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Flash videos hang the entire browser, killing plugincontainer.exe wakes Firefox up again

I need help! :) Disclaimer: I'm actually trying to help a friend of mine, and I personally spent over an hour at my friend's apartment trying to fix his Firefox. I'm pos… (читать ещё)

I need help! :) Disclaimer: I'm actually trying to help a friend of mine, and I personally spent over an hour at my friend's apartment trying to fix his Firefox. I'm posting here so I can hopefully get some more tips from all experts here.

Symptom: Firefox completely hangs when playing back Flash videos (eg. Youtube). You can usually still hear the audio in the background, but the video freezes, and indeed the entire UI freezes. You can't even click the red [X] button to close the window at that point.

Workaround: Getting the Windows Task Manager up and killing plugincontainer.exe makes Firefox respond again, showing the "Plugin crashed" box in place of the video, and you can finally interact with the browser again.

I've tried the following:

  • Ensuring that he's running the latest Firefox (8.0.1)
  • Upgrading Flash to latest version - same problem before and after
  • Upgraded the graphics card drivers to the latest version (it's a ATI Radeon HD 3200) - same problem before and after
  • Created a new Firefox profile - still the same problem
  • Made a clean install of Firefox by wiping the program folder - still the same problem
  • Created a new Windows login account - still the same problem
  • Tried in IE - it works fine!
  • Tried in Chrome - it works fine!

I'm suspecting that this is some sort of graphics driver/flash issue, but what really boggles my mind is that it works fine in Chrome, which (I think?) uses the same non-ActiveX version of the Flash plugin.

Another piece of evidence that I think points to the device driver: running Windows in Safe Mode actually makes the video play fine (although very very low fps).

Any clues, anyone? I feel like I've tried all possible troubleshooting steps!

Задан David Tenser 9 лет назад

Последний ответ от cor-el 9 лет назад

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Since upgrade to FF13: having problems with flash content, especially videos when scrolling/multi tasking--freezing the video and sound for 1-2 sec. Any advice?

At first, the same night I decided to update--things were fine but after using the browser hours later a second time: some flash scripts would simply not respond and free… (читать ещё)

At first, the same night I decided to update--things were fine but after using the browser hours later a second time: some flash scripts would simply not respond and freeze the tab the content is on or like in my question, constantly stutter. The problem for flash videos only seem to occur when I scroll onto links or when moving up/down a page. I encountered similar problem with FF7--like that time, I installed/uninstalled the flash player and even resetted firefox but to no avail--the problem persisted. It is also present while in safe mode. P.s. such problem is seemingly not present in other browsers which brought me to ask this question for assistance.

Задан Lucavi 9 лет назад

Последний ответ от HiryuXIII 8 лет назад

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Cannot play flickr videos on firefox, works on other browsers. using mac 10.8.4 with latest versions of firefox and flash

Firefox is my preferred browser but it drives me nuts that I cannot play flickr videos... have upgraded to latest version of firefox for Mac... have new Imac with 10.8.4.… (читать ещё)

Firefox is my preferred browser but it drives me nuts that I cannot play flickr videos... have upgraded to latest version of firefox for Mac... have new Imac with 10.8.4... also upgraded to latest version of flash.. nothing I do seems to work... help

Задан skookumguy 8 лет назад

Последний ответ от kobe 8 лет назад

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ON WINDOWS 8 LAPTOP: Firefox CANNOT play any video on Yahoo News, seriously, this is so freaking sad, Please help...., it just can't play. Please HELP.

To many people, this might sound like a Joke when i say Firefox can't play any video on Yahoo News on any Windows 8 Laptop Touchcreen, but trust me, I have tried everythi… (читать ещё)

To many people, this might sound like a Joke when i say Firefox can't play any video on Yahoo News on any Windows 8 Laptop Touchcreen, but trust me, I have tried everything; re-downloading Java, Flash-player, Adobe...etc, I even called Microsoft Support and my Computer company but they all said this is Firefox drama they should be able to fix the issue. Please help. I have three Computers and all can't play any video on Yahoo News, (Youtube is playing great, no issues). Please help.

Задан JJ Co 8 лет назад

Последний ответ от josephrot 7 лет назад

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When streaming video from any website, the screen goes blank after about 20 minutes if I don't use the mouse. How can I extend this time to 2 hours or more?

I like to view video on a variety of websites. It does not matter what video system is being used, after about 20 minutes or so, the browser goes black though the sound … (читать ещё)

I like to view video on a variety of websites. It does not matter what video system is being used, after about 20 minutes or so, the browser goes black though the sound continues to play. I am using the latest update of Firefox, and I also use AVG as my virus protection (consistently updates). I have Windows Vista Home Premium OS. I did go into the Control Panel and lengthen the time before a screen saver came on, but this had no effect. I suspect there is a control for screen time in Mozilla but I can't figure it out.

Задан MEK63 8 лет назад

Последний ответ от cor-el 8 лет назад

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When will Firefox fix the problem of yahoo videos not working? Tired of hearing same solutions from people that don't work (safe mode, update, etc.) Fix Issue!

For any videos hosted on yahoo.com and that aren't youtube, they just sit on the black screen with the blue circle cycling through. They never play and this has been an … (читать ещё)

For any videos hosted on yahoo.com and that aren't youtube, they just sit on the black screen with the blue circle cycling through. They never play and this has been an issue for months. Google this problem and you will see how many people have the issue and that no one give an actual fix to the issue. I would think that someone could actually fix this bug at some point but nothing has been done

Задан moneyb22 8 лет назад

Последний ответ от OooSillyMe 8 лет назад

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HTML 5 videos (like Vine) won't play

Some HTML5 videos won't play in my Firefox browser. This vine for example (https://vine.co/v/b3v5h3Piwt7) only shows up as a static image. I can click the mute/audio butt… (читать ещё)

Some HTML5 videos won't play in my Firefox browser.

This vine for example (https://vine.co/v/b3v5h3Piwt7) only shows up as a static image. I can click the mute/audio button though, but it won't play. When I look at the webconsole when I load the page then 2 javascript warnings show up, the first one say that the Mediasource [long url here] can't be encoded and another one says loading of all candidate sources failed. loading media paused.

I'm using Firefox 21.0 and I tried to run Firefox in safe mode with disabled add-ons, and I also tried to reinstall it, but without success.

Thanks in advance.

Задан Joen7 8 лет назад

Дан ответ cor-el 8 лет назад

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Why is it so difficult to get Firefox to play web videos?

I have developed a very basic opening page for my web site. It contains a 45 second movie. It works on IE, Chrome, and Safari but will not work on Firefox. Why? I have… (читать ещё)

I have developed a very basic opening page for my web site. It contains a 45 second movie. It works on IE, Chrome, and Safari but will not work on Firefox. Why?

I have spent numerous hours attempting to try workarounds with no luck. I am considering just putting a statement on my front page that says I cannot make this site work properly with Firefox.

It would seem to be in Firefox's best interest to figure this out and fix it vs being the lone browser out there where basic common video formats do not work well.

Please let me know if there is a very quick workaround to make this work because I am certainly not going to spend any more time trying to figure it out.

Thanks for listening

Задан anolte 7 лет назад

Дан ответ anolte 7 лет назад

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New Firefox update does not block videos. We have a real issue with this, going back to IE now.

I work online transcribing medical reports. Some of the time I have to run a quick search for information. Firefox has stopped blocking video popups. I read the article… (читать ещё)

I work online transcribing medical reports. Some of the time I have to run a quick search for information. Firefox has stopped blocking video popups. I read the articles about this, but I am losing valuable work time by stopping to write about it and don't have all day. WHY isn't there still an option to stop these? I'm going back to IE because this is frustrating and a ridiculous waste of time.

Задан casorrels 7 лет назад

Последний ответ от Wesley Branton 7 лет назад

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No Youtube playback in Facebook with Firefox 26

Hi, Im running into this bug since i did a fresh install of Windows to 8.1 Since im on windows 8.1 facebook wont play youtube videos in any timeline, it simply opens a ne… (читать ещё)

Hi,

Im running into this bug since i did a fresh install of Windows to 8.1

Since im on windows 8.1 facebook wont play youtube videos in any timeline, it simply opens a new tab, directs me to youtube and starts playing there.. (realy annoying)

It starts to load but opens the video in a new tab instead of showing the video in the timeline itself.

- Im on firefox 26. - Ive debugged facebook, - Reset settings of firefox - Reinstalled Flash player 12 (even tested 11,7 & 11,9) - Ive tried IE + Chrome - Disabled / Enabled ActiveX in IE - Disabled / Enabled hardware acceleration in flash settings - Installed Realplayer - Installed Shockwave - Went thru various troubleshooters on the forums

I dont know what to do anymore.. any suggestions?

Thanks,

Задан BugC 7 лет назад

Последний ответ от Wesley Branton 7 лет назад

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Users need campaign to replace Flash for video

Adobe no longer support Flash for linux (and Apple?). ABC.net.au provides video streaming to versions of flash newer than flash-player Version: 11.2.202.336-30.1 Othe… (читать ещё)

Adobe no longer support Flash for linux (and Apple?).


ABC.net.au provides video streaming to versions of flash newer than flash-player Version: 11.2.202.336-30.1

Other media providers may be doing same as ABC.net.au


Need linux (and apple) campaign targeting media providers so they move to video formats suitable for all.

Задан paulparker 7 лет назад

Последний ответ от cor-el 7 лет назад

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video does not load and no error message

FireFox 28.0 Mozilla FireFox for Ubuntu canonical - 1.0 Just installed Ubuntu 12.04.4 LTS on an ancient one-time XP machine. Everything is fine until I try to play a vide… (читать ещё)

FireFox 28.0 Mozilla FireFox for Ubuntu canonical - 1.0

Just installed Ubuntu 12.04.4 LTS on an ancient one-time XP machine.

Everything is fine until I try to play a video - doesn't matter which one, youtube for example. The page loads perfectly well EXCEPT for the video. The cursor in the area of the video is the 'hand/fist with pointing finger'. All thumbnails and other images load OK

This is very frustrating as I am trying to instal speakers on a silent motherboard with cmos battery on the way out!!

Задан HarveyP 7 лет назад

Последний ответ от Wesley Branton 7 лет назад

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Play list could not be loaded due to cross domain policy restrictions

I'm going to my movie website and recently been getting this message. I would click on the movie and it would look like it would start playing and then get this message. … (читать ещё)

I'm going to my movie website and recently been getting this message. I would click on the movie and it would look like it would start playing and then get this message. Is it Firefox or the website which is hosting the movies?

Is there a workaround to this?

I'm using a Mac with the current OS.

I do have a PC running Windows 7 also

Thank you

Задан dvdchrisc 7 лет назад

Последний ответ от guigs 7 лет назад

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How do I get an attachment that has a .wmv extension to launch?

I have been sent an attachment that will not launch. It has a wmv extension and is some sort of a video file. What do I have to do to get firefox to allow this file to la… (читать ещё)

I have been sent an attachment that will not launch. It has a wmv extension and is some sort of a video file. What do I have to do to get firefox to allow this file to launch?

Задан davelp 7 лет назад

Последний ответ от cor-el 7 лет назад

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Videos will not play?

Facebook videos will not play, they used to.I have tried tap to play and auto. Mobile & desktop. Please help me. I have a Nexus, 7" tablet. You tube videos will play.… (читать ещё)

Facebook videos will not play, they used to.I have tried tap to play and auto. Mobile & desktop. Please help me. I have a Nexus, 7" tablet. You tube videos will play. Thank you for the help.

Задан Woleybogerhunter 6 лет назад

Последний ответ от guigs 6 лет назад

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Some videos on YouTube are not working

Vevo or any other official music videos are not playing in Firefox. After loading for 10 seconds, I am getting "An Error occurred" error. I don't have this problem with o… (читать ещё)

Vevo or any other official music videos are not playing in Firefox. After loading for 10 seconds, I am getting "An Error occurred" error. I don't have this problem with other videos. This problem occurred yesterday, although I didn't do any system changes or software updates during the day. In Internet Explorer 11 which using HTML5 Player by default, those videos are starting to play but only after 10 seconds load and not immediately like other videos. When forcing HTML5 Player in Firefox those videos are starting to play after 10 seconds load like in IE but HTML5 Player is very instable in Firefox. Software wise everything is up to date and I already reinstalled both Firefox and IE but the problem is still there. Even System Restore didn't help. Net research also didn't bring any solutions.

Задан United123 6 лет назад

Последний ответ от guigs 6 лет назад

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Starting just yesterday when I click on download link in BBC iplayer I get a page not found message.

Starting yesterday I'm getting a page not found message when I click on a download link in BBC iplayer. When I try in ie9 it works Ok. I'm using Windows 7 64bit. There… (читать ещё)

Starting yesterday I'm getting a page not found message when I click on a download link in BBC iplayer. When I try in ie9 it works Ok. I'm using Windows 7 64bit. There was an update to adobe air maybe yesterday? Hmmm.... I love Firefox! Thanks, Bill

Задан Buffalobill19 6 лет назад

Последний ответ от Buffalobill19 6 лет назад