and I can not modify that in path in programs and apps.

Windows seems to insist that FF can only be the default if lanced from "C:\Program Files\Mozilla Firefox\firefox.exe". A launch from "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" will insostg it is not the default and I can not change that.

So how to I get FF version 85.0.2 (65 bit) to launch from Target "C:\Program Files\Mozilla Firefox\firefox.exe" BUT with all the open tabs and book marks it launches from Target: "C:\Program Files (x86)\Mozilla Firefox\firefox.exe"

I think this means Windows 10 will no longer allow FF to be the default if launched from "C:\Program Files (x86)\Mozilla Firefox\firefox.exe"

As far as email or web links I can not make FF to launch from "C:\Program Files (x86)\Mozilla Firefox\firefox.exe".

So, somehow we I must accept Target "C:\Program Files\Mozilla Firefox\firefox.exe" as the default path. So how do I import all my open tabs and book marks into the FF that launches from Target "C:\Program Files\Mozilla Firefox\firefox.exe"

Question for community. Here in Seattle KOMO is the local ABC affiliate. Since the last Firefox upgrade videos like the one I am offerring here from their site will not load and I end up having to go to another browser. Even in safe mode videos will not load? Any thoughts?

https://komonews.com/weather/scotts-weather-blog/convergence-zone-puts-on-a-show-for-seattle

Long time listener, first time caller... :) [Seriously have been using and loving Firefox/Mozilla since 2004-2005, before that was Netscape Navigator, this is the first time I can recall having an issue that I can't find already written up and solved. Hence, this post.]

I've been having some odd issues with Firefox (85.0.2 64-bit) on my Intel Mac (Big Sur 11.2.1) for the past few months, and this morning decided to dig in deeper.

The backstory: When I’ve wanted to copy and image and paste it into Apple Messages, the images sometimes don’t send because Messages doesn’t support TIFF, WEBP, or PNG formats when sending to someone who doesn’t have an iMessage account (aka using standard MMS like to Android phones). So, I then have to convert the failed image to JPG, delete the failed message, and drag the saved JPG image file into Messages and can then resend it.

The issue: Today, I discovered that when I copy a JPG image from Firefox, and paste it into Apple messages, it seems that it doesn’t send because it appears to be either copied or pasted as a different format than the original image?

To reproduce:

1. Go to a web site with a JPG image ( http://www.lunarbaboon.com for example)
2. Right-Click on the JPEG image ( comicorder038.jpg for example) and select “View Image Info”
3. Right-Click on the JPEG image and select “Copy Image”
4. Paste into Messages to send to someone who doesn’t have an iMessage account
5. Hit enter to send
6. Wait a few seconds for failure
7. Click on failure Info
8. Right-Click on image and select Open
9. Preview shows the file as TIFF not JPG

To simplify:

1. Go to a web site with a JPG image ( http://www.lunarbaboon.com for example)
2. Right-Click on the JPEG image ( comicorder038.jpg for example) and select “Copy Image”
3. Open Preview and select “New from Clipboard”
4. Select “Tools -> Show Inspector”
5. Preview shows the file as PNG not JPG

What I’ve tried: Copy & paste of same image from Firefox - Safe Mode fails - So, doubt it is something in my Firefox config Copy & paste of same image from Safari works - So, doubt it is something MacOS related However, copy & paste of same image from Chrome fails too - So, maybe it is something MacOS related?

Any suggestions on what to try next?

Hello, I use a popular website hrca.net (Hornby Railways Collectors Association). Since about 12th February this year attempted access just times out saying the site is busy or down. I get the same problem using other browsers. Firefox flags a certificate/name/address error warning which can be bypassed but not very convenient and possibly unsafe. The owner of the website asked me to try the IP address as a test and it works perfectly. Why is Firefox suddenly flagging this problem after 6 years of using this site without any issues? The website owner says no other users have reported any problems. There are 2000+ users. I have tried clearing the cache, disabling add-ons and resetting Firefox. Using CMD tracert I have discovered the IP address called by hrca.net on my laptop is not the same as the one supplied by website owner. Any ideas would be greatly appreciated.

Vic Mumby

when i open a new page i find the top lefthand area of the page is encased in a thick black rectangle. this makes it difficult to select links within this area as they are all out of alignment. i have searched options and settings in firefox to try to stop this occuring to no avail, any solutions?

My Firefox downloads/converts *.epub files from fadedpage.com as *.php files, yet it downloads *.epub files from Project Gutenberg perfectly well. If I use Brave to download the same *.epub files from fadedpage.com they download correctly as *.epub files.

What is wrong?

Using MX-Linux 1.0 and Firefox 85.0.2

                                                                     Thankyou
                                                                     xxxxxx@xxxxxx.xxx.xx

Firefox 8.6.0 upgrade disables Firefox browser I utilized "System Restore" through the process of elimination I determined that it is the 8.6.0 upgrade that is causing the problem. So, turned off the automatic upgrade option and installed any Windows 8.1 upgrades and my Firefox is working great. Now I have a "nag" screen that is constantly trying to upgrade Firefox browser might there be some way to disable this upgrade notice?

I tried to install the Snapchat filters after watching "Cat Lawyer" - and I got a VC++ Runtime error. Firefox stopped loading too with the same error.

I removed the Snapchat filters app; repaired the VC++ Runtime error in add/remove programs - and now I see the symptoms as follows:

1. Launch Firefox from FF Icon.

    a) Bookmark clicks do nothing.  
    b) Type in a URL and nothing happens.

2. Launch Firefox from a ZOOM meeting link (and presumably other links) works - the page loads. And , once I have done that , the firefox browser works normally.

I can probably just uninstall/reinstall - but if anyone knows how to solve this I'd rather not lose all my saved pwd and history.

Running: MS Surface, Windows 10.

Mike

Now i always get this in Firefox "Playback Error There's something wrong. Please try again later. "

And yes it is just Firefox. I know that Firefox is killing the ability to listen to Amazon Music as it works perfectly fine in Chrome and Microsoft Edge but not in Firefox at all. I've tried several days - it won't play it.

Really is uninstalling and basically killing Firefox the best?

So I've recently noticed that Firefox is the only browser which has problems displaying colours effectively.

I've searched this issue on Google and to be quite honest, the archived responses to this issue which I've read have been rather bad-faith and evasive, blaming either driver issues or Windows settings - neither of which get in the way of other browsers' correctly displaying a webpage. And why should I fiddle with my Windows or driver settings to make a browser happy, anyway? That seems more like a sign of browser problems for obvious, logical reasons.

I have attached screenshots of the same webpage snippet on Chrome, Edge, Opera, and Firefox. The Firefox image is the last, bluest, and incorrect rendering of the webpage colour.

I have tried going into the Color menu and cancelling the override option (selecting "Never" in the drop-down menu). I've even gone into advanced settings and set gfx.color_management.mode to 0 - nothing works.

If anyone can help with this it would be much appreciated.

When you are presented with a text field, sometimes when you type, a small list of words you entered previously will drop down. You can then select one of those previous words, or continue with what you were originally typing. This is the Autofill feature for Firefox.

Lately, it has been a pain. After an hour or so of use, the instant I click on a text field to type something (usually for searching), the autofill box would partially drop down, only for Firefox to completely hang up. Once you recover from the initial crash, the autofill bug would not appear until at least an hour later. I tried turning off Autofill, but it cost me access to my History, so I was forced to do a complete browser reset. This issue has been with me for about a couple of weeks, and I have no idea why it's doing this.