Форум поддержки Firefox

Hey there. To get straight to the point, whenever I am watching a YouTube video on Firefox in full screen, every so often the screen goes black then slowly fades back in. I have no idea how to fix this issues and it is not my computer that is causing it (doesn't happen on other browsers, my computer was tested for a variety of problems and nothing was wrong, etc). I have also looked through Firefox Reddit help pages and the support articles on the Firefox support website but have found nothing to help. Any suggestions or help would be much appreciated! Thank you :)

I use the Kindle Cloud Reader (https://read.amazon.com/kindle-library) to access and read ebooks in my Amazon Kindle library. Since the latest Firefox update something is preventing my ebooks from opening correctly. The ebooks open, but only a single page appears and none of the navigation controls load.

Amazon support suggested trying a different browser. I loaded the Edge browser and had no problems opening my ebooks. I prefer to use the Firefox browser so I hope you can fix this issue.

Regards, ddi

How do I delete all traces of FireFox. I did the "remove program" but when I reinstall it is remembering that I once had Firefox installed so that tells me it has NOT fully removed all traces of Firefox. So please tell me how to remove everything. I keep getting errors that I don't get when I use other browsers, so there is some sort of issue with Firefox so I absolutely need to remove EVERYTHING. There must be some hidden files that the uninstall program is NOT finding. I need all profiles, files, bookmarks etc GONE!!!!! so I can do a new install. PS The REFRESH did not fix my issues so please don't offer that as a potential solution.

After loading the pop-up blocker extension I cannot access many links inmy email. Suggestions?

Tried uninstalling, selected to not include previous settings and reinstalled. Still having a problem.

Possible conflict with my firewall? How do I uninstall pop-up blocker?

Thank you

I'm considering switching to Firefox for my primary browser BUT once I log in to AOL to check my mail, the print is tiny and cut off top and bottom of each letter. This is not a new problem, but I'm using Firefox more now and still have to use another browser OR another device to read my email. I am attaching a screen capture of what it looks like.

I Can no longer have a direct access to my SFR mailbox and my Gmail. I must reauthentify myself each Time ID and password. I called SFR technical services, they told me they couldn't do anything. Firefox is an old browser, I should try to log myself with edge or chrome. How Can I continue have a direct access to my mail boxes with firefox?

Hi,

My Mozilla Firefox Web developer tool keeps autonomously toggling on/off in any Firefox window/tab..

Its as-if I'm repeatedly hitting Ctrl-Shft-I (which brings up the web developer tool in the bottom 1/4 of the browser).

I've checked all Setting, turned off all hardware acceleration as suggested for similar flickering problem (which wasn't on anyway).

I use Norton 360 Security Software but have Norton Safe Web disabled. The only active Extensions are Firefox Multi-Container and Firefox Sideview.

Its not doing it at the moment, but I'm not sure exactly what triggers it and expect it to happen again.

Last time it happened I was browsing Amazon. Hitting Ctrl-Shift-I only makes is turn off until start scrolling again, etc.

I don't think its virus related, because I use Norton 360, and Task manager "Performance Tab" show the computer is generally very mellow.

Please help, as I love Firefox, but this problem can drive one crazy.

Thanks Larry Zdanis

Hello when i am on facebook,and i want to do a video chat or a call chat it now tells me that video or voice calling is not supported by this browser,yet it was all working fine about a week ago and i went to do a video call two days ago and now i can't,i have no idea what has happened regards mark

Hello, while using Waterfox, recently, while on Facebook, the time a post was made on any given page stopped being shown except for the most recent - newest - one. Per the attached screenshots, the newest post shows that it was put up 26 mins before I got the screenshot, the post prior to that one does not show how long it's been since it was made. This is only in Waterfox. Not a problem with Firefox, Chrome or Edge. Waterfox is my browser of choice for all social media, so this is particularly problematic. Thanks for any help in resolving this.

~ Bruce in Hawai'i