Отображение вопросов с тегом:

Crash with no crash report on meet.google.com

I face an issue with the browser crashing when in google meeting (meet.google.com). The problem persist in a new profile created with 'firefox.exe -P' and also in the tro… (читать ещё)

I face an issue with the browser crashing when in google meeting (meet.google.com). The problem persist in a new profile created with 'firefox.exe -P' and also in the troubleshooting mode. The crash is triggered when I am in the google meeting (with allowed microphone) and I manipulate with windows of the browser - across multiple monitors (switching tabs, moving tabs between windows, closing firefox windows, opening them, "dropping" the tabs onto another applications - chrome, spotify - which opens a new firefox window). Sometime the crash happened once I closed the google meeting tab. Unfortunately it happens "randomly" and I was not able to come with a specific series of steps to reproduce the crash. But it happens always when I am in the meeting and play with the windows for a while.

The crash: Firefox freezes for a few seconds (~3s) and then closes itself - all windows. %appdata%\Mozilla\Firefox\Crash Reports\pending contains a new .dmp file, but it has 0 bytes and no .extra file is created, hence it cannot be submitted via about:crashes. The crash reporter is not opened when firefox crashes. The attached troubleshooting information are from the new clear profile where the crash happens as well.

Open 2

How do I recover recent windows after MS "updates" their programs?

I normally have 4 windows open, each with multiple tabs, for 4 work streams. Whenever Firefox or MS decides to do an update, one window sometimes, 4 rarely, none usually,… (читать ещё)

I normally have 4 windows open, each with multiple tabs, for 4 work streams.

Whenever Firefox or MS decides to do an update, one window sometimes, 4 rarely, none usually, are recovered after restart. How can I ensure that Firefox remembers all the windows and their tabs before shutting down? Then reinstates them after starting up. After the last MS update, the option "Recently closed windows" was greyed out. But there had been 4 of them.

Firefox's recovery after simply rebooting the computer is more, but not completely, reliable. Win11 on a desktop computer

Thank you

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Firefox not loading pages fully if AVG Web Shield Setting Enable QUIC/HTTP3 scanning is Enabled

Hello, I have just setup a new desktop computer which has the latest versions of Firefox and AVG Free. Firefox is not working properly, sometimes not completely loading p… (читать ещё)

Hello,

I have just setup a new desktop computer which has the latest versions of Firefox and AVG Free.

Firefox is not working properly, sometimes not completely loading pages, images or is not loading pages at all.

If I disable the AVG Web Shield Setting “Enable QUIC/HTTP3 scanning” then Firefox behaves normally.

The build of AVG Free is 26.3.10886.974 and the version of Firefox is 149.0.2.

Regards,

fbagnato

Open 2

Unable to open an attachment in Thunderbird. "Word cannot open the existing file."

I am working on a new laptop running Windows 11. Thunderbird was successfully installed a week ago and was running fine until I made a change related to OneDrive - attem… (читать ещё)

I am working on a new laptop running Windows 11. Thunderbird was successfully installed a week ago and was running fine until I made a change related to OneDrive - attempting to remove OneDrive as a default location for files. later, I attempted to open an MS Word attachment to an email and got this message from Microsoft Word: "Unable to open the existing file: (C:\Users\..(myname)..\AppData..\Normal.dotm)".

I think my OneDrive action - removing a OneDrive folder from my C:/Users/..(name)../ location on my laptop - per Windows support directions, caused this. Maybe a disconnect between Thunderbird and MS Word? I can open other file types that are attachments.

Can you help explain and correct this problem?

Thanks

Open

Which file to bypass in Iolo System Mechanic to avoid loss of bookmarks

Just found that using Iolo System Mechanic to clean up my desktop is constantly causing the loss of my bookmarks and possibly my passwords. I have tried to specify which … (читать ещё)

Just found that using Iolo System Mechanic to clean up my desktop is constantly causing the loss of my bookmarks and possibly my passwords. I have tried to specify which file(s) to ignore in System Mechanic to avoid this issue, but it is not allowing me to specify the files in my Appdata folders that I suspect it is clobbering. Has anyone been successful with this? I am getting tired of restoring my bookmark files every time I use the program. My wife's computer is having the same issue, and even worse in that she has also had her entire bookmark backup files wiped clean, which required her to re-enter all of her bookmarks manually. The folks at Iolo want me to pay for support before I can get any help from them.

Open 2

Cannot create a zoho e-mail ccount

When attempting to set up an e-mail account for Zoho e-mail I get an authentication error. It says: "Unable to log in. Probably wrong configuration, username of passwor… (читать ещё)

When attempting to set up an e-mail account for Zoho e-mail I get an authentication error. It says: "Unable to log in. Probably wrong configuration, username of password." I disabled Account Hub, tried again, but this did not solve the problem, and I get the same authentication error. I tried several other things, using manual configuration, copying instructions from the Zoho website, but none of them worked. They all ended with the error message, "Thunderbird failed to find the settings for your email account." The server and port settings are correct. The username and password are correct. What is the problem?

Open 4

unable to connect to the outgoing (SMTP) server smtp.gmail.com

Hello everyone It's been for a few days since somehow it became unable to send mail. The error message is "The message could not be sent because we were unable to connect… (читать ещё)

Hello everyone

It's been for a few days since somehow it became unable to send mail. The error message is "The message could not be sent because we were unable to connect to the outgoing (SMTP) server smtp.gmail.com. The server may be unavailable, or the SMTP connection may have been rejected. Please verify that your outgoing (SMTP) server settings are correct and try again. Problem is I cannot see any mistake in my smtp setting. Some help much appreciated. Thank you.

Taka Jimbo

Open 2

I lost all my data whit the new update

Whit the new things of the profiles or something I just didn't like it so I just delete the thigs that appear in my face, but that deleted all my stuff(hystory, bookmarks… (читать ещё)

Whit the new things of the profiles or something I just didn't like it so I just delete the thigs that appear in my face, but that deleted all my stuff(hystory, bookmarks, passwords), I supossley had all on my account on mozilla but it's not there, i don't know what to do, I already try the backup or something that appear in the support page but the only profile that is older than the rest doesn't work or is empty, pls I need help

Open

Connexion impossible à ma boite mail Zimbra de Free

Bonjour, lorsque je veux me connecter à ma boite mail Zimbra de Free un message indiquant "chargement en cours" s'affiche après avoir rentré mon identifiant et mot de pas… (читать ещё)

Bonjour, lorsque je veux me connecter à ma boite mail Zimbra de Free un message indiquant "chargement en cours" s'affiche après avoir rentré mon identifiant et mot de passe mais rien ne se passe, la page indiquant se message reste fixe. Pour info je ne rencontre pas se problème lorsque je me connecte avec Google Chrome. Merci de bien vouloir m'indiquer ce qu'il y a lieu de faire pour solutionner ce problème. Cordialement,

Open

Migrated from Windows 10 to Windows 11 and can't send any emails but receiving fine.

I recently bought a new laptop and upgraded from Windows 10 to Windows 11. I am a Spectrum user for my email server and Thunderbird as my client. All of my IMAP setting… (читать ещё)

I recently bought a new laptop and upgraded from Windows 10 to Windows 11. I am a Spectrum user for my email server and Thunderbird as my client. All of my IMAP settings are correct according to Spectrum support. For some reason I can only receive email messages send to me but cannot send any out, including to myself. When I try to send anything it times out. What is the problem?

Open

Thunderbird doesn't sync with GMX - times out

Thunderbird stopped syncing with my GMX email accounts (I have several) a couple of days ago. It keeps reporting that the attempted connection has timed out. I haven't ch… (читать ещё)

Thunderbird stopped syncing with my GMX email accounts (I have several) a couple of days ago. It keeps reporting that the attempted connection has timed out. I haven't changed any settings on either Thunderbird nor GMX. Any idea why and how to fix it?

Open 6 89

how can I get google out of my phone and only use firefox and yahoo

I am an 82 year old senior. I am not technologically adept. I have a Samsung cell phone - android and a computer I use and want only Mozilla Firefox and Yahoo. My proble… (читать ещё)

I am an 82 year old senior. I am not technologically adept. I have a Samsung cell phone - android and a computer I use and want only Mozilla Firefox and Yahoo.

My problem is: I do not know how to get "google" out of my phone and computer. Until yesterday I was able to use "Chat GPT" directly. Today, when I click on the "chat GPT" icon, GOOGLE PLAY STORE DEMANDS I SIGN IN

My question is: HOW CAN I GET COMPLETELY RID OF GOOGLE FROM MY PHONE AND COMPUTER AND USE ONLY MOZILLA FIREFOX AND YAHOO?

Open

IP Address Temporarily Blacklisted

Recently switched ISPs to a fiber internet company. After the switch, now whenever I try access my comcast email tunderbird gives me a message that my IP is temporarily … (читать ещё)

Recently switched ISPs to a fiber internet company. After the switch, now whenever I try access my comcast email tunderbird gives me a message that my IP is temporarily blacklisted. I get two messages. One is a windows notification that says the blacklisted message, and then a popup message from tunderbird that it cannot log in. I have contacted my ISP to ask them what's up with the blacklist, but what's weird is that I can seem to access these accounts fine through Outlook, which would seem to indicate that there is some issue with tunderbird. I'd really rather use tunderbird than outlook. Can somebody help me with this?

The few articles I could find on this all suggest changing the IPv6 setting but I checked that and it is already set to what they suggest.

I tried deleting the account and recreating it in tunderbird, but it won't go through it says it can't log into the account.

Open 23 20

I cannot send or receive emails because the password is incorrect. I changed my password BECAUSE IT IS GOING TO EXPIRE IN 5 DAYS .IT IS SHOWING THAT INCORRECT PASSWORD so why is this happening? IM NOT RECEIVing THE EMAILS SINCE 10 DAYS. . Please advise.

I am totally frustrated with Thunderbird. All I want to do is send and receive email, but I always run into problems. This time I cannot send or receive emails because … (читать ещё)

I am totally frustrated with Thunderbird. All I want to do is send and receive email, but I always run into problems. This time I cannot send or receive emails because the password is incorrect. I changed my password BECAUSE IT IS GOING TO EXPIRE IN 5 DAYS AND I TRIED TO LOGIN AND SEND EMAILS BUT IT IS NOT HAPPENING IT IS SHOWING THAT INCORRECT PASSWORD so why is this happening? I removed all OLD passwords FROM PASSWORD MANAGER to my email and Thunderbird still SHOWING INCORRECT PASSWORD AND I M NOT ABLE TO RECEIVE THE EMAILS SINCE 10 DAYS. . Please advise.

Open 3

Will the Captcha issue be solved in near future?

I have very often issues with Firefox/Captcha. Captcha is not recognized by GFirefox, and the communication with the website using Captcha is blocked. It is very irritati… (читать ещё)

I have very often issues with Firefox/Captcha. Captcha is not recognized by GFirefox, and the communication with the website using Captcha is blocked. It is very irritating. When it won't be fixed I need to move to another browser

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