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Can't scan QR code for sync

I have tried this several times over a few years, and have never got it to work I know it must be something I am doing wrong because if it was a glitch or bug, it would h… (читать ещё)

I have tried this several times over a few years, and have never got it to work I know it must be something I am doing wrong because if it was a glitch or bug, it would have been fixed by now. Usually I need to do this if I need to reinstall the OS, (Windows and Linux), or a new pc, the usual, but this time I had a major crash, so I'm starting over.

Anyway I have signed in on my pc to my FF account, and went through the menu to turn on sync, and I get to the page where is says, "when ready click next to display the QR code". I get my android out, open FF, sign in, click the "Scan" button, the FF scanner opens,, I open the QR code on the pc, (I have also went to the website to get a QR code). Then either way I scan the code, and get an errror msg "Must scan from inside FF". I am scanning from inside FF, with the FF QR scanner.

I don't uinderstand how of the 20 or more times I have tried to do this, I can't get it to work. I don't understand how I screw up every times, over a few years. But I also know as I said, if it was a bug MOzilla would have fixed it by now. Usually I give up on that and just log into both the pc and the phone, close both browsers and reopen them and it will go ahead and sync.

But not this time, I am unable to get it to sync for anything. I've been working on this for 3 days now, and at this point I'm confused, I don't remember what I have and have not done. Let me add, and I don't know if this will make a difference, I don't think so, but what do I know? Originally this all started, when I had to reset my password. I tried for 4 days there to get a recovery code to work. (The following is just to describe what I've done, and is not a second question) I had one downloaded, and saved on my pc. But no matter what route I took to go through the reset process, exactly as described in the help file, I never could get a place to enter the code. I read every article I could about it, and finally it seemed easier to just reset the password and resync than try to get the code to work.

Which is why I am sitting here, desperatly needing to sync my data, but unable to. If anyone can tell me what I need to do I will appreciate it. If you need any more information, just let me know.

Задан 1971robby 5 месяцев назад

Дан ответ cor-el 5 месяцев назад

Can't create new account

I am trying to create a new Firefox account with it's own email to be separate from this Firefox account I am posting from. However, every time I try to follow the "sign … (читать ещё)

I am trying to create a new Firefox account with it's own email to be separate from this Firefox account I am posting from. However, every time I try to follow the "sign up" buttons I get redirected to the login page where I enter what I want as the new account info and receive a "Primary email account required for sign in" The email I'm trying to use for my new account is NOT registered with Firefox and I am using a freshly installed version of the browser on a new PC so no extensions are interfering.

Задан Gabriel 4 месяца назад

Последний ответ от cor-el 4 месяца назад

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Strange Characters on FireFox Account page.

I have updated to Firefox 77. I go to https://accounts.firefox.com and I met with a whole page of these symbols: �??�YYs�H?�+lG����:?�4���,7�1z�(U?�@?ց�~�fI?C�����}@�TUy~… (читать ещё)

I have updated to Firefox 77. I go to https://accounts.firefox.com and I met with a whole page of these symbols:

�??�YYs�H?�+lG����:?�4���,7�1z�(U?�@?ց�~�fI?C�����}@�TUy~��)}�?�q��ie?��?����BX�r��� �nQ�?����K#T�??�4j�Ѻ�<=�DѾJ_bvh=W?

I can browse web pages fine, but I cannot gain access to login to my FireFox Account. I have had to use another browser to post this as I needed to login to my Forefox Account in order to do so.

Why am I seen these symbols?

Задан Matt J 2 года назад

Последний ответ от jscher2000 - Support Volunteer 1 год назад

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Can't activate two-step-authentication

I try to add the two-step-authentication to my account, but when I scan the QR-code and enter the generated security code I get the error message "two-step-authentication… (читать ещё)

I try to add the two-step-authentication to my account, but when I scan the QR-code and enter the generated security code I get the error message "two-step-authentication required"; so it tells me I have to enable two-step-authentication before I can enable two-step-authentication?

Задан Anthesnatidis 2 года назад

Последний ответ от cor-el 1 год назад

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ALL my Firefox synced data is lost

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail. I had a Windows 10 update issue so I decided to format my PC. My sync… (читать ещё)

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail.

I had a Windows 10 update issue so I decided to format my PC. My sync was enabled and all data was synced normally. I went ahead and formatted it, and installed a new copy of Win 10, and all softwares, including FF. Now after syncing for over an hour, I cannot find anything. No history, no bookmarks, no logins, nothing.

This is definitely something to do with your update. I cannot figure anything else out. How can I get my old data back? This is absolutely ridiculous and frustrating.

I have 2 other laptops with FF synced, but they aren't booting up either because of hardware failures. I cannot risk turning them back on, and loosing my FF data from those laptops.

Please advise, how to access my cloud data on FF, or should I switch over to Google chrome because of your incompetency?

Задан mal1k 2 года назад

Дан ответ Wesley Branton 1 год назад

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Sync no longer synchronizes any elements

Hello, Since 3-4 days, Sync no longer synchronizes any elements, from one device to another i no longer have access to my passwords saved in Lockwise or my shared tabs. I… (читать ещё)

Hello,

Since 3-4 days, Sync no longer synchronizes any elements, from one device to another i no longer have access to my passwords saved in Lockwise or my shared tabs. I tried to disconnect all my devices then reconnect, i "forced" synchro, i installed the Lockwise Android app on my phone but but the sync runs in a vacuum so the app doesnt seem to download my data & credentials...

What can i do more to recover my data or restore sync ?

Задан Jinx 2 года назад

Дан ответ the-edmeister 2 года назад

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Synced Tabs disappeared - is there a way to restore?

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident… (читать ещё)

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident (as if out of a comedy movie - the roommate's cat knocked a full bowl of cereal onto the old laptop) effectively destroyed the old machine. Thankfully, Firefox Sync meant that everything I had been working on appeared when I got the new machine fully functional...until I logged on to Firefox this evening to find my Synced Tabs empty with just a "Want to see your tabs from other devices here? Connect Another Device" message.

The old device is toast...I don't know if it will even turn on again, much less function enough to sign into Firefox. Synced Tabs was also working just fine for a solid week until it just up and disappeared. Is there some way to restore these? I know it's my fault for relying/expecting Sync to always be there and not backing up the links I had open immediately, and this is a mistake I won't make again...but I'd really love to not lose everything I had open.

Thank you very much in advance for any help or suggestions.

Задан MBramnik 2 года назад

Дан ответ Shashank Shekhar 2 года назад

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Firefox 80 - Own Syncserver on an Raspberry Pi doesn't work anymore :(

Some years ago I set up an own firefox sync serven on a Rasperry Pi. Yesterday Firefox updated to Version 80 and now i can't sync anymore. There is a message "Connect wit… (читать ещё)

Some years ago I set up an own firefox sync serven on a Rasperry Pi. Yesterday Firefox updated to Version 80 and now i can't sync anymore. There is a message "Connect with your account (again)" or similar - german version)) but after connecting (enter mailadress and password) the same message pops up again. And i am unable to sync :((( Any ideas how to fix this problem? I really want my own sync server instead of cloud services. "My data belongs to me" - you know.

Задан firefox938 2 года назад

Последний ответ от ffsync25 1 год назад

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Firefox Sync not working

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem… (читать ещё)

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem?

Задан Pouryanno 2 года назад

Последний ответ от Dale 1 год назад

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How to sync password and bookmarks ?

My old computer crashed. I lost all my passwords. However, I had signed up for a firefox account and told it to save all my pasword and bookmarks. Now I'm on another comp… (читать ещё)

My old computer crashed. I lost all my passwords. However, I had signed up for a firefox account and told it to save all my pasword and bookmarks.

Now I'm on another computer, I can log into firefox but I can see no place whatsoever to sync the online data I saved from the old computer to this one.

How is this done? None of the articles online even remotely match what I am seeing.

Задан kpiper1 2 года назад

Последний ответ от cor-el 1 год назад

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Folder "ols firefox data"

Hi, i think new version of firefox was installed on my laptop , but now i lost all my bookmarks and logins . there is a folder that appeared on my desktop called "old fir… (читать ещё)

Hi,

i think new version of firefox was installed on my laptop , but now i lost all my bookmarks and logins . there is a folder that appeared on my desktop called "old firefox data" , im guessing it has everything that was on the old firefox , but i have no idea what to do with it and how do i get everything on the new firefox ? can anyone help please ? :)

Задан sondre1 1 год назад

Последний ответ от FredMcD 1 год назад

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Loss of sync settings between sessions

On one laptop I use frequently I usually lose my sync settings between Firefox sessions. I have to re-login to Firefox, log out, then log back in - and they recover. Ther… (читать ещё)

On one laptop I use frequently I usually lose my sync settings between Firefox sessions. I have to re-login to Firefox, log out, then log back in - and they recover. There must be something (spyware monitor?) doing it because it doesn't happen on other laptops or desktops I use. Any suggestions (it's surmountable but annoying).

Задан RBar 1 год назад

Последний ответ от FredMcD 1 год назад

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Have account, but being advertised to open account

Hello, I have a Mozilla/Firefox account and I have firefox both on my desktop and on my phone (Android). However, everytime I open my desktop Firefox or go to a Mozilla … (читать ещё)

Hello, I have a Mozilla/Firefox account and I have firefox both on my desktop and on my phone (Android). However, everytime I open my desktop Firefox or go to a Mozilla page, I am advertised and asked to connect my android device, to have firefox on more than one device, and/or sign up for a mozilla account. So I am unclear on whether something is wrong with my accounts or this is just normal.

Thanks.

Задан Yaramir 1 год назад

Последний ответ от Sathish 1 год назад

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Firefox Sync didn't get everything, how to proceed?

Hi. I am moving my Firefox settings from the old IBM to the new MintBox computer. Both run Linux Mint. Procedure so far followed: 1. Bring over key4.db and logins.json… (читать ещё)

Hi. I am moving my Firefox settings from the old IBM to the new MintBox computer. Both run Linux Mint. Procedure so far followed:

1. Bring over key4.db and logins.json 2. Sign in to Firefox sync and import everything.

Over here I got my custom settings to save all cookies, even third party cookies, for the session. There were Exceptions, which did not come over. (Here I will Allow Always the websites I keep a cookie to log in automatically or set site preferences. I may even blockm certain third party sites from storing cookies. These deviate from the default, to allow for session.)

I did not get the custom thumbs I created over there for my New Tab start page pinned sites. I got the pinned sites OK.


This didn't work: I copied the .mozilla folder from my home and pasted it here by way of a flash driveafter backing up this profile. That didn't work when I brought Firefox up from a Thunderbird Mail link.


So now I looked to see what my Profile folder is called, stored in my home/.thunderbird/firefox/{Profile} as found under Firefox Help > Troubleshooting. I copied that folder onto a flash drive and have it available here.

How best to proceed? First I back .mozilla up, then open Firefox and go to the Troubleshooting page and open my active Profile. Then:

Copy selected files from my Profile over on the Flash drive and paste them individually here?

Delete everything here before pasting in a copy of the contents of the imported profile?

Don't delete anything here and paste contents of my imported file, overwriting?

I am tending to want to go with the first choice, adding or replacing files here with selected files from the imported copy sitting on the flash drive.

Is there a specific list and description of the various profile files I need to paste in? An up-to-date reference containing this info?

[b]Running Linux Mint 19.3 64-bit MATE on the old IBM Running Linux Mint 20 Cinnamon on the new MintBox Mini 2 (Pro)/b

Thank you.

Задан Linux_Mint_Firefox 1 год назад

Дан ответ cor-el 1 год назад

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Can't syncing my bookmark don't have any backup.

Hello, yesterday i format my Lenovo G50-80 Laptop and reinstall windows 10 (home edition) then install Firefox . I forgot my account password so i reset my password and l… (читать ещё)

Hello, yesterday i format my Lenovo G50-80 Laptop and reinstall windows 10 (home edition) then install Firefox . I forgot my account password so i reset my password and login to my Firefox account to syncing my bookmark, password and all . Every time if I format my laptop I do this and never face any problem but this time after login to my Firefox account I can't recover my bookmarks and passwords. it is my 11 years of bookmarks , kindly help me if possible , i don't gave any backup .

Задан AKM 1 год назад

Последний ответ от AKM 1 год назад

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I re-installed the browser and encountered a very big problem

Hello FireFox Team , I re-installed the browser and encountered a very big problem History + password + bockmark ( All Data ) The browser has deleted the same connection … (читать ещё)

Hello FireFox Team ,

I re-installed the browser and encountered a very big problem

History + password + bockmark ( All Data )

The browser has deleted the same connection and I want to recover all the data

This problem may prevent me from using Firefox

Waiting for your response

Задан agmadhost1 1 год назад

Последний ответ от FredMcD 1 год назад

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Cant sign in cant sync cant reset

When I go to sign in, The confirmation email we sent to sxxxx1@gmail.com was returned and we’ve locked your account to protect your Firefox data. I can't reset Your emai… (читать ещё)

When I go to sign in, The confirmation email we sent to sxxxx1@gmail.com was returned and we’ve locked your account to protect your Firefox data. I can't reset Your email was just returned. What the heck is going on? My password is correct i use roboform password manager

Задан Steve 1 год назад

Последний ответ от cor-el 1 год назад