Форум поддержки Firefox

I am currently running the latest version of Firefox Version 111.0 (64 bit) on an Intel Mac OS machine. Firefox updated automatically per usual but now I am no longer able to drag from my toolbar downloads dropdown to either my desktop or any folder on my Mac. I used to be able to do this and it was apart of my daily workflow. So frustrating that something so small would be removed. I can only drag from my downloads to a new Firefox tab ONLY if hold down option but that is the only place I can drag and drop. Any solution? Please help.

Dashlane extension is blank - couldn't see anything in the window when I clicked on the Dashlane icon but now even the window doesn't open. What's going on?

I've used Dashlane for years without problem. I'm on Firefox 105.0.1 and OS Monterey 12.4

After restating my desktop Mac, all my stored bookmarks (100's) have disappeared. Following the instructions on the Mozilla Help Pages to restore bookmarks, I received the following response: "Unable to process the backup file". So how do I restore my bookmarks? I am also unable to add a new bookmark. What is going on? Also, why is History no longer being logged? Clicking on the History tab, no history is displayed.

Some website can't display English content properly (shown as rubbish text as in figure provided), but if I copy those text and paste them else where (for example in a .txt file), they shown as English. I even disabled all of my plugins, but it still has the problem.

It won't have such a problem if I open the same web page via chromium-based browsers.

Just wondering what might be the cause?

When I try to play Netflix from my Macbook and onto to my smart TV via my Apple TV device, I find that I can hear the sound but cannot see any picture. The set-up used to work fine until I up-dated to the latest version of the Firefox browser and then the picture disappeared. I have a second Macbook on which I'm running an older version of Firefox (from April'22) and this is still working fine with Netflix/Apple TV connection etc., i.e. picture and sound working well. Has anyone else had this issue.

Btw, I can have both picture and sound on my Macbook screen if I don't connect to Apple TV even when using the latest Firefox version!

Hi Mozilla Team

i have formatted my laptop and reinstalled Firefox and when i logged in with my Firefox account , it didn't restore my saved data automatically ( bookmarks , passwords....etc ) i tried to restore the the data manually , and i accidentally restored a different a different google account on my current Firefox account so now 1 - i can't remove the current data i have on the Firefox account 2 - i need to know if i can restore data that i have saved several months ago , coz i reinstalled Firefox before after formatting and i didn't have any problem in the past with that

Thank You

You used to be able to "Paste and Match Style" by either right-clicking and selecting "Paste and Match Style" or by pressing cmd+shift+v. This seems to have gone away in recent versions. I don't use it too often, so I'm not 100% sure when this change was made, but it is not there in the latest version. This is essentially required when pasting from certain apps into a rich text editor on a website. OneNote, for example, requires this. Now if I want to copy something from OneNote into a rich text editor (like a GitHub issue or Stackoverflow answer) in Firefox, I have to first paste it into a text editor and then copy again to paste it in the browser.

I'm attaching two screenshots one of the context menu when pasting into the body of a GitHub issue in Firefox from OneNote and another of the context menu while doing the same thing in Chrome.

Is this expected? It seems odd to remove the feature when it makes working between other widely-used apps difficult.

Since updating to 111.0 my Firefox browser crashes. I can open it up, and select a site, but when I select things within the site it crashes. I tried uninstalling and reinstalling it but still the same issue. This problem never happend before the 111.0 update. This is on a MacBook Pro w/Monterey OS, M1 chip.

bp-dc3fe0f0-01ab-4ff9-a7fe-aa5740230315 3/14/23, 6:08 PM View bp-f480698a-6dcf-4189-afdd-9a4c80230316 3/16/23, 7:19 AM View bp-9b123c05-0b89-4719-b537-5ad9e0230316 3/16/23, 7:19 AM View bp-55fb26d7-d1e3-4310-be13-2bfdc0230316 3/16/23, 7:19 AM View bp-37f84011-3e3c-4e9a-b61b-08f710230316

Hello,

As described in the object, on the last days, Firefox is keep crashing (2-3 times per day).

I have followed a tutorial online to copy the ID of crash error.

This is the code: a626bec9-063d-4c4e-979b-d86120230320

Does anyone can help me?

Thank you, Lorenzo.

A few of my extensions are not showing up in my toolbar at the left top of the window -- specifically, my Evernote extension. It is turned ON in my "Settings" area, but not showing up in the toolbar.

This is a Mac Studio, 2022.

I also have two other Macbook Pros. The extensions show up on my Firefox browsers there.

Thank you Polly

I've noticed on a few websites that when I click on "login with Facebook" to log into the website in question, nothing happens. I have turned Enhanced Tracking Protection to "off," and I've cleared cookies on the site. I am using Firefox version 90.0.2

Someone else had this question a three years ago, but that was archived and the protection interface for this version of Firefox has changed, so I appreciate help anyone may be able to offer.

Dear Firefox Community

I’m a Mac user. I’ve been a happy Firefox user for about eight years or more, with few problems. The only main one has been the refusal of Firefox to update automatically, even though I’ve ticked the box in preferences for this to happen so I always have to update by restarting Firefox manually and downloading it again.

I’m currently using Firefox 78.8.0esr. It needs updating, and I’ve tried about six or seven times over the last 6 weeks (most recently to Firefox 90.0.2dmg). Every time I do this, however, Firefox loses memory of me - and all my bookmarks (you’ll understand that after eight years there are a few hundred of these) disappear. I’ve copied them in in various ways (most recently by importing my Firefox bookmarks from 78.8.0 into Safari and then into Firefox 90 - and it works for about 12 hours or so, but then on the second or third time I open it reverts to the bookmarkless screen as if I’m a completely new user (with a really irritating picture of Soraya who is a Firefox fan and presumably is exempt the kind of problems I’m having).

Can you explain what is happening please, and how I can overcome this?

Thanks,

Steve Charters

edited email from public and search/spam bots view as this is a public community forum. Also moved this thread from iOS section (for iPhones/iPad) to desktop Firefox section as you are using a Mac.

I was having problems with my home page on Firefox (Google) switching over to Yahoo. Mac support helped me get rid of it--it was malware. But now a tiny red and white button has appeared at the top of my browser. It's a Yahoo file converter. I didn't ask for it and I fear it's malware. How can I get rid of it?

In google the color choices are gone, and I can't highlight anything. On many websites many colors/graphics are gone. When I try to click in a box, nothing happens. I cannot even get the box below where I say yes to getting email when the question is answered. Twitter is a bunch of boxes and outlines now, and doesn't look at all as Twitter used to look. I have tried turning the Mac on and off. This is a desktop computer.

Hello community, please help:

I'm running a macbook Pro with macOS Big Sur Version 11.4

I'm using Firefox 91.0.1 (64-bit)

For some reason - maybe an update - websites and images are no longer loading correctly. I've attached some screenshots (comparing Chrome to Firefox) so you can see the issues.

Please help me get FF back to normal. Its basically useless for now.

Thanks, Jason

Hi volunteers, thank you.

I have been using Firefox for ever - on my macbook air, catalina, usig 91.01.01 Firefox version.

Until last week everything was fine - -then all of a sudden images and icons on some website were not loading properly, if at all. like www.microsoft.com and www.mandalina.com . The images are fine on Safari just not FF.

I erased FF and cleaned everything and uploaded a new browser, same problem.

Have I accidentally done something ?

Thanks